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4.0

Based on 3.412 opinions finded in 4 websites

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Nº 441 in 810 in Richmond upon Thames

Nº 48 of 71 Italian in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..pastapayoldsteakoilsaladeggsbeautifulpizzarisottochickenfishcoffeecookedolivestomato

comment_iconOpinions

Really pretty in there, toilets could do with more maintenance but overall a great experience with fast service

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Sita Sharp . 2025-02-09

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Amazing service from Margarita, made it a very enjoyable visit. Thank you

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Hannah Dunger . 2025-02-08

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Antonio was fantastic and the fluffy pancakes made our morning! Would definitely come back again x

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Rachel Star . 2025-02-08

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John was amazing! we asked for extra chipotle sauce and he gave us LOTS!! he was really nice and we had such a great time!!

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Kathryn Kindness . 2025-02-07

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We had a delightful breakfast with Antonio’s great service, highly recommended!

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İrfan Nuri Karaca . 2025-02-07

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Was a great choice for a Friday breakfast. Special thanks to our waiter Antonio for his friendly service.

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Ali Ince . 2025-02-07

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Amazing service. The highlight of my night was when the waiter who goes by “John” saved me and my 6 other friends from a spontaneous gorilla attack by defeating the beast in hand-to-hand combat. Would come back again.

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Mr. mo . 2025-02-07

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after my 5th set of bottomless pancakes, I was pronounced dead for 3 minutes. Thankfully the waiter JOHN, resuscitated me.

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Dark Corrupt A . 2025-02-07

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Food was very nice and the service was fantastic, Billy was very helpful and friendly. I would definitely recommend

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Yvette Akonta . 2025-02-07

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Margarita took care of us super nicely - thank you for a wonderful evening :)

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Gurmit Shakhon . 2025-02-06

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Lovely staff especially Antonio who served us, very helpful and welcoming!!! Tasty hot drinks including vegan options. Fantastic view!

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Elsa . 2025-02-06

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Food and service was excellent Antonio was very attentive but not overly so, all was good apart from the toilets .. reminded me of Loos in the nightclubs in the 90’s! Need a serious make over .. not a reflection of the restaurant

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christopher stephen . 2025-02-06

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Thank you so much to Margarita and Migle for looking after us so well and a brilliant meal for my son's birthday. He loved the birthday brownie - such a fab evening xxx

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Jasmin Athwal . 2025-02-05

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The food was great and Antonio was great 🙏🏻

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Imtinan al . 2025-02-04

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Very friendly staff great food specially Antonio he was very professional

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faisal alotaibi . 2025-02-04

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Amazing food especially the calamari. Margareta was a star and made sure we were all cared for well. Really went above and beyond for us all. She made our birthday celebration special.

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Alexandra Coman . 2025-02-01

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Always love food at Bills. Excellent gluten free options (separate menu) and knowledgable staff. Maia looked after us very well.

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Joanne Caie . 2025-02-01

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Special mention to Margarita! She was lovely and very helpful for all of our party. She offered help when a dish was undercooked, and made sure we all had a drink at all times! Thank you!

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Tom . 2025-02-01

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Splendid experience here today at bills all thanks to the man, John, what a waiter 💪

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Felix Boxall . 2025-01-31

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Had bottomless pancakes with my friends, it was great! The service was excellent; John and Anna were lovely!

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Asmaa Al Ash . 2025-01-31

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Pancakes are class thanks John🔥🔥🔥🔥

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AshDubh . 2025-01-31

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Thanks to John I had the best bottomless pancakes experience 🔥🔥👏👏

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DanirlBay . 2025-01-31

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I feel really sick John but it was yummy

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Jack . 2025-01-31

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John was so skilled with the way he carried the panackes. 8 at once I could never. 😋

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Louis Tafler-Hyde . 2025-01-31

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John was a brilliant waiter along with the food being great

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Daniel Murugananthan . 2025-01-31

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The pancakes were exquisite! Let alone John and his amazing service. Will make sure to come here every Friday!! The kitchen will have to make vats of batter to fill me up 😁😁

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Ben Shefferd 12 . 2025-01-31

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Amazing atmosphere and experience, lovely customer service From all stuff. Anna provided me and my friends with very good service! Definitely coming back

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aaliya . 2025-01-31

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Nicole did a fantastic job, really tasty vegan burgers and service was very good.

