Aviary in Caerphilly

"Escape to the 1920s" for a "premium drinking experience" encourages the website. The photos depict a cosy, sophisticated location. So we were excited for our visited. On arrival, a gigantic TV screen was blasting the rugby match to the extent that it was difficult to hold a conversation. This wasn't mentioned when I booked. So not 1920s, not immersive, not cosy, not relaxed, not transported to a time gone by. Just generally not the atmosphere that is advertised.

Myself and my family had booked The Aviary weeks in advance for our annual Christmas Eve food and drinks outing and we were all looking forward to it. It was a first time for me to come here and as we arrived I was impressed with the decor and vibe. However, the young lady that greeted us at the entrance didn't have the best attitude which kind of set the tone for the day. After we were seated she came to take our drinks order, I asked if they had any mulled wine available and she didn't know so I asked her to find out. The other members of my party ordered cocktails but I was happy to wait to find out if there was any mulled wine. After waiting between 15 and 20 minutes she hadn't returned so we asked a different lady at the bar who advised she wasn't on shift but would make our drinks as she could see we had been waiting. Bearing in mind there was only us and 2 other tables in the bar. Our drinks came and shortly after the manager approached to advise that due to a leak they were unable to serve any food so she offered us a free round of drinks. Obviously we were a little disappointed as it was Christmas Eve but these things happen and the manager was very helpful and apologetic. I hate to leave negative feedback on someones customer service as I appreciate no one wants to work Christmas Eve but this wasn't great.

Popped in for a coffee today with 3 friends..Such a welcoming place ..spotless ..so impressed we prebooked Christmas lunch..well done staff keep up the good work

If I could give more gold stars I would. The Aviary is such a clean, beautiful, happy and funky place to wine and dine. It's absolutely spotless, the staff are so friendly and the service was incredible. I took my friend for lunch and ordered loads off the menu - Food, sides, desserts and a few mocktails so expected to pay around eighty pounds because the quality was there. I was so shocked when I had the bill and actually said 'wow that's really cheap.' It was like a third of the price I expected. If anything, I think for the quality of the menu the prices should be a bit higher. The place blew my mind so much I am booking my Son's Birthday event there. You won't get any better than the Aviary. It is definitely my new favourite place.

The Aviary is such a clean, beautiful, happy and funky place to wine and dine. It's absolutely spotless, the staff are so friendly and the service was incredible. I took my friend for lunch and ordered loads off the menu - Food, sides, desserts and a few mocktails so expected to pay around eighty pounds because the quality was there. I was so shocked when I had the bill and actually said 'wow that's really cheap.' It was like a third of the price I expected. If anything, I think for the quality of the menu the prices should be a bit higher. The place blew my mind so much I am booking my Son's Birthday event there. You won't get any better than the Aviary. It is definitely my new favourite place.

Had a lovely, atmospheric evening celebrating my birthday with a few friends. What an amazing choice of cocktails & drinks! The tapas were delicious too. Staff were friendly and attentive

These guys work so hard. We love them. They're so friendly and make us so welcome. Such a fab place. Good transport links to Cardiff

I’ve been here on a number of occasions, sometimes 2-3 times in the same month with my partner, it’s one of our favourite places to go for alcohol cocktails and especially the food. The waitresses are so lovely and welcoming, the vibe is amazing, good music , the manager is absolutely delightful. Food is delicious and comes out piping hot. And it really is the life of Caerphilly. I would 100% recommend to anyone :)

The atmosphere was buzzing with energy, and the cocktails were absolutely mind-blowing. Especially my favourite 'Old Fashioned 🥃The mixologists really know their stuff and created some of the most unique and delicious drinks I've ever tasted. The service was top-notch too, with friendly staff who made us feel right at home. It was the perfect spot to hang out with my friends. If you're looking for a place that combines great vibes and amazing drinks, the Aviary in Caerphilly is an absolute must-visit! 😍

Love visiting this cocktail bar. Very friendly staff always welcoming. The atmosphere and presentation is amazing. Great cocktails and dog friendly up to 6pm.

