La Fiamma in Richmond upon Thames

We had a Lovely meal here last night. My calzone was very good, better than expected (as in some restaurants they can be pretty poor), my son really enjoyed his seafood ravioli.

Excellent authentic Italian food with super service

Delicious pizzas and very friendly service!

Very good. We had two pizzas. The waitresses are very kind and professional. We went there on a Saturday, it was very very noisy though. But nice atmosphere inside. We will come back to this.

Been eating her for good few years. Our last meal was very disappointing. I couldn’t eat my bolognaise as it was so salty. I did tell the staff as they took my over half full plate away. There was no comment or apology and no concession re the bill. They could have at Least taken our bottle of water off the bill. At £5.00 This wasn’t the first time this has happened. So disappointed as it’s made us think twice about going. It was more the lack of care or interest from the staff that the inedible meal that was disappointing.

Been there couple of times and once they said they have dress code because I was with the kids and they didn’t let us in so if you’re planning to go with kids avoid this place . GL

The food was classic Italian though not in an old fashioned way. All dishes were attractively presented and most importantly everything was cooked just right. Service was great and we had the good fortune of a table with a view over Bushey Park which was magical. Service was excellent.

Called in recently for a family Sunday lunch. After being given a warm welcome, we were served a superb meal. We thoroughly enjoyed our lunch and will be back soon.

Went here again after much too long a gap. An excellent selection of Italian wines and authentic Italian cuisine - why don't we dine here more often? No explanation - relaxed but attentive service - an art so many get wrong

Wonderful Italian food with a relaxed atmosphere and great views onto Bushy Park. All round great meal.

Lovely to arrive at 6.30, fab service lovely staff, food starters were fab. Time to order pudding…. Erm waited, tried to ask to order, gave up managed to ask for bill… no check by presumably the owner as to how our meal was just bill and machine!!! Shame as we’d had a fab evening until then. Needs more staff as it gets busier but sadly I wouldn’t recommend- disappointing end to the evening

We ate here last night as part of my wifes 40th birthday celebrations to hampton court palace. All i can say is this place is amazing, and put the cherry on top of an amazing day. The food was out of this world good. I had the duck special starter which was mind blowing. Ive never tasted food this good in my life. Then onto the mains and we had the fillet stake and again mind blowing. And the pana cota at the end was to die for. The staff, were friendly, welcoming, attentive and just on it and i can not fault them in any way at all. Then there is the setting which is beautiful and welcoming, with the most amazing views of bushy park. We traveled from dover in kent for this celebration and i would not hesitate to do it again in a heart beat if it meant we could come and enjoy a meal here again. Thank you for making our night.

Popped in for a casual lunch following a lovely walk in Bushy Park. The food was very underwhelming and they clearly do not wish to hear feedback from their customers. The Manageress had an emotional outburst when I gave polite feedback. As other diners have mentioned they do not ask if you have enjoyed your food, particularly when it’s clear that you haven’t eaten it. I’ve never experienced this kind of reaction from a manager ever. I gave 2 stars purely based on the beautiful views

The atmosphere in the old wood-panelled room is great and the view through to Bushy Park is lovely on a sunny evening. For us, the food and service didn’t match the £70+ per head price tag. The scallop starter was underwhelming - small scallops and average salad. We both chose pasta mains from the Daily Specials board and both were good. I especially enjoyed the swordfish pasta with olives. Dessert was disappointing. We shared a Mascarpone Crepe which was nicely presented but lacked the wow factor. The service was minimal. No checking if everything was okay, no pouring wine - just delivering food and the bill. This a good restaurant but there are lots of others in the area at this price point who are delivering a better experience.

Wonderful restaurant excellent food noisy

I strongly suggest steering clear of making reservations here. The awful and discourteous service I faced when attempting to order drinks outside was disappointing. Initially, our order was taken, but then a rude staff member approached us, stating that the establishment had specific rules prohibiting serving drinks and coffee without food, without providing any clear explanation. Having frequented this place last year, it seems the management has lost interest in enhancing their service and has forgotten the essence of hospitality.

Delicious food, friendly staff and perfect atmosphere. Thank you!

I do not normally write reviews but I feel this place definitely deserves one. My first time in the area with some friends on Monday evening and we found this authentic Italian restaurant. The food was delicious and very filling. The waitress was attentive and very welcoming despite us not having a reservation. She made sure we had a lovely evening. La Fiamma I will definitely be back!

Basic food, dry pasta only…. Ordered a wine from the menu and they told me that the price was wrong!!! Rushed away the menu…. Scam

Fantastic food and generous portions. A lovely view from the back onto Bushy Park where we saw deer strolling past. Great service: efficient and friendly but non-intrusive

Pasta Bolognese, Calzone, and everything else we ordered was delicious. I highly recommend this restaurant.

