Based on 1.993 opinions finded in 2 websites
Based on 1.993 opinions finded in 2 websites
Nº 541 in 810 in Richmond upon Thames
Nº 61 of 71 Italian in Richmond upon Thames
CUSTOMERS TALK ABOUT DISHES WITH..meatgarlicpizzasaladcookedtomatoOpinions
Top, pizza out of this world. Thanks to the chefs. Best branch we visited. Highly recommended.
Abdelrahman Zohairy . 2024-08-23
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We have a great dinner last night. Bhanu and beshay are taking care of us.Great food from the chef. Food and drinks are on time. Thank you ❤️ We will visit again
vijay paul . 2024-08-09
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Great service,good food and cool atmosphere Must visit.
Shaik Rehaman . 2024-08-09
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Food is good and also Service is very nice, serverd the foood very quickly and made sure it's on time and explained me all about the menu and was very polite. Great service , Am gonna visit many more times to this branch.
Rishika Suraram . 2024-08-04
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We had amazing dinner at Franco manca Richmond and the staff were fantastic,warm and welcoming. The food was impeccable, delicious and gorgeously presented. The service was wonderful and Our waiter was so attentive and accommodating. We will back to this branch.
Venkatesh MODUBOYINA . 2024-08-04
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I like the pizzas here , the service is good 😊 The ambiance is good. I would definitely visit this place again.
rishika suraram . 2024-08-04
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We were able to be seated quickly, and our orders were heard. There is a wide range of options. The pizza was delicious and had an amazing texture. We also had a tasty appetiser beforehand and after had ice cream for pudding. The staff were very friendly. Also, the food came out very quickly for a sit-down restaurant (like 5 mins).
Emma . 2024-08-03
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A lovely restaurant, delicious pizza and antipasto. Reasonably priced for Richmond.
Liam Perkins . 2024-07-30
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I wouldn't call it pizza, I had the sensation of eating dry bread, flavorless mozzarella and non-existent ham... Not recommended
Antonella Boccia . 2024-07-29
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I visited this restaurant today and had a very nice time! I had a vegetarian pizza which was great, there’s a lovely atmosphere, and the staff are kind and professional, especially Assistant Manager Alex. Definitely recommend!
Ula Maslowska . 2024-07-28
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Best pizza ever, nice service and good atmosphere.
Gustavo Pomidorro . 2024-07-27
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So delicious pizza. Very friendly staff
Adam . 2024-07-23
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We have a great evening meal. I had the number 5 pizza and was so good I didn’t have time for a pic. I did get a picture of the chocolate cake that was amazing Special thanks to Jasna who very helpful when I was flustered walking in trying to find my friends and to the wider team - Kushal and Beshay - working that night for making it a special night.
S G . 2024-07-17
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Manager Alex and waiter bhanu treating good give service the quality of food is so good and nice 👍👍
Ramesh . 2024-07-14
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Absolutely lovely place. Great service, super food. Was perfect after a long day 😍
Megan Hitchin . 2024-07-05
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Great service and great pizza, was quiet on a weekday and felt like what it is, a large and successful chain
Alex Whittaker . 2024-07-03
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I have to say it's a bit Meh. The sourdough is a bit flabby and undercooked. Not crispy on the bottom and not enough tomato sauce. It's not bad but it's just ok.
Robert Barney . 2024-07-01
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The food was great, the place was very nice & clean and the staff was kind. We had a bad experience a couple months ago with the staff though so I assume the experience very much depends on who you interact with.
Laura Gál . 2024-06-14
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aimen was so lovely!! amazing service food came quick and he was so friendly
Raya Al kubaisi . 2024-06-12
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Good pizzas. Nice staff but could be a bit more attentive and friendly. The number 4 is my favourite one, although tried other pizzas too and they’re good as well.
Maria B K . 2024-06-12
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Franco Manca Richmond, is such a lovely dining place to eat out! There are plenty of available options, even for the pickiest eaters. I got a 7 pizza which I definitely recommend for people who enjoy a bit of spice. The service here is amazing, our waiter we had for the night was Beshay and he is genuinely one of the best waiters I’ve ever had serve me. Once we ordered, our pizzas came in under 10-15 minutes which was incredibly fast. Me and my friend had such a great time eating here! Best Franco Manca by far!