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Chaz Bell . 2025-01-31

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I just had an amazing time at Bill’s Restaurant! From the moment I walked in, the atmosphere was warm and welcoming, and the staff were incredibly friendly. The menu has a fantastic variety, but I went with their signature dish, and it did not disappoint. The food was fresh, flavorful, and beautifully presented. I could tell everything was made with high-quality ingredients. The service was spot on by john he was quick, attentive, but not overbearing. It’s a great spot for a casual meal or a special night out, and I’ll definitely be back to try more of their offerings. Highly recommend Bill’s if you’re in the area!

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Jathisha Kajendran . 2025-01-31

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Lovely decoration and interior. Our server Neli was very helpful and kind. Ate bottomless pancakes which were delicious and fresh.

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Jasleen Sethi . 2025-01-31

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ordered the bottomless pancakes were very tasty and Anna our server was really nice

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Zoe . 2025-01-31

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John was fenomenal!🔥 Not to mention the divinity of the pancakes. A true experience. And moreso a joy.

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Alex Pulfrey Baker . 2025-01-31

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Loved the view Had the immunity smoothie 10/10 And the squash hummus 10/10 Definitely will come back

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Renata Visconti . 2025-01-27

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Special call out to Antonio, who made our experience exceptional. Attentive, friendly and proactive, Antonio was helpful from the moment we sat down. He refilled our water without us having to ask and readily offered menu recommendations when we had Saturday lunch there in January. Thank you!

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Arran Hobday . 2025-01-26

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We had a lovely meal here this morning. The breakfast was excellent with plenty of options for coeliacs and vegans. The atmosphere is very nice and comfortable. Our waiter was friendly and accommodating and looked after us well. I would happily come back! I’m only leaving 3 stars instead of 5 because we used the QR code to pay and I was taken aback at a 5% tip for our waiter being pre-selected IN ADDITION to the “optional” 12.5% service charge (which was already included in the price, of course). So, where is that 12.5% going if it isn’t the waiter?! Am I really being expected to tip 17.5%? I firmly believe that if restaurants don’t get called out for these practices they will carry on and see how much they can get away with.

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Michael Maurer . 2025-01-26

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Excellent service and food. Our reservation for a birthday family lunch hadn't processed and despite being incredibly busy they managed to find us a table and treated us really well. Maia was absolutely excellent looking after us. All the dishes we ordered were delicious and generously sized. Thoroughly recommend going, also that you prebook as at a weekend lunchtime it was really popular.

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Sarah Pendleton . 2025-01-25

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We had a goat breakfast at Bill’s this morning and Antonio was a wonderful host. This bills is set on the river so it gives a lovely view over the Richmond Bridge.

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Georgie smallwood . 2025-01-25

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John was our server, he was friendly and polite, the pancakes tasted delightful and it was a warm cosy environment, would definitely come back here.

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sarah . 2025-01-24

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Had a lovely meal with family. Antonio was great! Will be back again

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George Poynter . 2025-01-24

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Great breakfast brunch spot, thanks Antonio for being a great host

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Tyler Ma . 2025-01-24

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Antonio was very hospitable and looked after our requests in a timely manner.

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Maryam Siddiqui . 2025-01-24

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Felt instantly welcomed by Antonio and he gave excellent service throughout !! Beat service I’ve ever received at any Bill’s restaurants

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Jem Malik . 2025-01-24

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First time trying bills and what an amazing experience it was, the food was delicious and not a very long wait time considering it was a busy Thursday night… hats off to the chef!! What really made the experience so Much more enjoyable was shai’s service, I’ve never experienced service like it, she was very kind and sweet and making a few jokes here and there making myself and my partner laugh and that really does go a long way! She’s a great asset to the team and definitely deserves all the praise she can get! We will definitely be back!

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Callum Petre . 2025-01-23

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We visited from Germany and had dinner at Bill‘s. Beautiful Restaurant, great food and friendly service by Shai and John.

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Paul Randall . 2025-01-23

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We celebrated my husband’s birthday in Bill’s yesterday and had a lovely time! A lady Margarita was absolutely wonderful and made sure we have everything and are enjoying our time!

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Dragana Milojevic . 2025-01-23

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Lovely place, as I remember it! Lovely server Margarita looked after us all evening, and great recommendation from her was the calamari ! Great choice.

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Manoela Grigorova . 2025-01-22

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We were looked after by Antonio, what a charming person. The restaurant wasn't to busy. A lovely place to have lunch.

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Stephen Ashby . 2025-01-22

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The best service ever, food was great, delicious very quick in time. Very professional and kind staff. John and Margarita served us in the best way. Highly recommended!

