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4.0

Based on 654 opinions finded in 2 websites

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Nº 952 in 1307 in Shropshire

Nº 260 of 350 British in Shropshire

CUSTOMERS TALK ABOUT DISHES WITH..chickenpatecreambeautifullemonpiecheese

comment_iconOpinions

Beautiful location. Really friendly, helpful staff. I was there for my partners daughter's wedding. Didn't stay in a room so can't comment. A lovely hotel, would like to book a stay there in future. I recommend this hotel.

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Raj Kumari . 2024-11-17

MORE AT Google

Visited a wedding fayre here, stunning venue, gorgeous layouts. Especially loved the tipi on the lawn with the woodland ceremony area. All suppliers were really chatty and helpful. We are very much considering this venue for our future wedding

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Zara Bowden . 2024-11-17

MORE AT Google

We went to a wedding at the Wroxeter, the food was fabulous, the service was very good. We were in the tipi tent venue, absolutely lovely.

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David Thomas . 2024-11-16

MORE AT Google

Love this place both as a guest and as a visiting professional photographer. The staff are always very friendly and helpful. The rooms are great. The location is fantastic 😊

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Roger Chapman . 2024-11-05

MORE AT Google

Absolutely amazing location! We went for a family wedding and couldn't have asked for more. The food was amazing, the staff were great and atmosphere was perfect. Nothing was too much trouble for the staff and they did a great job at catering for dietary requirements- there were quite a few among the guests- and no one felt overlooked or like they were too much trouble. We will definitely be returning to try their Sunday lunch!

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Rachael Ball . 2024-11-05

MORE AT Google

We got married here, 8 years ago, it was awesome. We came by for a flying visit, still as beautiful. Didn't have time to sample the hospitality this time. But definitely next time xx

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Sara Pitt . 2024-11-05

MORE AT Google

We had our wedding here 02/11/2024. The day was amazing. I wasn’t sure what to expect as the planning was a little disorganised. Although we booked the winter wonderland package (sorry if that’s not what it was called) it was more autumnal .. to be honest it didn’t matter as it was truly beautiful and added to the day. The staff, the food everything was amazing. I highly recommend the Wroxeter for weddings. The value for money was also amazing. If I could have given 10 starts I would.

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Caroline Tench . 2024-11-04

MORE AT Google

We attended our second family wedding here yesterday and this one was just as fantastic as the last. It's an amazing venue in a great setting, and the day just ran like clockwork. From a guest's perspective, we felt really looked after by the staff, and the food was absolutely fantastic- best wedding food I've ever had. The rooms are great: good value, especially for the location, and we slept really well. The buffet breakfast was spot-on too, really enjoyed my Full English. Hopefully we will be invited to another celebration here soon!

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Andy Johnson . 2024-10-31

MORE AT Google

Good food, views and location (close to the M54 south of Shrewsbury)

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Laura PJ Latham . 2024-09-29

MORE AT Google

Steph and Robs wedding, what a great venue to get married in, fantastic day..

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Paul Cartwright . 2024-09-14

MORE AT Google

Went here for a wedding reception & I was truly impressed by the location and setting of the hotel/venue. The staff were polite and welcoming, and the space and decor were spot on. I have given the rooms a 4 star, only because I've not had the pleasure to stay at the hotel yet, but saying that I would definitely like to experiment with what the hotel has to offer. As I was only attending the wedding in the evening reception, I'm unaware of cost value. But saying that, I'd still recommend checking the wroxeter hotel out

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shane morgan . 2024-06-24

MORE AT Google

Popped in for an afternoon Tea and was pleased with the initial welcome, staff friendly. This venue can be difficult to get the dates you want as they are primarily a wedding venue as was the case the day we went which does mean the carpark was busy. The room used for Afternoon Tea is separate so no impact there. Although we had requested extra savory goods and less sweet products it was still cake-based and the savory was just sandwiches even though the menu said otherwise. On questioning this they said the menu had just been changed for new one. This to me is frustrating as they had printed our surname on the menu but couldn't be bothered to print the new menu. The pigs in blankets we thought were coming therefore did not materialise, this is a common fault I find with afternoon cream Tea that there is just no imagination on the savory selection. Location - fairly easy to find but beware of the last mile as very narrow country road. Staff - the 2 young girls and manager were very professional, polite and helpful, a definite plus for the venue. Toilets - immaculately clean and plenty of space even for those with walking frames, sticks or chairs. Value - great value especially as we went through Groupon. Venue room - beautiful room, spacious so not on top of other guests. Display of food looked good.

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Gareth Leeds . 2024-04-22

MORE AT Google

Guest at a wedding.Really lovely venue.