Visited 10th Nov 2023. What a shame. This place was so good before. We had a weak odd looking Cosmo and whisky sour that didn't have a hint of whisky and tasted quite nasty. We won't be back

First time walking through Caerphilly and came across Avairy. The outside caught my eye and the menu shown has a very good selection. We were greeted by a lovely young lady and seated. The décor is wonderful and suits the atmosphere here. My partner had the Big G Breakfast it was served on a baking tray and is huge! I had the poached egg on sourdough (great addition that you can choose how you'd like your eggs as fried, scrambled or poached). Oh my it was tasty! Coffee was a really nice roast and very good quality Earl Grey Tea too. We will definitely be coming back here again and want to try an evening here as by reading other reviews sounds like a good place to come for cocktails ( love a cocktail) Overall fantastic, I recommend for anyone to come and try this lovely establishment!

Went to a comedy night here. Brilliant acts, friendly service, nice food and cocktails. One of our favourite place to go in Cearphilly.

Great way to start the day. Good service and prompt. Food hot and tasty - good value for money. Nice atmosphere.

Always great atmosphere and AMAZING cocktails. Nice to have a high end venue in Caerphilly. Staff are always polite and helpful when ordering too.

Although it was quiet on a Saturday afternoon service was slow - food was ok but but dry -waitress didn't bring napkins or offer condiments.

Ok so just returned from lunch we are trying to find a good lunchtime venue since the gatehouse closed where every meal we had was excellent, good food, good and prompt service .so as we have tried most restaurants in Caerphilly we thought we would try the aviary..there where only two other people ahead of us .25 minutes after ordering our lunch came a cereal bowl of pasta and a luke warm chilli! ...there were other issues to ...when we gave our opinion the guy accused my husband of being aggressive!.(if you knew him he is very mild mannerd)..how is one meant to complain these days ! He gave several excuses about new chef..limited menu .etc...all of which should have been explained earlier ...maybe he should spend less time on his lap top and more time helping the struggling chef...stick to being a cocktail bar I'm sure you are better at that ..ps the young waitress did try her best

Always a lovely place for a cheeky cocktail in Caerphilly.... decorated beautifully... love it x

Went for my thirtieth birthday on the 19th of August the young bar boy was lovely at first until of course we started haveing a drink myself and friend was drinking a cocktail where you play the ball game and can win a shot we won was haveing a good time both not even drunk until this young boy started stating facts that we have been here before and caused trouble we both assured him this was our first time to that he walked off stating he was going to do us some horrible tasting shots much to his disappointment they was lovely even when hes watching and pretending to be sick by this stage hes offered my friend out side showing us his muscle don't think ill ever go here again for the price of a bloody cocktail you'd think some safe would be alittle more nicer

Came in over the weekend. Paid £39.99pp for a bottomless brunch but only 5 cocktails to choose from. For £39.99 I expected a lot more variety. The lady behind the bar seemed quite rude and the place overall just seemed quite dirty, especially the toilets. The food on the other hand was very nice but for bottomless brunch I advise to go in to Cardiff, it's a much better option and cheaper!

I decided to pop to Aviary for a birthday cocktail. The interior looks nice, smaller than it looks on the website. Staff friendly but my cocktail wasn't great. I wouldn't recommend this place to be honest. The cocktail only tasted of pineapple juice and no fancy glass like on the website just a straw. Not a fan.

popped in for a quick drink during the day. Nice little bar which is quite quirky. Worth stopping in for a drink or some light bites

We had our first girls night at the Aviary on Friday and we have no complaints!! All of the cocktails were amazing and also great value for money (2 for £12 all day Sun-Fri). The staff were very helpful in recommending cocktails we may prefer! 10/10 recommend and glad to support local businesses!

Lots of mixers out of stock , service very slow , no atmosphere, made to feel very unwelcome as if we shouldn’t be there . Some cocktails ok , others really not what they were meant to be !! Made to feel like customers problem not bar staff . One member of staff very very rude and abrasive in his manner , he also kept staring at our table which made us feel even more uncomfortable. Food very mediocre ,poor value and appeared microwaved !! . Not sure what’s happened to this place very different to how it used to be with no idea of good customer service . Definitely nothing like the experience described on the website !!

Disappointed with experience our party of 6 had yesterday. Deposit of 100 provided as requested however on arrival no allocated reservation others had to be moved. After our first drink each a very rude waitress had asked us to leave despite not using the tab we had she then apologized however remained arrogant and unpleasant throughout our stay her drink measuring skills are very questionable as well. Poor service throughout and would not recommend

A lovely cocktail experience in this little town 🥂

If I could give less than one star I would. Avoid this place like the plague - Happy for you to just "leave a bad review" rather than try to accommodate their customers and have them spend more money. No wonder they couldn't pay their electricity bill! Bad management, bouncers are aggressive and demand you open your bag to check for "weapons" on arrival. Cocktails are disgusting and the prices are more expensive than a decent cocktail bar in Cardiff too. I don't expect them to change or even give a monkeys about this review as Thier manager was a 20 something year old girl with an attitude problem. No wonder the business is failing. Lovely decor though. Would not recommend.