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Eduart Mihaj . 2025-01-22

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Really had a very pleasant afternoon brunch here, staff very friendly and the food was really good. Will be back for Friday pancakes.

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Christopher du Plooy . 2025-01-22

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Our waitress checked on us multiple times to make sure we had everything we needed. Thank you Neli and Elaine

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Tasja Davis . 2025-01-21

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food is wonderful. neil and elaine is very good staff

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안은후 . 2025-01-21

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Loved Bill’s! My friends and I are visiting from the states, and it is our last day in London. We popped over to Richmond and walked walked into Bill’s and were immediately taken with the restaurant: the art, wallpaper, and overall vibes were amazing! The food was so tasty, and the staff who took care of us, Neli and Elaine, were so kind and caring. I definitely recommend Bill’s if you find yourself in Richmond and want a great meal with great service and a great environment! Cheers!

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Barrett Coyle . 2025-01-21

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Came to Bills for the first time and everything myself and my partner had was delicious. Harrison served us and he was very polite and helpful with recommendations. We will happily come back here!!!

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Sam Trueman . 2025-01-19

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Great staff, delicious food! Margarita and John served us. John recommended us great choices for food in very kind and professional way, Margarita served us as well in highly professional way. Atmosphere was convivial and inviting. Excellent service. Amazingly delicious food. We will certainly come back at this restaurant. Thank you.

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ELA Ela . 2025-01-19

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Good atmosphere, well located restaurant. Varied menu, very friendly service.

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Julie DAIRAIN . 2025-01-19

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Super quick service, Margarita made our night and brought us party hats too! Also gorgeous food and it came so quickly.

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Gemma Hallam . 2025-01-18

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We had an amazing experience!! Margarita was wonderful and both the food and service were lovely!

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Olivia Martin . 2025-01-18

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Antonio gave really great service!

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Nav Sethi . 2025-01-18

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Antonio was amazing and made sure we got everything we needed. He also ensured we got a table with a nice view over the River Thames. Will definitely come back.

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Ian Jonathan Li . 2025-01-18

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Antonio was fab!! so so kind and made our meal more enjoyable

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Maudie Blackie Kelly . 2025-01-17

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Antonio gave us the best service , fast and reliable , lovely guy too .

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Tinos Rapso . 2025-01-17

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Antonio was really nice really made sure we were happy and maintained

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michael momodu . 2025-01-17

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Service was great, food was incredibly fast and Manik serving us was wonderful!

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Web Wise . 2025-01-16

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The food was very nice. We got the vegan shawarma, fries, sweet potato fries, and the hippy bowl. All of it was very good. If you’re vegan, I recommend trying the vegan food here. Thank you Antonio for serving us. 🙂

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Isabel Travis . 2025-01-16

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Amazing service from Manik. Super happy with the food too since I’m celiac. So many options

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Camilla Santilli . 2025-01-16

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Odd. 12.5 per cent automatically added to bill then they ask for further tip set at default 5 percent. Very poor behaviour. Food ok. Service slow not even worth 12.5 per cent. Decor very poor with lots of dust on all light bulbs. Toilets dirty. Smelly, paint peeling. Suggest avoid until this sorted. Poor behaviour re double service charge by

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Quentin Parsons . 2025-01-15

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Great food! Amazing staff they were so friendly and kind and great if you wanted to take things off from your food! Would recommend ! :)

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Dulcie Thomson . 2025-01-14

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Everything was absolutely amazingg ! Food and service top notch! Selvin was a great host, attentive and friendly! Thanks for a great time !

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Pradyuman Samant . 2025-01-13

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Excellent service Will come back!!

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Nicole Edwards . 2025-01-13

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Great service by Alif, food was great and served quickly. The bills classic burger is great

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Kaan Akaltan . 2025-01-12

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Enjoyed some lovely pancakes and great service from John!

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Scott Murray . 2025-01-11

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Good food and good service from John.

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Kai . 2025-01-10

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We went in this friday to try the bottomless pancakes. John and Theo were our servers. They were really great and helpful with their service. Not many options for the pancakes but they didnt dissapoint.

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Bujar Kastrati . 2025-01-10

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Shai and Mike were great in making us laugh and have a great meal. Thank you!

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Safa Ali . 2025-01-10

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John was so kind and the pancakes were amazing!

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IamTow . 2025-01-10

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I really liked this place! Food and atmosphere is great Anna was so nice

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salah danial . 2025-01-09

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Great chicken burger and lovely staff!

