chapati and karak in Kensington and Chelsea

¡Así es como debería llamarse el restaurante, ya que es todo lo que parecen tener en el menú! Pero no me quejo ya que había una deliciosa selección y elegí una con queso, que parece una buena combinación de cocina oriental y occidental!

I’m really to say this, I’ve been a customer for chapatiandkarak for the last 7 years and a half me and my other eight friends ,customer services change and they very disrespectful the staff wasn’t good Fares

Very discriminatory behaviour and not the first time I have experienced this type of behaviour. I believe this is borderline racism and I will be putting in a formal complaint.

discriminatory behavior Absolutely disgusted and felt violated, when entered to hear they cannot take order because system is down, while other customers were being served They did not put any sign or labels to show that they were entertaining further customer as a result of system being down. There was no apology or empathy from staff either, disgusting behavior. When I read some of the other reviews I realized we were not the only to have faced racist behavior. I'LL never visit that place ever again!!

The ambience is great with an Arabic setting. We ordered for Kadak keema along with chai.. food is great and staff hospitality is great. A must visit in London

I’m sorry to say that but it was really a disappointing experience visiting for the first time. Imagine that the Gents toilet is out of order, they are waiting for a plumber to fix it!! Really!! 2 days waiting?? Don’t wait for the plumber to come, go get someone yourself! But to be honest, the staff are friendly and helpful!

They offer Great food and excellent service.. Highly Recommend! Taste of the food is also good. Must visit

I’ve been meaning to try this place for ages and finally got a chance. Damn the Karak chai is truly special very sweet but hits the spot! Be warned it’s very hot too which I love but can burn your mouth! Their sweet chapatti bought back memories from my childhood.

Nice food, bad priced, The place is small with nice Arabia decorations. Yet they did not take the order right, the cue on the cashier was like body guards around our table, the prices are exaggerated The price of safeha which you need 2 to 3 to fill you up is similar to the huge burger at hard Rock coffee. Experience not to repeat, nor advise others to try

Siamo capitate per caso in questo locale ed è stata un’ ottima scoperta. Il servizio di Oliva è stato eccellente, come le specialità che ci ha consigliato. Da provare!

We had a very nice evening last weekend, very friendly staff, Karak was amazing and food delicious. Looking forward to coming back:)

Hi My name is Ali i have recently visited the karak & chapati Knightsbridge with some of my friends on this friday the staff was really rude and i dont know which language they were using while serving me. They were so loud and wasn't even looking at me properly i told that lady in a suit her name was margrita i wanted to have a table she looked at me with a funny face and told me that she don't have the table to give me ,all of them reserved even though i was looking at some free tables over there. she made me wait for half an hour then we left after looking at her rude and pathetic Attitude, but what i have noticed she was doing this with only asian people. and she was only being rude with Asians Families and individuals One thing i dont understand why its matter for a staff which race is coming there and which race they should give the table. customer is a customer race does not matter at all and the 2nd thing which is really rude everyone was talking in their own language they are working in uk for a company which is based in uk they should speak in english only. if they cant speak in english they should learn it then work i think company should give the staff proper customer service training and they should appoint the uk qualified people who can give some respect to the customers oherwise this is really bad for business. they wont lose anything company will lose their reputation over here in uk some of people over there they should clean the plates instead of giving orders or giving tables. management should take a serious action about it really bad experience .i am going to email your head office as well about this and i am so sorry to say that i wont recommend anyone to go there at all thats really upsetting to be honest

Chapati & Karak is my weekly and sometimes daily spot. Not only do they serve the best karak tea but the staff members are really nice, helpful and welcoming. Margarita, nothing less but a ray of sunshine, always helping, recommending what to order etc. She is such a darling. Hats off to the great work, should be an example to many. Nobody's perfect but she really put that bar high and is close to perfection. loany, true gentleman: this guy definitely knows his job. Always with a smile, always doing the best to make the visits better and better. Keep doing the great job and keep getting making our karak visits memorable. lulia, ‘Welllcoooomeee. 2 Karaks no sugars?' Yes correct she knows the order by heart. Truely dedicated young lady who always provides the best service again. Can't thank them enough for making our Karak time better & better.

