The best restaurants serving British food in Conwy North Wales

Had to wait over an hour for our food! Ordered a small breakfast and sausage, egg & chips. After about 20, we were told that there were no sausages! When the meals finally arrived, the bread a d butter was missing as well. Will never come back here again.

AVOID at all costs! I recently stayed in the Superior King Room over Christmas. I booked this room due to the advertised kitchen with an oven (the only room with this facility) and its premium status, but the reality was extremely disappointing. The room was in terrible condition, with cobwebs, spiders, flies, visible hairs, and stains throughout. The toilet malfunctioned frequently, flooding and making loud noises, and at times, it wouldn't flush at all. The room was freezing, with no working heating. I left extra early because of these issues, which fall far below what should be expected from a “Superior King Room.” I am requesting a partial refund as these problems severely impacted my stay. There was no one around to call for help, and I had to leave my key in the door upon departing. Upon contacting the owner a few days later to express my concerns, they were adamant that the room was in good condition and offered me a free night's stay in the future. However, after this experience, there is no way I would ever stay there again. I have never seen filth and dirt like it— I had to clean the kitchen and fridge before use, and never have I seen anything like it. I would not recommend this place to anyone based on my experience.

Pop in for breakfast occasionally and service and food always very good. Very reasonable prices too.

Hotel is in urgent need of some TLC

Have stayed here several times now and the new owner J.W.Lees who bought the business from the Whitbread group for seem to be improving the hotel which is also undergoing a massive refurbishment. All of the present staff that we met are excellent in doing their jobs and super friendly which surely must help the business to improve in the future,after all, it's good people that are hard to replace and should be looked after.