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Chris N . 2024-04-19

MORE AT Google

Very tired building and rooms overall, and not particularly clean. Booking was a bit of a nightmare, with different answered depending on who you got through to. Had to book for two nights in two different calls. Staff were OK if a bit thin on the ground. Food was good.

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Matthew Brown . 2024-04-14

MORE AT Google

Booked for Sunday lunch after sampling their afternoon tea and wasn't disappointed. We only ordered the two courses. Please we did were both getting on in years so not big eaters. The main course My partner ordered the Lamb she reckons it's one of the most flavour some she had in years and we eat out a lot. I had the pork with crackling which was good. Good selection of fresh veg appear to have been roasted ithe meat juice and cauliflower cheese. . Pudding we both had sticky toffee pudding with ice cream which was moist not dry. The portions on both the main and pudding very generous. Also had a bottle of wine which were reasonable priced. We were both stuffed to the point of being uncomfortable. Over an excellent mean staff very friendly and helpful. Would I go again already booked

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michblan13 . 2024-02-19

MORE AT TripAdvisor

Nice inside. Lovely location. We've booked for September.

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Tim Cooper . 2024-02-16

MORE AT Google

Afternoon tea with friends - a lovely afternoon. Good service and a delicious variety of sandwiches, cakes and scones.

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Eileen Bowdler . 2024-02-10

MORE AT Google

Booked in for afternoon tea. This was excellent and good value have booked again and going to try their Sunday lunch as I was that impressed

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Michael Bland . 2024-02-06

MORE AT Google

Rooms were nice with a comfy bed, Polite staff, Venue is nice only let down is one of the morning waitresses panicked when some of us asked for bread rather than toast with our breakfast.

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Raegal Dorn . 2024-01-31

MORE AT Google

Went for afternoon tea, excellent service, lovely spread... faultless..

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Terry Quiney . 2024-01-31

MORE AT Google

amazing views, amazing food, amazing hosts. Had our wedding here on the 14th December 2023 and we could not of asked for more. From start to end they made it magical

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Karen . 2024-01-03

MORE AT Google

Brilliant venue for our staff Christmas Party.

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Susie Mears . 2023-12-26

MORE AT Google

Great service, atmosphere, and the Michael Baublay event were really good.

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Superman On Steroids . 2023-12-24

MORE AT Google

Gorgeous afternoon tea for a baby shower! We had our own room in the small conservatory which was intimate and private. There was plenty of food which was very nice and Jen was very welcoming and attentive. Would highly recommend a baby shower here (just bring a few more decorations and games)

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Holly H . 2023-11-12

MORE AT Google

You explain your budget, they make sure that every single penny spent is worth it. Highly recommend.

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Piero Andrighetto . 2023-10-28

MORE AT Google

My Daughter recently had her wedding here. A perfect venue and the staff are amazing. Thank you

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Paul Williams . 2023-10-27

MORE AT Google

Defo needed more staff for the wedding that I was there for, the location is good. As normal expensive for drinks when inside the hotel but that's to be expected.

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Chris Worrall . 2023-10-25

MORE AT Google

Attended wedding end of october. Beautiful place but too cold to have a reception meal in the glamping tent!!! instead of alcohol i have ordered a pot of tea to warm myself up. I would deffo think about celebrating my 10th wedding anniversary SUMMER time

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Beata Dempster . 2023-10-18

MORE AT Google

Fantastic atmosphere, and cordial and professional staff..

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Anna Maria Turco . 2023-10-17

MORE AT Google

We attended a lovely wedding at The Wroxeter Hotel, it's a really lovely venue with stunning views. The only let down is the housekeeping, the Room we stayed in was lovely the only issue was cleanliness of the ensuite bathroom and the cups in the room for making tea or coffee had lipstick on them. Apart from that I would highly recommend it as a wedding venue

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Leanne James . 2023-10-12

MORE AT Google

Booked the Hotel for my daughters wedding next August, super excited

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Sue ava . 2023-09-12

MORE AT Google

I've had afternoon tea a few times now I love it here the staff are so so lovely the two ladies today were so friendly made us feel so welcome so much lovely lovely food sandwichs were exceptional and presented beautifully thanks ladies and chef mom & dad loved it again. Will be back soon 😍

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Tracey Wilkes . 2023-09-07

MORE AT Google

A lovely venue for a wedding, the staff are all friendly and helpful. The service was fantastic. Food excellent, and the outside area for the wedding was enchanting. Couldn't of asked for a better place it was just what my daughter wanted. The evening disco was fabulous 👌

