Based on 2.616 opinions finded in 6 websites
Based on 2.616 opinions finded in 6 websites
Nº 413 in 810 in Richmond upon Thames
Nº 46 of 71 Italian in Richmond upon Thames
Opinions
We ate as a family of four. The waitress was excellent, she was very attentive and could see we had young children. She did everything possible to make the meal a stress free experience. Brilliant service and great food. We will return
Hannah Fraser . 2025-01-13
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I have been to this Zizzi many times and it is always a pleasant experience. We went just before Xmas and it was especially nice with the Christmas decorations. There were also fewer children which made it easier to talk as the noise volume was lower and my friend is hearing impaired so this can be challenging for her. The toilets could be better, they need a revamp so the same level of attentiveness is given to other areas of the customer experience. Beata served us and she was absolutely lovely. Very smiley, and attentive. She was warm, friendly, and efficient. She is a credit to the Zizzi team! The food was delicious as always. I would have preferred more pine nuts on my pizza as there were only 4 or so on there though.
Robyn . 2025-01-12
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Elise and the rest of the team were fantastic
Patrick & Sian . 2025-01-12
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Lola was great, quick with service and food. Thank you!
Grant Hutchinson . 2025-01-12
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Shruti was very lovely attentive and helpful. She provided quality customer service and she should be recognised for her friendly manner and professionalism
Hollie A . 2025-01-12
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Me and my partner had a very nice experience dining at this restaurant. Beata was very nice, very friendly and we had a great time
Sana Borbelyova . 2025-01-11
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Really nice meal with the grandkids, super helpful service and efficient with it, couldn’t fault the staff in any way
Gary Walker . 2025-01-11
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I got to say, I don’t usually leave bad reviews, but living nearby in West Molesey, I thought me and my friend should go here to have dinner. The calamari was tasteless with no flavour or salt in the batter whatsoever. The vegan cheese was like cream that made the pizza soggy. I ordered extra mushrooms as a topping (the only topping) and the pizza came out with 5 small pieces of mushroom. The only half decent bit was the ice cream. Spend your money elsewhere. I’d rather go Pizza Express any day.
suzan a . 2025-01-05
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Gluten free pizzas are safe for coeliacs, thank you Zizzi for providing these and the dairy free pizza. The staff were helpful and knowledgeable about cross contamination etc. my confidence in them meant we booked a table for 11, with one coeliac person.
Karen Oliver . 2024-12-31
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Tasty food, nice waitresses and helpful staff.
Rudo Halmi . 2024-12-30
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Our waitress Beata was amazing, so friendly and tended to all our needs. Highly recommend!
Lauren Breen . 2024-12-29
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Amazing food friendly staff nice and quiet
Peter Summerfield . 2024-12-23
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Lovely food and wonderful service from Lola. Thanks again!
Stanley Barson . 2024-12-22
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Thank you Kati for looking after us! Speedy service, excellent food and a friendly atmosphere. Would 100% recommend!
Zoe . 2024-12-22
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Good reccomendates alongwith Great, attentive service delivered by Umar. Thank you. As expected, Lots of Christmas gathetings- a bit noisy for us.
Simi M Lavers . 2024-12-22
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We had a lovely time and enjoyable meal. Our server was Lola and she was excellent.
Enver Enver . 2024-12-22
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The food was divine, very filling. Our Waitress Kati was very quick and was nice. 10/10. I would definitely return!
Mia Frank . 2024-12-22
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Had lovely evening with my partner our server kati✨ was so lovely and made the evening special.
Remy Dog2 . 2024-12-22
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Had a lovely lunch, our waitress kati was excellent thank you.
Nikki Samuel . 2024-12-22
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Great meal out with family. Efficient service and tasty food.
Rosalind Adam . 2024-12-21
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Lola made our family meal so memorable. Helpful, polite & friendly. Great family treat.
Chris Newton . 2024-12-21
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Really excellent service by Lola and the food was amazing.
Dana Jamieson . 2024-12-21
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Lovely food, good portions, fab service from Kati! Thanks
Sophia El-hefian Buchan . 2024-12-21
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Lovely food. Lola was very polite and took care of us
Charlie Beedle . 2024-12-21
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Lola was an amazing server! Quixk, efficient and sweet! The nails were also extra cute, just like her ☺️🫶🏻
Yoanna krusteva . 2024-12-21
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Had a great family dinner,our server Lola made the experience really good! Very pleased with the service
priyanka pathmanathan . 2024-12-21
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Really enjoyed the food, and the service was great thanks to Beata. Would definitely recommend a meal here at Christmas time!!