Great service and authentic Italian Food. The waiting staff are very professional and attentive specially Sheila. Would defo recommend a visit!

It had been recommended by a few and love Italian food so booked it for a special occasion. The location is lovely and our table was facing a window overlooking at Bushy park. The food menu was mainly pasta (which I love) and the options for kids were good too. My issue was really the fact we found a hair in my daughters food and y when I told the waitress she replied saying all cooks were hairnets, took it away and changed it. There was no an apology or any sign of being embarrassed by presenting a plate of food with hair on it !!! Never mentioned again, I was disappointed and continued my meal but understandably didn’t enjoy it as much due to this experience. All in all very disappointing service and although the food had potential to be great, the hair in my daughters food and lack of apology or acknowledgement dampen our experience.

This place took my breath away, from the food to the atmosphere. The staff made us feel so welcoming and the food is sp delicious. I will be visiting this place again and again.

Good italian food in a beautiful location close to Bushy park. We will come back! Thanks la Fiamma

I absolutely love this restaurant I have been twice with the last time I went being the second I went and, from the People to the food I can't fault it, staff is super friendly and approachable, the food is always on point and super tasty and worth every penny cant wait to go again

I live very local to La Fiamma but confess I haven’t been for over a decade… I suppose the fact that it is still running despite being a bit out on a limb in terms of location, demonstrates that it’s doing well as a restaurant. I went this weekend with another couple and came away wishing I hadn’t left it so long since my last visit. The atmosphere was really buzzy and convivial and the place was busy on a Saturday night. The welcome when we arrived was warm and the service was attentive, friendly and personal throughout the meal. The menu is quite standard for an Italian but it was clear that the food was homemade, fresh and delicious. The portion sizes were perfect, generous without being too much and pricing is fair. Overall, the fantastic service we received which was practised yet Personal really left us feeling like we’d had a great meal and would return. Definitely! Thank you for a nice meal La Fiamma.

I live very local to La Fiamma but confess I haven’t been for over a decade… I suppose the fact that it is still running despite being a bit out on a limb in terms of location, demonstrates that it’s doing well as a restaurant. I went this weekend with another couple and came away wishing I hadn’t left it so long since my last visit. The atmosphere was really buzzy and convivial and the place was busy on a Saturday night. The welcome when we arrived was warm and the service was attentive, friendly and personal throughout the meal. The menu is quite standard for an Italian but it was clear that the food was homemade, fresh and delicious. The portion sizes were perfect, generous without being too much and pricing is fair. Overall, the fantastic service we received which was practised yet Personal really left us feeling like we’d had a great meal and would return. Definitely! Thank you for a nice meal La Fiamma.

La Fiamma is a restaurant that you can always depend on. I've been going there for many years, ever since the current owners have worked there. I was there last week with a group of friends and, as ever, the food was of a very high standard - lovely and fresh and delicious. The service is excellent with attention paid to detail so that you can truly relax and enjoy the meal in a pleasant atmosphere. The restaurant itself is always spotlessly clean and inviting with lovely views over Bushy Park. I wouldn't hesitate to recommend La Fiamma to others and indeed have done so many times.

tonight was the second valentines day that I have come to this lovely restuarant with my husband. The service and food is always fantastic. I love the atmostphere as well. It is our favourite local restuarant.

Visited this restaurant with friends for lunch. A lovely place which overlooks Bushy Park and we were made to feel very welcome. The Italian home made pasta was excellent as was the Crepa Al Mascarpone dessert with chocolate sauce and Ice cream. I shall certainly visit again and recommend to friends.

I had a wonderful meal in this friendly and welcoming restaurant. The food was delicious, the ambience charming, and the view of Bushey Park is Reilly special. We were told the deer come to the windows in the summer, but be warned- you’re not allowed to share your lunch with them, I’ll be visiting again soon.

Very good food, eminently affordable, and such nice service. One of the best lasagnas I have ever had.

Lovely staff, absolutely terrible food!!

I went to La Fiamma for lunch with a group of friends last week. I will definitely be returning. The hostess was most welcoming and looked after us so well. The food was excellent - three had risotto, one had pasta and I had pizza. We shared a bottle of wine. Two of us had crepes which were beautifully presented and my friends said were delicious. The setting is wonderful - large French windows opening directly onto Bushy Park with railings, perhaps to stop the deer looking in closely in summer! I have been recommending La Fiamma to other friends since that visit and am already planning a return visit.