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Nessa “ness” O . 2023-08-30

MORE AT Google

Went to wedding reception in one of the lounges was lovely, service was excellent,food brilliant and lovely surroundings in the grounds ideal wedding venue as it was a bit of class

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David Blower . 2023-08-22

MORE AT Google

Just been for afternoon tea with our family what lovely sandwiches and desserts and the staff were attentive but not in your face Thank Wroxeter Hotel for wonderful food

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Jane Broadhurst . 2023-08-19

MORE AT Google

We enjoyed a superb afternoon tea at the Wroxeter Hotel. This was a birthday gift from my niece - what a great idea. The setting of the hotel is lovely - nestled between the ancient Roman city site and the village church (partly built with remnants of the Roman city - very interesting - go and have a look at the entrance gate, framed by ancient Roman columns). Enough history - although it all adds to the experience. The hotel staff were very welcoming - and our hostess for the afternoon, Jen C, was lovely - friendly, helpful and attentive without being intrusive. A glass of sparkling wine and pots of tea and coffee were soon brought to our table which was in an open and airy conservatory overlooking the drive and gardens. The food then arrived - so beautifully and creatively presented on a mini garden bench that it made us laugh and smile. The sandwiches - imaginative variations on the classics of smoked salmon & cream cheese, ham & mustard, cheese and pickle, were all fun and tasted wonderful. The chocolate brownie was deep and rich. The massive scones were fresh, warm and served with fine quality jam and thick clotted cream. So far, so delicious. However, the star of the show had to be the variation of an Eton Mess served in flower pot!. Topped with highest quality chocolate swirls, working down through a thick cream to a crunchy 'edible soil' meringue base, we passed through a heavenly layer flavoured with rose and fresh raspberry. Possibly one of the most delicious desserts I have ever eaten in my life. Well done to the staff at the Wroxeter - an afternoon tea isn't cheap, but when you get something of this quality it is worth every penny. We finished off with a pleasant stroll around the grounds. What a lovely experience - it has tempted us to book one of the smaller events packages they offer (the offer a wide range) - either for my mother-in-law's 80th birthday meal or as a future anniversary celebration. Based on the experience we had I would highly recommend the Wroxeter Hotel.

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Tracey J . 2023-07-20

MORE AT TripAdvisor

An amazingly presented afternoon tea. We'll worth the money. Excellent levels of service, wonderful location. Beautiful. Highly reccommended.

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Natalie and Dan O'Mahony . 2023-07-20

MORE AT Google

Beautiful venue, stunning outdoor ceremony area and a gorgeous backdrop

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Amy O'Kane . 2023-07-18

MORE AT Google

Lovely place in a beautiful location. Very friendly and welcoming staff and very helpful. The hotel was very nice and clean. Had a great night sleep and breakfast was lovely. Great atmospheres and location for a variety of events. Hope to be back in the near future 👍❤👌

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Graham Rollinson . 2023-07-02

MORE AT Google

Bed was so uncomfortable, the same as the pillows. Charging 120 a night you think you would have some comfort.

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Tom Burnett . 2023-07-02

MORE AT Google

A very enjoyable experience attending a family members wedding. Food was good and staff very friendly.

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Alan Howells . 2023-06-25

MORE AT Google

Beautiful location and lovely staff. Rooms was abit small but comfy bed certainly.

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Chloe-Leigh Smith . 2023-06-24

MORE AT Google

Was a friend's wedding. So lovely a setting. We were so well looked after.

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Joan Bradshaw . 2023-06-15

MORE AT Google

Shot a wedding here. Lovely staff, food looked amazing and the teepee setting overlooked the Wrekin hill. Beautiful outdoor wedding. Recommended

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Neil Howells . 2023-06-07

MORE AT Google

Visited for a baby shower, food delicious and service excellent. Room set out lovely and very clean. Surroundings beautiful

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Susan Beardsmore . 2023-06-04

MORE AT Google

Went to a wedding and was surprised how much of a great job they did everything went amazing and looked amazing too.

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Marc Goodwin . 2023-05-23

MORE AT Google

Went for a wedding, lovely location with stunning views. Great service and afternoon tea was very tasty

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Ian Boak . 2023-05-08

MORE AT Google

Just had our wedding here on the 4th April And what can I say it blew our mind the staff was amazing got everything bang on and I can't thank them all enough. We had a few issues along the way but was dealt with swiftly and quickly. I highly recommend the wroxter for the wedding. Memories for life ✨️ beautiful venue and the setting was amazing for what we wanted. Will be stopping here for our anniversary to make further memories.

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Daniel Jones . 2023-04-09

MORE AT Google

Great venue, very attentive staff, had a great charity event there. Would be perfect for weddings.