Blhlhc Clhfpuf . 2024-12-19
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We went to ice rink e after to Zizzi, it was amazing and Kati so helpful.
Mariani Librelato . 2024-12-19
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Kati was amazing! So friendly and welcoming and helpful - thank you so much
Mia Siitonen . 2024-12-19
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Kati was brilliant and very welcoming
Noah Stringer . 2024-12-19
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Kati was very nice and helped a lot thank you
ItsLillyd1 Xx . 2024-12-19
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Amazing food, nice place and lovely service from Kati. I enjoyed a lot!
Mari Pilon . 2024-12-19
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the staff were very helpful and the food was quite nice
Faris Alajaji . 2024-12-18
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Andreea and Beata were absolutely wonderful!
Amy Hart . 2024-12-18
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We really enjoyed our yearly family meal out. Lola was very. As we were going to another event, time was a factor, but we were served promptly. The food was tasty too. Thank you for the team.
Kinga Szabó . 2024-12-17
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layla was a great waitress, very helpful and very quick with our food. very enjoyable meal
James Fenn . 2024-12-17
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After a lovely stroll from Kingston along the riverside path to Hampton Court, Zizzi made the ideal stop for a Christmas lunch time treat. Great location, great food, Anita and the staff booked after us superbly, perfect in every way #affordableluxury
Paul Smith . 2024-12-16
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There was a problem with my dish, so the manager replaced it with a similar, more expensive dish.
Linda V . 2024-12-16
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We had our work Christmas dinner at Zizzi Hampton Court and just wanted to say how wonderful the ladies who served us were. Lola, Andrea and Layla didn’t stop smiling all night, were super helpful, the food was delivered really promptly and tables cleared quick. Nothing was too much trouble. They really added to the lovely atmosphere of the evening.
annabelcann . 2024-12-16
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Lola, Andrea and Layla served us last week for our work Christmas party. They were all super attentive, friendly and helpful!
Daisy Pollard . 2024-12-16
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Amazing service at our Christmas party! Food was absolutely delicious, will come here again.
Tessa Brophy . 2024-12-16
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Layla, Lola and Andreea were fabulous when working at our staff do!
Ffion . 2024-12-16
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The atmosphere was nice, Kati was really nice and looked well after customers, the food was really tasty (well done chef). So we do highly recommend
Cristina N . 2024-12-15
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Had a lovely meal at Zizzi. the food was amazing and the service was excellent as always. serve by Lola who was very polite and helpful. Even the manager was equally very accommodating and made me feel very welcome. Thanks again for a awesome experience.
Darren Fisher . 2024-12-15
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Elise was our server, was very polite and accommodating had a lovely evening.
Grace Young Hall . 2024-12-14
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We hadn’t booked a table, however we were given a friendly welcome and seated. Menu choice was good and orders were taken quickly. I had the rainbow lasagne which was tasty but so hot and I had to wait a while for it to cool down to eat it. Service was good with lots of staff.
emma_evans8955 . 2024-12-14
MORE AT TripAdvisor
Elise served me and was very polite and accommodating, she was quick with requests and overall had a lovely lunch. Restaurant was clean and very nice atmosphere.
Grace Y . 2024-12-14
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Kati was a very helpful waitress
Zoë Crooks . 2024-12-14
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Leo was great, I would highly recommend coming to the Zizzi’s near Hampton court station
Nicholas MacDonald . 2024-12-14
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Great food. Great service. Lovely atmosphere. Go every year after ice skating at Hampton court palace.
Francesca Principe . 2024-12-14
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We booked a table for today as a treat after visiting Hampton Court Palace. We arrived and stood waiting for a while before someone asked us to wait a little longer. When we were finally shown to a table, it was right next to the hatch for the dirty plates and next to the toilet. We asked if we could move to another table and were told by a very unfriendly member of staff that there were clearing up. There was no hint of warmth from her or an offer to sort the other table out for us. At that point we didn't want to spend any money at this restaurant so decided to leave. Wish we'd booked Pizza Express now.
Russell Escritt . 2024-12-14
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Lovely. kati was warm and friendly offered really lovely service. Amazing food
mara taylor . 2024-12-13
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Friendly helpful staff, visiting with 3 children. Food hot, tasty and a great variety on offer. We made use of the festive menu option and children’s menu. Good giant profiterole! Sever Kam.
