Mytton & Mermaid in Shropshire

We went for a meal on Sunday evening, not an overly busy evening, waitress service was fairly good, but the time from ordering food to delivery was very slow and unapologetic. Slow to receive a second glass of wine, thought I might finish eating before it arrived. Fish and chips was fantastic except for cold vegetables. My Partners burger and chips was perfectly fine, but very beige, no salad or veg, amount on plate for price was not good at all, veg would have added colour and value. This restaurant needs to be careful that it is not just surviving on initial reputation. We all value our money now and won't be taken for granted!

Guinness 0 to pricey £6 20 a bottle. Otherwise everything was spot on thank you 😊

Top notch food and drinks and the pub itself is top shelf, will definitely be returning.

We had a lovely dinner here last Thursday. It had been a stressful week, and my husband treated me. The staff are what makes this pub. They always make time to speak to you.

Spent a wonderful evening enjoying fabulous food and all in a top class restaurant with a lovely atmosphere topped off with superb and friendly service. Thank you to all of you at the Mytton ❌

Fab place to eat. Lovely atmosphere. Food is great

Six of us went for lunch the place was very busy and less staff service was very slow Food was good we ordered our second round of drinks including two coffees the drinks arrived but no coffees tried to attract the waiter with no luck asked for the bill the two coffees were on the bill We pointed this out the waiter no reaction not even a sorry Over priced food poor customer service Have been several times we shall not be using this chain anymore

Fabulous place. Excellent food and service

Lovely meal beautifully cooked and presented thank you

Friendly professional staff and delicious breakfast in tranquil surroundings

Went for Sunday lunch with family. My husband and son ordered the duck salad which was £17 for undressed salad, mostly white cabbage and a tiny amount of duck. Roast pork was small and cold. I ordered pate on toast to have as a main, no butter for the freezing cold toast. Asked for butter and was told ‘we don’t serve it with butter’. On the whole, a really unpleasant and expensive experience. If you’re going to continue selling at that price point and are cashing in on location then the quality, warmth of good and service need rapidly improving. Will not recommend and would not return. Has put me off going to any in the same chain.

Always a pleasant experience, breakfast was delicious.

Just come back from a two night stay here. I really can't fault it at all. The staff , were friendly , the room was very comfortable, the food was excellent, and the cask beers were very well kept. Thank you for a great break.

Worth the travel down country roads, beautiful site inside and out. Never eaten here, but the drinks never disappoint and service is top notch!

Enjoy a very filling meal there today. Beautiful decor and surrounding area. Definitely worth a visit, I shall be back most Definitely.

Lovely huge pub with good food and friendly staff.

Ate in the Restaurant. First time here and couldn't fault a thing....everything was just perfect. Would definitely recommend and will definitely be returning. Booking is advisable as very busy.

Went for an evening meal, which was excellent. Unfortunately, even though we happened on a quiet time,(between lunch diners leaving and the evening esters arriving), we were placed on a table near the kitchen. Not a problem initially but half way through the meal I noticed that as staff came through the kitchen door carrying food, they bought a cold draught with them each time. Food range on menu was not as good as it has been, but still a fair choice. What we had was excellent, but prices have gone up a little. Not by much, but enough to notice.

Been here many times and The Fox, Armoury, Cornhill etc but Christmas Eve dinner (2 weeks ago) was a massive mistake at M & M. £140, me GF but when I sent my cold dinner back they gave me a very hot GLUTEN dinner back. Not been so ill for several years. Wife reported but not had the decency to reply. If you have an allergy or intolerance avoid Bunning. Pubs as poor controls and communication.

Been several times and always found everything good visited today with my brother and had a steak sandwich as a main , both steaks ( sliced ) were pretty close to ' blue ' ! I enquired when paying and was told they always serve that way. Would have preferred to be asked !

