The best restaurants serving Indian food in Horsham South East

Manager reaction to feedback appalling to say the least. Would not allow us to explain our feedback and review when asked. Poor execution of customer service recovery - non existent. It’s a shame as all other staff were very pleasant and courteous. If only the manager as he called himself upheld customer expectations and objectives. Active listening and communication lacking to enhance customer expectations - very disappointing indeed. The proprietor of this establishment seriously needs to consider orchestration by current management in position. Quite clearly not git for purpose and unable to interact with customers with a valid concern regarding their menu choice. A very dignified response from our reservation, fair and responsive reaction to what was a car crash reaction from the manager who seemed completely myopic in his conclusion to our complaint. Will sadly not be returning to this establishment. I thoroughly recommend the curry village and at worst you have another alternative within the village.

Just visited the restaurant and explained that I could not eat dairy. The management (apparently new) went out of their way to accommodate me. The food was delicious. The staff were very friendly and helpful. Highly recommended.

Disappointingly no onion salad, despite ordering and paying for it.

We went to this lovely restaurant last night. All of the staff were very friendly and couldn’t do enough for us. They even moved our table to infront of the roaring fire because I was cold. The food was exceptional, we will be back very soon.

Phoned to ask to speak to owner or manager but was refused to give a name ( said they didn’t know who name of either was) I then phoned back and told same, I was put on hold for 10 minutes then answered and hung up, I was polite and courteous at all times, I have used this take away service for years and after this service will not use again, this is a lesson in how to loose a historic customer. Good food but with severe competition they seriously need to improve on atrocious customer service. I won’t be returning , Shame on you !!!!

Being of Indian origin myself, one of the things I tend to do before embarking on a full meal at a new-to-me Indian food establishment, I get a portion of takeaway samosas first. For me, it's my own gauge of how good, or bad, the rest of their offerings could be. On this particular day, I ordered two portions, one for myself and one for my partner. That's a total of six samosas, with two tubs of 'mint based sauce'. Total price; £9.50 After picking them up, we walked home (20 mins) and opened the takeaway bag up to what can only be described as sheer disappointment. The samosas themselves were greasy and absolutely tiny (roughly business card sized) and made with the thinest filo pastry you could get. They looked anemic. As we chose vegetable samosas, they were filled with a mix of diced spicy potatoes and peas. The potatoes were half-cooked and not well cooked through with the spices at all. The 'mint sauce' they supplied to go with the samosas was the exact same colour, taste and consistency of melted vanilla icecream. For the price, I was expecting something even half decent. It was nowhere near. I actually kicked myself for going in there in the first place. It's very rundown and shabby both on the outside and inside, which in itself shows the owners aren't too bothered about presenting themselves as a decent eaterie. As we have a lack of Indian restaurants in this area, the only way I would go back in is if they cleaned their place up and got a decent chef in place. Until then, not a chance.