Alexandria Pacho . 2024-06-08
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Lovely spacious location. Pizza was a bit rubbery unfortunately, but otherwise a nice lively place with friendly service.
Bruno Nichol . 2024-06-07
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Thank you so much Alex. Excellent customer service.
F F . 2024-06-03
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Consistent good pizza at good prices. Always good. Staff here at the pizza oven were incredibly kind and gracious showing my 3yo how pizzas are made from scratch. Grazie mille, guys.
Karl D . 2024-06-03
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Food was great, service was fast
Nathaniel Jacques . 2024-05-31
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Great pizza made to perfection really good, good salad size bowl and very nice and attentive staff, will come back for sure 💯
Kye . 2024-05-31
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Service was 10/10 and pizza was amazing!!
Nina Ninkovic . 2024-05-31
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We had lunch here with kids during half term. Service was quick and friendly. Pizzas delightful as always and tasty ice cream to finish.
Tony Furber . 2024-05-31
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Absolutely brilliant in all regards! Service was great and at no point were we kept waiting, it was great value for money - especially the vegetarian and vegan options, and of course the pizza was delicious! Great place with a great atmosphere, would highly reccomend 👌🏻
Geothqlste . 2024-05-27
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Great service! Our server was fantastic, checking if there were any allegeries and provided a speedy service to get our food! Very helpful and tasty food!
Shraya Pandya . 2024-05-25
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Excellent customer service, great quality food and drinks, will definitely come here again.
Shruti Packiyarajah . 2024-05-25
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Lovely atmosphere, Beshay is a wonderful service!
W. S . 2024-05-18
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Excellent service and food, highly recommended!
J . 2024-05-18
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The staff were incredibly welcoming and kind, especially Beshay who served us. He was gentle and very knowledgable on the menu to help us make our decision more easy. Great restaurant in Richmond
Aïda_S . 2024-05-18
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delicious pizza and great atmosphere. fantastic dining experience inside of the old police station building. special thank you to Beshay and the team! 🍕
Alexandra W. . 2024-05-15
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We had two pizza's,the ingredients of the pizza and dough are really good just one thing we would have preferred the dough better cooked,as it was a bit undercooked issues with the service,the waiters were unprofessional and confused, although the restaurant wasn't full. Ordered additional 4 pizza margarita for takeaway and clearly asked to have the dough well done but still received the same as the first two,and turning it back in the oven second time would have just burn it.
Alex Dr . 2024-05-14
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Great waiter and chef sorted out my under well cooked pizza in minutes. Made me a whole new one because mine was not cooked enough. Came new to the table in pronto time and piping hot!!! LOVELY GUYS thanks;)
Matt Robinson . 2024-05-11
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Was a WHOLE vibe , music was good and our host airem was very welcoming.
Jesse Jansen van vuuren . 2024-05-11
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Great food, amazing value for money and nice service. Totally recommend!
Aleksandra Major . 2024-05-11
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Had a big table for a birthday celebration and the guys were fantastic, really looked after us! Pizza on point as always but service really stole the show! Thanks for having us 🙌🏼
Henry Threadingham . 2024-05-06
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Even that the bank holiday Monday was quite busy and the team was bit struggling, we received great service and the food was superb as always.
Petr C . 2024-05-06
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I was looking for sourdough place in richmond , and what dimond i have found!!! Amazing pizzas , great service , big thanks to the team there.
Imed Rima . 2024-05-04
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Wawww wawww. I finally find the best Pizza. Service, stuff, manager in the UK. What an amazing place. I finished my Pizza and had to order an other one, I highly recommend it. I am definitely coming every week. Thank you very much for an absolute fabulous experience xxx
Hatem Arfaoui . 2024-05-04
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I have to say when I visited it was pretty chaotic. We popped in for a pre cinema meal and it was just a bit all over the place
Michael Grenville . 2024-05-03
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Food was ok but not as good as before. It drops a bit unfortunately.
Gambi Chiang . 2024-05-03
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Best Italian pizza in Richmond! The service is also amazing. Must try!!!
