Floro Lounge in Shropshire

the food was great but the churros were plain and barely had any cinnamon. they were bland and the chocolate sauce tasted slightly weird.

Chilled late night coffee and snacks place

Very nice dog friendly cafe bar

Pancakes with blueberries, cream and some strawberry jam type stuff, so tasty, would recommend

Atmosphere here is lovely and the food was delicious. Highly recommend. Fabulous staff!

Love the food! It’s was amazing!

Good food, but my partners food had some cross contamination. When we arrived we had to wait ages to be seated, only to be told to just find a seat. I do not understand why it was necessary to wait. The atmosphere was good. Overall nice food and staff were friendly but ultimately I have been to better lounges.

Can’t fault the atmosphere or staff, but the food wasn’t its usual standard when we visited today, so it’s a mixed review. We ordered our 7 year old son beans and cheese on toast, which was advertised as a meal. A small burnt piece of toast appeared with minimal beans or cheese. I let a staff member know I was disappointed with the quality and quantity, and that it would perhaps be enough for a two year old. I offered to pay to change it for a different meal, but my son was very upset. The staff member was absolutely brilliant and went away to get it re-made, twice the size. She also put an extra side of beans on for him. Outstanding customer service. However, this item really needs removing from the menu or listing as a toddler meal. Our daughter had a poached egg with her breakfast. It had been put on her toast too wet, which ruined the toast. The egg had been badly poached leaving it with a very unpleasant texture. It actually put her off her food so we had to go to Greggs to buy her lunch afterwards. My husband finished her meal so it wasn’t wasted, but again, a disappointment. We didn’t let staff know about this as didn’t want to cause a further fuss. The adult breakfasts were good, although the beans portions were absolutely tiny. We will probably give it another chance at some point, and really hope our next experience will be better.

Visited Floro Lounge last weekend for breakfast with family. Always love the lounges as you know what you are getting, regardless of where you are in the country. The atmosphere was good, staff were friendly enough. However, I have to say, my meal was a let down on this occasion. The lounge breakfast was not up to standard, I order toast to come with ‘no butter’, however, this was not adhered to and the toast came buttered. I mean come on, attention to detail is important, nothing worse than opting to remove something and this not being listened to. There were also two sizeable hairs in my meal, which just totally put me off. In hindsight, I should’ve complained to staff. Not a great experience and not the usual standard of food that I have received in other lounges. Maybe this was just a one off let down.

My first visit but as good as other Lounges. And this is my nineteenth!

The Novello lounge is so amazing I thought Floro lounge would be the same - but was bitterly disappointed. The cocktails tasted awful - rushed and not the same as Telfords - they are exactly the same on paper. The service was slow - it was a busy Saturday so we understood. The atmosphere just wasnt our vibe, I wouldn't return.

I have only once previously been to Floro Lounge Shrewsbury for drinks but went for my leaving do drinks and tapas this evening. Great food, great offer for Tapas Tuesday and the staff were lovely. I don’t know the name of the staff member but she had red hair, tied back, quite small height wise with facial piercings - she was fabulous. I had my 17 year old daughter with me (as well as a group of colleagues) and she was so accommodating and attentive, she did all she could to make our visit special and memorable. Would highly recommend and return. A great experience and tasty food too.

Very pleasant chain of lounge bars.

We visited without researching prior. Situated in the town centre. Very spacious place with seating on two floors. Very good service. Food arrived together and quickly. We mostly had tapas and sides. Everything we ate was of good quality and hot. All four of us enjoyed our meals. Very reasonably priced place also.

Great vegan and vegetarian options, also had an incredible cocktail and they have gluten free beer!! It was a win-win!!

Lovely food and atmosphere. Excellent gluten free menu. Highly recommend.

Really nice food. Loads of options for both food and drink. Nice atmosphere.

I really love the atmosphere of this restaurant. They have a full vegan menu which I really appreciate! They have a diverse range of options as well. Normally when you go to a restaurant, as a vegan, you may have a few random options to try. Floor Lounge really does well with their vegan menu. It’s creative and diverse, something I appreciate. I only marked 4 out of 5 on the food because some locations the food is better than others. Definitely recommend checking it out if you’re vegan!

