The best restaurants serving American food in Castle Leicester East Midlands

Great Burgers so much better than McDonald's.

5 of us arrived, stood in the doorway for 5 minutes waiting to be seated while being ignored by who turns out to be a manager looking really grumpy. Even walked past us to seat the couple stood next to us, still not even acknowledged. Another 5 minutes, where we almost walked out, then the manager grumpily told us that a server was on break so would be 5 minutes. We could see plenty of empty seats but no offer to be seated. We had to ask if we could go to the bar to get a drink while waiting. Thankfully the lad behind the bar was much much friendlier and even apologised for not serving us straight away as he was in the middle of making a drink for another customer. Perfect service with a smile. Once we got drinks we were shown to a table. Ordered and didn't wait long for food. Starters were all really good, starts and stripes and giant mozzarella stick. All 5 of us had different main foods, some better than others. My pain burger was good, the margarita pizza was thin and very crispy (overcooked), the ribs were cooked well but tasted like they were cooked and then just had the bbq sauce put on top of them just before they were brought out, the chicken burger was good and the meatball calzone was really good. No offer of drink to ups and once we had finished food, the dishes were taken and dessert was offered (unwanted this time) but then took us an age to get someone's attention to get the bill. Overall average, with a very grumpy manager that almost cost our business.

Found hair embedded in one of my cookies slow service and lack of cleanliness

A decent amount of food for the price, and the fries were done how I like them. The wings were fine, though the hottest sauce is English hot rather than actually hot (and a also bit sweet, which was surprising). May be a good idea to order before you get there to save waiting.

Top notch food and lovely staff. Very polite and I enjoyed my meal here. Had 5 chicken strips and chips. Food came piping hot too :)

Jaya especially gave great customer service !!

Ordered peri peri burger meal but they given me expired or spoiled burger after the one bite went back to the shop and explained and given back food and didn’t take money back

Cold food burnt chips mash should read mush sadly nothing was enjoyable table not ready even though booked in and had to change order as items not available

We were driving north towards Leicester Forest East Service Station on the M!. My huge travel companion asked if we could stop for KFC. Parked and eventually entered the large restaurant area and went towards KFC. There were 4 electronic selections service order/pay stations - but NONE in use.Joined the queue of about 30 people waiting at the 5-place service stations - but only one person serving. Eventually she declared that they (KFC) had run out of chips! The waiting crowd of hungry travellers were very quiet. Since KFC had run out of chicken the previous week, there was that distinct atmosphere of utter weary resignation. My huge companion went and joined the massive queue at Berger King. I felt much better and quite righteous by not eating any of this junk food.