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Paul Drianno . 2025-01-09

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Anna was so niceee! I was satisfied with everything!

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Van Anh Nguyenová . 2025-01-09

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John was amazing, it was a very good experience thanks John! :)

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Ezequiel A. Da Luz D. . 2025-01-08

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Delicious burger. Really friendly staff.

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Laura Catchpole . 2025-01-07

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Nice restaurant in Richmond, good burger, good ambience but portions too small for the price.

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Robert Marcel Schrott . 2025-01-05

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went for lunch, Alif was very attentive!

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Lina Denecke . 2025-01-05

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Service was incredible, our waiter John was wonderful and tended to our every need throughout our dinning experience at Bill’s!

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Alex Dabrow . 2025-01-05

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Really lovely team at this Bill's. 7 of us visited for a casual birthday post-Parkrun brunch shortly before Christmas. I hope that the staff at this Bill's are well rewarded for their efforts as they certainly provided service like they were. The staff were very accommodating to our group and kindly provided a lit candle, plates and napkins when I asked permission to share a homemade cake - I hadn't pre-arranged this so I really appreciated the added touch. I noticed several other birthday groups in the restaurant while we were there, too. I had a poor experience in a different Bill's a few years back, so was pleased to have such a good experience this time, and I will definitely be back. Kudos to the team, and well done for your interesting vegan options helping us to make better choices.

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Jonny . 2025-01-05

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We were happy to get a reservation for Christmas Eve, although we called late in the day. Manisha was a wonderful server, making our dinner special. She didn’t rush us at all and our food was delicious!

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Anne Kuhn . 2025-01-03

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Firstly, big thanks to Margarita; she really outdid herself with the service from finding me a seat without reservation to explaining and recommending the dishes. Kudos to the rest of the staff as well. Both the main and the dessert were amazing. This is probably my best dining experience for in London as a tourist for that price range. Will definitely visit again.

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dyar ahmad . 2025-01-03

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John and his team made my son and I feel truly welcome for our NYE post-theatre dinner. From the moment we walked in until we left the restaurant we felt really looked after. The food was great and the casual, relaxed atmosphere had just the right amount of buzz. Would recommend booking as it seems really popular.

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Dani ODonnell . 2025-01-03

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Went for new year diner , restaurant looks very tired and could do with a lick of paint to make it look bit nicer for a basic restaurant

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Mitter Khanna . 2025-01-02

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I loved Bill’s restaurant except from the deicious food , service was amazing John and Neli served us and we absolutely loved them ,they were really helpful and they had a huge smile on their faces that made the atmosphere lovely

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MANOLIA TSIPLAKI . 2025-01-02

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Best breakfast place foreggs Benedict. Their hollandaise sauce is the best.

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Petr Vojtěchovský . 2025-01-01

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Fast service, staff is very professional and the place gives off a very welcoming vibe.

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Tristan Gene Bautista . 2025-01-01

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Great service from John he's a elite asset to the company. Food was very good.

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Nerdwave 117 . 2025-01-01

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Good service and the ambiance is so relaxing

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Kent Serrano . 2024-12-31

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Our family had a lovely experience at Bill's in Richmond on Sunday. Migle, our server, was fantastic - extremely quick and efficient, as well as being very friendly and charming. The food was great - stack of pancakes particularly enjoyed by our 7 year old grandson! Highly recommended.

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Tricia Power . 2024-12-31

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I visited Richmond and have a super nice dinner with my friend there . This restaurant is very dog friendly and I must give most credit to Marganta, who gave us 5 stars service . She is so nice once we enter the restaurant , warm smile and explained dishes in details . Food was great and the environment is cozy and family friendly too . Highly recommend if you are living or visiting Richmond .

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Stella Cheung . 2024-12-31

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Amazing atmosphere and delicious burgers. Jodie our waitress was great. John waiter was also helpful. Fab service at Bills, thanks.

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savi xv . 2024-12-31

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The perfect place for kids to eat. Margarita went above and beyond, really attentive service!

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R C . 2024-12-31

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Great food and great service. Manisha took such great care of us!

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Nick Burn . 2024-12-30

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Nice late lunch at Bill's Richmond after a walk along the river. Staff were extremely welcoming and we were served by the lovely smiling Alisha. Thank you for great service.

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Melanie . 2024-12-30

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Food is amazing, service extraordinarily friendly

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N P . 2024-12-29

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