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Russell Davies . 2023-04-03

MORE AT Google

Went for an evening for a wedding, the bar staff were helpful and fast working, food was nice.

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Joel Ellis . 2023-03-24

MORE AT Google

First visit.Well looked after by staff.Lovely surroundings.

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Sharon Perry . 2023-03-19

MORE AT Google

Beautiful Afternoon Tea. Staff very friendly and nothing appeared too much trouble.

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kaye jones . 2023-03-15

MORE AT Google

Lovely hotel in a lovely place! I always dreamed about visiting British countryside – this experience couldn't be better! The Wroxeter Hotel is new and cozy. Personnel is well managed and seems always happy to help. Eating a delicious (British) breakfast, watching the sheep, enveloped by the fog of early December is unforgettable!

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J Aldo Do Carmo . 2023-02-22

MORE AT Google

Was there for a monthly club meeting. Venue great with ample parking and staff very courteous. Conference room used has a bit of an echo but not a problem.

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Ifor Roberts . 2023-02-16

MORE AT Google

My wife and I went for an early valentines meal and it was great. The food was excellent and the staff couldn't do enough to help. It was nice to go back as got married there 6 years ago and its still just as lovely, would highly recommend.

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Steve Kenny . 2023-02-13

MORE AT Google

We again had a lovely afternoon tea greeted by very welcoming staff .Its a beautiful hotel and the surroundings so peaceful .We had our wedding reception here 40 years ago so it is a special place for us . Thank you to the amazing staff .

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gail hathaway . 2023-01-30

MORE AT Google

I was here for a funeral after function. The room looked lovely, chairs very wobbly and dodgy to sit on. They need to be tightened, seat cushions lifted off. Seats need updating. Food was provided by Jenny's Catering. Tea and coffee was nice. Carparking a bit dodgy, overflow was on the very muddy grass. Absolutely beautiful location.

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Rebecca Adams . 2023-01-29

MORE AT Google

We have weather forecasts for a reason. Yes, the temperature had dropped and we did dress accordingly but the conservatory restaurant was very cold at lunchtime. Many in our party kept their coats on till the meal was served. The plates and food wasn’t piping hot when it arrived so went cold very quickly. My desert was very disappointing, the Lemon meringue tart was just like lemon curd in pastry with a minuscule amount of meringue. Certainly not value for money. The staff were very helpful but I just wanted to get in the car to warm up. Hope our visit is better.

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Shawbury69 . 2022-12-03

MORE AT TripAdvisor

Exceptional customer service especially from Harrison what a pleasant young man. Food is amazing and they certainly know how to make you feel welcome

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Lisa S . 2022-07-17

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The Woodland Cafe (in the grounds of the Wroxeter Hotel) was a great place to stop for lunch. Very good value for money with fresh ingredients and range of specials. Friendly service and well laid out and track and trace done.

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WENDY B . 2020-09-28

MORE AT TripAdvisor

While I think it's fab that you move from wedding to cafe to keep safe employed. No one asked for covid contact details. Tea cups dirty one so bad had to be returned. Who has staff with dirty uniform and shirt untucked all felt a little bit like Fawlty Towers....

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L202FAsuec . 2020-08-30

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Wecwerecvery well looked after for our afternoon tea treat. The service was spot on and the food was lovely....we were made to feel very welcome, thank you.

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Baytree295 . 2020-02-25

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Just come back from boxing day lunch, could not fault it! The presentation of the food, the quality and the service were outstanding! There was so much food, nothing was too much trouble and a smile on the face of every member of staff we came across made this an excellent choice to spend boxing day. Thank you so much.

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Ace1971 . 2019-12-26

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Whatever the pay the Chef, it's not enough. Food was delicious and beautifully presented. Couldn't fault it. Would definitely go again.

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JMK987 . 2019-10-01

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The teepee outside is a fantastic venue for 'county weddings' with its wildflower meadow and hay bales. The restaurant in the main building has a good range of foods and well cooked and presented. Lots of parking. Not many rooms for big parties wanting to stay over but B&B's nearby.

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Jo M . 2019-09-04

MORE AT TripAdvisor

everything was cooked to perfection , breakfast freshly cooked and delicious everything presented and served to a high standard

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coaltownjack . 2019-01-03

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The best afternoon tea!! It was amazing, beautifully presented and so much attention to detail! Very lovely treat!

