The best restaurants serving American food in Caerphilly South Wales

Welcomed all who arrived. Very flexible with orders even going out to purchase dairy substitutes when not available. Dynamic and with many ideas for the future. I hope he succeeds!

The kitchen was stinking . Bins overflowing with rats in and out. Owner has an attitude problem. She also leaves nasty comments on soicial media about other business and companies

Always made welcome there,enjoy playing pool there and having a few newcastle browns,shame the snooker tables upstairs were sold and taken away.

These were my ‘loaded’ fries😂 paid an extra £3.50 with my meal deal to have them. Shocking to say the least

"Escape to the 1920s" for a "premium drinking experience" encourages the website. The photos depict a cosy, sophisticated location. So we were excited for our visited. On arrival, a gigantic TV screen was blasting the rugby match to the extent that it was difficult to hold a conversation. This wasn't mentioned when I booked. So not 1920s, not immersive, not cosy, not relaxed, not transported to a time gone by. Just generally not the atmosphere that is advertised.

I’ve ordered here probably 7 or 8 times in the past and it’s hit n miss. One order will be bang on the next missing toppings or desserts or cold even. some reason we still sometimes order. They did do great create your own style burgers which is now not available on the new menu. You also can’t buy add ons which is a let down not even extra bacon or cheese sauce... The menu is pretty basic and underwhelming really. The latest disappointment was going to order at 7.45 and being told they aren’t taking no more orders. This has happened a few times I’ve attempted to order. Doubt I’ll bother again.

Ordered food in the morning with a collection time of 12.20. Arrive on time to have to wait a further 10 minutes. Then when I drove back to work with our meals we found out we were missing some dirty fries. No problem I’ll just drive back it’s a honest mistake. Arrived and explained to be told it wasn’t on the order and that they had written it down wrong. I was then rudely told if I wanted them I would have to wait a further 25 minutes. The food is nice but the poor customer services lets them down. I wrote the same review on their facebook page but they blocked me and removed it. Clearly not open to honest feed back. They have a winning formula if they can just sort out their poor customer service.

I was served by a very polite girl called Cody couldn’t do enough for us, would go back there as I had service with a smile would definitely go back to the store especially If it’s more people like Cody 😊

I literally can’t remember the last time they actually gave me a complete order with everything I ordered. Again, no sauces, replacement items.. terrible.

Ordered 2 mighty buckets for one at drive through. A bucket should contain 6 chicken pieces of different types. Got home and found each bucket was 2 pieces short.