Disgusting service from rude staff. The cocktail they served me was un-drinkable and when we complained the response from the manager was ‘it’s not my problem if you don’t like it’. They proceeded to charge us for drinks that were absolutely vile. Avoid this place like the plague!

Bizarre experience last Friday when we came for drinks after a meal. We had a booking from 10-12. The doorman was extremely rude and unwelcoming and along with the staff made us feel like we should leave so they could close early. They were turning people away from around 11.10pm-two large groups so they could close which left me and friend there on our own being glared at until we left whilst they switched lights off/closed blinds and lowered the music. We swiftly left at 11.30pm.The cocktail I had was not very nice and I didn’t enjoy it. I reached out to the owner on instagram to complain about the poor service and they didn’t even acknowledge it-poor customer service for a hospitality business especially in a small town where people talk. It’s very disappointing as only a couple of weeks ago they were reaching out to people to go there to support local as they had such a high electricity bill and were struggling. I would not recommend anyone to go here and urge you to avoid! I will not set foot in there again.

Never any lager. Overpriced for caerphilly. Nice atmosphere tho

Unusual, unexpected but marvellous.

absolutely stunning place with lovely staff, food was lovely to, will definitely visit again

Amazing drinks and the staff are friendly and fantastic.

Best place to drink in Caerphilly. Had a great night here Saturday for my 18th birthday. The atmosphere was lovely and the rainforest cubicle they had was really cool. Staff were lovely and accommodating letting my under 18 friends join us for drinks ( providing they stuck to lock tails obviously). Drinks were amazing as expected especially the cold Joe's would definitely recommend those, and as they were ran off their feet they offered us a discount to Appologise, which was a nice gesture. Overall an amazing night and will 100% be returning soon.

came in for a drink after work with my wife. our bill said that the bartenders name was Teigan. not sure if this is right. drinks were amazing. my wife had a bit of a cough and she brought water over without hesitation. i ordered an Old fashioned that was not on the menu but she made me one and it was delicious.

We visited on Saturday night as part of a party of 12-15 people. Whilst the staff were great we were told that there were no mocktails, as they didn’t have the ingredients to make them or J2O’s leaving very little choice for those that were driving. There was also nothing on draft and this was shortly after 7.30pm when we arrived. About 30 mins later they had run out of bottles of Peroni and all that was left was Corona or Budweiser. Had we not been there celebrating a friend’s birthday, we would have left shortly after arriving. For a Saturday evening the distinct lack of stock was shocking and very evident. Suffice to say for many of us it was a our first visit to the Aviary and we had high expectations but it fell well short of the mark and I doubt many of us will make a return visit as we were left thoroughly disappointed.

Came here for afternoon tea with the girls for Christmas. Waited an hour for a drink. I ordered berry prosecco which tasted cheap. £12 for two, shocking. This is Caerphilly not Cardiff. We had an allocated timeslot of 1.30pm and expected the afternoon tea to be served shortly after arriving. You know how us women starve ourselves all day before going out for food! Nope. We waited over an hour. All 12 of us. Another couple and their small child next to us getting equally as impatient. So the afternoon tea finally arrived. Complete letdown. Nearly £34 between two people. Looked like someone had nipped to Tesco, cut two mini picnic pork pies in half, two mini picnic scotch eggs in half, one scone in half (no joke), eight finger sandwiches (essentially 4 slices of bread), tiny slices of mini cheeses. Is there any need to cut a mini picnic scotch egg up in half?? Doesn't make it look more y'know. This stand was worth barely £5. £10 max! I know profit needs to be made but it was shocking. Terrible value. What world do we live in when a grown ass woman has to share a scone??? The clotted cream and jam took forever to arrive. I ended up eating my half dry 🤣. Our two hour timeslot nearly up. It was all very hurried. Why hadn't out afternoon tea already been prepped given that we had pre-booked weeks in advance? The staff told us they were a chef down. Word on the street is that they don't even employ a chef and the bar staff have to actually conjure up this food. First visit to the Aviary and in absolutely no hurry to return really sorry. Just an honest review.

