Great China in Cardiff

Came for the buffet meal, it was very quiet, Thursday evening, the food was piping hot, freshly cooked, will return again and for takeaway would recommend.

Lovely Chinese restaurant with friendly and accommodating staff. Came to about £20 for 2 mains and 2 sides. Would definitely recommend and will be returning!

Second visit and the food was again outstanding, perfect size portions and good value for money. It was very quiet again which was actually quite nice. The only let down would be the front of house service, both members are too concerned watching videos on the ipad at the bar and we had to ask 4 times for another round of drinks and to order more food. Each round the dirty plates and empty bottles were left on the table after the new food and drink arrived. A little more attention needed but will visit again.

Second visit and the food was again outstanding, perfect size portions and good value for money. It was very quiet again which was actually quite nice. The only let down would be the front of house service, both members are too concerned watching videos on the ipad at the bar and we had to ask 4 times for another round of drinks and to order more food. Each round the dirty plates and empty bottles were left on the table after the new food and drink arrived. A little more attention needed but will visit again.

Thevfood was absolutly stunning, and so reasonably priced. We were very happy with everything we ordered. There was a lovely quiet atmosphere and the service was quick.

Great food, great quantity at good price! Highly recommend!

Was a little hesitant to go due to a recent few bad reviews but it was fantastic. The food was great quality with large portions. We spent 2.5 hours there in a great atmosphere sampling lots of different meals on the buffet menu. Surprisingly the drinks were also a very reasonable price.

Tastiest Chinese takeaway in miles - highly recommend

Walked in not very welcoming, by the counter it was more like a home,the boy there looked as though he just didn't care ,somewhere I won't be going again

Just had take away delivery, excellent food only place I could get Honey glazed king prawns deliverd to my home.

Food freshly made is all really lovely. Fairly extensive menu too. Stumbled across it for a birthday meal and been back 3 or 4 times since. Staff generally attentive. Decor not the best and needs some modernising but the freshly cooked food outweighs the ambience factor.

Best food in Cardiff. Highly recommend

We had always used this place for our takeaways. They have been getting worse and worse for the last 6 months. Take AGES to deliver (they hadn't even finished our food at 3 hours....let alone sent it!. No apologies from them. Didn't tell us! We had to ring them). Really really awful these days!!!!!

Nah, it's not worth it. Dead food, seriously, this place is ratty. Do not go there whatsoever.

Great food nice family run. But needs a general tidy up but nice night out

Absolutely cracking every time I order!!! Love this place best Chinese around.

One of the best Chinese restaurants in Cardiff . All you can eat buffet from the menu for about 21 pound absolute bargain . Choice of about 80 meals Done here regularly with friends . Good tasty fresh food . Highly recommend

We ordered a dozen dishes on line, it was all ready for collection in 20 minutes and oh my goodness, it was all fantastic! Everything was cooked to perfection, and plenty of meat, not bulked out with vegetables. Would highly recommend and this will be our regular take away from now on!

Food still very good but price has gone up and the selection decreased, no duck on menu anymore. Service present but a bit inattentive especially as we were only dine in guests. Clean but looking tired and dated, in need of a coat of paint

This has to be the top Chinese I have ever tasted and everyone in our party of 5 agreed, We all had different things and the quality was first class for all of them, we will most definitely be back.

The place is like a cheap cafe and the people who work there are like something out of the twilight zone stay well clear of this place

Disgusting food. Rice is like puffing rice yuck

Stay well away from this place £21.80 for a buffet with a very limited food choice very rude staff and below average food awful in every aspect

Myself and my partner went to two different restaurants before ending up here. We was very wary of the reviews, but we gave it ago, it was actually lovely, really hot, fresh and well presented. We didn't like one dish, but we ordered the wrong thing, so that wasn't any fault of the restaurant. When you go in, it does look run down, but the food is amazing. We was very impressed. Unfortunately we are from Hampshire in England, and only do trips to towns once or twice, so probably won't ever return however, if it was in my local town, this would definitely be our go to Chinese!