Layla Rahmat . 2024-05-02
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Yesterday I visited this branch,the food was delicious, atmosphere is very good and service was awesome that I ever had. The waitress Bhanu she helped me alot and welcoming me with an smile. Thank you😀
Ankamma rao . 2024-04-28
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I had a great time eating delicious food at this restaurant. The waitress Bhanu was very friendly! The atmosphere was awesome.
nikki nikhilnj . 2024-04-28
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I had the pleasure of dining at Franco Manca recently and was blown away by the exceptional service provided by Bhanu. She was attentive, and knowledgeable, and went above and beyond to ensure my dining experience was perfect. Thank you, Bhanu, for your outstanding service! Rating: ⭐️⭐️⭐️⭐️⭐️
G sampathkumar . 2024-04-28
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I have been going for almost 6 months and have had such a welcoming experience. Everything was of top standard,clean and well maintained. The food was very delicious and service from Bhanu was top-notch!
Bolleddula Nikhil . 2024-04-28
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Last time we had the best time at dinner that I think l've ever had! She was attentive and knowledgeable.our server bhanu was adorable and great.The food aubergine parmigiana was simply superbbb. We will definitely back soon again and again Thank you so much for the excellent food and as well as excellent service.
Venky Yadav . 2024-04-27
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Great Franca Manca, pizza was delicious and is a nice location, lots of room. Nice staff, Bhanu served us and was very helpful
Lucy Manning . 2024-04-27
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Dined here for my girlfriend's birthday celebrations. The service on between courses and drink pairings was impacable. The service was literally more than i had ever experienced, the waitress was very intuitive and prompt. The service from bhanu was very polite and great. Thank you 😌
RAJAN BHAI . 2024-04-27
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Food was excellent. Amazing service from Veena!! Helped and fixed our cocktails
Jay L . 2024-04-26
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Veena was super super helpful, happy and friendly. She went above and beyond to make sure we had 5 star service and everything was delivered to the table very quickly. Thankyou so much Veena!
Alex Waddell . 2024-04-26
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Amazing pizzas and super hospitable hosts! Will definitely recommend this to students especially! ♥️
Sakshi Shenoy . 2024-04-22
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It was a lovely experience, the person who was serving us was extremely helpful. Beautiful food❤️
Aamna Siddiqui . 2024-04-22
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Had a great time here with pizza after a long day of work and full of tiredness made the evening. And such a great hospitality and quick service really appreciated the workers there specially the one serving our table Mr.Kushal . Always be my best place to chill and enjoy the pizza.
Sanchit Saru Thapa . 2024-04-22
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Ignoring or neglecting customers: This includes not greeting customers upon arrival, not checking on them during the meal, or not attending to their needs promptly. Being rude or dismissive: Waiters or waitresses should never be rude or dismissive towards customers, regardless of their behavior.
abd official . 2024-04-20
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I loved the new pizza Franck's favorite number 9.It was thin and juicy and delicious. Service was excellent.The gentleman who served us has been so kind and we had sorbet from the house as a bonus.We will definitely come again .
Natali Kucuk . 2024-04-20
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Fantastic food and a great location
Colin Brown . 2024-04-18
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Nice Franco left in Richmond. Tasty.
Chidi Chuk. . 2024-04-13
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Came to the Franco manca branch in richmond had an amazing meal with great service from Luigi!! I 100% recommend
claudia de la flor . 2024-04-13
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Busy restaurant, so we picked a quieter time. We had a bad experience the first time here, but on our second visit we couldn’t fault the food or the service. Daniela was so lovely, professional and had a very can do attitude. She definitely made the evening so much more relaxed t compared to our first visit. Thank you.
Jay Harry . 2024-04-13
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Great food and amazing service thanks to luigi! I recommend the franco manca in richmond 100%, great ambience as well. :)
Luana Solano . 2024-04-13
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Went in today and Luca was making the pizza as was the case the last time I was here. Both times the pizza was absolutely perfect - hot, fresh, and delicious! It’s tricky to cook sourdough pizza well, and Luca has the knack!! A great lunchtime all round!!!
