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3.7

Based on 583 opinions finded in 2 websites

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Nº 614 in 810 in Richmond upon Thames

Nº 62 of 71 Italian in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..beautifulroastfishchickenprawncauliflowercookedsteakpopcornoldmeatpastacrabpay

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Wedding Anniversary lunch - friendly welcome, very efficient & prsonable and waiter (Tommy), and excellent food. A very enjoyable experience. Four stars for atmosphere because it was a quiet lunchtime, but a lovely dining area.

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Alan Campbell . 2025-05-23

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Excellent thank you for making the evening special!

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Ali Powell . 2025-05-23

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Service ,food and view all excellent with beautiful food presentation we hadn’t seen elsewhere in our UK travels.As we are from Australia it was initially a bit unsettling to be inside a fine dining restaurant with a dog at the next table .Dog was well behaved but maybe pre warning needed for overseas diners who like us find this unusual.

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Helen Paech . 2025-05-22

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Absolutely delicious food and excellent service - can't wait to back.

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Victoria Cooper-Isow . 2025-05-22

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We had pre-booked a table and were greeted with a lovely atmosphere - the terrace was lively and sun-soaked on a busy Friday afternoon. Unfortunately, the food and service didn’t quite meet expectations. I ordered a glass of non-alcoholic sparkling wine, which arrived completely flat. When I politely asked if a fresh bottle could be opened, I was told, "that's how it is," and the same drink was returned to me. I opted to switch to a tonic instead, but was still charged for both drinks. The crab linguine was underwhelming (very little crab), and about half the mussels were closed. That said, my dad did enjoy his fish and chips.

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Amy Heathorn . 2025-05-17

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Great lunch with views over the river Thames. Lovely service and great tasting food and excellent wine.

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Andrew (Andy) . 2025-05-15

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We had a bit of a wait for our main course, however it was a very busy Sunday. Service, food and atmosphere was perfect. Thank-you

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Kellyann . 2025-05-13

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Fantastic food and very attentive service - highly recommended!

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Thomas Collins . 2025-05-12

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Great food served on the terrace overlooking the river, by charming people.

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Calvin Sellers . 2025-05-12

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Delicious food, impeccable service and the best views.

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Jessica Richards . 2025-05-11

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We really enjoyed our experience at the restaurant. Dan and his team were extremely helpful. Dinner and drinks were delicious and served with a smile. Really enjoyed the cosy atmosphere.

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Surat Adlakha . 2025-05-11

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We had a fantastic group lunch. Food was delicious. Service was very attentive. The location is great. Everything was decorated. Very romantic

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Violeta Hernandez Suarez . 2025-05-06

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Fantastic experience, brilliant staff. Beautiful location. Really recommend going.

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Ross Wheeler . 2025-05-06

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Absolutey loved this afternoon tea, and such great value! For £35 each, you get 4x little sandwiches, 2x scones, 1x sausage roll, a selection of cakes and tea. All the food was absolutely delicious, there was so much I had to take some home. The views over the Thames is gorgeous, and the staff were so lovely. Definitely a must do when in Hampton Court.

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Katie Fewster . 2025-05-06

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This was a favourite spot but after two disappointing visits a year or so ago we thought we would give 1665 at the Mitre another try. What a turnaround, excellent food and phenomenal service in a lovely venue in a great location. Back on top form. Especially recommend for Sunday lunch which is served into the evening.

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Phil Smyth . 2025-05-05

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Lovely lunch in a beautiful setting. The service was outstanding

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Jill Asher . 2025-05-04

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Fabulous stay with helpful and accommodating staff..looking forward to going again!

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Jeff Ford . 2025-05-04

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Fabulous service and food on the terrace

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Eleanor Lewis . 2025-05-03

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All around great restaurant. The atmosphere and decor are impeccable. The food is delicious, we tried the barbequed monkfish from the day’s specialsI it was perfectly cooked, the mussels had an amazing sauce and their desserts are well worth sparing room for. Aleyna was lovely, she helped us throughout the evening and was very attentive.

