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The best restaurants serving Brasserie food in Cardiff South Wales
8 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1827 Opinions in 3 websites
Our party of around twelve recently dined at Le Monde, and while there were definitely some positives, a significant issue with service left a sour taste in my mouth. The restaurant itself boasts a fantastic atmosphere and nice decor. The ambiance was lovely, and the sheer variety and appealing presentation of the food on offer was impressive. The menu had a great selection, and everything that passed our table looked and smelled delicious. The servers we did manage to interact with were genuinely lovely and helpful. However, the service model for a large table like ours was severely lacking. Situated at the far end of a long table, we felt completely neglected. Drink orders were only ever taken from the head of the table, leaving those of us further down struggling to get any attention. I personally had to get up multiple times to actively seek out servers just to order a drink, which felt quite inconvenient and disruptive to our group. For my main course, I ordered the rack of lamb for £37. When our food finally arrived, I was excited to try it, given how appealing it looked. Unfortunately, my first bite of the lamb was noticeably cold. My second bite confirmed it was stone cold. I even had two other members of our party try it, and they both agreed it needed to be sent back. Naturally, I wanted to bring this to a server's attention, but frustratingly, there were none to be seen. Despite attempting to make eye contact with several staff members, our end of the table was consistently overlooked. I was reluctant to be the only one making a fuss by getting up to complain, but after nearly ten minutes of waiting for some attention, I resigned myself to eating the cold food as it was clear no one was coming to assist us. Despite the temperature, the lamb itself was cooked beautifully and tasted fantastic. Had it been served warm, it would have undoubtedly been an incredible dish. Overall, I left feeling quite disappointed with my visit. While I can appreciate the challenges of serving a large group simultaneously, the lack of attention to our end of the table was disappointing. The fact that my £37 main course was served cold and I had no opportunity to rectify this due to the absent service at our end has left a bad impression, especially considering my total bill came to £75.

113 Opinions in 2 websites

40 Opinions in 4 websites
Las críticas no me gustaron mucho, pero había sido un largo día viajando y quería algo fácil y conveniente. Mi única queja fue que tardé un tiempo en sentarme ya que el hotel estaba saltando y el restaurante no tenía el personal necesario. Sin embargo, una vez que me senté el servicio era eficiente (que necesitaba) y amable, y la comida era bastante bueno. Tengo un filete de rabo que fue tan suculento y rara vez digo eso de rabo. Menú básico, pero es comida de pub, así que establece tus expectativas en esto y estarás bien

219 Opinions in 2 websites
If I could rate les than a 1 I would. Extremely rude staff, horrendous delivery time and even worse food. These guys have not a clue on running a successful business, not a clue how to cook and have the worst customer service I have ever come across. On the phone I was told ‘check yourself into a mental hospital’ and ‘we have to ‘f***ing cook your food before we deliver’.