Naresh . 2024-04-09
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We had a fantastic time at the pizza masterclass which we booked for a hen party. It was the perfect environment, a lovely private room with warm hospitality from the team. We were welcomed with Prosecco and taught a little about the history of the restaurant and pizza. We had a lot of fun learning how to make pizzas and enjoying lots of delicious food. We were very impressed and would highly recommend booking the experience.
Connie Wilson . 2024-04-08
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Excellent pizzas and excellent service! Fantastic!
Rachel . 2024-04-08
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The Richmond branch has gone downhill since it opened. Dreadful service by surly and unattentive staff. Cold and undercooked pizza, with very sparse toppings. Large salad not very with 1 olive! WC unloved and with cheap soap and paper. Very dreary. Felt like a fast food place. An 'optional' tip of over £5 automatically added on the already expensive bill. Won't be going back. If you know italian pizza, this will disapoint you massively.
Elaine Fogarty . 2024-04-07
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FM Richmond local - I'm an ex-chef and glutton. Chef Luca cooked me a perfect egg yolk, guanciale, pecorino pizza - blistered perfect bottom, runny yolk, rendered crisp fat from the guanciale and not shy on black pepper. If I see him behind the takeout boxes then I'd just stop by and find room for another pizza. Rest of staff lovely and attentive - really hard to argue why you would eat elsewhere in Richmond.
Max Daly . 2024-04-07
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We had a great experience. Pizza was very good and service by the manager Beshay was amazing.He was kind and friendly.Thanks
Maria derba . 2024-04-06
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I dropped by for a lunch today, food was amazing, also staffs were very friendly and the service was excellent, will definitely come back again!
Victor Wan . 2024-03-31
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Tonight I had a really good experience, the food was superb. The service was really fast, and staff friendly. the restaurant offer a really good atmosphere and will definitely come back again.
Olivia Tully . 2024-03-31
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Today , I visited Richomond Franco manca its was having great atmosphere, we came with friends for birthday party today really having a great service , the team is very friendly, we will visit again soon with my family .
Veena Reddy . 2024-03-30
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First time I have visited the Franco manco Richmond, the food was delicious,service was simply outstanding and the atmosphere is amazing
Bhanu Kalari . 2024-03-30
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really poor service, it wasn't busy it took over thirty minutes to have some one come over and take a drinks order, which was actually someone coming over to do a food orde, the drinks then took an age. We where there for over 2 hours with out being asked if we would like to order anything else, drink or desert, getting the bill was also painfully slow People where walking out as they where not getting served, ii would like to mention again it wasn't busy.
Dominic Hudson . 2024-03-27
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So welcoming to a solo traveller that only wanted a pizza for his hotel room I was made at home without corporate chitchat on opening said pizza it was a delight to all senses. Out of my way but will return, with family.
Francis Newmarch . 2024-03-26
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Very nice dinner with live music and lovely food. Friendly, efficient and attentive service from Veena and Olivia made for an enjoyable experience. I will be back again!
Harriet Howes . 2024-03-21
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Great pizza. Burrata was very tasty 😋
Eduardo Naum . 2024-03-20
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Very good food and service is excellent, the waitress Bhanu is very kind and good
nikhil raj . 2024-03-18
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Perfectly nice pizza, nothing super special but very good for the price. The kind of overall experience you would expect from a chain but not a bad thing at all. Good prices too.
Ben M . 2024-03-16
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Great pizza and salad for a good price. Veena was a great waitress :)
Gemma Beale . 2024-03-15
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Fantastic meal, lovely service and a really great atmosphere and Live music on a Thursday evening is very cool too. See you soon Richmond. 👍😀🍕🥗🍺
Lee Tully . 2024-03-14
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Pizza buonissima! Friendly and efficient staff, nice well-cooked pizza. Very reasonable price
Massimo Calvani Guerra . 2024-03-12
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My son took me for my birthday and we had a wonderful meal. Gustavo our waiter couldn’t do enough for us and the pizzas were delicious. The whole restaurant sang to me and it was very special. Big thank you to Gustavo.
