The best restaurants serving Indian food in Sudell Blackburn with Darwen North West
6 Restaurants on GastroRanking
1043 Opinions in 2 websites
Duckworth Street, England
Best Indian food in Darwen. The gentlemen who have always worked there are always so lovely, polite and professional. Last night they had a young member of staff front of house who I had never met before. He lacked knowledge, was confrontational and rude. I requested a mild saagwala which he corrected me and said "we don't do a saagwala" I said you do its on your menu. He tried to correct me and said "we do a saag not a saagwala". I said it's the same thing. Then he was really insistent that I had rice and chips which I insisted I didn't want. Then when I arrived the receipt didn't state "mild" so I questioned it. He said "all saags are mild" I said they aren't and your menu literally states "medium to hot". I wasn't sure if he was speaking to me like this because I was a woman. But it made me really uncomfortable and upset me. Especially when I have never had a bad experience over the last 8 years of going here... Because there are no prices online or on their takeaway menu (which is bizarre, it made me feel nervous, like i was being scammed - especially after how he was talking to me) I requested the normal menu to cross check which he got a little nervous over. It wasn't correct but it was close enough that i didnt say anything. But really prices need to be transparent online and on their takeaway menu especially since prices everywhere have increased. This situation sadly put me off but I do also know how great it has been in the past. He might just need some training from the original staff but i wont be interacting with him again.
117 Opinions in 3 websites