Decided to go here for a day out with my mum, after a long day of shopping. It was the best decision we made that day. The staff were friendly and helpful. Would deffo recommend this place, the interior was cute and the food was delicious.

I was there 2 days ago and It was great experience, everything was just perfect, the manager there Margarita is really helpful and welcoming, the staff are lovely

I really enjoyed my visit here, the karak and sweet chapati was delicious! The staff were so welcoming and friendly with us. I would definitely come again and recommend to my friends and family. A special thanks to handsome John, he was so hospitable, amazing service and quality of food overall!

Best tea in London. Hands down. Service with a smile. The prices are a little steep but this is more than made up for by the quality.

الاكل رائع والشاي خرافي و طاقم العمل كويسين و خاصةً جوني جدًا خلوق و خدوم كنت محتار في الطلب و ساعدني في اختيار الطلب و كانت اختياراته مناسبة.

Both karak and chapati were tasty. The interior decoration was Arabic. And the location was great. It would be a great place for one to have something warm in winter.

I must say I’ve had an amazing experience at this place and I shouldn’t forget to mention Anna who’s been very helpful and she provided us with an exceptional service. Thank you once again Anna and thanks Chapati&Karak !

I come to London every weekend to visit friends and family and without fail that includes a stop at Chapati & Karak! A great chill vibe and decent karak & keema chapatis for me to enjoy with my friends and also family friendly for the more older generation! Im always greeted with a great smile and service from the staff and in particular have warm welcomes from the manager Margarita, who is very sociable and friendly and one of the main reasons i recommend the place to people! Eep up the good work Margarita & Team!

The Chapati and Karak team have been nothing but professional, courteous, welcoming and always beaming with smiles! It is always a delight to have non robotic people who work at these places and actually take the time to say hello and greet you warmly. Margarita...

We enjoyed a family dinner (6) last night in Chapati&Karak. Welcome was warm and we were shown immediately to our table, great food and tasty chai. Thank you Chapati&Karak Team

A lovely cafe, beautifully done up and always buzzing with people sitting outside and inside with the best sweet tea!

Nice cup of Karak Chai after a long walk. Their shake was also nice. Busy place but good service. Would definitely go there again

Great karak, friendly staff with excellent service (all of them). I’m almost a daily client and I’ve never been let down by food standards snd service

We ordered the Karak shake , cinnamon chapati and karak tea. In all honest the karak tea was disappointing and got thrown away, the chapati however was nice, it was a good snack, and the karak shake wasn’t too bad either. I would recommend ,...

أحببت المكان والموقع جو الطعام والأهم من ذلك الموظفين الرائعين. نحن عائلة مكونة من 6 أفراد وقمنا بزيارتها لمدة 3...

Chapati and Karak never ceases to amaze me! They strike again with their new delicious addition to their menu - the mighty PIDE! This is literally fresh, hot off their oven - scrumptious, delicious, packed with flavour and lots of good ingredients! We had the...

We came after work around 6ish on a weekday it was fairly busy however we were seated and we ordered the keema roll, chicken roll and karak tea. The rolls were small however tasted okay. The tea was too heavy and we had heartburn after...

Tea was super expensive, there was nothing special about it. You’re better off going to chaiwalla and you’ll get a better karak chai for half the price.

I was in this restaurant today and I had a pleasure to taste for the first time karak was super good but the staff was very horrible and behaving and they spoke different languages ​​I was an ugly

i’ve been visiting this cafe since its been established in London, and i must say I’m very impressed with the service i receive especially from a member of staff Margarita. Whenever I visit she never fails to make me feel comfortable and welcomed. I’ve introduced...