This very basic restaurant has the potential to be fantastic but unfortunately the service is beyond bad and the restaurant itself needs updating … what this restaurant has going for it is the food .. fab!! We’ve been twice now but unfortunately won’t be returning.. the shocking bad service isn’t worth it ! Sorry please learn by your reviews ! We may give you another try in the future but for the time being will be giving you a wide berth

Food was excellent but unable to finish it all and was informed that there was a charge of three pounds fifty pence per empty container to take home what we did not manage to eat but had paid for I had no problem paying a charge but three pounds fifty per container is very much over priced as the food we could not eat would go in the bin so took the pleasure out of the meal Such a shame as I thought this country was trying to reduce food waste

Fabulous food & nice people ~ Only downsides are no other diners on the two occasions we've been recently, meaning no atmosphere, and diners have to pay cash ~ No cards, which is a pain in these modern times.

I returned to using Silver Palace after many years of getting my 'Chinese' deliveries from a local competitor. I ordered a delivery on Saturday 20th November and whilst it was meant to be a quick fix (including chips ... guilty!), it arrived with cold chips and without the additional sauce that I ordered (guilty again for not being too adventurous!). Whilst they delivered the above promptly as a replacement both were still cold and inedible. Our additional meals were tasteless - even my lodger who usually reserves comment, agreed that it was awful. Doubt we will get a refund to spend elsewhere. Don't waste money at all costs 😔

The food here is amazing staff so very nice well worth a visit we make it our regular monthly night out

No food arrived after waiting over an hour and a half and when I asked for my money back because they didn't know where my food was I was told I had to wait up to 10 Working days for refund....absolute joke !!

Very basic restaurant with a few tables so would need to book in advance. It is an all you can eat menu costing £18.50 per person. The food is excellent cooked fresh and piping hot. Plenty of choices of starters and main meals. The one downside is the service considering we were the only people in at the time 6pm we continually had to try and catch his attention every time we wanted to re-order food and to ask for the empty plates to be removed.We were a table of 8 persons and whenever he brought over new food never cleared the old plates away. We all felt he only wanted to do the minimum he had to and didn't seem interested in giving us the attention and service that would make us want to return.

Oh my gosh.....I was serving our meal from Great China tonight, and hit something hard in the curry. Guess what it was......a sink plug! A dirty one! You would think when I called them to inform them that they would be apologetic. Terrible. They simply offered to bring me a replacement for that one dish when they had a free delivery man later! Or give me a refund for that one dish of the meal. After I told them how unclean and ridiculous this was, they offered to give me a whole replacement meal when the delivery man was back later! When I told them that I would not want a replacement meal as it had ruined our evening and put me off their food ( I had already waited an hour and a half for delivery!), I had to put my foot down to even get a refund for the whole meal. Ridiculous! Then they said that they could only drop the refund off when THEY were available, and we have to give them all other dishes back. He said a tiny quick sorry after the whole long chat! I (who can't drive) therefore had to get a lift to return the meal to get my money back. When I got there, they were hardly apologising at all. Disgusting!!!!!!!!!!

Have not been here for about two years, used to always sit in and have the buffet , it WAS good value for money e.g. large menu choice for around £16 each. Service has always been poor but for the fact the food was really good I would still eat here. Since visiting last the price has gone to around £19 pp and the menu has now been reduced massively. Not worth it at all , may be nice for a take away but I would advise anyone not to bother sitting inside to eat until they lower the price , add items back to the menu and put a smile on their faces.

The worst Chinese takeaway I've ever had in my life the rice and chow main were tasteless when I phoned to complained the manager put the phone down on me, will never ever use this place again

Disgusting worst Chinese food l ever had meal to expensive food poor will not be ordering from this place ever again.