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cherylhare . 2018-10-13

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Lovely hotel with nice surroundings in the countryside. The afternoon tea was the best I have had with a nice selection of sandwiches and beautiful fresh scones and cakes. There was definitely a WOW factor with the presentation and the fabulous eton mess complete with dried ice effects. The restaurant had a nice atmosphere and the lady serving was excellent despite being rushed off her feet. She took time to speak to guests and make sure everything was perfect. Definitely worth a visit.

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836caz . 2018-08-29

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A very warm welcome in a authentic roman themed environment. Selection of sandwiches and plant pot Eaton mess were delightful and the dry ice rose aromatic Fantasia added to the pleasantries.. Scones not quite British bake off standard but welcoming service more than made up for this Well worth a visit everyone Dr Paul

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drpaulh2018 . 2018-08-24

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The decor was beautiful and fitted the occasion (birthday). We were a large group that were not disappointed. Tasty, delicious, fresh sandwiches, cakes and desserts. Sat outside afterwards and enjoyed the sunshine. Staff friendly and attentive and provided excellent gluten free alternative.

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amandah2310 . 2018-08-01

MORE AT TripAdvisor

The hotel is in a lovely country setting. It is very quiet. We stayed overnight, had breakfast and an evening meal. It was a package tailored for our group of ten. We had our evening meal and one of our breakfasts privately in one of the conservatories. The rooms were comfortable, beds and bathrooms both fine. The staff are charming and helpful and both breakfast and evening meals were pleasant. We were the only overnight guests as far as we could judge although there were a couple of daytime events. There is a slight quirkiness to this hotel, large wig wam style tents in the grounds, staff are characters but this added to it's charm. I loved staying here as did most of my friends.

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340christineh . 2018-07-09

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My friend and I went for afternoon tea as her birthday treat and we weren't disappointed! What an incredible afternoon tea! Delicious choice of sandwiches, tea and coffee and 3 different cakes.... we were stuffed! Topped off with retro China and delightful service... I can't remember the lady's name that looked after us but I think we'd go back just for her!! (Afternoon of 28th Feb!)

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katharinekatea . 2018-03-03

MORE AT TripAdvisor

Lovely breakfast. Would have been nice to have had 2 sausage and few mushrooms +only had one each). But tasty / hot and fresh anyway.

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lyndiewales . 2018-02-03

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Fine dined and Michelin Star dined, 2 /3 timesaver week for maybe 35 years in my job on expenses, I did not expect to dine as we did last night now that I’m retired, The Front of House staff so polite, helpful and well trained team, Kitchen food, Chef and other Kichen staff WoW, you should be Michelin Star, the combinations of tastes and textures on a plate that was so well presented was outstanding.

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Graham P . 2018-01-01

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Attended sons wedding. Outdoor ceremony lovely, but woodland area looked tired as some of the flowers were dying off which was a shame. Rooms were OK but there were Staines in carpet and on dressing table stool. My mums was unable to take a shower as there was mould into the top corner and tiles were filthy - we did raise this issue a few weeks earlier we visited to have a look at accommodation and was told it would be cleaned - obviously not! Wedding breakfast in the conservatory was nice and staff worked hard to make sure we were all served at the same time. Evening fish and chips supper were not so good. They were served in very greasy paper so we had to make sure we didn't have them anywhere we need our wedding attire. Husband had to wait along with several other guests as they had run out which meant he ate his a good 15 minutes after everyone else. I don't know what fish was used but it tasted awful and lots or our family members left the fish! The staff were always friendly but in my opinion this is a 3 star hotel charging 5 star prices! Drinks over priced but that is what you pay when you are in the middle of no-where! If you are buying wine I suggest you get your own and pay corkage it works out so much cheaper and any you don't use you are refunded corkage (which has to be paid up front). Breakfast ok, but no fresh fruit or yogurt. Staff friendly and supplied us with endless cups of tea/coffee and toast. The views are magnificent and I feel that is the price you overpay for.

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Liza_JaneShropshire . 2017-08-17

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Food absolutely outstanding. Fresh, hot and tasty. All came out on time and together - 52 guests to our wedding breakfast. Great !