Came here a while ago in the afternoon and probably had a bad experience compared to most. The other half ordered a cocktail to be told “you can’t have it as we are low on ingredients for it so have to hold it back for tonights customers” bit weird given we were paying the same prices in the afternoon. Then within a few minutes saw said cocktail going out to other tables so I asked how they could have it to simply be told “we’ve got more ingredients now” not the best customer service really, but I do hear good things from others who have been.

Lovely decor excellent smily young gentleman serving us. Most items we pre ordered from the food menu was not available so we got compensated with one pizza. The lady manager was rude miserable and very unhelpful such a shame as she will damage business for such a lovely place. I think maybe you should concentrate just on cocktails as the food took over an hour so we did not eat together.

Amazing drinks and fantastic service. Loved our staff night out here where we had lush small plates. The staff are so friendly. Highly recommend

Should put notice on front door or Google as always closed when expected to be open.

Booked the “red nose reindeer “ afternoon tea with the girls. The place looked amazing and the staff couldn’t have been more helpful and attentive. Everyone was so super friendly. Cocktails were gorgeous and food was beautifully presented - not the best quality ( store bought I suspect!) but super afternoon tea. Thanks Aviary

We visited the Aviary because they were advertising live music and two for £12 cocktails but when we arrived there was no live music and the waiter said they don't two for £12 cocktails on a Friday. They did honour the 10% off cocktail trees...

Great place, very pretty. Friendly staff and the cocktails were lovely.

Fantastic venue. Friendly staff. The managers couldn't do enough. The owner is a friendly polite gentleman.

Very cosy and stylish place. Good cocktails. Worth to visit :)

I popped in to have a drink with a friend - I was fortunate enough to be served by Teigan. She's a credit to the establishment. Lovely decoration inside and great drinks. Teigan is a great server who was friendly and chatty throughout our visit!

A friend and I went tonight and Jamie is an absolute darling! Nothing was too much, so polite, so attentive and the cocktails were amazing. We will be back

Called in on a Saturday night not busy two girls working waited eight minutes for them to serve us they were to busy playing with their phones to serve us so we walked out shan't. be going back management take note

Fantastic atmosphere, real cocktails made from scratch. Always a good night in there.

Delicious cocktails, plenty of choice, long refreshing ones to bitter small ones. Also coffee etc served. Relaxing atmosphere with great service.

amazing service , great choice of cocktails , lovely venue and definitely worth the visit!!

Lovely lovely cocktails that surprised my tastes, would love to see some more handcrafted cocktails that don't involve gin though

Calvin and Jamie were impeccable! Amazing service! Loved the decor and will visit again. Carolyn and Jennie

We booked for my birthday in May and would absolutely come again. The staff are so attentive and helpful. It says a lot when the staff appear to enjoy their job, it definitely makes a difference to the customer experience. Can't wait to visit again.

Always have a fabulous time at The Aviary! Fun staff, great atmosphere and delicious cocktails.

Absolutely lovely place, drinks were amazing, they always went that extra mile to please. The entertainment was perfect and the staff were more than polite and welcoming, Can’t wait to go back !

Really worth a visit. Cocktails are amazing

Really disappointed tonight, the entertainment was poor have had many very good visits and usually impressed but service was slow and this added to the poor entertainment left after 15 Mins

Wow. Just wow! Amazing cocktails and fabulous bar staff. Couldnt have been better

The worst customer service I have experienced in a very long time. No interest whatsoever and customers made to feel like an inconvenience when having to ask for menus to be provided and then to be served!! Very disappointed, won’t be returning and won’t be recommending....

I'm usually not a big fan of cocktail bars but I have to recognise that this one is really nice. Good atmosphere and very friendly staff. If you are in the Caerphilly area, please come and enjoy.

Very nice pub staff are really welcoming

Cocktails tasted watery and, after trying half the menu, not particularly nice. Need to give their drinks more love and possibly try the swill they're serving.

Great cocktail bar with excellent staff . Best to book for a weekend table.Fantastic range of cocktails .Great central location and outside seating when seasons allow .

Great cocktails menu plenty of choice. Not the cheapest but you get what you pay for, very strong drinks fairplay. Love the vintage theme in here.

Run out of drink poor service slow service

Love this cocktail bar, always friendly and welcoming staff and service. Booked to go in the new grottos for cocktails, delightfully Christmassy and with heaters and blankets it was cosy and cwtchy. Recommend the great range of cocktails here.

Very accommodating, small place, but service great

Loved all our cocktails and service. Diolch yn fawr.

