McDonald's in Blackburn with Darwen

Visited this restaurant for the first time in a while and will definitely not be going again. Upon walking through the door we were met with between 7 and 10 uber eats, deliveroo and just eat drivers all standing around between the ordering machines and the tables loudly chatting away in their own language. We had to ask several to move so we could get passed to sit at a table. Our food took ages to arrive as every order called seemed to be delivery orders. And Throughout our meal the loud conversations continued. Some even collected their food orders and returned to the group to continue chatting. Mcdonalds has to decide what is more important, customer satisfaction or making more money. I will not return to this restaurant to eat in and now knowing my food sits on a counter or in a delivery bag for upto 5 minutes before going anywhere has put me off ordering online too

Me and my family have visited this McDonald’s and ordered from here in the past and we’ve never had a problem with this place good McDonald’s if you had a long journey on the M65 for example because if you want a McDonald’s I’d recommend this one we’ve not had a problem with this place like being unclean, missing orders, slow customer service. I’m pretty impressed with this place we even ordered here tonight and the delivery was fast and food was fresh and warm first local McDonald’s I’ve been able to say such nice words too as I’ve had to make a complaint to quite a number of McDonald’s especially Rawtenstall and Blackpool areas if you seen my recent review I sent to them in the past for a number off issues. Best McDonald’s around here definitely.

Regulary inconsistant in getting the order correct. Multiple times iv ordered, asking to remove cucumbers off the wrap

I was slightly ill after having the nuggets! Service could be better and staff really aren’t friendly, we also had items missing on both drive in and delivery!

I often grab a quick coffee from here whilst passing through the area. I’m usually met by the lovely Westein at the drive thru. She’s just such an amazing character, cheerful and friendly with such a huge smile it makes the whole experience a happy one. She always puts me in a good mood...!

We go here at least once a month and have no complaints what so ever. The last time we came, we were supposed to be going out for a meal after a day of shopping but the kids nagged us into going here instead. Eating here probably saved me £50 and I had 2 very happy kids at the end of it so I can't complain

McDonald's is always a hit with kids but I think its get better and better for us adults too. I had the big tasty burger today and was impressed with the quality of food! It was delicious. The wife had chicken selects which she loved too. McDonald's has upped its game it seems! The new straws are a bit odd though. Why not get rid of the plastic lids on the drinks and the plastic sauce packets instead or the straw? Or at least coat the straws in something so it doesn't go soggy in your drink. All of our straws failed on us during lunch. The burger was worth a soggy straw though! It was lovely

As far as McDonald's go I can't fault it at all. Everything I ordered was hot, well cooked and tasted great. Food was ready very quickly. 5*

Went in my lunchtime expecting to drive through in a few minutes - 15 minutes after arrival still no sign of my food which I'd paid for. Unfortunately I had to go back to work since I don't get paid to sit in McDonalds car park. An utter shambles. Avoid.

The cafe was very busy(school holidays) when we visited we ordered a burger with bacon and after a little wait our meal arrived.The burger was good but the bacon was raw and when we complained we were told this is how it comes. But on investigation we saw photo's of well done bacon on a burger and as McDonalds is American owned I doubt the explanation we were given would go down well over there or anywhere else in the world. We did get an apology from McDonalds hq, and 2 £5 vouchers.

My wife and kids picked up a McDonald’s and brought it home to eat. When I took a bite out of the Chicken Legend burger it felt cold and slimy. On inspection it was raw which instantly knocked me sick. I complained to McDonald’s on the 16/6 and a month later I still have not even had an apology, an explanation or any response other than they are looking into it. I would avoid this restaurant like the plague poor hygiene, rats running through the car park and cannot cook food through.

Not my choice but my son loves McDonalds. Called on way home. Food quality good, hot and new self ordering system easy for my lad but I like the traditional way of ordering face to face, which you can still do.

We've been to this McDonald's twice in 2 months both times something was missing from our order. First time missing an apple pie second time fries. I'm only writing this review as it's happened on both occasions heaven knows how many more customers are having the same problem. Not good McDonald's whitebirk please check your customer orders. :-(