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The best restaurants serving British food in Henley North South Oxfordshire South East
6 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
2756 Opinions in 2 websites
Went here for Sunday lunch, portions were less than generous so asked for a couple of extra roast potatoes, was charged an additional £4.99 for 1 potato cut into 4 pieces ,I asked for this to be removed from the bill and its was refused ,In retrospective we should have just refused to pay the bill and walked out ,the waitress had an attitude and the manager didn't have the good grace to even come and discuss this with us . Since its recent renovation we were disappointed, but as the old saying goes you can't polish a turd I will not be going back any time soon and would advise others to steer clear of this establishment unless you feel the need to be ripped off?
83 Opinions in 2 websites
It is such a shame that this brilliant chef is supported by a team of people who have absolutely no idea what is going on. This was our fourth trip back. Each time we have been here since the refurbishment, the quality and flavour of the food has been amazing but each time, we have had terrible service. This was the last chance and I'm afraid we won't be going back. We put in our order for food and drink which just disappeared off the face of the earth. Our lunch wine was served before the pre–lunch drinks, had to keep looking at the staff for any sign of food to which they panicked on the realisation that we were STILL there with no meal. One of the young male waiters, who actually was on the ball, couldn't apologise enough and genuinely looked very embarrassed at the whole shambles. Credit to him, credit to chef but the rest of you, sort yourselves out! It's just not good enough.