Popped in for breakfast after a training day at Tanners, staff were lovely and the breakfast was 10/10. Stunning venue

We enjoyed a superb Sunday lunch today. Absolutely delicious beef and superb and friendly service. Our young waiter on table C12 was outstanding. Thank you very much indeed. Dan

Superb service. First time ate at this restaurant. Was greeted straight away with a friendly smile. I am gluten intolerant and nothing was too much trouble and good came out within 15mins. Very very good.

Went in last night for myself and my boyfriend’s anniversary. Had the absolute best experience!! The food was beautiful, the service was amazing and the atmosphere was absolutely breathtaking. Couldn’t recommend this place enough.

Great lunch but parking a bit awkward

Lovely pub. Great service. A bit on the pricey side.

We were staying overnight and had expected that we’d be able to easily get a table. “I might be able to fit you in at 7”. We watched other people being served while we patiently waited for our table while enjoying a drink. Eventually we’re seated, eventually our order was taken. 45 minutes later it arrived, which was very tasty. I felt like giving up when it came to ordering a dessert. Other establishments I’ve visited only accept the people that they can cope with. EG only seat people when they have enough staff to cope. I’ve been to several Brunning and Price over the years and this is the first time I’ve been disappointed. PS. The waiting on staff were run off their feet but still managed to be friendly.

It was one of the best places I've stayed at. Rooms, food, service, and cleanliness top marks from me. Price was much lower than expected for this unbelievable overall experience. Highly recommend a stay or visit. 10 out of 10.👍

Very enjoyable weekend, excellent food and service

Visited the Mytton & Mermaid on Sun 13th Oct. On-line booking was very straight forward, given a table with 2 hour 15 minute reservation period. On arrival we were given a very friendly greeting and shown to our table. The decor is to a very high standard and the seating was very comfortable. We had a three course meal and each course was generous and beautifully prepared. This was our first visit, we were very impressed and will visit the venue again in the near future. The parking was in short supply (mid afternoon on a Sunday).

Stopped in fir Sunday lunch with the family after a visit ti Attingham Park, lovely food, great service, 👍

Typical structure with excellent pub attached. The room is equipped with everything, from the coffee machine for classic espresso, to bathrobes and slippers. A very rich and high quality bathroom set (well-known brand) is also supplied. The bed is comfortable, there is a smart TV, the shower is large and the parking is convenient. Definitely a great accommodation

Lovely venue, great staff, overpriced food.

This was the second time I had visited the Mytton and Mermaid having previously been for my farther birthday, and found it all very acceptable, so when we were looking for places to go for lunch for another birthday treat we chose here. We arrived, went in and were shown to our table for four, we sat down and given a few minutes to choose our drinks and food. Drinks order was taken and then we waited and waited and waited some more, it was only when the, what I think was the floor managed caught my annoyed eye that he scurried off and the drink suddenly appears, I can only assume they were left sat on the bar waiting. We ordered our food which seemed to arrive in a normal length of time and was very nice. We finished that, the plates were taken away and desert menus brought over which we looked at and then waited and waited again, to the point we gave up and I went to pay the bill. I saw the same person that finally brought our drinks, who sorted and showed me the bill, “cash or card” I was asked to I replied “card”. He looked to push a load of buttons on the card machine and then held it for me to tap the card, but in such a way to cover the screen which at the time I didn’t question which was poor on my part, nor did I look at the card receipt until days later when I looked at my bank statement, at which point I went back to check, I found that over £10 of gratuity had been added without comment and certainly wouldn’t have paid with the poor service we’d had that day. I hope that this wasn’t why he was covering the screen of the card machine to hide that this charge had been put on, but it does make me think whether I’d go again, which is a shame as the venue is lovely and the food is nice. Always check the receipt is the moral to this one I think.

The best overnight stay and dinner we've had in a very, very long time. We were simply in awe of the Mytton & Mermaid - such a great pub, a truly great restaurant, and a fabulous room in a wonderful setting. We are planning our return!