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Melis Senerdem . 2025-05-03

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⸻ Disappointing Experience Despite the Beautiful Setting We had spent a lovely day at Hampton Palace and decided to end it with dinner at Brasserie at the Mitre 1665. The location is truly stunning with a beautiful view, and the ambiance of the restaurant is very appealing. We were genuinely looking forward to the meal. Unfortunately, our experience took a disappointing turn. After placing our order — a fish dish for two, as recommended by the waiter — we waited for nearly an hour. We passed the time with cocktails (which, to be fair, were quite good), but our food never arrived. When we finally asked about the delay, the waiter claimed we had never ordered and were only “talking about food.” This was incredibly frustrating, especially since I had even asked whether a side dish was needed and was told the fish came with one. There was no apology, no acknowledgment of the mistake — just a dismissive attitude that left us both shocked and disappointed. Mistakes happen, and a sincere apology could have made all the difference. But instead, we left hungry and in a bad mood, which is not how anyone wants to end their day. It’s such a shame because the place itself has so much potential.

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Тетяна Куртинюк . 2025-05-01

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A beautiful terrace on a sunny day, nicely spaced tables and enthusiastic service. Menu felt a bit 'safe' but well delivered.

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Roderick Cameron . 2025-04-30

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Fantastic food in a wonderful atmosphere with staff who were only to happy to help. We can't wait to come back.

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Katie Smith . 2025-04-30

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Stunning lunch spot on the sunny AIX Provence Rose terrace. Exceptional food and service.

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Emily Kirwan . 2025-04-29

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My wife and I had are wedding honey moon at the hotel some 55 years ago so i arranged to go back on hour emerald anniversary to celebrate 55 years of being togethe all the staff were so kind and helpfull to my wife and i they made the day so happy for bothe of use after noon tea was fabulous will go back in five years time

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Brian Triggs Mopp . 2025-04-28

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We've been here a few times. Always good, always amazing service. Great for a special night out.

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James Barclay . 2025-04-28

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We attended for a private Christmas celebration on 9th December. Whilst we had a great time celebrating, 5 of our party subsequently came down with vomiting and diarrhoea. After contacting Vinnie the Manager, it transpires 5 separate parties in total that evening suffered with the same sickness. They conducted a full investigation and was then passed over to the Mitre's insurance company. Once this happened, we received awful customer service. We were shut down completely, and told we would need to engage a lawyer in order for them to even discuss any sort of refund. It was confirmed the Mitre restaurant were the source of a Norovirus outbreak, but they claimed no responsibility and refused to engage in any conversation about any refund or goodwill as a result. Considering they put a lot on reputation, the customer service we received left a lot to be desired, and our recent contact attempts have gone unanswered. Incredibly disappointing for a high end establishment.

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Mel Waterman . 2025-04-28

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The food was lovely but cauliflower steak a bit underdone. All other food was lovely. Great service and pretty setting.

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Di Merrett . 2025-04-27

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Food was delicious, lovely atmosphere. Special mention to Joseph and Tommy for the spectacular, seamless service.

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Deborah Holmes . 2025-04-27

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Fantastic afternoon tea celebrating my birthday with all my special friends. Food was absolutely delicious. Service excellent and setting amazing. Weather was great too! We will be back. Thank You

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Renee Cardo . 2025-04-26

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Fabulous hotel with lovely staff.

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Rob White . 2025-04-24

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Great family meal out at The Mitre. Fitted 10 adults and 4 young children in well in a way that it didn’t feel like we were disturbing others and whilst a busy area, we couldn’t ask for more given party size. Service by Eve was fantastic - attentive and friendly without being overbearing at all. Food was very good without being truly amazing given the price but happy to pay for the service and location.

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Alastair Maxwell . 2025-04-23

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We had a nice evening but the food was nowhere near as good as previous visits. A complete lack of seasoning was the main problem. Everything was cooked OK but tasted of very little which was disappointing.

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Alastair Evans-Gordon . 2025-04-23

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One of the best dining venues in the area

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Natalia Tyblewska . 2025-04-22

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A little disappointed with our experience here. I booked for Afternoon Tea for my Dad's 80th birthday. Booking was at 3pm. I had given my card details. We arrived 10 minutes early but the welcome was very sub standard and we were left fending for ourselves in the hallway and eventually just shown outside (it was too cold to sit outside), until out table was ready. After we were seated we waited a long time until we eventually flagged someone down to take our tea (drink) order. Given that we have booked for Afternoon Tea we assumed that service would be fairly prompt as there was no order to take and it was all pre booked. We were left waiting a long time. We had to flag someone down to ask for extra water for the tea. After 45 minutes, I asked the head waiter what was happening. He said there had been a mix up in the kitchen. Non of this was communicated to us. We were eventually offered a complimentary drink and Afternoon Tea was served nearly an hour after we arrived. Not good enough. Disappointed with the experience. We won't be coming back. For the prices, I expected better service and less 'chaos'.