I am very surprised seeing 1 star reviews for La Fiamma! We have been going there for 2 decades now for family celebrations. We visited last week for my father in law 75th birthday dinner and it was great! The food was amazing and cooked like in Italy, which is what one wants from an Italian restaurant. We had seafood risotto and a seafood pizza. Both were great, as usual. House red wine was a very palatable wine from Umbria. It was nice to see the same staff working there over the years. And the location is fantastic - overlooking Bushy Park.

Take care that they do not allow you to enter unless you have a "proper dress code" whatever this means. We were allowed to visit the castle but we were not properly dressed for this restaurant apparently

Delicious and filling, a little pricey but the meal was worth it. Friendly service.

Super family-run restaurant with dishes freshly made to order, friendly service and lovely location with uninterrupted views across Bushy Park.

A lovely birthday meal with my wife and some friends, food (as always) was super tasty, the ladies enjoyed several cocktails and the wine rounded off a fabulous experience. Highly recommended as a great restaurant with atmosphere.

The food is so good! The service is lovely and warm! The view is great!

I had a truly awful experience while attempting to make a reservation at this restaurant, all thanks to the unhelpful and downright rude manager I encountered on the phone. My attempt to make a reservation at this restaurant was a nightmare, primarily due to the manager's horrible and unhelpful attitude on the phone. It's astonishing that a she is in the hospitality industry could be so discourteous and uninterested in assisting potential customers. Based on this experience, I would strongly advise against dealing with this establishment in any capacity. It's clear they have a long way to go in terms of providing decent customer service.

We love how this place is always so calm & chilled. The tables overlooking the park are glorious. A super wine list. Delicious food. Good service. What more do you want!

I've been here a few times now and overall, the food is good quality, the staff are pleasant and service speedy. Definitely worth a try. I've only ever been for dinners but imagine it is just as good for lunch!

Dropped in here last night for dinner on the way home. Although it was very quiet (as you might expect late on a Tuesday evening in November) it still had a good atmosphere. Food was excellent - not cheap, but you get what you pay for, and greate location. Also note that it serves proper Italian food - many of the staples that you would have to search hard for in certain other "Italian" restauants in the area. So if you want your fill of tricolore, stinco or tiramisu, this is the place for you.

I came for dinner last night and I want to say that it was excellent. The staff were very attentive and the food was excellent. Personally I fully recommend the veal and I know my partner loved her pasta. 5 stars, well done. I will be back for sure :)

I was so disappointed on my last visit here. I’ve been eating at this restaurant on and off for years. I think they must have changed hands as the food was mediocre and the service was ok. It used to serve food made with care and attention and this time I paid £13 for 3 prawns on a bed of soggy salad and watery garlic sauce. The service was ok but slightly underwhelming and it wasn’t even busy. Such a shame as this used to be one of the best Italians. I won’t be returning.

I visited this restaurant last night. The place itself is beautiful and they where welcoming. I had the mozzarella, tomato and avocado to start which was not worth 10.50. For main I had the special pasta and the chicken risotto. It was so salty that we could not eat it at all. No one asked if our meal was okay, only when clearing I mentioned that we couldn’t eat the food. No one said anything and they didn’t seem to care. It was £100 not worth spending at all and wouldn’t go back again.

I had crab pasta and it was so delicious! I’d love to go back soon but I’m moving… my wife had a pizza and it was also so delicious. anyway highly recommended!

Lunch visit on a Tuesday for four. One other table occupied by three people. No set menu. Starters were shared as garlic prawns were £14.95 and Calamari £12.95 or thereabouts. Prawns numbered 4 ie £5 a prawn. Calamari were thin rings, really thin, plonked on a plate. Starters vastly overpriced. Rossoto mains were good. First bottle of wine left on table with no cooler, second bottle we were given the cooler. Service was pleasant enough but whole experience underwhelming and for £199 disappointing. Been before in the evening when busy but bearing in mind there were only 7 diners at lunch would have hoped they put in more effort. Won't be returning but will go back to Mute Swan or Mezzet on Bridge road. Not terrible but the whole experience underwhelming. Best bit was the sleeping deer outside the restaurant.

The food has always been good though the plates are always way too hot which makes it hard to even move it after the waiter places it on the table. The service could improve as last time I was there we waited a while before anyone coming to the table and almost 20 minutes waiting for tap water. It’s overall a very good place with a nice view. Just wish they could improve the service.

The food here is brilliant. Fresh & made with love. Service friendly. But the icing on the cake is always when the deer come to the window to say hello.