Shrewsbury is very quiet on a Monday evening and not many places were open. We stumbled upon the Floro Lounge and had a lovely meal. Friendly staff.

Popped into Floro for a bite. It was quite full, and there were 10 of us, the said it was 45 50 minutes wait, so we decided to have a walk around the town. Later on, we went back to Floro, and he managed to fit us in by putting tables together. Thank you for that. The food menu is very good and very, very tasty, there's a good range of drinks available, kids loved the chocolate milkshake, unfortunately I didn't take photos of our meal, but the burgers are lovely, the buttermilk chicken, fish n chips and gluten free meal where all delicious. Will go back again if we are in the town again.

This restaurant is great for any occasion. It’s particularly good for me as a single diner. I felt very welcome, at ease and loved my two course meal and drink. I particularly enjoyed my Buddha Bowl. The flavour combination was delicious.

Stopped there for a week day brunch. The place really stands out on the high street, really funky and colourful. So I popped in. I ordered shakshouka, I added chorizo for a treat - that was a mistake! First I got my matcha latte, which came in dirty cup with dirty teaspoon. Latte didn't taste nice..... The dish was delivered very hot, which I like. But very watery and no vibrate red colour, it looked brown like it already came out the other end. The eggs were poached well but didn't look appetising, chorizo was totally charred to smithereens so please stop charging £2.15 for this damaged sausage! On the other note they put table with kids activity stuff clise to the entry to the kitchen. That shouts trouble to me as a mother. Honestly I hope this was just one bad day in one chef's life.

Nice place food ok bit of wait for drinks

Nice cosy seating. Well worth a rest stop off

Brilliant veggie options, we both got the bang bang cauliflower and it was delicious and a fairly generous portion too!!

Second visit and can't fault it, beautiful food

I had the Bang Bang Cauliflower and it was delicious! Highly recommend!! Great atmosphere and good prices!

Loud music, sticky tables and pretty disgusting baby change facilities. The whole atmosphere is dank and dingy, not enjoyable.

Nice relaxing atmosphere and staff were welcoming enjoyed the evening

I know their food is good, but the staff are rude AF. They have this stupid QR system, but the Wi-Fi doesn’t work. If you ask for anything the bar staff talk to you like you’re an idiot and the waiter/ess just ignore you. I’m not a technophobe, they’ve got a real problem and need to train their staff to communicate with the outside world

Easy to order if you are familiar with mobile phones or can order at the bar. Think that these instructions are fairly easy to see on arrival. Funky interior decor, clean and comfortable. Menu easy to navigate with mobile phone menu. Waiting staff pleasant and food served promptly and hot. Reasonably priced for a town centre establishment.

Came in for a bite to eat, had the hummus and fries off the tapas menu. great food, good value, and atmosphere has a chill vibe. Lady with pink hair at the bar was welcoming and helpful. Lots of vegan and vegetarian options too. Definitely will be back

Food really nice staff really helpful and friendly

Visited on a Saturday afternoon. Food was okay but nothing special and minute portions for the price! Especially the fries. Worst thing was the music! It was ridiculously loud for a daytime! and the air-conditioning was freezing and so were we as it was cold outside.

Love the design of these restaurants, recommend a visit. Desserts are yummy!

A gorgeous art deco place with both tables and casual seating. Some interesting menu options that were delivered looking and tasting great, and all at reasonable prices 😋

Amazing vegan food. Couldn't fault the food or staff. Wheelchair accessible too.

Love a good cooked breakfast at all the lounges I've been too, tend to find the music's always a little too loud though, makes it difficult to have a conversation with those next to you.

A large but efficiently-run restaurant as part of the Lounges Chain. Conveniently situated within the busy Shrewsbury Town. Background "musak" downstairs was too loud for conversation but the upstairs was ideal.

Popped in for well earned drink

This must be one of the few places we stopped at in our recent trip to the UK where the prices have been kept at a sensible level since COVID. Great tasting coffee and cake too.

Very busy , tried to order coffees on the app , didn't work , went to order at counter . Nice coffees

Went in and took a seat, and waited to be served at the table to order food and drinks. After finally catching someone's attention, told we had to order at bar or via some QR code! Ordered at bar, and had to get correct change from waitress, as she short changed. Food was OK. Fresh elderflower cooler was overpriced for what it was, but the 3 tapas dishes were OK. A little dark inside and nearly fell over a dog that was lying on floor at nearby table. Serious health and safety issue, as did not notice dog on floor. Place is just OK.