Always excellent. Does get busy but it will because it's good. Sitting by the river on a summer's evening can't be beaten

I have never been spoken to so disrespectfully by a parking attendant. I have a disabled wife so we parked on the car park in a space that inconvenienced no one yet the parking attendant demanded we move as he deemed it unsafe even after I pointed out that 4 other cars were not in parking bays , but he deemed them safe, absolutely disgusted and he certainly didn’t need to hunt down my wife and say disabled or not he can’t park there. She didn’t choose to be disabled

Food is pricy for the portion size. However the venue is nice

Really lovely food. Great service and a good little event going on. Parking is a bit tight

A lovely lunch in lovely surroundings. Great service.

Had a lovely meal sat in the garden area yesterday. It's right by the river but quite a bit of road noise. Lovely food and very quick food service. Dog friendly in the bar and the garden.

Bit out if the way, but lovely place. Staff are fab, but sometimes not enough of them. Cecily, Bex, Emily, Jack and Ted all wonderful.

Fabulous location. Delicious food. Great service. The bedrooms look awesome. Highly recommend. Outdoor garden and courtyard. Large bar area where dogs are welcome.

We had a wonderful time for my brother in laws birthday. We had the private room for the family. Food and service was outstanding and the surroundings were beautiful. Will be visiting again soon and recommending to others.

We had breakfast here for a large group the day after our wedding and it was fantastic! Staff were lovely and provided us with a private function room. Location on the River Severn at Atcham is superb and the breakfast was very nice. Will definitely return at some point to try the 'main' menu.

Wonderful, tasty, hot, flavoursome food. Some of the best I have eaten anywhere. Attentive but not intrusive service, ambient and comfy.

Excellent food Excellent services

Great service today over lunch. Dawn looked after our group of 11 very well. Lovely good as well. We will be back. Thanks.

Afternoon tea today was perfect. We had noted a couple of dietary requirements when booking online which had been noted and adhered to. The service was excellent and the food delicious. Perfect sized scones and delicate cakes. Absolutely yummy

Upmarket pub restaurant and hotel overlooking the Severn. Large beer garden Great Summer location.

Great food, excellent service and very good value for money

Before calling in at Attingham, we decided to have Sunday lunch here. The dining room areas are beautiful and very elegant with a beautiful library and orangery. The food was equally as nice. I opted for a cheese, onion and potato pie which came with numerous fresh vegetables and gravy. The others in the group had a crispy beef salad which they thoroughly enjoyed. For pudding I had the bread and butter pudding with a twist of fruit and I must admit I prefer traditional b and b pudding. My daughter had a brownie and my husband had the cheesecake. Both said they were the best they had ever had. Overall a beautiful meal in a lovely setting. We will definitely be back.

The staff were very helpful and friendly. The food was excellent and the ambience of the hotel was great.

Beautiful location, great ambience, and the team were helpful, professional and friendly. We had starters and mains, the starter was so good we asked for another portion! The mains were delicious and good portion sizes, we were too full to have dessert, but the menu had a great selection. There was a great choice of drinks aswell. Lovely large well maintained garden and dog friendly section indoors. Will definitely return when in the area.

Lovely pub with really friendly staff

Next to the River Severn, picturesque and classy interiors, the bar area is inviting along with the staff. The food on offer is exquisite and not overly priced. The main restaurant seating area is cosy and yet spacious feeling. Well worth a visit.

