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The best restaurants serving Arabian food in Kensington and Chelsea London
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
6646 Opinions in 5 websites
First of all, do not go there if you like a glass of wine with your meal… it s all alcohol free wine, beer and Spirits… what is the point of having a wine menu if it is alcohol free? You should make it clear before we book… I had just finished a 12 hours shift and could have done with wine, my partner too and our friends visiting from Belgium wanted to taste a cider…I have been living in London for 16 years and have never seen that and would not have stayed if we weren’t at peak time and starving, this was our second disappointment. Our first, I had booked a table for 07:30 pm, they had my name down on a piece of paper and the table wasn’t ready, they had to shift people around. We didn’t have to wait too long cause it was not full but still, when people book a table get it ready. Our third disappointment is the service, it was SO BAD… I was tasting this restaurant to take a group of 40 of my clients and we won’t. First, they waited over 30 minutes before taking our order… it really wasn’t that busy…I was so hungry that I would have eaten one of my friends :), a table of Pakistani arrived 10 minutes after us and their order was taken 15 minutes before we did even though we had called the waiters 3 times to take our order and were dismissed and ignored. The waiters themselves were either ignoring us or yelling and dismissing other customers. Telling you, really, really bad service. When one of them finally came to take our order, he was clearly not happy to come to us for some reason and was arguing with his colleague a minute earlier. My partner tried to order a drink and food and the waiter said : No no you order your drink first. We did then my partner started with the dish and tried to add rice and naan. The waiter said ‘ no no, first the dish for everyone, then the rice, then the naan … I mean… if a waiter cannot organise its order, not sure they should be waiting… The food, I was starving and finished my dish, it was basic. I have many Indian and Pakistani friends, I love Indian/Pakistani food and it went down as ok, just as much as a dish you would have bought at Tesco. So overall, no I will not go back. Really bad experience and I will not bring my customers there. I love food, I usually leave great reviews or do not write reviews if I had not enjoyed it but really,I think it is important to warn people, I do not recommend this place. I do not know why they don’t serve alcohol at a restaurant, not sure if it is cultural but I do not like to be imposed one’s culture in London if it is the reason why. My Muslim friends found this quite weird too… in the heart of Kensington on the top of that!
1393 Opinions in 7 websites
The food was just O K. The service was excellent. I was disappointed to learn that the 12.5% "discretional" service charge was not shared with staff. The best part of the visit was the service but we will NOT be back due to this unfair practice.
20 Opinions in 1 websites
If afternoon tea is any indication of the service, and style of this hotel avoid. Visiting with my mum for a special occasion thought we would leave out normal haunts of the Intercontinental, the wellesley and such a like. We chose the Cranley as it was part of a voucher which had been purchased for my mum. Glad we did not pay hut i am very sorry for anyone who does. Food: God knows who made the sandwiches but i would question they were not made to order. Shop bought scones at least a day old, and the chocolate cake looked like it came from Tesco. Nothing like the images or the discription given. Service: Music began as a odd version of hapy birthday on loop, upon requesting it got changed became mute. Then we had the theme to titanic on loop. Staf did not take you through the selection of sandwiches and cakes. No choice between teas. One girl never removed her outside jacket. If you ever wondered what it is like to dine at Faulty Towers then this is your place. However I doubt even Basil Faulty would let service like this. The decor was dated, chipped, and odd to say the least. When we came in the staff were dealing with someone's check in and it was clear they did not have a clue which rooms were free and which had been cleaned and it was 3pm. I feel sorry for anyone like us taken in by the images. This hotel is all a cracking show and definalty no substance.