Jennifer Morris . 2024-12-13
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Katy surprised me with her care and attention to customers! I will definitely get back to Zizi! Nice place and tasty food! Best restaurant in Hampton Court!
Amanda Baggio Rodrigues . 2024-12-13
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Served by Kati who was smiley and polite when taking our orders. We were well looked after :)
Shannon Moore . 2024-12-13
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Kati is a typical Brazilian: she’s lovely and careful. The best waitress in England! I had a very good experience at Zizzi. Five stars to her, for sure!
enzo mashni . 2024-12-13
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Lovely and useful server (Kati )and food as great as always along with the complimentary prawn chips .
Ilona Kearney . 2024-12-13
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I came for dinner tonight and i was accommodated by Elise she was lovely and and very helpful. The food was great and will definitely be coming again.
Neda Sadauskaite . 2024-12-13
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Had a wonderful dinner, fast and excellent service from Inna and Katie. Eden was very helpful giving us a wonderful table with a river view. Definitely coming back
Benjamin Dendy . 2024-12-11
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Fantastic meal, fantastic service - thanks so much to managers Anita and Andrea, and waitresses Lola and Kati, who did an incredible job with our very large party!
Rob A . 2024-12-09
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I had a pizza Rustica Meat Sofia and it was very tasty. Also Kati, who served us, was very helpful and efficient.
Thaiara Pilon . 2024-12-09
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Great experience, sticky pig was delicious and served right on time. Andreea did a lovely job to explain us all the allergy information as someone in our group has a lot of allergies. Service from Kati was great and Lola always made sure our wine glasses are full. Would definitely go back! Thanks
Paul Valentin . 2024-12-09
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Our server Lola was very friendly, helpful and attentive, nothing was any trouble. Such a pleasure.
Clare Birks . 2024-12-07
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Beata was lovely! Nice atmosphere all round
Ben Howard . 2024-12-06
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Always my choice for Zizzi! Great waiting staff and well looked after
Prem Kumar . 2024-12-01
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My favourite restaurant in Hampton Court
Saskia Krawczynski . 2024-11-30
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Excellent service and food. Kati was amazing and very helpful.
Leena Chouhan . 2024-11-30
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manager was very helpful and able to resolve a issue we had with our desserts 👍👍👍👍👍
Thomas Gibbons . 2024-11-30
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Love coming here. Lovely food and great service, our waitress Beata was very attentive.
Maria Bourke . 2024-11-26
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Super service from Anita who did great despite being alone serving tables! Shout out to her chef nirvan as well! Thank you guys
Annie Bertrand . 2024-11-25
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great service very welcoming and accommodating, was served by lovely Elise
Keagan Jerling . 2024-11-24
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Layla is an amazing member off staff at zizzi Hampton court We our enjoyed our meal and the service was outstanding
Drenica Mataj . 2024-11-23
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Another great meal at HC Zizzi. Been coming for nearly 20 years and NEVER fails! Thanks Kati for lovely service.
caroline llewellyn . 2024-11-22
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Fantastic service from Beata. With a slice of humour.
Mike Pistol . 2024-11-20
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Hampton Court Zizzi is always a good place to eat and today was no exception. Elise served us today and was really lovely too. Thanks to all!
Jane Dodge . 2024-11-17
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Food came hot n crispy, a bit to spicy 🔥 for my tolerance but I'll order it again next time cos it was delicious.
Tom Dabek . 2024-11-17
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Served by Inna, she was lovely! Food delicious as well.
Louise Chant . 2024-11-10
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Here celebrating our daughter’s birthday. Elise was kind, patient and very attentive.
Samantha Chaventré . 2024-11-09
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Layla was great and the food was very nice
Sean . 2024-11-08
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Fantastic service from Beats who really excelled tonight!
Nicola Taylor . 2024-11-08
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Amazing staff (especially Beata) who is so friendly & very welcoming. They always make us feel at home & give you the BEST service. The manager was also lovely - we are local and eat here a lot and it does make a difference! Way better than any Zizzi restaurant we have visited recently. Food was also delicious so we will be back.
Rachel Fallon . 2024-11-05
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Nice Zizzi, with great food as always at good prices. Love the Calzone. Nice views across the river and towards Hampton Court Palace. Excellent service. Food always comes out remarkably quickly.