All the staff were so helpful and couldn't do enough even from being greeted by the car park attendant. Location of the pub right on the river Severn. Lots of outside seating. Inside is laid out and decorated to a really high standard. Excellent menu with lots to choose from. The food was fabulous. Would highly recommend. Thank you to all the staff for your excellent service

I recently celebrated my 9th wedding anniversary at The Mytton & Mermaid, and it was an exceptional experience from start to finish. From the moment we arrived, we were greeted by a gentleman and his charming dog, who kindly assisted us with parking close to the entrance, considering my husband's disability. This thoughtful gesture set the tone for the evening. As first-time visitors, we were warmly escorted to the restaurant, where we were promptly seated at a table in a picturesque setting. Our waiter was incredibly attentive and went above and beyond to ensure we had a memorable dining experience. The highlight of the evening was undoubtedly the delicious steak and steak burger, which were cooked to perfection. And let's not forget the heavenly chocolate brownie dessert—it was simply divine. What truly made our anniversary unforgettable was the impeccable service tailored to accommodate my husband's needs as a wheelchair user with cognitive challenges. Every detail was carefully considered, making us feel truly valued and welcomed. I wholeheartedly recommend The Mytton & Mermaid to anyone seeking a top-notch dining experience. We are already looking forward to returning.

Gorgeous food and a lovely place to be

We went here for a late Easter lunch and though it was very busy we got our table exactly as per our booked time at 4pm. I had seen the menu beforehand and was very excited to see a variety of #Gluten Free options. I had decided to go for the braised shoulder of lamb. Me and my friend were apprehensive about how Tender the lamb would be but decided to go for it, as she and her hubby had eaten a few good meals there. Even though the menu said the dish was GF, the server got me an allergy menu to make sure. When the lamb was served, it was beautifully cooked and falling off the bone. It had a lot of tender fat which I loved. We thought we would need a side of Vegies but didn't eat them as the plate had enough vegies! We asked for a Mint sauce which was given to us in the bottle and so we could see the ingredients and was happy to see Tackleman's was a Gluten Free mint sauce which went really well with the lamb and ideally should have just been served with the lamb by default. The service was excellent as was the extensive drinks menu. They had an entire booklet with various types of Gin! Definitely highly recommend Myton and Mermaid and the best part is it is Dog friendly so bring your pooch along to the bar🐕

Pretty venue with delicious food and great service. Not cheap, but worth it.

We had the private dining room for a Sophisticated Hen Do! Service was great and food was excellent!! Will definitely come again and recommend to friends and family!

So disappointed with our evening meal last night. Having had a couple of good business breakfasts here our evening experience was vastly underwhelming. I was served possibly the worst rib eye steak I’ve ever had. On complaining to the waitress we were not charged for my main meal. I had the crab starter which was served on a barely toasted full sized crumpet, this certainly did nothing to enhance the crab. Sweet was a run of the mill chocolate brownie. It was such a shame as every effort has been made to return the Mytton to an environment you’d like to dine in, and I would recommend the breakfast menu especially if you have clients to meet with early morning. Sadly I doubt we’d return for another evening dining experience, and would agree with another of the google reviews that perhaps too many choices on the menu may have led to a quality sacrifice, sometimes less is more.

Fantastic venue, brilliant aesthetics, great food and drink, however let down by the service which is inattentive and unorganised... maybe just inexperienced staff, so hopefully something that improves. -- Update: Service has improved, great venue.

We loved this pub with rooms. We booked the junior suite which was a generous size with good seating area and lovely en suite. Luxurious touch of having L'Occitane toiletries. It was really quiet, we wouldn't have known an event was on, which was great. There was a good buzz with plenty of people in the restaurant in the evening and at breakfast. The food was delicious and the service friendly and professional. We would heartily recommend.

This is our first time attending since the refurb. It was our 9th Wedding anniversary so wanted a nice meal in a lovely setting. The setting and ambience were lovely, it felt a nice place to come for a meal and a special occasion. My wife had the lamb and it was stunning, she loved it and I was envious. I had the ribeye steak, it was nice 7/10, for 29.99 I expected more, it was cooked well (medium rare) and it was tender, but it lacked flavour. The service is where you fell down, it was worse than what I have received at a harvester or wetherspoons. My wife had to ask for someone to come and take our order, then the food and drink came in reasonable time. We were then asked if we wanted the dessert menu, which we did, they were received promptly. Then the wait happened, in total we waited c25 mins with out ordering or with out a drink. In the end my wife again had to get someone to come to our table for which we requested the bill. 10 mins later we had to ask someone to pay. We then left and drove into Shrewsbury town centre, we parked up, walked to the armoury and ordered our dessert and coffee in under 25 mins. It took less time to do all that than the time we had waited at your establishment to order desserts. Overall your dining service is a mess, staff do not seem how to multi task or you need more staff and a better strategy. For the price point you set, improvement is needed to justify it.