Loved it the first time I was there - was able to make a drink not on the menu for me and was very happy. Most recent time I tried to go was 6pm on a Sunday but they were shut! So disappointing!

Been here three times since the lockdown ended and I must say this is an awesome venue with superb cocktails and excellent staff! I would highly recommend you visit! Cocktails on par with the Alchemist and a very well decorated bar with a great atmosphere....

Great selection of drinks. Staff make this place. Great service and delicious cocktails. Fantastic atmosphere

This is the most amazing cocktail bar, regular patron since it opened. Never had bad service or a bad cocktail. Excellent and a brilliant place to visit for cocktails or coffee and cake.

Top cocktail bar. Lovely atmosphere & yummy cocktails 👍🍸🍹🧉 Definitely going back again af would recommend. Great for Caerphilly 🏴󠁧󠁢󠁷󠁬󠁳󠁿

A little gem in the heart of Caerphilly. The place looks great and the staff were lovely. The gin menu was great and the drink I had was first class. Didn't try one but the cakes looked great

Where to start. Great looking place with good reviews. Tried to go for a lunchtime tipple on a weekend away. Managed somehow to place an order with the work experience waiting staff, only to be told some time later that he had to take order again. Might be to do with not writing it down.....anyway, reordered and took several minutes to find out that they had no draft beer as "they had a busy night last night". Nor the chosen bottled beer for the same reason. Overall cocktails and eventual beer choice were delivered and quite nice. Don't go at lunchtime after a busy night. Not sure how you check this.

Lovely atmosphere and everything was reasonably priced. Great service, welcoming staff. Would definitely go again.

We booked a table and what an amazing place! The staff were all so friendly and helpful and the cocktails were perfect. Fabulous ambiance and decor… will definitely return!

Nice place for a relaxing, cheeky, mid afternoon cocktail. Internal deco fits the occasion.

Expensive but a fairly good atmosphere.... Covid safety very poor...

Classic Cocktails were 2 for £12 Amazing value. The Bar is so lovely and the staff were really helpful.

Came with friends for cocktails, the menu has taken a twist so the regular drinks I'm used to asking for in a cocktail, I had to ask for recommendations but this was no bother, the girl who was working took her time to explain each...

Love this cocktail bar. Small, intimate but with a good range of cocktails and a lovely atmosphere. The decor is amazing and I have never had anything other than the most amazing service any time I have visited. The coffee is amazing in the daytime...

Fantastic cocktail bar in caerphilly, beautifully decorated, lovely for a special occasion, been here a few times,dosent dissapoint, definitely reccomend

Something different ?something great ! Booked in advance, nice greeting, great decor, shown to our table, good variety of cocktails, great variety of all drinks, beautiful ingredients used, great quality liquor, lovely mixers and even better service. Atmosphere is great, this place will suit everyone...

Very nicely decorated but very small in side just one toilet and the drinks ar very expensive alot more expensive than down in the city née alot of money to go there fo a night out

Great to go out with friends again and catch up on a lot over cocktails. Lots of variety-something for everyone and a good night out. We only booked for an 1 1/2 slot but due to a lot of no shows we were able to...

Lovely little place, would come again. Great variety of drinks and good prices. All the best to the team. It was a great time out

Great cocktails..... roll on 2021 when it can open again!

This place is just what Caerphilly needs! Quirky place and amazing cocktails! Can’t wait til they reopen!

Lovely bar. Had ordered cocktails here during the first lockdown and had them delivered. They were sooo nice. Also recently booked a table for me and my mum. Much to our surprise we had a very merry night. A bit pricey but delicious. You won’t be disappointed

Too enclosed, service was awful and couldn't wait to leave.

Lovely decor and atmosphere with fabulous music

Very good place, excellent service highly recommended

Lush cocktails and great service. Can't wait to go back!

Amazing cocktails! Lovely to have such a nice bar in Caerphilly, friendly staff that can't so enough for you. Well decorated and really good atmosphere cant wait to be able to come again.

Great evening here, perfect to celebrate my 1 year wedding anniversary, staff were friendly, drinks were fantastic. Looking to book again very soon. Thanks to Ollie and Ben for making it a good evening

Nice place, immaculate toilets, good staff, if a little pricey. But right in town, and no yobbos.

I really enjoyed myself 🙂 at Aviary cocktail 🍹 bar tonight, lovely cocktails,would recommend Aviary to my family and friends xx