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Caroline Taylor . 2025-04-22

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Wonderful friendly and efficient service - a joy really. We had a terrific table overlooking the river so all in all a vg experience.

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Annie Kossoff . 2025-04-21

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What a lovely lunch at the Mitre. Kya was so professional and a delight to have serve us. Food was fresh and delicious. We are locals to the area and this really is the best place in Hampton Court!

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Isobel Kelly . 2025-04-21

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I came here with my Mum for her birthday, and it is a really special place. Lovely service from the waiting staff and the location is gorgeous next to the river. We sat outside as the weather was great. I had the sea bass and it was delicious. Went a second time a year later and sitting inside is not so amazing, we were sat right by the exit to the garden and the door was slamming shut quite a bit. There were several large groups so I'd say this is better for a large group rather than a couple's dining experience.

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Laura Harris . 2025-04-21

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Wonderful food, beautiful setting, amazing staff.

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Tom Clarke . 2025-04-20

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I used to stop for coffee upstairs. This is the first time I try the restaurant. Went with friends who were visiting. You made me look good, thank you very much!

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Emir Garza . 2025-04-19

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We had a great meal celebrating my Dad’s 70th. Our lovely waitress, Eve, was very accommodating and made us feel very welcome. We were a large party with four children and it worked very well.

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Pippa Pye . 2025-04-19

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Lovely restaurant by the river with great food, excellent wine and a good kids menu

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Ben Stevens . 2025-04-18

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We came for lunch after a trip to Hampton Court. We had a wonderful table on the terrace but the service was really woeful. The food was okay, but nothing special, and I wouldn’t return. Shame as it is a fantastic spot on the river.

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Eleanore Burton . 2025-04-18

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The food was. .... meh. Henry Vlll would have said "off with their heads". Neither chips nor steak were particularly tasty and I didn't see the point of the bone marrow. Was it to try and make it classy? The mussels were OK. The ice cream was very hard & kept shooting around the bowl. It was served without any flourish such as a wafer, sauce etc. in what looked like a large ramekin. Not even a sprig of mint. Glad I went on Monday when they have 50% off food. I'd have been v annoyed if I'd paid full price. The waitress kept calling me darlin' which I found annoying. I'd go again for a drink, but not for food.

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Liz Racz . 2025-04-15

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1st time for dinner at this restaurant and certainly didn't disappoint. Excellent food, attentive service and a good choice of alcohol to compliment the evening celebrating our anniversary. 50% off food on Mondays made it good value too. We will be back again

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Nigel Codron . 2025-04-15

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The perfect evening in every way! 10/10

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Alexandra Green . 2025-04-15

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Lovely experience. The steak was a bit bit fatty for my taste but overall great!

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Scott Clay . 2025-04-15

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All excellent. What more could you want?

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Brian Dillon . 2025-04-15

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Food was delicious and staff very friendly and attentive

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pippa prior . 2025-04-14

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Fantastic offer of 50% off food on a Monday. An absolute must! Fantastic food, great atmosphere.

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Caroline Limbrick . 2025-04-14

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We are here as part of the Monday offer - 50 % off food, which was absolutely amazing. The food is delicious, great portion sizes, an extensive wine / cocktail list, and outstanding service. The riverside location is an absolute treat too.. we will be back for sure!

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Helen Quinn . 2025-04-14

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Food and service really good, but the amount of noise coming from the party next door (even with doors closed) was tremendous. When the doors opened because party-goers came through to the bar and the loos and maybe stood chatting we couldn’t hear each other. The waiter couldn’t hear us. We weren’t in the rotunda but just outside it; it was probably quieter there. Anyway, I wouldn’t book again unless I was guaranteed a quieter table

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Olive . 2025-04-14

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Fabulous afternoon tea, everything was absolutely delicious. The staff couldn’t be more accommodating and the location and views are lovely.

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Jacob Chiddicks . 2025-04-13

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A lovely Sunday lunch served by Eve and Pierre

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Leanne Nutter . 2025-04-13

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Great service from Evie. Thank you

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Julius Steinert . 2025-04-13

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Excellent, friendly service; first class menu; great food!