Delicious Sunday roast. Great service, interior, nice place in general. With an area for a walk after lunch. Highly recommend

Excellent meal and excellent service

Excellent food, excellent service, excellent atmosphere! 100% recommend a visit to anyone and will definitely be returning in the future.

The management was extremely rude!

Only one person available on check in. Although obvious that we were checking in Elliott continued to chit chat with a customer. We had driven a long way and both very cold. Room 1 was lovely but cold. Towel heater didn’t work. The ambience in the main area is delightful and the young staff warm and attentive.

A must visit, one of the nicest pub/restaurants in Shropshire. A lovely place in a stunning location.

Delicious food, outstanding service & in a stunning location. Highly recommended 😊

We had pre-booked, but unfortunately, they had forgotten to book us in and placed us in the bar. The service was slow, and the food was poor for the price. We will not be rushing back.

Everyone was so friendly, and the food was excellent. I'm always amazed how busy it is and the food quality and service doesn't seem to suffer. We felt very well looked after. You've done a great job with the mytton, it was always so unloved and the previous owners took for granted what a great location it was and just milked it as best they could. You've made it shine again and the service from the staff is brilliant. Elliot and team should be congratulated for the job they are doing.

We, as a family, had never been to The Mytton and Mermaid. We saw the good reviews and booked a table to celebrate my mother's birthday on mothering Sunday. It was fantastic. The food was divine. Staff were very friendly and helpful, and the ambience was 100%. We will definitely be returning. I strongly recommend you book a table and experience the fine dining

I treated my family ladies and in-laws for mothers day and we were not disappointed. Our scottish waitress was fabulous, food was wonderful, the other waitresses and bar men were polite and professional. We loved it ❤️

Sad to say, this place did not live up to expectations. It very much feels they have gone for quantity over quality, which is such a waste of a very beautiful building and location. Positives were booking was very easy using the online system. It was easy to find, and we didn't struggle with parking like so many others have. Unfortunately, the negatives far outweighed the positives. To start, there is no front of house, you have to just hang around the bar and hope to catch a member of staff to seat you. The staff were friendly, but far too over worked to provide a good level of service. We were largely ignored during the whole service, with empty glasses on our table for 20-30 mins at a time. Starters came quickly, but the wait for mains was over an hour from being seated, with no one checking in with us or seeing if we needed any drinks. The crispy squid was mostly just crispy bits of batter from the bottom of the fryer, although the spicy mango sauce was nice. The food was average at best. The smoked haddock was disappointing due to a poorly seasoned sauce and serious lack of mussels, there was literally only 2 tiny mussels on the plate despite it being listed as the second ingredient on the menu - please look at my pictures to see what I mean, they were approx 1cm each. Food lacked flavour and felt thrown together. The lamb was a good portion size, but the potato side was odd and lumpy. I feel this place is too large to provide the service you would expect in such a grand building. The dining rooms are huge, but it feels more like a canteen than a quality restaurant with how close the tables are squeezed together. Desert was disappointing with an unclear menu. They advertise a mini pudding with a choice of listed hot drinks for a set price, but when we tried to order Irish coffees (which were on the list), we were told their would be an additional charge, even though this was not highlighted or stated on the menu. I usually find the positives in most places - feel free to check my other reviews to confirm this - but I have struggled here, and won't be in any rush to return any time soon.

