The best restaurants serving Italian food in Richmond upon Thames London

I think people have convinced themselves this restaurant is a great neighbourhood choice because it’s been there forever, and perhaps it was good once upon a time, however it fails on all fronts. The food is fine (I mean highly highly average) but very expensive for what it is - a very standard veal “nugget” served with a tiny bit of pretty plain pasta (a hint of garlic and chilli), meant the dish resembled a very large kids meal at the princely sum of £43. I don’t take photos of my food but other reviewers have posted photos of this dish and that is exactly what it looks like - a sea of beige (which from other photos seems to be the case for most of their dishes)! My friend asked for some matchstick fries (on the menu as accompanying side to the steak) and he was told he couldn’t have any because the chef’s fryer was only small - a confusing response! The wine was nice (but they didn’t make that)…the restaurant also lacks ambiance, it feels like your sitting in someone’s house for dinner but they haven’t renovated in about 60 years (and not in a quaint way), and being charged a small fortune for the privilege. The staff were perfectly nice but lacking warmth and charisma, and we couldn’t tell if they were impressed with our wine consumption or disapproving. So to conclude don’t be fooled by this “institution” that is supposedly Stanley Tucci’s favourite local eatery, you’ll come away feeling disappointed and much poorer.

Sunday lunch for our family of 6+1 high chair. Friendly & efficient with a good range of choices including Sunday roast if required. Our son needed it after an early start for the Palace Half Marathon! Many thanks!

amazing delivery driver, went above and beyond.

Really poor experience, loads of tables just left in a state after people had finished eating. We were sat at a table that had to be wiped down around us. My partners carbonara was like warm but meat burnt so sent back and therefore didn’t eat together. My lasagne luke warm but didn’t send back as bloody hungry. Use to be really good but wouldn’t recommend to your dog, considering this has cost circa £60 for 2. Go somewhere else as Richmond has better places to eat.

I recently had the pleasure of dining at Bacco Restaurant and it was an unforgettable experience! From the moment we walked in, the cozy, authentic atmosphere made us feel like we were transported straight to Italy. The staff was friendly and knowledgeable, offering excellent recommendations from their extensive wine list and menu.

Fantástica auténtica cocina italiana y pizza. Muy recomendable. Siempre una noche maravillosa con un ambiente cálido y acogedor!

The attitude of the lady on the desk was extremely rude. Totally ruined our dinner with friends.
 It is sad to have this restaurant in our community!

I visited this place with friends a few Saturdays ago. Also I tried the Chiswick pizzeria before and I was confident that the experience would have been the same also in Richmond branch. I was clearly wrong. Starters were ridiculous both in terms of portions and price. Almost £ 5 for “invisible crocchette” . Maybe we had high expectations as Restaurant Manager or person in charge described these as “generous”. Clearly a different perception. Pizza dough is excellent and worth it the awards and feedback you can read about it. However we were not convinced about quality of all ingredients. Ham not impeccable for sure. The above opinions are personal and I accept they can be questionable. What I cannot accept the service level we came across. Cold welcome, and lack of attention. Drinks instead not cold as they should be. The highlight of the night was the pizza serving. It was five us and we received our pizzas one by one with a minute or two and even three of waiting. This means that by the time the last one received his pizza, the first one was over half way through (not to say almost ate all pizza). Not sure what happened, and we could even understand operational issues. Not a big deal of course. Although I hardly can recall any similar episode in another pizzeria. Person in charge realised this and never apologised or gave an explanation we would have accepted without problems. He only keep asking if everything was ok till we left. Well, let me tell you that is not professional and at the end we left with the perception that maybe we were stupid, or so we were treated. Or better, as people to bring money in rather than customers. Embarrassing.

Ordered a takw away for myself and my family and it was delicious. Order included pizzas, sides and all food was piping hot. Delivery driver was also very efficient and friendly. Couldn't ask for more snd we'll be back.

Tuvimos un gran almuerzo en Family Kitchen y sin duda recomendaría las pizzas! Es un gran restaurante para niños con un servicio rápido y amable.