This is the best Chinese in Cardiff. It far from the poshest environment but the food quality and great value can not be beaten

We ordered a take away tonight and it arrived earlier than expected. It was great tasting and hot. The Just Eat driver was very polite and helpful. Very good experience and will use again.

Terrible service. Shop said delivery guy realised he gave our order to someone else. Would have to wait another hour to have it made again. Cancelled order. 20 mins later delivery guy arrives saying he’s got our order. Denied delivering it to wrong address even though shop said they spoke to him. Had delivery guy on intercom at this point with shop on phone. Delivery guy denying he spoke to shop and shop saying he had. I can’t see how we can ever trust them again. We couldn’t risk a potential situation where delivery guy went back to wrong address and collected food back. Far too risky based on Covid situation. Just terrible. Shop said he hasn’t got time to call delivery guy but yet had time to talk to me.

We have been customers of this takeaway for a while now. The number of times that they have been late for delivery is terrible. Also, several times now, they have said 1.5 hours until delivery, and then called at last minute saying that they will be another hour late!!!! If they do this to regular customers it is disgusting. Will will NEVER be using them again!

Disapointed tonight , we have ordered from you for many years and the food has been fab . Tonight we sent an order before your restaurant opened and it feels like the food we had delivered was last nights left overs ... dried up chicken in batter , very disapointed

Other than the chips being the typical takeaway chips in a paper bag, everything was perfect, and a quick delivery to boost

Although the food is nice, they say that they won't be able to deliver for 1.5 -2 hours....and then they don't even make that time!!!! Awful!!!! And once they didn't even remember our order! The delivery man is lovely though. Dreadful time service

Se dijo que la comida ordenada esta noche se entregaría en 50 minutos. Una hora y cincuenta minutos después todavía no ha llegado, cuando les llamamos para preguntar dónde estaba, nos dijeron que serían otros 40 minutos, no lo suficiente. Cuando expresamos nuestra decepción nos ofrecieron galletas de gambas gratis, ¡qué broma! Servicio absolutamente desagradable! ! !

The food we ordered was tasty and good value for money. The member of staff I spoke to was very polite. Delivery of the meals took about 30/40 minutes When I ordered meals they were only accepting cash payments

No somos monstruos. Apreciamos completamente que en este momento pueda haber retrasos. Sin embargo, ¡comunícalos! ! Hicimos un pedido a las 6 pm y nos dijeron que sería entregado a las 7 pm, está bien. A las 7:30, sin comida a la vista, pedimos una actualización y nos dijeron que nuestro nuevo horario de entrega era a las 9:00 pm. Ya lo habíamos empujado tanto con nuestros niveles de hambre como con el de nuestro hijo, así que tuvimos que cancelar el pedido, pero fue tan frustrante que no nos informaron de un retraso en absoluto, así que no tuvimos tiempo de hacer otro pedido en otro lugar y no tener nada más que pan en la casa. Una vez más, entendemos que puede haber retrasos, ¡pero informe a sus clientes si este es el caso! Falta total de servicio al cliente y, posteriormente, no volveremos a pedir desde aquí.

Stay away from here prices have gone up buffet menu has halfed in size and staff are just rank rotten

Not great pork was over cooked food expensive coke was flat restaurant was cold and I was the only one in there first and last time going to the restaurant

La comida aquí es excelente, pero el servicio es impredecible. (No todo llega al mismo tiempo). Han cambiado su menú y aumentado sus precios, no realmente para mejor. Agregar a la carta en este entorno parece desaconsejado: los hijos de los propietarios se sientan haciendo su tarea y jugando en sus iPads (con sonido), lo que creo que reduce este restaurante de restaurante a café (con comida para llevar), a veces solo se acepta efectivo, y puede ser bastante frío a veces.

They have changed the menu. Prices has increased and reduced menu options. Food is good but getting expensive.