We had read various reviewsa about this place, many of which were not complimentary. People commenting about dress code, attitude of staff, price, portion size etc. We therefore decided to give the place the benefit of the doubt and go with an open mind. We're so pleased we did. The staff were very friendly, the portions were generous and for the money we thought it was very good value. We had dressed up as it was a birthday so we were not challenged on any dress code. All in all, we had a lovely time and would recommend this restaurant.

Enjoyed a lovely meal at this restaurant. The staff sat us at a table overlooking the park, gorgeous view - we even saw deers ! Food was delicious, staff friendly and attentive.

Went to this restaurant yesterday for my brother’s birthday. I was a bit hesitant initially since there are a couple of negative reviews on Trip Advisor. Our meal was absolutely superb! All of them !! There were five of us. For starters I had Tricalore, my brother had the scallops, can’t remember the other starters but they all looked fab. My pasta (Pasta di Granchio) was perfectly cooked, I was married to an Italian who owned a restaurant so I am very, very fussy about my pasta. All our starters, and mains were perfectly cooked and presented. The restaurant is comfortable and stylish, overlooking Bushy Park. Our waitresss, was friendly and efficient. Thank you for making our day special. Very much appreciated and I am sure we will be back

Delicious pizza and penny Nice and friendly people. بيتزا ومكرونة لذيذة، والعاملات هناك جدا لطيفات.

We drove 90mins from our home just to have pasta here. Amazing food! Highly recommended.

Lovely atmosphere, lovely staff and gorgeous fresh food! Highly recommend

Evening ruined by the female manager. I confirm pervious review comments. Great shame as the food was excellent, well done to the chef!

Seemed nice at first, nice setting, service really poor non attentive, and when we questioned one of the quality of the meals, waitress became confrontational and not professional. We said we were just giving feedback, so paid in full never to return. Where as the English manners and etiquette gone. Shame

Amazing views over the park. Food was okay, but a bit expensive for what it was.

There is something odd about this place, which is a shame as it has so much potential. The food is pretty good… but as others have said, the need to say it’s “smart casual” is odd and unnecessary (given the ambience and place). The service is adhoc - some of our servers were lovely but others were poor (the fact we had several says it all). Next, the food is served FAR too hot - especially for children. They don’t accept AMEX, they refuse to provide WI-FI… not great in a mobile dead spot… and lastly, the acoustics kill the place. There are so many hard surfaces that it is like eating amongst a gaggle of geese… probably OK when less busy, but when full it is insufferable. They should carpet the ceiling or under the tables as restaurants claiming to be “fine dining / smart casual” do.

Friends and I had an amazing meal here. Italian food at it's best, lashings of red wine, superb setting overlooking Bushy Park and good service.

Had a fabulous meal early evening so quiet but that's just what we wanted. Amazing setting just on the side of Bushey Park.

An outstanding Italian in Hampton. Decently priced too. Would recommend the veal in masala sauce

Not impressed at all with this restaurant. We ordered calamari fritti and a garlic bread for starters only to receive about seven rings for twelve pounds, for mains we got two calzoni ai fungi (the only type available) and a quattro stagioni. Both calzoni had a hole in the middle where I presume they had attempted to pour some sauce on top with a failure as the calzoni were almost empty. Service was ok but not once were we asked how our food was, so we didn’t feel the need to express our thoughts on the food. 12.5% service charge added on top as if the food wasn’t overpriced already! Definitely would not recommend, there are plenty of other better options around.

Yet another lovely meal. We tend to come here for all our celebrations, yes we save up a bit for it but its more than worth it! We have always felt welcome and the service is always friendly but not pushy. Our 4 children love the food, veiw of the park and we enjoy the relaxed atmosphere. 4 children no matter how well behaved can be a little hard to manage at a resturant espeacailly as our 2 boys have ASD. But we have never felt awkward or judged here. I was shocked to see so many negative reviews espeacailly around dress code. We aren't 'posh" and don't dress overly smart, but this is a resturant not the kind of place that I'd even think of turning up to in my gym kit. Give it a try you really won't regret it!

I am a regular at La Fiamma and it is the best restaurant in town. This family run restaurant that looks over bushy park is an elegant and high quality restaurant. The food is the best and we are truly lucky to have it right by our doorstep. You must visit them if you are in the area.

Sheila was an amazing server( and pretty too :) ) .it was quiet she still made sure everything was the best it could be. the special Capriolo was a great dish. the Venison was sooooo tender and flavourful. if the dish wasn't so darn filling I'd stay there all day. great drinks, great food and astounding service.

Delicious food and lovely atmosphere

Came for Mother’s Day and had a beautiful meal with excellent service despite the restaurant being packed

Met family for Saturday lunch. Very nice food and allowed to talk way after finishing with no pressure to leave. Highly recommended.