Awesome bar, friendly staff , excellent food & drink catering for all tastes with a chilled atmoshere,

My husband and I chose to eat breakfast here with our 3 month old baby. The menu looked good and we thought we’d try somewhere new, unfortunately we will not be retuning. There are much higher quality, cheaper places offering locally sourced food and a lovely atmosphere to eat breakfast in the town. The food arrived so quickly it can only have been microwaved. For the price, the portion size and quality of the food was appalling, I would have suggested it was worth half what we paid, if that. The hot drinks were watery and tasteless, the tea was grey in colour. Would not recommend.

An excellent chain, with original and pleasant environments with music

It was not bad overall I think it was quite good

Wasn't very busy but had to wait over half an hour for a cocktail told us to sit down and they would bring it over asked twice about the drink and how long it would be but the 3rd time it was behind the bar. Not very busy just a shame waiting for the drink 🙃

Food was fantastic, good value, staff are simply wonderful and service is fast. Already returned and will continue to do so!

We have been in maybe as many as 50 lounges up and down the country but we didn't actually manage to eat or drink here. The table was filthy and had a breakfast plate on it with baked beans. I kindly asked the young girl assistant to clean it but she said she was too busy and said that she would come back in 5 minutes. When she did come back she cleaned the 2 tables near me but not mine. Tried to catch her eye to remind her but was ignored. Decided to go. Definitely a miss on our list.

Excellent service and amazing food. Loved it.

Ok food, but very expensive for what you get, £27 for 2 sandwiches and 2 soft drinks

Not keen. Very cold near the air condition. Not a great atmosphere

Absolutely Fantastic! Walked in for a quick coffee and served with a smile, menu looked great. We visited again for Dinner, allowed to take in Balloons, Cake etc, nothing was a problem. All staff very welcoming and friendly. The menu has many different options of delicious foods and drinks. The prices are exceptionally affordable and won’t break the bank! We tried the Tapas, Cowboy Smash Burger and Chicken dish, all very tasty and well presented. Great vibe, chilled and welcoming for families, couples on date nights and pre drinks. Lovely decor and very clean. Great idea to use QR code to order and pay, you can keep an eye on what you’re spending. The staff are more than happy to help you or serve you at the bar. Definitely will return for a drink or a meal. Fabulous! 10/10!

We popped in on a weekday to have a late breakfast. The service was great, lovely decor and nice atmosphere. We ordered from the table and the food and drinks were brought out quickly. A really relaxed place to have food and a drink at reasonable prices.

Pub grub. Large choice of food and drink which should cater for most tastes. Good for a refreshment break if out for a walk round the shops. Orders and payment made through an app so bring your smartphone with you.

We ordered a range of tapas and meals all came out together. Food was lovely and great value for the amount too. Toilets upstairs clean. Refillable water by the bar to help yourself. Friendly staff, happy to help us with questions about food. Atmosphere - it can get loud , but obviously this could of been down to some loud talkers during our visit.

A safe place for a solo diner good selection cooked to order served reasonably quickly service good but when ordering at the bar which is the only way more staff could have been on

Sadly the food was totally mediocre, a pre prepared dinner seemingly straight from a microwave. My guess is that is what we have come to expect. It’s no surprise I don’t bother eating out much.

Came here after doing some shopping in town. Lots of space and a nice laid-back vibe. Easy to order at the bar or on our phones. Good selection of food and non-alcoholic drinks. The service and food was very good.

Food is always delicious - would recommend the lounge eggs to everyone. Service is always prompt even during the busier times and staff are polite and helpful

Love the lounges, good vibe and tasty food

We have eaten at a number of Lounges and Cosy Clubs and were pleased to find one had opened in Shrewsbury. They all have a very relaxed atmosphere due to the design and mix and match tables and chairs. The service is good but the portions small. As well as main courses we had desserts with hot drinks. The cooked pudding was good but one of our party had a slice of Victoria sponge which was a bit dry. That said, we enjoyed our visit overall.