Tim Husain . 2024-11-04
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Great experience and great staff
Gurpreet Jass . 2024-11-03
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Food was alright, manager who greeted us in green dress was lovely. Let down by the fact they don’t make it clearer it’s cash less other than a small sign… won’t be going Zizi’s anymore if they don’t accept cash… embarrassing… alienating customers who work in the trade, total bill £200… will spend that elsewhere.
Tyler Jacques . 2024-11-03
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Great experience and hospitality! The food was lovely and came out promptly given that we were a larger group.
Nav Jass . 2024-11-03
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Elise and Andrea were fantastic Great meal Thanks Andy
Andy Whitmore . 2024-11-02
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We ordered the margarita pizza well done. It was absolutely amazing. Layla our server was the only thing better!! We also dipped it in Caesar dressing which gave it a wonderful flavor. Trust me I've been all over the world and this is the best well done pizzas I've ever had in England.
THOMAS t . 2024-11-01
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Beata was lovely and amazing service at hampton court
lauren . 2024-10-31
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Such a pity as we have been coming to zizzi for years. On Sunday evening we decided to try and get a table for 7 of us as we were treating friends for dinner but it was a complete disaster. We waited an hour and 10 minutes for the food and with three small children, this was carnage. By the time our food arrived, theirs had been finished ages ago. The food wasn’t amazing to say the least. The waitress was lovely but so stressed and working on around 10 tables so clearly short staffed. Eventually after we called her over to order dessert she disappeared and we sat again waiting for dessert only to eventually ask where it was and for them to say they’d run out o f the specials menu dessert but no one had actually bothered to come and tell us this so we sat waiting oblivious to this fact and having to then find something to order again as it was part of the special. When we then tried to pay for the bill, we then couldn’t add a tip onto it and were told it’s a new pro esss where we can only pay cash if you want to split the bill?? Which doesn’t really make sense? Luckily we had cash on us to give her a tip as I felt so sorry for how tired and stressed she was. We have always come to zizzi, I am part of the zillionaires club which I didn’t even bother using and don’t think we’ll go again which is so sad as it is right on our doorstep.
emma kew . 2024-10-30
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Great food. Friendly service. Beata was a fantastic server.
Callum Cornelius . 2024-10-30
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Very good pizza and friendly and nice staff
Elliot Weaver . 2024-10-30
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Elise was very polite and very attentive. Food was great as always.
Caroline Whitham . 2024-10-29
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Lovely meal with the family & great service!
Laura Rushworth . 2024-10-29
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We popped into Zizzis last night for an impromptu dinner with family. We waited an hour for our meal. Manager never came to apologise or explain the wait. Tables that sat after us got food before us. Seemed to be understaffed and our sweet waitress looked to be serving over 10 tables at once! And to say the pizza was underwhelming is an understatement. Scant toppings, thin dry slices of mushroom, tiny pieces of pepperoni and three slices of ham! This on an £18 pizza! Dessert was amazing and saved the evening. Won’t be coming back.
Stephanie Wood . 2024-10-28
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Fantastic service! Have always had a great service at a Zizzi’s restaurant however Hampton Court is in another league! They set the standard! Thank you to Anita, Inna, Eban and all the staff! You’re amazing! Look forward to seeing you soon :)
CT . 2024-10-27
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Our waitress Inna was really excellent. Patient and cheerful and very kind. Good pizzas.
Carys Galer . 2024-10-27
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First time visiting Zizi. Had a wonderful time. Our server Inna took excellent care of us. She was professional, friendly, helpful and hilarious. Loved this location. Will be back soon.
Carlene Baptiste . 2024-10-27
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We wanted to have a drink, and the waitress said that we can't have a drink if we don't also order food 😁. Which seemed bizarre to me, because every time we were not asked for such a thing. And what we had to order was circled in the menu and all started from 15 lira a portion. 🤦 So I left and left her alone 😀😀
Lenuta Ciornei . 2024-10-27
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Great service from Inna. Well done!
Peter Hensley . 2024-10-27
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This is the best Zizzi we've been to in London. We were greeted by the lovely manager, who made sure we had a lovely table. The highlight of our lovely experience here was the food and Inna. Inna made sure we were content at all times. She also helped us capture our memories at the restaurant. We were blown away by the food. It was lovely on the taste buds and well presented. We highly recommend this place for a warm, friendly and welcoming atmosphere. Would also recommend it if you're celebrating something as the staff will make sure you have a great time.
Jasmine Costa . 2024-10-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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