I am frequent visitor to this nice place, Chapati & Karak for almost 15 months during my stay in London. I used to visit it almost in daily bases. The place has a excellent atmosphere and excellent customers services by all staff. Especially, the lady...

I would like to take time out and recognise a colleague called Emilia at chappati & karak. Her exceptional customer services has made my trip to the place very memorable.she provided great service to all customer coming in to chappati & karak today. She definitely needs to be recognised for amazing work. I’ll recommend everyone to try out this place and leave great comments. Thank you Emilia for making my visit in London and at chappati & karak memorable

المكان جدا ممتاز و الكرك ما مثله الحمد لله.صراحه روعه ما مثله في لندن.ما شاء الله مديره المطعم جدا أخلاق وقمه بالتعامل.Thank you margarita you are the best.

nice taste , but expensive.. i order 2 chapate with cheese and 2 karak its 21 pounds .. But The taste was delicious 😋

Avoid. Verystaff who lied about prices and shrugged when confronted. The sweet chapati was barely edible and karak was average but overpriced. A board was up showing past prices and when I said that is wrong and asked if they would take it down to stop misleading customers they said no. Decor is nice however no reason to visit this poor excuse of a cafe.

My visit with my friends on this place was amazing. Love the food and Karak drink as well as the relax experience. Big thanks to the staff kindness and high level of customer service. Specially Margarita and Rossi. This place is a must for locals and tourists as well. Lovely

I don't know why a simple bread with a cup of tea which servers in a paper cup is so pricey! Horrible for environment!

I’ve been coming here for the longest and the staff are always lovely, Roxan (Roxy) always remembers me by name and asks how my days been. The other day I was ill and she took the time from her break to make me lemon and honey hot water! She’s so lo lovely and caring to all her customers, honestly an asset to the Chapati and Karak name.

جيد جدا جباتي وكرك لندن طلبت جباتي عادي وكرك صغير الخدمة جيدة جدا الاسعار مناسبة الطاقم صديق الموقع جيد

Love this place, I’m a regular and it’s always a great catch up spot. The staff are really friendly and overall the staff is on point. Margerita is always hand to offer ace service with a smile too, always recommending the karak and keema chapati!

I’m a regular tea drinker at Chapati and Karak and each return visit is down to the friendly environment and staff services, whenever I walk in I’m always greeted with such welcome from the staff, in particular Margarita is very delightful, always smiling and has my order memorised and she’s a credit to the team! I do and will continue to recommend all friends and family visit Karak for great tea and vibes!

This is my 4th visit here I just love there tea. Its cost £3.50 small. The staff were friendly and wonderful. I be back again soon.

I went there by myself for a cup of tea. The service was efficient and quick. I will go back again. The people there are friendly and helpful.

The service is so bad, the food is acceptable but so expensive to pay for it not worth to try it If you came from Middle East countries Im sure you have better than this in your local home

Service down grade I sit by my self Waiting for long time Staff good but not more Prices moderate for location

Visito Karak casi cuatro veces por semana y ¡me encanta todo! El increíble té, chapti y, sobre todo, la maravillosa gerente Emily, que lidera con el ejemplo y ha capacitado bien a todo el personal. Claramente se preocupa por los clientes y los cuida bien, a pesar de lo ocupada que pueda estar.

Very Delicious taste, you will love it, and must try every time you vising London. tasty fresh chapati and Karak

This is my second visit here. I love there Tea called "Cardamom or Karak tea. Must try. Cost £4. I be back again.

Visito Chapati y Karak casi todos los días y me encanta este lugar. El Karak siempre es consistente y es mejor que el que tengo en Dubai. El personal siempre es amable y rápido para sentarse y servir al personal, esto incluye a Timea, Margarita y Roxy. Desafortunadamente, algunos clientes pueden ser groseros con el personal y los huéspedes también.

Pasé la mañana en Londres e investigué algunos lugares para el desayuno, y esto surgió en la búsqueda.