He estado comiendo en la Gran China durante varios años. Era todo lo que uno podía comer (no buffet), la comida siempre caliente, excelente sabor y abundante. Sin embargo, este sábado pasado 25 de enero de 2020, fui allí y descubrí que habían cambiado su menú para preparar comidas. Cuando digo conjunto, quiero decir conjunto. NO HAY ELECCIÓN, bueno, sí, tómalo o déjalo. Lo que nos dieron fue nuevamente caliente, un gran sabor y abundante. Se puede pedir cualquier cosa para una comida para llevar, PERO NO PARA COMER. Por mucho que me guste este restaurante, no volveré a comer allí, bueno, no hasta que vuelvan a todo lo que uno puede comer.

What happened? New owners? On Saturday night I booked a table for 7. They no longer do the all you can eat buffet and the service was terrible. It all went wrong from the drinks onwards. On a table of 7, missing Chinese tea for one person and missing the ice (specifically asked for) for another. Starters were ordered and rather randomly a small plate of pancake rolls, seaweed and ribs turned up. Then 15 minutes later some more turned up with chicken satay and sesame toast. Then surprisingly another plate of food arrived including chilli squid (which was soo rubbery you couldn't chew it) - previously it had been delicious. By this time they hadn't come back to take the main order (every main course averaged out between £7 - £9), which seemed a lot. So my party got up and walked out, deciding to go to Got Beef just down the road - which was amazing. I went to the counter asking for the bill and sat down at the table. Another five minutes went by and a waitress came up to me at the empty table asking for the order for the main courses. Service terrible, food awful and expensive. Will never go back.

Have ordered previously ordered fron Great China and food has been lovely, tonight though it's been over two hours since ordering and no sign of the food. Have telephoned twice and been told it's on its way but still no sign. Do they not want my custom?

Ordered takeaway ssevral times form this place and food is consitently of a good quality and always reasonably priced - crispy duck with pancakes is fab!

Originalmente, no era mi intención comer en la Gran China, estábamos en Cardiff Bay y el restaurante que había elegido estaba cerrado, así que volví a un restaurante que había comido muchas veces.No nos decepcionó. Aunque es todo lo que uno puede comer, no es un restaurante buffet. Uno elige los elementos del menú y lo cocinan para usted.Es muy caliente y fresca (a diferencia de los restaurantes buffet) y muy sabrosa.Solo hay un inconveniente en la Gran China, solo en efectivo. No toman plástico.

Food was decent enough. Menu looks real good on my wall. Standout was the lemon chicken, verified be M*guel. Prawns were questionable in shape. Thank you and goodnight. No hairs! Soup was ‘gold’.

Bardzo dobre jedzenie kuchni chińskiej

Saturday evening visit. Food was ok.One member of staff to serve and had a very hard time understanding English. Ran out of lager, asked if we could bring our own and were refused. Staggered service resulting in cold food. My son had half a bowl of chips n rice and was also charged full price buffet! To top it off, they even charged £1.80 for a jug of water!

Sat here enjoying my food immensely. Fast, fresh and flavoursome

Having eaten at this restaurant many times in the past, my wife and I decided to pop in for a meal on the way home from work. This proved to be a very big mistake and one we won't be making again. As we arrived early, there was no customers sat at the tables just two children sat at the back table. It was rather odd that there were no staff around, despite the restaurant being open, in fact my wife had to ask one of the children if the restaurant was indeed open because no one came to seat us. It then took ages for someone to come and take our order and as soon as the first dish arrived we quickly realized that the quality of the food has dropped dramatically. Very poor quality, dry ribs with hardly any sauce, duck dishes where the duck was dry and tasteless. Even the sweet and sour was flavourless, nothing seemed to be fresh, it seems to us that the dishes were microwaved ! Both my wife and I recall having some of the best food here but not anymore. What was worse than the food, was the abysmal service, there was literally no one but us in the restaurant and yet our second batch of dishes took over 35 minutes to arrive. We asked to order the next batch as soon as they arrived, so we could avoid another long wait but the staff member taking orders refused and instead went to see to a new table of customers that had just arrived and only returned to us after 20 minutes. At this point both my wife and I had eaten enough poor quality food and received enough bad service to never set foot in Great China restaurant again. Do your selves a favour and never go out for a meal at the Great China restaurant, actually it has the wrong name, it should be called the Piss Poor China Creche.