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David Charnley . 2025-04-12

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Absolutely lovely restaurant the food was delicious. All the staff were extremely friendly, professional and went the extra mile.

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Beverley Heady . 2025-04-12

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Staff all nice but need guidance. When you are a resident and riverside tables all taken despite booking a time and having to call staff over to order every time and tables complaining it’s taking too long

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Richard Holland . 2025-04-11

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Excellent evening, excellent food ! Specific shoutout to Kya who made the entire evening so hospitable. Also Aleyna and Amelia. Awesome staff made an amazing experience.

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Maxwell Stentiford . 2025-04-11

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The Poke Bowl was absolutely fantastic. It’s flavorful and refreshing especially on hot summer days.

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Aviyr . 2025-04-11

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Thank you Pierre for a delicious dinner, perfect ambience, great service. Love the Monday 50%off food deal!

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Saira MacNicol . 2025-04-07

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Surpassed our expectations. The staff were really friendly but also knowledgeable and professional so professional. Helpful on wine suggestions including getting a tasting of the wine I wanted to try (and we wound up getting) . The food was outstanding, the setting was perfect. The price was also quite reasonable for what we had and the whole experience . We had an amazing evening and will definitely come back

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T . 2025-04-07

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Kya was amazing at service, her passion and enthusiasm was unmatched to what i have ever had before. I can’t recommend the food enough, especially the beef tartare was outstanding so massive thank you to the chefs. Dan was also extremely accommodating and generous. Will come back anytime i can

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Abbie Vang . 2025-04-07

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Shown to a nice table overlooking the river. A nice evening- good meal and drinks Nice touch with the anniversary sweet.

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Andrew PULFER . 2025-04-07

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Service by Joseph was historic (in a good way!) .

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dboynette . 2025-04-07

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We had a wonderful meal here to celebrate my mum's 70th and my parents' Golden Anniversary. 4 of us had roasts, which were absolutely delicious with tender meat, the best Yorkshires around and properly cooked vegetables. It was as good as a homemade roast, which can't usually be beaten. Our starters and desserts were also delicious. Our waiter, who we think was called James, was attentive, friendly and had a good sense of humour. We hope to go again for another special occasion.

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Lisa Mitchell . 2025-04-07

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Lovely night, lovely food. Service was pleasant but terribly slow between courses. We would have had dessert and cofe but couldn't bare the wait. Some bread would have help, we were waiting hungry.

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Anna Rowe Thomas . 2025-04-06

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Very special afternoon tea with my son. Delicious cake, friendly service and beautiful spot

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Francine Watson . 2025-04-05

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Beautiful river views, delicious food and excellent service. Thank you Morgan!

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Juliette Birt . 2025-04-04

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Such a fun afternoon, from the moment we walked in to the moment we left. Morgan was fantastic, we’re so grateful for making us feel so special ♥️ from your #Friyay girls 🤣

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J Eden . 2025-04-04

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Absolutely lovely place for a drink and a bite. Service was excellent 👌 Food was amazing. Emma & Kya looked after us very well :)

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Joseph Knoke . 2025-04-04

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An amazing experience with my best friends with the most fantastic host that was Morgan! The best service I have ever received. Your fRIYAY fans xxxx

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Isabella Smith . 2025-04-04

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Fabulous venue - right on the river. All the staff are gorgeous and helpful. Food was awesome.

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Fiona Cook . 2025-04-03

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Eve our waitress was exception in her service - thank you to all the staff. Food as always was very tasty

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Kate Garett . 2025-03-31

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Had a great meal here while staying at the hotel, Eve was attentive and really lovely. Would definitely recommend!

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Laura . 2025-03-31

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Had a fab night with work friends. Bog thansk to EVE for great service.

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Amy S . 2025-03-31

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Eve was delightful!! Such good service xo

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Isabel Gibbons . 2025-03-31

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Gorgeous food and a great atmosphere River views are lovely and the staff are kind and friendly No rushing, calm and delightful

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Helena Stacey . 2025-03-30

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We had a lovely evening at 1665. There’s a wonderful atmosphere, the staff make you feel really welcome and the food and drinks were delicious. It had the feel of somewhere that makes an effort to stay contemporary, while maintaining enduring, old fashioned, time honoured qualities of style, comfort and quality. We’re looking forward to going back in the summer so we can sit outside. Recommended

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Michael Sedgwick . 2025-03-30

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My family and I had Mother’s Day lunch here and the food was amazing. Our server Kya was very attentive and made the afternoon so special for my wife and mother. Thank you, I highly recommend!