210MichelleD . 2024-03-06
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Had a pleasant time here, came here with my friends for pizza and drink and the service and ambience of the place was so amazing. One of the guys, Gustava was such a nice guy, he gave us nice shots… the pizza are a must to try, specially topped with mozzarella, best place to try out pizzas ❤️
Dr Saikia . 2024-03-04
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Fantastic tasting pizza full of flavour, very nice restaurant and staff and very fair and decent prices. Highly recommended
Eateverything1234 . 2024-03-03
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very nice staff, food was very good! Would recommend
Sophie Wan . 2024-03-03
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Super service! Staff were extremely kind and great hosts! 100% would recommend
Geoff D . 2024-03-02
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The service was spectacular- waiters were very kind. The food was impeccable and my kids enjoyed it thoroughly. Overall the experience was pleasant and I will most certainly go again.
Alexandra . 2024-03-02
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Overall it was a great experience! The staff were super friendly and the food was delicious! 10/10 would go again!
Annika Walton . 2024-03-02
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Lovely meal at Franco Manca, Sophie was really friendly and helpful. Lovely to have a service with a smile and made my kids feel welcome.
Permjeet Singh . 2024-03-01
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From the point of entry to settling the bill the team were attentive to our needs. What was particularly special was the ability for our two boys to watch and then help cook a pizza. A special thanks to Luca for his part, legend!
Matt_Beth . 2024-02-23
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I've been to this branch of Franco Manca about 4 or 5 times now, and everytime I've been I have never had attentive service. Consistently forgotten, ignored, and blanked whenever I've tried to get service. Yesterday, we waited for half an hour for someone to come over just for a drink order before I had to ask to place an order. At the end of the meal, again, was ignored for about half an hour to 40 minutes (restaurant was NOT even busy), and again had to ask to pay. The staff were all uninterested and were standing around talking, we saw a few other customers were also waiting for long periods to be served. Would not recommend the service in this particular branch. A shame as the food is always good.
Isabel Booth-Downs . 2024-02-18
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UPDATE! Lovely service and great atmosphere! Elisa the manager is super welcoming and makes you feel at home. As Italians (from Naples!) we can honestly say, here the pizza is really well done! we are affectionate local customers and will be back soon for sure! Really sadly I need to edit my review. Last time I’ve been here I had one of the worst pizza and experience ever. The vegan special was just a layer of tasteless tomato, with boiled potatoes and onions and some pickled wild broccoli on top 🤮.. the combination of the ingredients was random and it really didn’t work . We also ordered an aubergine parmigiana, which didn’t have anything of a real parmigiana.. just a bunch of aubergines with raw tomato passata on top 🤮 No one asked if we were ok with the food, we asked for a stain remover and the waitress looked at us like if we completely crazy. So strange to see such a drop of standards in only a few months. We have been customers for years but will not go back anymore.. really sad 😔
Daniela Panniello . 2024-02-17
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Standard Franco Manca fair, good food and great service. The only issue was the lack of chili available, although they tried to help with that to know avail.
Beatriz Pastrana Maude . 2024-02-13
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Richmond Franca Manca offers a great atmosphere, nice pizzas (gluten free base also available) and on Thursday evening, they have a great musician and singer, Daniel Raye, absolutely amazing guitarist!!! We were served by Gustavo (Assistant Manager) and Kushan with great service. Highly recommended… 5 star service :)).
Satria Arts . 2024-02-08
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Had such a lovely night at Franco Manca this evening. Food was good, drinks were good, and really enjoyed the live music. Thank you.
Heather H . 2024-02-08
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I visited Franco manca Richmond a few day's ago. I really enjoyed the food. Service was good, manager Gustavo took care of us very professional with smile on his face.
dagmara zmuda . 2024-02-03
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A spacious and airy branch of Franco Manca, probably one of my favourites that I've been to. The pizzas are always delicious, as are the sides and the dips. Really well priced drinks menu with good wine options. I've never been disappointed here!
Shannon HG . 2024-01-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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8 Opinions
We were a massive family party for lunch at Cafe La Fiamma. I cannot praise the service highly enough. My nephew is non verbal autistic and at one point, got up from the table and wanted to go to the
meatgarlicpizzasaladcookedtomato