La comida que pedimos era sabrosa y buena relación calidad-precio. El miembro del personal que traté fue educado.Los espacios de estacionamiento eran pocos y distantes entre sí.En mi visita, solo aceptaban pagos en efectivo, así que tuve que usar el cajero automático en la cooperativa de la calle.

Always good food and friendly, helpful staff.

First class super food and service. Selection GREAT for 18£ per head recommend this restaurant to anyone who loves Chinese. Must be best since the Swallow with Hoki at its head closed down.

The staff and owners are pig ignorant never ever come across people this rude in my life not even so much of s thank you when paying £64 for my meal

If you go to eat in the reasturant you won't be disappointed, the food is lovely, generous portions always hot and you can have as many dishes as you want for a cheap set price! Just never order a delivery.. over 2 hours I waited for my food to be delivered. Not acceptable.

Had a very nice meal here with family. It is not a buffet, you order from a menu but you can order as many times as you wish for a set price, so long as you do not waste food for which you could have to pay a penalty of £5. This is something that all buffet type restaurants should do in order to cu out waste, I do not understand why people keep on getting food and then leaving it on the plates which obviously means that they were full already. the food was freshly cooked each time and came to the table piping hot, all dishes were full of flavour and portions were good. Service was friendly and efficient. Decor is not fine dining standard although very clean but if you want good Chinese food at a reasonable price this place ticks the boxes. Recommended.

My food still hasn't turned up. It was ment to be here by 7.45 which I thought was a very long time and now I have been told another half an hour. That's 2 hours from ordering! Terrible time and communication as you didn't even bother to update time on just eat. Very disappointed

phoned at 6-30 they said meal will be about hour and half phoned again 8-15 they said meal will be another hour.2 and three quarter hrs for a chinese takeaway.they are having a laugh.cancelled meal.

Ordered around 6.30, delivery at 8. Phoned 8.15 and was told another hour to an hour and a half. All she was saying it's busy and sorry. I think they missed our order. Two very hungry children and myself, very disappointed and very bad service. Will not be ordering again from them.

Amazing food, the only buffet I've been to which is made to order. You're allowed 2 dishes a time but as many dishes as you like. Good choice of fresh dishes, all the likely suspects at a chinese restaurant. The inside decor could do with a renovation, been the same over last 10 years I've been coming here. Small cosy place though, the food makes it 5 star. Highly recommend even for takeaway

Siempre excelente comida cuando comemos, y el precio es realmente competitivo

For some reason they don't do a vegetarian/vegan meal for one so was nt impressed!

Was quoted 30 mins for delivery Waited 2 1/2 hours Appalling service Would never use again Lady on phone didn’t have a clue

Really lovely staff, food was inexpensive and very tasty. Portions were generous. Food came out very quickly.

Tasty Chinese buffet just around the corner from my house, very reasonable price as well, and usually pretty busy so a good sign

Amigos y yo queríamos una cena a un precio razonable en el área de Cathays y nos recomendaron Great China. A su llegada el restaurante solo tenía una mesa ocupada. Esto normalmente me asusta por temor a que las existencias de alimentos puedan ser viejas y andar por ahí debido a la mala popularidad.

Never ever order from here. Twice (we gave them another chance!!) our order was over an hour late and when we phoned them they told us a load of lies and had no idea what was going on. Appalling service, OK food. Not worth the wait or lies. Lot better Chinese in cardiff, tried to support our new local... Very bad decision.

