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Outdoor
The best restaurants serving Chinese food in South Wales
234 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

26 Opinions in 1 websites
On Friday night, I had the pleasure of visiting Porth Palace Chinese Takeaway, and while I’ve been to many takeaways in the Rhondda Cynon Taf area, the level of service I received from the young boy at the counter truly stood out. From the moment I stepped in, he greeted me with a warm and genuine smile, setting a welcoming tone for the entire visit. Despite the busy atmosphere, he remained calm, professional, and incredibly efficient, ensuring every customer was served promptly while maintaining a friendly and approachable attitude. What impressed me most was his attention to detail. He took my order with care, double-checking it to ensure everything was correct. Unlike many places where staff can seem rushed or uninterested, he took the time to engage in polite conversation, making the experience feel more personal. Even when faced with a queue of customers, he didn’t let the pressure affect his service. He managed to balance speed and quality, ensuring no one felt neglected. His work ethic and enthusiasm were refreshing, and it was clear that he genuinely cared about providing excellent customer service. It’s rare to come across young staff members who display such professionalism, politeness, and efficiency, especially in a fast-paced environment like a busy takeaway on a Friday night. I hope his efforts are recognized because he is a true asset to the business. If the service I received that night is anything to go by, Porth Palace is fortunate to have him on their team. A fantastic experience that deserves to be acknowledged!

22 Opinions in 1 websites
Take away, enjoyed a lovely takeaway with very fresh hot food delivered on time, really tasty food, prawns amazing as were the duck spring rolls obviously freshly made

20 Opinions in 1 websites
Food was not edible too much salt I phoned to complain I was told to ask for less salt when ordering again. I can assure you I will never order again from this place. Customer service laughable 😡😡

20 Opinions in 1 websites
Complete waste of time. After a 200 mile drive and less than 2 miles to go, why not get a Chinese, right? Superb if you don’t mind waking into a place with NO PRICES ON DISPLAY. I’d forgiven the 3 star hygiene rating but the final straw was “cash only”!! When asking the price of things the lady had to put it into the register to tell me…! After wasting my time making the detour, after all that fuss they don’t even take card payment, cash only! This business has been here since the 1980s. I expect better. This has been my first and final visit. How is this place still ins business.

19 Opinions in 1 websites
Went to takeaway again with some friends to have food. This is the last time I will try them. Food was not cooked fully and some food was cold. Staff are abrupt and rude

15 Opinions in 1 websites
went for a late night snack on my way home,never been there before,although i live local,i was starving,had chicken balls and sweet and sour sauce,the sauce was ok,but the so called chicken balls where awful,they were not balls they were like strips i couldnt find the chicken for the batter,the batter was so thick and greasy when you bit into them it was really bad,i landed up feeding them to my dogs,for the price they were bad,never go there again,i usually buy from out of town.

14 Opinions in 1 websites
New owners, and it shows. The food was amazing, quick delivery and service was excellent. Will continue to order from here.

10 Opinions in 1 websites
Amazing place to eat, really authentic cooking, great customer service the lady who took my order was lovely! Fast and was cooked to perfection. Me and all my friends adore the prawn crackers there because unlike other Chinese take-aways i have been to the prawn crackers are never yellow!

5 Opinions in 1 websites
The food is absolutely vile and disgusting full of salt and tastes really cheap like a pile of muck worst Chinese around used to be really nice a long time ago but really gone downhill and not cheap either just generally never tasted something soo horrible

3 Opinions in 1 websites
Was okay, lovely service but the food was bland. Used to visit all the time whilst a student at university but have found ghe foid is losing flavour.

3 Opinions in 1 websites
Amazing food I'm fussy when it comes to chinese but it was truly amazing only fault was delivery driver was scruffy looking