1st time here & wasn't disappointed, very tasty tapa, friendly attentive staff, fast service, easy ordering from our table via the QR code, definitely recommend visiting, lots of families and children, couples, dogs! lots of choices on the menu to suit all tastes, midweek deals aswell, really enjoyed it here & will be back 5*

Hickorys and Beefy Boys were fully booked so floro lounge a third choice but actually much better than expected. Burgers were delicious, cocktails cheap and tasty tapas. Really lovely friendly staff. Comfy and nice atmosphere. Thursday evening. 2 adults 2 kids

The place was extremely comfortable and the floor, tables and chairs were very clean. The food was appetising and overall very neat.The staff were incredibly helpful and kind.The food overall was very nice the salad inpaticular was contradictory, in a good way , to the burger.Delicious. 5 stars out of 5

Super menu and pleasant but dark furnishings. However we left as the muzak was strong beat and loud, not a relaxing ambience. The ordering was via a QR code from the table, no one greeted us or explained the system. Via QR we got to the checkout and it was asking whether we wanted to give an early tip! What for? We were doing all the work so far. Also it took so long via the internet that the muzak had time to annoy us and we left. Shame, as the menu looked really interesting.

Love this place with it's reasonable prices for tapas, great offers for lunch too. Seat yourself anywhere, a real nice retro feel.

We went on a Sunday morning and it was very busy. It took ages for our food to be served when it arrived it was very good. Friendly and helpful staff. I would love them to add porridge to their menu.

Loved this place,very polite and friendly staff,food and atmosphere great,will visit again when back in Shrewsbury

A nice place to stop for a cup of tea and chats with friends during the morning or afternoon drinks hot and snacks lovely

Had a beef burger from here and it was absolutely delicious! My partner had the full English and he really enjoyed that. Lovely atmosphere inside and friendly staff. I hope to come again soon.

Decent value, friendly service and tasty food.

Beautiful place, really quirky. We took a small dog with us and the staff were welcoming , bringing the dog a bowl of water. Breakfast was superb, one vegetarian one full English lovely coffee, one soya one milky . Definitely worth a visit, we will be going back.

A wonderful vibe in this pride Hill eatery

Always great for gluten free choice.

My wife and I visited on Friday 5th January 2024 at approx 3.50pm.The Manager was pleasant amd friendly and advised us to choose a table upstairs to avoid the noise of the loud music downstairs. The atmosphere and ambience was pleasant but the music downstairs loud and intrusive. My wife placed our order with the Manager and a pleasant waitress brought cutlery. Unfortunately, everything was then spoilt by the condescending and patronising waitress who brought the tea and teacakes. My wife had asked for an extra pot of water and we were surprised that what was described as a 'Pot of Tea for One' was actually a pot of boiling water plus and a decaffeinated teabag in a cup. I politely asked why it was served like this as I doubted the teabag would make a strong enough brew, which proved to be the case as the tea was weak and insipid with little flavour. What was upsetting was the attitude of the waitress who actually pointed at the pot and and tea bag and said, 'Pot, teabag, teabag pot - pot of tea.' Her manner gave the impression that she was dealing with mental defectives and we found her attitude belittling. The Manager apologised and said the system had been adopted to 'make sure we were given decaffeinated tea.' As we were both drinking decaffeinated tea this was incomprehensible. Sorry, ultimately less than impressed.

Popped in with my son as we fancied a breakfast and that is what we got... Plenty of options for veggies as well as meat eaters. Will likely be our new place to visit

Not the best Lounge I've ever visited but it was still the usual quality. I was just disappointed by the slowness of the kitchen, as we had to wait 45 minutes for just a main course and a table of 6 people seemed to be getting priority over everybody else

Always love a lounge, head for there when visiting a new place, as I know I will get great Gluten Free and Vegan choices.

Had a very nice breakfast with my son and dog

Great food and service. Beautiful retro atmosphere will definitely visit again

Good location on Pride hill.Great service and food. Two floors so lots of seats. Dog friendly.