Always loved the Great China until tonight. Waited 2hours (and counting) for food that seemingly never comes. Piss poor. Ta ta.

Food is very good but need staff who understand English a bit bettet

Mi novio y yo visitamos aquí el sábado pasado. Al llegar nos sentamos y nos dijeron que podíamos pedir dos artículos a la vez pero que era comida ilimitada. Pedimos dos cada uno. Mis dos elementos llegaron 20 minutos antes que los dos, así que afortunadamente pudimos compartir los míos pero necesitamos una mejor administración del tiempo. Luego, cuando solo quería un vaso de agua del grifo para tomar una tableta, me dijeron que era algo así como 3. 50 por una taza de agua que creo que era desagradable. Ya tenía Diet Coke, así que no era como si estuviera rebajando pidiendo agua cuando ya estaba comprando una bebida. Luego, al leer el menú, indica que a menos que coma casi toda su comida, recibirá una multa 5. Es un restaurante todo lo que puedes comer. Ya estoy pagando por la comida ilimitada, entonces, ¿por qué estoy siendo multado si no me lo como? Absolutamente asqueroso. Y para rematar la experiencia, cuando fuimos al mostrador al final para pagarle a las mujeres que trabajan, simplemente pongan precio frente a nosotros. Pagamos y dijimos gracias, a lo que en toda la transacción de nosotros pagando y diciendo gracias ni siquiera nos reconoció o agradecemos por venir. ¡Grosero! ! Nunca regresando

The quality of the food has gone down

Después de haber tenido una cena aquí hace algunos años decidimos probar un cambio de nuestros chinos locales y no nos decepcionó en absoluto, buenas porciones grandes (la comida preparada para uno es comida bastante fácil para 2)

Great food great service. Heartily recommend.

Cuatro de nosotros comimos aquí el martes por la noche.

We had a takeaway for a family birthday celebration and the food was excellent. The portions were very generous, the meal for one was enough for two. The prices were reasonable and we would not hesitate to use them again.

Hit the spot. Pleasant staff, quick service, tasty food to boot. Can't knock it...portion size as would be expected in regular tubs, but big in my view...so enough for a cheeky Saturday lunch too!

AlWays great fresh food friendly relaxed atmosphere fab place

Food was okay, however service was pretty bad. We ran over closing time and were told when we left to come earlier next time. However there were tines between courses that we were waiting up to 20 mins to order our next course, despite trying to order it all at the beginning. This would've saved enough time for us to leave on time. Finally the urinal in the men's toilets seemed awkwardly to high. Probably wouldn't go back

Food was lovely and fresh. Staff couldn't do enough for us. Had a lovely family meal at Great China! Highly recommended

Ordenó dos veces desde aquí con la esperanza de que el primero fuera una anomalía.

Con un poco de temor (habiendo leído algunas de las críticas), pensé en probar este restaurante y estoy contento de haberlo hecho.

Eat as much as you like made to order staff are great

Cheap but great tasting good portions

20 de nosotros fuimos aquí para una celebración de 50 cumpleaños y esta fue la mejor comida china que he probado en mi vida. Es todo lo que puede comer, pero con el servicio de camarero, ya que los tamaños de las porciones son amplios, le piden que pida dos platos a la vez para que haya un desperdicio mínimo. Puedes pedir más platos sobre la marcha y hay mucho para elegir.

Food is always lovely, staff could smile more though and sometimes food is slow coming x

Was my favourite Chinese restaurant in Cardiff for years. Price has gone up and menu has gotten smaller recently which is a little disappointing but still great

Foods ok. Buffet is good. It's hit and miss !

Excellent food and the buffet order menu is unreal

Just waited 2hr and 20mins for my food was expecting a bit of a wait but not that long. Food was good but some were cold when delivered to me (i only live a few minutes away) Disappointed and won't be ordering again.

Taste food , good price for buffet ,we are enjoy Chinese buffet xxxx

Food is good but overpriced drinks