Lovely food and atmosphere, but dismissive staff put a downer on the experience. Cramped seating, but would recommend to others- for food, not hospitality. Definitely try the shake!

This place is always buzzing. Super friendly staff and fantastic service. Sweet chapati with nutella is out of this world

What can i say ?! This is literary the best place to sit down and have some Karak. The staff are so friendly aswell especially a girl called Roxy shes so lovely and amazing. We met the supervisor Emily shes so kind and sweet aswell..

Best karak I’ve ever had! Amazing chapati always crisp and fresh, karak is made to perfection. This place is always busy whether you start your day here, end it or take a break mid day it never disappoints. The ladies here are always helpful and very sweet. I’ve been coming here since 2016 and always crave it when I’m gone. Addictively good!

I’m a regular customer to Chapati and Karak. The staff are always extremely friendly and quick to take the orders and serve them. The place is very clean and I’m a fan of the food.

Everything is so clean, including the food, the tables and the floor. The opening hours are convenient catering most of the audience. The customer service and staff are unlike any other, THE BEST. Highly recommended.

Unfortunately, this place has really been getting worse over the years. They keep hiring Eastern Europeans who only favour Middle Eastern customers. They are very unfriendly otherwise. I went there for years and if it wasn't because the karak and chapati weren't delicious I would never return.

I visited this place last weekend and tried the Karak Chai and Chapati with Keema, the chai was amazing with Masala and cardamom tea, the staff was very friendly and cooperative as well the price is affordable.

This is the second time attending here expecting it to be better than the first but I am appalled once again. The service here is incredibly poor and really lets down the whole experience. Workers favour the Arab born customers over anyone else. First time I came with my friend, we where seated and waited for over half an hour to receive table service like the Arab women next to us did...and we ended up having to get up to order our drink and food because the waiters continuously dismissed us and made sure to help any other Arabs who came in. There was no warm welcome the first and second time I’ve attended here. The second time I’ve come, people who came after us received faster service whilst we waited. There’s a lot more detail that I haven’t added that’s made me never want to come here again. Don’t waste your money people, there’s plenty of other places that offer the same food and drink elsewhere.

Less than before Or average in every respects The chapati is not fresh Karak good enough Staff many but care less

Nice and enjoyable i only try the karak its nice and veru taste but the place busy or i could say crowded . prices wise reasonable It was good time 😍😍😍😍🌹🌹🌹

Waitress dropped tea on my legs and I had to attend to my burnt legs with a wet towel. The only thing the cafe could give me was a burns cream. When I spoke with their romanian shift manager as the manager was on holiday could not even give me an apology for the accident but blame the owner for not having a health and safety policy in place or some advice on how to treat my legs seen as she claimed to be a nurse also? All I have to say is I will not be going there again nor will I recommend the place either. Staff speak poor english and do not even great you on arrival or departure which I find rude, you would expect more from a place thats located in such an area of London.

Best customer experience ever. The service is outstanding and the karak tea is very unique. Favorite place.

We have been regulars here since they opened in Knightsbridge. The place is just awesome with excellent staff and the tea is fantastic. A special mention to Timea and Emily and all the staff who look after all of us and everyone is attended to with lovely smiles and attentive service. Thank you and keep it up

My wife and I have been going to Chapati & Karak ever since it has opened in Knightsbridge. We have seen how the menu has developed (from literally only 2 items on the menu) to how the team has expanded. We go on a weekly basis and are always greeted by the friendly staff and warm smiles. From Emily who is able to make time to say hello with her warm smile, Cynthia and her welcoming demeanour, Roxi and her infectious energy, Timea and her friendly welcome to Margarita and her effort to always make sure we are comfortable. As you can see, we have made chapati & karak our second home, and the staff make all the efforts to ensure all the customers are looked after even in the busy times! The aroma of the karak brewing and the chapati grilling, makes it a perfect place for groups or a casual day/night out. Overall, I can confirm if you go here - be assured you'll be greeted with a smile, taken care of with a smile and leave with a smile! Well done to the team at Chapati & Karak - your hard work is always appreciated and doesn't go unnoticed!