Great visit ,staff were brilliant,food was spot on 😎👍

8 of us came in for a meal, it had tables for big groups so we thought it would be fine. We waited ages, hoping someone would come to take our order but staff were just standing around talking to each other. We tried to get their attention but were ignored so we used the app to order. Some people ordered specific milk for their tea but when 4 little jugs were popped on our table, we asked who’s were who’s and the lad just told us he had made it all skimmed. Why give us the option to choose? Then all the teapots, cups and saucers got dumped on one end of the table and in the lads words “you can sort it out between you”. Our food came and looked really nice. I had a bacon sandwich that had gotten hard one the top from being under the lights for too long waiting to be served but it was nice. No other complaints about the food though. Only half our plates were taken away after we had finished. Don’t know why no one came back to take the rest. Overall, the food was nice but the staff were lacking in basic manners and customer service.

Nice place to meet friends, the food was delicious. The service was shocking, had to remind the bar about our drinks couple of times, noone cleared the table. It was not that busy, very disappointing, don't think I will return.

So far my favourite place to eat in Shrewsbury 😋

Popped in and asked, are you part of the cosy club? Seemed most of foh didn't know. Looked like same decor so i asked. Never really got the answer.. so i google it and yes i know more about the business than the staff! Food average, service average..i would return but this place needs a few tweaks

Great service fabulous hot food and very attentive. Thank you all. 😊

I have dined here a few times and always found the food delicious, but often left waiting too long for it to arrive, as well as somewhat inattentive staff- and on the few occasions I have had a cocktail with my meal it has unfortunately been very bad

Catch up with mates, food was fab, staff were friendly, good time had by all

Very nice place with versatile menu. Vegetarian and meat-eater friendly.

A very retro styled place, great decor, and loved looking at the pictures. The food was "ok". Nothing to shout about . Staff was pleasant, and the place was not busy when we went, but the atmosphere seemed dull. Maybe I went at the wrong time but there were three tables in use. I feel it would be a completely different place if later at night. Was given a coke in a hot glass thatssssss weird.

We had a lovely time here. It wasn't busy at all when we went. The ambience was calm with lovely photos/decorations. The food was delicious and not too pricey. Staff are friendly.

We are reasonably regular visitors and always have a pleasant experience. The food is good and varied, the staff are always friendly and helpful and you can take your dog in, highly recommend.

Appalling service in Floro Lounge yesterday evening (Sat 07/10 5pm). Stood at the bar for almost 10 mins waiting to order food and drinks and had no eye contact from either of the male staff. When we queried why they then served a customer who came to the bar after us the one guy said ‘food orders over there’ pointing to where we should have stood. He was SO incredibly rude and dismissive. Our party of 6 chose to leave and take our custom elsewhere. I suggest you arrange for some customer service training for your staff sooner rather than later!! We won’t be returning!!

Honestly worst restaurant I have ever been to in Shrewsbury and lived here my entire life. Drinks took over 40mims to arrive even though hardly any people were in the restaurant. Drinks were also all wrong and required us to chase to get them. Arrived after the food was delivered. Ordered the chicken burger and was the smallest I have ever seen. Asked the server about it, he toolkit away for 10 minutes while everyone else ate their food, manager came over and told me he would check. Another 10iks later, then told me it was standard size. I said I didn't want it, then told me I wasn't allowed a refund to which I said fine I'll have a fresh one and he told me I could have it reheated... Clearly everything is microwaved. I had watched it under the hot plate for genuinely 20mins before I even had it originally bought to the table too. Poor customer service from the manger and will never eat there again. My friend also ate breakfast this same morning and had a massive amount of egg shell I'm her breakfast which also was brushed over. I am not one to complain normally but just an awful experience, even weatherspoons would be better.

Beautiful food, lovely service. First time coming here today and will definitely be back

Good food. Small portions Service slow

Do not eat here if you have an allergy! I ordered a vegan breakfast. The waitress said 'vegan breakfast' and placed the plate down, with a large fried egg on it. I then had to question and point at the food before she even noticed. It was taken back and I was told by a different waiter- 'the whole thing will be done again for you'. The food came back out within 5 minutes, only with the egg removed. So they do not care for contamination in their kitchen. I was offered a free drink and an apology --from a waiter but not kitchen staff, or the waitress who originally gave the meal. Although unpleasant and not right, I'm a vegan due to my personal beliefs. But I worry more for people who have dietary requirements due to allergies and religious reasons. The incompetence would otherwise be laughable.