The best restaurants serving American food in Patchway South Gloucestershire South West

This is our second visit within a few days. Our waitress was a really lovely lady called Barbara, who was so helpful and all in all fantastic. The service and food was awesome. Will we return, absolutely

Nos encanta American Diners, pero como nuestro viaje de larga distancia está llegando a su fin e íbamos de compras decidimos visitar Mollies después de verlo en un artículo. El lugar es muy bueno y replica a los comensales modernos, habíamos reservado así que nuestra mesa estaba lista para nosotros. La cabina era amplia, cómoda y limpia. El camarero estaba bien, pero tenía una voz muy suave que en un ambiente ruidoso era un poco desafiante. Pedimos bebidas que llegaron bastante pronto, pero fueron entregadas por otra persona que no pudo confirmar que el café era como pedimos, un solo trago negro, resultó ser demasiado fuerte para mi esposa y se necesitaron dos solicitudes para obtener un poco de agua caliente para ello. Pedimos nuestras comidas principales, mi esposa no podía tener lo que quería, ya que nos dijeron que estaba pre-preparado y tenía mayonesa, no es alérgica a él, pero simplemente no le gusta, por lo que eligió los tiernos de pollo. Estos llegaron sin nada con ellos solo las licitaciones, que estaban bien pero muy claras. Me dijeron que mi elección de vientre de cerdo no estaba disponible, en realidad, un sábado a la hora del almuerzo? Así que pedí un hot dog de queso con papas fritas. Estaba bien, pero el plato estaba un poco desnudo, sólo una fina rebanada de pepinillo. Las otras dos comidas se veían bien y estaban como ordenadas, así que no hay quejas, aunque las hamburguesas son un poco pequeñas. Pedimos tres postres, un helado expreso, un gofre y un merengue de limón. El helado llegó sin el café Kailua (£ 3 ) que se había pedido y mi gofre llegó sin el jarabe de arce, tuvimos que llamar a alguien para que los trajera. En general estaba bien, pero le faltaba el estilo y la atención al detalle que hubiera esperado, no debería tener que seguir recordando al personal lo que ha pedido. Los precios son un poco altos.

Don’t often write reviews, but felt I needed to this time. Our first night without our children in over a year and we were excited to have some ribs. Ordered 2x full rack of ribs (one ultimate, one regular) and some drinks. Took around an hour to arrive, and when placed on our table the server just said ‘bbq ribs’ and hastily put them down, no mention of which were ultimate… and it was a different server to who took our order so she wouldn’t have known our orders. We then look at our plates as the server hurries off. My partner had 4 ribs and I had 5… they were definitely half a rack of ribs. Considering the full rack of ultimate ribs were £30, there was absolutely no way we were letting them convince us these were full racks. I hovered by the kitchen for a good few minutes while 4/5 members of staff just stood talking. Eventually someone came over (bar staff) who said they would send someone over to check. Another few minutes passed until someone returned and confirmed that a) she put through full racks b) we were served half racks and c) she couldn’t tell which were ultimate and which were regular. She did apologise and took things off the bill (making up something about how she tried to give us both ultimate ribs because my code wasn’t working for the full ribs upgrade - but she said she’d get the code when we she got the bill so I know that wasn’t true as I hadn’t given it to her!). It spoiled our night we were so much looking forward to and worst of all we were still hungry!! It was also no longer hot as we had to wait for someone to come over! If we wanted half racks we would have ordered half racks. I understand things go wrong, I’ve worked as a server before, but I feel they were trying to cover up their mistake instead of being honest. All it would have taken was being up front and apologising instead of hastily throwing them down and running away hoping we wouldn’t notice! All in all a disappointing evening. There were also another few tables complaining about their food/service. It wasn’t even busy! Sadly won’t be returning a lot of money for a disappointing evening.

Awful Service! Got my meal a minute after my partner ordered and they didn’t get their meal for 10 minutes and i went up to asked about his meal and all I got was dirty looks from this one member of staff and the whole time we were there she just kept staring at the two of us. Working in customer service myself this was an awful display and food was not up to standards!

The food wasn't the bad part, the price was alright for me. The staff were rude, unwelcoming and impolite. From this experience, I have decided not to go back as it's not an environment that encourages me to spend my money.

Cold fries and chicken. Mediocre portions and disgusting toilets. Overflowing bins. Really poor value for money. Really poor