I can here alot and the service is really good, i would highly recommend it for anyone. The staff ladies are very friendly and helpful.

The staff are great at serving customers amazing customer service and always answering questions about anything I have to ask. Happy smiley staff friendly and funny amazing experience

I’m a regular at chapati and karak, the staff are always friendly, they check up to see if everything is okay and are quick to clear up the tables. The food and drinks are consistently amazing.

We come here often. Not for the service. No smiles, and we got forgotten I think as we had to ask again for the order. The booths are comfortable. The chairs not.

I heard about this place from a friend as I love Karak chai we all decided to go. We were bitterly disappointed as we were told no seats were available and had to wait. We were told someone would get us as soon a seat became available. Some people came in behind us and they were seated in a booth before us so we decided to remind the staff. They told us a table was being cleared and we would be seated there. As soon as the table was cleared they forgot about us again so we had to approach them again and ask if we could go take a seat. After this there was a catalyst of disasters the waitress dropped hot steaming karak on my friend and what made it worse was there was no first aid kit on premises. We were offered no formal apologies for the conduct we received the food given was cold by the time we sat to eat. We were just offered some money off of our order. Would definitely not recommend this place to anyone. To be honest I have tasted much better karak chai the chappati was not great. The tea was better than the food.

Been visiting Chapati & Karak quite often, always take away, however yesterday I’ve decided to stay in and have a chat with a friend. We were unpleasantly greeted upon arrival with the impression that we are not welcomed there and bothering the staff to chat. As soon as we sat down, the lady came to take our order and wasn’t happy that we were not ready. The chapati’s were literally thrown into our faces with no explanation which one is with what (ordered 2 different types). No thank you, no here’s your food, goodbye nothing. This place would have been much better without the miserable staff and with self service Options as the staff simply ignore you. It’s such a shame because the ambience and the food is really good, but unfortunately the staff doesn’t make you enjoy it. I’m only putting 2 stars for the tea and chapati.

Después de caminar por el centro de Londres durante horas, mis primos y yo necesitábamos un descanso para tomar un café para reponer fuerzas y sentarnos un rato. Habíamos visto a Chapati y Karak mientras caminábamos antes, así que decidimos ir allí.

Nunca me olvido de venir a tomar el té en esta encantadora casa de té. Al parecer está basado en Qatar. Lo sirven muy caliente. Estoy seguro de que cada taza contiene 100 calorías, pero ¿quién está contando? ? ! ! Lo único malo es que suele estar bastante ocupado. A menudo es difícil conseguir una mesa y, por lo que puedo decir, no hacen reservas. Después de una noche en la ciudad, nada mejor que relajarse con un buen té en Chapati y Karak. El único postre que tienen es el chapati. Puedes conseguirlos con nutella si quieres.

Great decor, friendly service, tasty chapati, karak tea with cardamom is the best tea in the world, I will be back soon.

Visited Chapati & Karak on a rainy saturday when it was hammerring it down and my companions, a group of 14 people, decided they wanted cha (desi tea). Having been to Chapati & Karak once before I knew that the closest thing to cha would be there so that's where we ended up.

I simply loved the tea and meethi chapati. My daughter and I absolutely loved it and the location is so perfect 👌🏻👏🏻 Very different and excellent idea of having karak with chapati on such a good location.

A lire vos avis, j’ai l’impression de vivre sur une autre planète !!!

After a hard days work my best mate recommended this place after having a lovely meal in Ealing. So we drove all the way to Knightsbridge to have some Karak tea.

Visited this place yesterday 21/10/18 with my family. Amazing Karak.. Cinnamon Karak reminded me so much of the desi kutting chai you get back in India...

