Delivery
Pickup
Outdoor
The best restaurants serving British food in Severn Valley Shropshire West Midlands
7 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

2896 Opinions in 2 websites
As a regular who goes to this establishment at least once a week. I’m incredibly disappointed with the meal this evening (fish pie was awful, dry, basically just mashed potato very limited fish content and no sauce). What made it worse was the attitude of the duty manager. When I brought it to his attention, the basic response was, sorry I will get the chef to check the batch. Not really sorry this was your dinner, is there anything else on the menus I can get you. The conversation then went into refund, to which he offered some vouchers. I requested a refund, meals had been returned (images as below) When he returned the comment was simply “tap your card!” . I was made to feel it was my issue and I was the problem, rather than embracing there was an obvious problem. I was left with a really bad feeling, totally undervalued and disappointed. Customer service not great.

3891 Opinions in 2 websites
(2024) Super friendly staff who gave prompt and friendly service (at the bar too). The food is superb and sweets fantastic. Views are wonderful. I've been back 2025 (we go every year) the food was terrible, service very Very lacking and miserable waitress clunking around ... just no service at all. Asked for boiled potatoes and got 4 sprout sized offerings... BAD ! Battered cod was tasteless... BAD! Bar staff were top

660 Opinions in 2 websites
I could not find fault with anything, from the initial booking to when it was time to go home. With an age range of 3 months to 97 I was concerned but no need. Everything was perfect Aimee was such a good event co--ordinator, so approachable nothing was too much trouble. The conservatory looked lovely and the views and patio areas were delightful on such a spring day. The food was excellent very tasty and good sized portions so glad I decided to use the pre order option, so much choice. The staff were so pleasant; helpful and attentive and a credit to the Wroxeter. I am so happy I chose here to celebrate my 70th Birthday with my family.

34 Opinions in 1 websites
My birthday tea with one smoked salmon sandwich two ham and two cream cheese and the bread was stale and the fillings pathetic. Cakes were two small pots of cold carrot soup how is that afternoon tea. The mince cakes were bought cases with cold mince spooned in. Two tiny brownies and two large scones that were crispy with insipid jam and cream. The teapot was stained and the man who came to tell us what we were having kept poking his finger at the food to illustrate it and came close to putting his finger in the food. Quite an expensive experience.