Delicious lunch with a friend. Beautiful bar / restaurant, excellent service and the nicest ladies loos I've ever been in!Will be back - thank you!

I thought food a service was fantastic, I changed the guest numbers from 6 to 8 just half an hour before I got there. Everyone in the party was very happy.

Best Sunday dinner we've had in years! It was super busy but the staff were all incredibly friendly and the food came out quickly! Will definitely be back soon.

Brilliant meal for my Mum's birthday. Fantastic service all round and nicer inside than I expected. We will be back.

Excellent place to go too. Nice, clean and friendly atmosphere with really nice food.

At short notice we called in at the Mytton om 25/02/24 at17:00 and managed to get a table. Enjoyed a couple of drinks and ordered our meal, Roast Belly Pork. Meal arrived , good service the belly pork was excellent along with the accompanying vegetables, the one thing that disappointed us that there was no crackling with the pork only to our surprise some pork scratchings out of a packet, very disappointing. If there is no real, hot crackling do not serve cold pork scratchings. As for dessert they gave us the menus buy never came back to take the order. Just paid and left.

Popped in for breakfast. Such a beautiful building. Staff were warm and friendly. The only jibe on our table was that there could have been more baked beans.

Excellent food and Service, nice venue - parking a bit of a challenge but to be fair it was a busy Sunday.

Lovely wedding venue. Can't comment on rooms as we've not used the hotel only the restaurant. Location is right opposite Attingham park NT property. Not much else locally so a car would be useful.

Room was stunning. Had a huge shower. Shame it wasn't over a bath. Service in the restaurant was efficient even with a full restaurant of customers. Great location on the outskirts of Shrewsbury. Limited parking spaces available.

Family Birthday meal. Very good. Everyone enjoyed the experience.

I used the restaurant. Good service. Great food. Lovely ambience.

A bit chaotic getting seated but great service and great food. Very attentive to our black Labrador !

So annoyed we haven’t been before - and now my son has only a term-and-a-half left at school in Shrewsbury! Will be back and have already told lots of other parents!

First of all the meals (V,P,&R suet) the mash potato was instant, and the cabbage was not cooked and too hard to chew.. The only thing hot and cooked was the suet pie.. The other plate, V pie, the sliced potato that crowned the top was not cooked enough and tasted raw, nor was it roasted to a light golden brown... very disappointed with our first meal.. Secondly, we stayed in the Disabled room Ten which has a wet room bathroom.. The toilet is too close to the sink that my knees are under the sink while sitting on the toilet.. The shower seat is placed too far away from the shower head, making it difficult for someone who is using this shower as its currently designed.. Sadly, we did not receive any compensation for the poorly cooked food, and the offer of moving us out of the first room into another was pointless as we were leaving the following day.. My over all review for this venue and our stay is 3 out of 10... 1. Poor food standards (uncooked/raw) 2. Unreasonable space between disabled toilet and sink as its unusable for those who are disabled. 3. No compensation offered in regards to our meals..

The Sunday lunch with family was lovely but some communication errors with orders with most coming together but my own appeared to have been forgotten and the same happened with desserts

Excellent food and drink. Great service. Spotless, comfortable room. Very pleasantly surprised.

Great place , great food fast and professional service.

Great food and excellent service especially as the place was full. Lovely dining room and surroundings.

Very nice food and good service in beautiful settings

Had an amazing stay. Martin who was in the car park helping with parking was warm friendly and welcoming. Walking through the doors to all the festive decorations was beautiful. Luke booked us our room, arranged our dinner reservation and was truly fabulous. Dinner was excellent with very helpful staff. The room was lovely with attention to detail. Breakfast excellent and Luke as professional as ever checked we were all ok. Thank you for the excellent customer service.

Bel posto, ma cena tutto sommato molto modesta in questo ristorante rinomato e premiato. Zuppa con piselli che sembravano sassi, agnello che sembrava lesso e pieno di grasso…insomma serata da ricordare solo per la compagnia.