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hugy193 . 2016-12-06

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Got a wowcher deal for afternoon tea, great, all what you would expect, staff lovely, would go again

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midlandspigeon . 2016-03-04

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Reservé para asistir a la cena de 3 platos de San Valentín aquí y fue una verdadera decepción. El personal no eran acogedores o interesado, de hecho ni siquiera reconocen que estuvimos allí inicialmente a pesar del hecho de que se suponía que iban a ser recibidos con una copa de champaña. El menú tenía tirados me contó con la redacción creativa y descriptiva utilizada, estaba lleno de promesas, pero la realidad era muy pobre. El queso Camembert horneado estaba claro que lo habían recalentado en el microondas y era nuclear hot y bultos. El filete (que habíamos pedido como un medio y uno mediano bien) estaba seco y demasiado cocido, el peor filete que he tenido. La "patatas fritas rústico que aunque sería algo pesada cortados a mano y casera eran claramente congelado patatas fritas y lo rústico único acerca de ellos era el plato que sirvieron en. No había nada de ambiente por la noche y el personal no estaba interesado en participar en una conversación. Tuvimos que pedir varias veces a la luz de las velas, quiero decir venga, esta fue la noche de San Valentín!y la primera vez en 12 años habíamos estado en una comida. Me dijeron que el personal en el punto de reserva que estaba deseando para una noche especial, ya que sólo tenía una operación importante y esta fue mi primera noche fuera. Le dimos nuestra opinión en la noche, y nos dijeron que por los camareros que informa el chef pero ninguna disculpa, ningún interés en cómo nos sentimos. Sin embargo, el más decepcionante es la respuesta del hotel cuando me dio recomendaciones. Yo casi nunca se queja pero estimó que es importante para hacerles saber sobre nuestra experiencia. Yo estaba estupefacto en la respuesta que era defensiva y grosero y no reconoce ninguno de los comentarios como válidas sólo nos dio excusas. Una pena, ya que el hotel está abierto a un entorno encantador pero si lo que buscas es buena comida, buen servicio y un buen ambiente, ir a algún otro sitio!

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Trisha W . 2016-03-01

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Pagamos £60. para una pareja. Nos alojamos en el hotel y nos dieron una botella de champaña y fresas chocolates en nuestra habitación ... muy impresionados. Teníamos cóctel de antes de la cena, servida por el personal excelente, la comida era deliciosa

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jacqui m . 2016-02-14

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I recently stayed here with my partner and friends for a birthday party with the Roman Feast. The hotel is a little dated but the room we had the Roman Feast in was lovely and spacious with its own bar which served until very late....

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Oldgoldwolf . 2016-01-18

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First time, but not our last. Super service, and always with a smile. Food was amazing. We will be trying out the carvery very soon.

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Deborah W . 2016-01-12

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Reservado para el invierno Wonderland, almuerzo y visita con Santa.

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Jayne O . 2016-01-06

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Recientemente vine aquí para unas obras hacer y no parece bueno desde el principio. Había una fiesta de boda en la habitación principal, así que me sentí como puerta rompiendo ellos!! Para empeorar las cosas, descubrimos que había otro grupo de trabajo en la misma habitación que nosotros!!

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Connie-Bubble . 2015-12-20

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we were here for a family birthday celebration we were in a lovely private room for a sit down meal the room was lovely and the tables looked lovely .The food was lovely steak and ale pie or lasagne both served with chips and garlic bread ,after the meal there was a disco in a room next door with a great dance floor plenty of room this place is beautiful our only criticism is the drive needs attention it was full of pot holes and not very pleasant to drive along in dark but the hotel itself is wonderful for any venue there was a wedding reception on when we were there and the bride looked beautiful and the hotel interior complimented her look

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jane e . 2015-12-16

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Used to be good but it has all got rather tired. Sometimes it is okay but other times definitely not so. It rather depends on what you expect. Bar service is always slow. Menu is not that exciting - all a bit predictable, unimaginative and mostly seems bought in even though they boast a chef. You can tell by the uniformity and presentation of the portions. The Taste of Shropshire might just as easily be the Taste of Yorkshire, Wiltshire, Somerset or Tyneside. They do serve veg and potatoes as part of the meal which is good these days as so many places sting you for them as an extra. Vegetarian friends find the choices dull and limited.Most staff seem okay at the job, there just seems to be a lethargy about the whole place. As Claire B said, no ambience. The hotel and everyone in it needs a good shake up and a shot of enthusiasm for the work they do. That comes from good management.This could be a fantastic place, such a pity that it isn't.

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ughdar . 2015-12-12

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We recently attended as a works group for a Christmas meal. From the start of the evening we had problems. The staff seemed confused and poorly trained. There was no welcome. The table was extremely cramped. The food was no better than a mediocre school dinner. The fish cakes as a main course were appalling in that they were tasteless, burnt and clearly bought in. I would not return under any circumstances.