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Tom Harrison . 2025-03-30

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A wonderful Mother’s Day meal. The food here is always amazing and the service even better. Thank you Dan and the team!

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Jamie Purnell . 2025-03-30

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The staff were attentive and checked in on us regularly. We enjoyed a lovely Saturday lunch at the brasserie, overlooking the river—a perfect spot for spring and summer. I highly recommend the oysters, cod fish, fish and chips, and grilled steak—they were fantastic!

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Vivian Li . 2025-03-30

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Eva and Eve did an amazing job, made us feel very special. Opted to sit outside and was a great decision with wonderful views over the Thames.

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Matthew Lee . 2025-03-30

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Lovely food, great location and dog friendly!

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john clement . 2025-03-29

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We had an excellent experience. The food was delicious. Presentation was lovely. My salad looked and tasted beautiful. Lovely service by all . Delicious tomato juice served with all the trimmings. Have recommended to friends. Lovely location too.

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Lynn Hayes . 2025-03-29

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A perfect tea thanks. Your staff were helpful and cheerful: the food was delicious and the view of the river was uplifting, thanks

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James West . 2025-03-28

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My rib-eye steak was too dry even though I ordered medium. Only 2 onions rings came with it and they were extremely oily. The Rucola salad had no parmesan bits in it. All in one, the dish was made with much care and visually not appealing.

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Cynthia Giampietro . 2025-03-26

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Hard to beat lunch at the 1665 Brasserie. The food is excellent, a good choice, high quality and well prepared. We received a warm welcome and our waitress Eva was amazing all the usual assistance delivered with friendly efficiency and when I accidently droppped my fork she was there in a second with a clean one - how did she even notice!! Clean and comfortable environment with an interesting history and added to that you are seated looking out over the Thames and Kingston Bridge. As I said, very very hard to beat!

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Jenny Tudor . 2025-03-25

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Sunday lunch for our family of 6+1 high chair. Friendly & efficient with a good range of choices including Sunday roast if required. Our son needed it after an early start for the Palace Half Marathon! Many thanks!

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Tim Tayler . 2025-03-24

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I had the best night at the mitre for my 50th birthday. Kya, Faz, Liv and Amelia looked after us all so well and made it such a special evening for me - thank you!

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Sinead Clark . 2025-03-23

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Gorgeous afternoon tea, service was impeccable, lovely selection of teas. Beautiful view of river. Was part of Regency afternoon tea package which included 2 tickets to Hampton court. Very organised and received tickets on arrival. Amazing day.

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Jenna Duffy . 2025-03-23

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The food and service was more than 5*, best place for a Sunday roast! Thanks Darcey and Dan for looking after us so well!

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susie morgan . 2025-03-23

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Darcey was an excellent waitress and the food was delicious.

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Luna Williams . 2025-03-23

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Staff were very nice, very accommodating to seat us outside, afternoon tea was delicious, beautiful view along the water, very careful of our allergies. Good stuff

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Maisie hotson . 2025-03-21

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Went here with a group; the food was delicious and the service was incredible! Highly recommend!

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Reese Palmer . 2025-03-20

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we had a superb birthday tea occasion. the Bridgerton tea plus a bottle of fizz. Lovely table overlooking river. very attentive service. all good

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Ruth Harris . 2025-03-20

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Stunning experience from start to finish. Exceptional service, food was incredible, staff were so attentive, friendly and knowledgeable about all the dishes. Can’t wait to return again

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Lorraine O'Shea . 2025-03-20

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So so cute! Absolutely loved the huge range of gluten free options and the cocktails are so yum!

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Bella E . 2025-03-20

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this place was amazing !!!!! passion fruit martini was AMAZING!! great service

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meghan Routzahn . 2025-03-20

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FIREEEE! Get the passionfruit martini immediately!!

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Seth Gillespie . 2025-03-20

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The food was great and the atmosphere is amazing! Super cute decoration and the service was outstanding!!

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Ella Zimmerman . 2025-03-20

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