The best restaurants serving American food in Blackburn with Darwen North West

We visited this eatery last night having pre booked a table. We got shown to our table by a member of staff and then left sitting for around 15 minuets without drinks or menus. Staff stood around talking not showing the slightest inclination of an intention of even asking if we wanted a drink or anything. The staff did serve food to the table behind us and all we could hear was customers saying "That's not what i ordered and sending the meals back. We decided to leave at that point unwilling to wait any longer for someone to even acknowledge our presence.

Absolute gem of a place!!! Beautifully decorated and the food was incredible!!! The staff were all extremely friendly and professional! They were courteous and explained things clearly to us. Every mouthful of food was divine!!! Amazing combinations all bursting with beautiful flavours and very unusual! Lovely relaxed time as we weren’t rushed re a time to vacate our table! Will definitely be back here! Love it

Second time visiting but first for Sunday lunch. The best Sunday lunch around! Food plentiful and everything tastes of what it should. This chef knows food. Front of house efficient but friendly. All members of the party enjoyed it. Booking advisable as only small but guarantee you will not be disappointed.

Was very disappointed third time ordered always been hot and delicious unfortunately tonight it was cold and bland

Ordered 2x sirloin and 1x ribeye. As opposed to other reviews demonstrating thick cut medium-rare steaks unfortunately this time around the cuts were very thin, almost like cheese burgers, not juicy, cooked to utter dryness. Sorry but imo worse than the steak I cook from store-bought 2 for 1 Aldi Sirloin's.

On entering, the decor and seating looked lovely. The steak was very rubbery, and was difficult to chew even though we had asked for it to be well done. A disappointment for a steak house! The fish and chicken dishes were well presented and tasted fine. At the end of our meal, we felt we were rushed to leave which wasn’t very nice as they weren’t even that busy.

Visited this restaurant for the first time in a while and will definitely not be going again. Upon walking through the door we were met with between 7 and 10 uber eats, deliveroo and just eat drivers all standing around between the ordering machines and the tables loudly chatting away in their own language. We had to ask several to move so we could get passed to sit at a table. Our food took ages to arrive as every order called seemed to be delivery orders. And Throughout our meal the loud conversations continued. Some even collected their food orders and returned to the group to continue chatting. Mcdonalds has to decide what is more important, customer satisfaction or making more money. I will not return to this restaurant to eat in and now knowing my food sits on a counter or in a delivery bag for upto 5 minutes before going anywhere has put me off ordering online too

When first open, the owners were spending more time and the food and service was best in Business... since last year new staff has come, food is just slap dash and who talk and treat customer in a very rude manner.. take it or leave attitude with a scary and threatening tone of voice (I hate it when the one with the beard at the front throws the food at you when picking up the takeaway).. I think the owners need to come back in and take control of Mr Joes Blackburn.

Disappointing experience Don't recommend. The staff were screaming in background when ordering. At the window one of the workers had a kfc bucket on their head, while asking another worker if it looked good. I proceeded to order a boneless feast and a mini chicken fillet burger to find they didn't even put the burger in the bag. I rang them to see if they would be able to get save it for my next visit, as they had done with my family member. I rang multiple times, no answer. Chicken was cold and weird marks.

We live locally, and mainly use this to treat our dogs to plain burgers. Occasionally we buy food for ourselves, but this is ALWAYS a mistake!! If they don’t get the order wrong, then I can guarantee that at least one or more items are cold…….will we ever learn?? I’ll just stick with the burgers for my dogs from now on, as they don’t mind them cold.