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agornall61 . 2015-12-06

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We went for the £25 3 course "A Taste of Shropshire Menu"Unimpressed from the start, we were seated in a cold conservatory with only a tea light to heat us.I myself ordered the pate as a starter and found it almost frozen, it was so hard i had to chisel though it with my knife! Did not work well with the 'oakcakes' and became sweet and sickly.Followed by the main, My partner ordered the Vegetarian Fidget Pie, described as:"Cleverly replacing the gammon with a few secret ingredients yet retaining the signature apple and cheese tastes of the traditional fidget pie"Turns out the 'special ingredient is Walnuts, lots and lots of Walnuts, infact the pie was basically stuffed full with nothing but walnuts! with no mention of them on the menu.We ordered the cheeseboard for dessert and found it fairly average, but how can you go wrong with cheese and crackers?Absolutely ridiculous they can charge such prices for such low quality food!

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ukurbex . 2015-10-12

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Just back from a 2 night break a pleasant hotel on the outskirts of Shrewsbury a very good staff and the restaurant was very at accomadating my wife's allergy's

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John H . 2015-09-22

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We came here for Sunday lunch and I was very impressed by the lovely grounds of the hotel and the stunning views of the Shropshire countryside. I was therefore somewhat surprised when I discovered that the Sunday lunch is a carvery as this didn't seem to suit the setting. Due to a wedding being held the same day, the service was a bit disorganised, but we were seated quickly and there was only a slight wait before the carvery was available. The food itself was comparable to other carveries. Unfortunately, the room was uncomfortably hot for quite a while until the air conditioning was turned on, and we were seated underneath a speaker playing loud music. At £12.95 for two courses perhaps I am being over-critical but the standard of the meal just didn't seem to suit the lovely surroundings.

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PebbleL . 2015-08-27

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My friend and I stayed at the Wroxeter Hotel in Shropshire this week and we enjoyed it very much. We got a very good deal with Wowcher. Staff are lovely and pleasant, so helpful. Food very good, Breakfast everything you can think of. Places of interest are all nearby Shrewsbury town, Ironbridge is an absolute must with the wonderful Ironbridge all so Olde Worlde, beautiful. Much Wenlock, Little Wenlock, Bridgenorth all great places to see and the Shropshire Hills, We loved it.

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Christine F . 2015-08-09

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At 14:35 We were greeted by the "rules" - "check in from 3pm" not the best of starts especially when waiting in the adjacent Bar area the lights were off and despite 2 persons behind the counter they were more interested in talking than serving or guiding us to service. (A sign later found says ring for service) A bad start however was followed by a pleasant stay, although we were not inclined to avail ourselves of the facilities & went out for lunch/coffee. Our room was nice with an informative visitor guide which I would recommend that the Staff read the section on greetings & teamwork. First impressions etc... Breakfast was very good and nicely served by staff who were busy & efficient although not many smiles. Dinner on our second night was pleasant with a local menu included in our price. The wines were well priced and a good range - although we were surprised not to see an offering or two from the excellent local vineyard! All in all good value for money but the place could do so much more for itself than just promoting weddings and staff do not appear as happy as they could be. Local attractions (Roman City, Vineyard, St Andrews Church, Shrewsbury) were within easy reach and enjoyable. Would go back and try the afternoon tea which looked popular and would be a great way to greet folks!!

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980tommym . 2015-08-01

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The breakfasts were very good (anything from cereals, yoghurt to the good old English fry up),and the evening meal Did not dissipointe I had home made chicken liver pate, rainbow trout, and lemon cheesecake all very tasty and well cooked. The resturant was very nicely done and the staff very helpful and polite. All in all I would return.

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Pauline H . 2015-07-16

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was not disappointed with the room and the situation of the hotel, stunning views and a pretty modern disabled room, only thing lacking was a shelf by the shower, for toiletries. Staff was all very competent. We were very disappointed with the food! we booked last minute, Included in our voucher was an evening meal, very, very, very limited choice,we had a lovely jug of iced water on table, but wasn't offered any wine or anything else.Could understand the concept of "taste of Shropshire Menu"but picked around the fidget pie, potato and veg and felt it had been microwaved and un-edible. Pate was not homemade and lemon tart was bought in frozen, i believe if you are going to have such a small selection on menu, it should all be done very well. would return to the hotel again, but will NOT eat there again.

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sonfitzpatrick . 2015-04-15

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we went for the 3 course carvery lunch & wished we hadn't bothered. The menu wasn't as advertised on the internet yet When we mentioned this it wasn't even acknowledged? The pate wasn't as described on the menu. When we choose our starters we were asked to choose dessert at the same time!! The beef was so tough that we couldn't cut it & all we were offered was a sharp knife., veg were tasteless & almost raw. We were served by 2 young girls distinct lack of any senior staff. Customer service non existent. We will not be returning this was no better than a 3.99 carvery.