Прекрасный ресторан! Хорошие цены, приятный персонал! И что самое важное - очень вкусно! Давно уже не попадалось настоящее вкусное вино, как здесь! Все супер! Однозначно рекомендую!!! 👍🏻👍🏻👍🏻

Amazing food the staff were so lovely defo recommend coming and ask for Sheila she was the best ever!!

A great authentic Italian restaurant! The food is delicous with very generous portion sizes along side beautiful views! The staff were very welcoming and friendly. The restaurant has a very warm and lovely atmosphere would definetly recommend!

Fantastic tasty food, would recommend to anyone passing by! Friendly staff, amazing Christmas display and such a great atmosphere!

Absolutely disgusted. I have never experienced such awful ill mannered customer service in my life. We had a carbonara for my child which was extremely creamy and tasted extremely sickly which he did not touch. We were tight for time so did not choose another...

One of our favorite restaurants in the area. Great views over the park if you book the right table. Great pasta and pizza dishes, amazing helpful friendly staff.

I've wanted to visit this restaurant for a long time, with its lovely views over Bushy Park. Sadly, it was rather disappointing. As soon as we were seated, we were told very directly that we were expected to stay no longer than 90 minutes. The...

We throughly enjoyed our visit to La Fiamma, the little ones enjoyed counting all the deers from the window. Great value for money, I would recommend!!!

If you’re looking for an authentic Italian restaurant, with fresh, delicious food, paired with incredible wine and fantastic service, this restaurant has it all! Beautiful, classy restaurant, with great windows backing onto Bushy Park. Cosy and romantic, the top restaurant in the area.

On a Saturday afternoon after a lovely walk around Hampton Court I was looking forward to going to this restaurant as I love Italy, I am an older woman and had a coat, blouse, trousers on. Was so upset when I was not allowed in...

My favourite Italian, great lunch, both really enjoyed and followed by walk across the parks 🍂

I would not advise going to this restaurant at all. This is the first time I've taken the time to give a bad review for a restaurant - but I thought this restaurant deserves to hear from its disgruntled and disappointed customers who feel ripped...

We came here after a long day at the Palace Halloween event, and it was simply perfect. Not a far walk from the palace. Very nice cosy ambience with attentive staff. Food really great, proper authentic Italian which is hard to find. Great value for...

Delicious Italian food, friendly service and beautiful views :) There is no Italian in Surrey like it

I live in Reading, and decided to go out with family to find a nice Italian restaurant but in the end found La Fiamma only to end up feeling sick and having to sit on the toilet. Each one of us had bad stomach pains,...

One of the most authentic illtalian restaurants! Never disappoints! Food was delicious and service was great! Can’t wait to come back for my mother’s birthday!

We found this place by chance; it was a friendly well-run establishment. The atmosphere is very laid back and not rushed, the service was second to none and on top of this it offers better food than any 5 Michelin star restaurants in London. wonderful...

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We had a lovely meal, the room has a nice ambiance, the staff were very personable and the food was great...this is a restaurant I will come back to.

Very nice Italian restaurant. Views of Bushy Park. Excellent choice of dishes, pizza, pasta, vegetarian, happy to accommodate eating disorders. Cosy atmosphere but can get noisy if busy.

Lovely food and staff, one of our favourite restaurants. We come here regularly and it never disappoints.

Amazing restaurant, the service was friendly and warm. Food was fresh and delicious. One of the best restaurants in London.

Unbelievably bad experience and rude manager. We booked to celebrate with our family on GCSE results day. What should have been a happy occasion was ruined as we told my son was not welcome as he was wearing Nike grey jogging bottoms which apparently counted...

Wonderful service with extensive menu and fantastic location.

Quite nice food but overpriced for what it is as very small portions apart from the pork. Good amount of pork with the pork dish but then given just one & a half small potato & a tiny amount of veg! When we questioned why such little sides for a £30 & £35 dish & could we get a little more (my friend had a fillet steak which came with the same small amount) we were told that’s just how they come & we could buy more for £5.50 each! I think for such pricy dishes with a slab of meat, a few potatoes & pieces of veg to go with it wouldn’t be asking too much! It’s standard everywhere else. Service ok but no check backs asking how the food was/if we needed anymore drinks etc so not the best for the amount of money they charge. We eat out most days & have no problem paying anything for food & service providing it is EXCELLENT not OK. It got 2 stars instead of one as the food was fairly tasty (but nothing amazing) & the view over Bushy Park was lovely but it almost got a 1..

Wonderful food and friendly service. View across Bushy Park and deer from the windows.

Awesome food awesome service. Highly recommended

Delicious lunch, great service, lovely spot.