Really enjoyed my time here. From the minute I walked in, I felt like royalty. The manager, Alex, helped me find a seat, as I am pregnant and couldn’t stand for long. The service was impeccable and the food speaks for itself. We ordered Karak tea and soft cheese and sweet chapati, which all arrived in record time and tasted Devine!!

I like the music extremely🙈. The atmosphere is very warm and friendly. The place is very good and the chapati and karak are so delicious.

بصراحة الكرك تذوقت افضل منه وبالنسبة للجباتي الجبن مرره شحاذه

An amazing place worth the try after dinner. We were in the vicinity, post a Thai dinner went to Chapati & Karak for the first time. Ordered the sweet chapati and one Karak (chai- tea). For a non-tea drinker loved the middle East experience. Recommended.

Won’t be coming back to a place that doesn’t treat all paying customers equally.

Sergiu was very welcoming and polite. Me and my friends really enjoyed our time here. Excellent customer service!

Chapati & Karnak are very delicious. But some staff their ways not nice with the customers. 18-09-18

I tired when first time opening before couple of years and this is the second time honestly I don't like karak but I tried the one with hail and it was too tasty rich and spicy even better the one I tried it in India, the atmosphere is normal showing the traditional Qatar's home decoration. The chapati is good and not oily so that is perfect for me.

I’m a regular customer, always pop in when in Knightsbridge and get myself a big karak to go... undoubtedly best in London! Additionally, delicious chapati.

Hi chapati karak my name îs Cosmin ANd I appreciate all team from there it’s very friendly and very nice so I will come back there happy thank you so much 💖😘😘🍴

It was my 1st time to karak & chapati in london but i have ate alot if chapatis and karaks restaurants, we ordered 1 soft cheese and i added honey but they serve it aside so u have to do the hard work dipping it or fill it, eggs with cheese and i preferred it more

Loved this place .. Small, very busy but very homely place ... Enjoyed the karak tea better than the cardomon tea an my hubby loved the sweet chappati , I had the keema chappati which was nice ... Would come back again .....

Cheapest chapati in London We had 3 plain and one cheese Plus three Karak Service very good Prices moderate Staff friendly

Took my friend there. Asked for a table of 2. The waitress made space for us. Ordered what we wanted and later asked to replace one cup without sugar and in no time it was done. Great

was ignored for 20 min and I dont know if its because Im not Arab (Im British but live in Qatar) but the service was atrocious. Walked out without drinking anything and the prices were atrocious for what is seen as a cheap working class drink in the Gulf (bear in mind Qatar is supposedly the richest country in the world yet their Chapati and Karak mint tea sells for 4 riyal (80p) but here is £4.50) Service in the Qatar branch is a LOT friendlier than here too. Plus who sells a drink in a paper cup at that price? I went to Harrods for excellent service and coffee in a china cup for the same price.

Lugar muy concurrido, no es fácil encontrar un lugar para definir, así que para ir. La tienda sirva bien cocinado y preparado té con leche y algunas especies llamado la tienda sirve también de Karak. Pan estilo indio, así que la combinación de ambos le da el sabor especial de Chapati cruce en el té de karak. La decoración es muy bonita desde el viejo estilo de Oriente Medio, ambiente muy cálido. Agradable para probar.

This place is like a hidden gem it’s very close to Harrods and it’s s must place for tea (chai) lovers with a hint of Arabic and Indian style to their food , decor is very nice. This is a small place and I believe they should branch out more so be prepared to wait if not booked , once seated we got placed our orders for Karak chai with cardamon and the cinnamon chappatis which is a good portion size , the chai was awesome and the chappati was very nice too , I would definitely visit this place again it’s where most Arabs will grab a snack with the relaxing ambience.

Indian style teas and filled parathas, tried the cardamom tea and karak tea, really good 👍the restaurant is really nicely done in old Arabian style. The waitress was really friendly and helpful and the service was excellent 👌