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Heather614 . 2015-04-08

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They were very accommodating when we had to change our booking time and the starter of chicken liver pate in their Taste of Shropshire menu was actually so delicious. But the rest was pretty atrocious... The service was disorganised (they had 2 restaurants open so I think they had trouble communicating so we ended up waiting quite some time between courses). And the main course was horrendous - as my boyfriend said it was typical nursing home food. Trout was under seasoned but nice nonetheless with frozen undercooked tasteless veg that I couldn't even bring myself to eat. The sausage and mash was bland. The afternoon tea is good though, we've had that and been very happy with it. But don't bother with a Taste of Shropshire.

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IrishCupcake . 2015-03-01

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We arrived early and were greeted by Chris he was polite and helpful he showed us through to the bar and returned in traditional costume to show us to the Roman room. This room is very intimate only seating 10 people fortunately we are not shy. He proceeded to explain the history of wroxeter and the surrounding area. Very interesting. Watered down wine was served and the food began to appear. The menu is based on the signs of the zodiac which is based on a diary entry from the Roman times. Some of these dishes were definitely an acquired taste. Lambs kidneys, chicken and poppy seed 'dormice', and chickpea purée. Next followed the mains which included lobster risotto,sardines and pork ribs in fermented fish sauce. All swerved with honey wine. There was a quiz on the history of the area which was a fun activity and then the deserts came they were tasty and light after all of the rich food. The experience was great and I would recommend it, you need to go with a very open mind with regards to some of the food. Chris made the whole experience for us.

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Goosey G . 2015-03-01

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Well started raining and just thought we would try somewhere close.so glad we did we didnt book but were made well and had a nice Sunday lunch my partner had chicken an good size breast topped with chopped bacon really nicely cooked I had lamb well done it came with plenty of vegetables on the side no skimpy portions, beautiful cheesecake dessert and cheese and biscuits ok as no extra charge. £15ahead for 3 course or12 for 2. pleasant surroundings and well go again

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Andrew L . 2015-03-01

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We were seated in the roman room. Not a piece of tinsel or a bauble in sight. Not even a subtle christmas tune. Our starters and sorbet cane out quickly but there was no butter offered for our rolls. We then had a 40 minute wait for our main which I had to ask twice for. When it came the potatoes and mash looked dried up. .The parsnips were hard and the meat fatty. I had a veggie option which was soggy and the accompanying sprouts were covered in ham! We had to ask for the milk for our luke warm coffee so overall not a good experience.

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Marie b . 2014-12-25

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I have planned and reserved a family party here for 20th Dec however I've never eaten here so I felt the need to visit and try the menu. Also I needed to check wheelchair access for one of my guests. Everything is accessible so no mobility issues to worry about.We met Casey on reception who was very helpful and despite the fact that we hadn't reserved a table we were accommodated without fuss. The dining room is a very light conservatory room with beautifully presented tables,we were shown to a table next to the window and the very clean windows and window sills impressed me. The traditional food was served nice and hot on hot plates which is always appreciated and is also good practice. The two waitresses attending to us were very polite and smart. All in all a very pleasant Sunday roast experience, in a picturesque location. My only problem was that I couldn't quite eat up all of my dessert due to the hearty portion of apple crumble served.I'm now feeling reassured and looking forward to my party night.

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Helen R . 2014-11-30

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Myself and my partner booked ourselves in for afternoon tea using a Groupon voucher costing £17 rather than the usual £36.First impressions were that this was something of a very tired hotel. We were asked to wait in the bar by the receptionist. As the bar was empty we encouraged to ring the door bell to attract service. The bar had a real retro 1980s feel with vintage clashing wallpaper and scuffed tables and chairs. Nice to see sometimes things can come back into fashion if you leave them long enough. We turned down the offer of sparkling wine and had apple juice instead. Which was the nicer concentrated stuff none of that freshly squeezed nonsense you get nowadays. We were invited into the restaurant minutes later which was a large white conversatory. It had a homely feel, an old people's home. The afternoon tea consisted of six quarters of 'petrol station sandwiches' on brown and white bread. Cheese and pickle, Turkey and cranberry and smoked salmon and cream cheese sandwich filling if you're interested. Below on the stand we had a small scone each, a finger of fruit cake and a cream fairy cake. Once again keeping up the retro feel we were given whipped cream rather than any of that clotted cream on the scones. It was all washed down with tepid "funeral wake" coffee. My partner and I actually got the giggles halfway through at the sheer crapness of the place. For £17 it wasn't the worse experience ever, that said if anyone, and I can't believe they do, pays full whack you would be furious. The staff were pleasant and polite but as we got up and left with that smirk on our faces they knew like 99% of others we weren't likely to return.

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Greg S . 2014-11-19

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