The best restaurants in Llanfoist Fawr Monmouthshire South Wales

Just stopped for coffee sat outside in the grounds, free parking, lovely spot to walk your dog & take a break. Menu looked good.

Lovely place have a pint here regularly

Terrible service from this particular branch of premier inn. We booked a triple room, we phoned months in advance to confirm 3 adults were able to sleep in the room. When we arrived the staff were incredibly rude and unhelpful. We were told that Infact only 2 of us would be allowed to stay in the room. They offered no solution or assistance. Instead they became hostile and abrasive. The room had plenty of space for 3 adults. A double bed and a sofabed for 1. Their policy is stupid and unhelpful. And contradictory to the phone call we made months earlier. In full they made us feel unwelcome and unhappy, would not recommend.

I ordered 2 oat lattes this morning and when I arrived at work, one of them did not have the coffee shot. So it was just warm oat milk. I'm trying to call to get this sorted out and I get an automated message saying.... Get in touch on socials.... Pretty poor all round. Update: I drove back the following morning and staff couldn't help enough. I got replacements and lots of apologies. My co-worker was proper chuffed with their brew. Thank you for making this right Costa staff.

Visted this brewers fayre on sat 12th of Oct. We were a party of 9, 6 adults 2yr old twins and a 6yr old with extra needs.the food was lovely, hot and came all together .the staff on that afternoon were fabulous made us feel very comfortable and nothing was to much trouble, we had a lovely afternoon. The best brewer fayre I have been to thank you ,will be back .

new management very polite and friendly give them chance to turn things around staff needed in restaurant and house maid to do bed rooms daily

The staff is very friendly. The place is neat and clean.

I was making a morning treat run for my department and placing a sizeable order so I elected to order on the app for click and serve so as not to hold up the drive thru or indoor queue with 6 drinks and a pastry during a time when people might be trying to get to work. I thought this seemed the most convenient option as the app told me to click the "I'm here" button when I arrive and then the drinks are brought to the car, once you put your hazards on. When I arrived I went to click the "I'm here" button to find it was gone and a "reorder" button was there. A little frustrated, I went into store to find if my order had been lost or something. I spoke, pleasantly, to a woman, who's name I didn't get unfortunately, who seemed quite annoyed with me. I got halfway through saying "morning, I've placed a click and-..." and she pointed to a pile of pre-made rather cold drinks with a croissant. She then told me, in quite a snippy tone, that it had been sat waiting for a while and that she had been going out in the rain every ten minutes to check if I was there or not.... as if this was my fault? I explained that the app told me to do what I had tried to do and she just talked over me and told me that was wrong, as soon as they get the order they make the order unless I specify a time. Well, there was no option to specify a time in the app.... surely that's the point of the "I'm here" button? Anyway she also told me to just do the drive thru next time as it's more convenient and no one has to go out in the rain then. Yes, well, if I wanted to do the drive thru and hold everyone up then I would have picked that option. I picked the option I wanted to pick for the schedule of my morning. I tried to explain myself a couple more times to try and understand what it was i had supposedly missed but she just kept speaking over me in such a rude tone. This is the first time I've attempted to use the app but it was quite straight forward and gave instructions. It's not my fault if the various manners to deliver the service offered haven't been trained out properly. I'm honestly not contemplating returning - and I had been a regular customer as I work locally. Bit of a slap in the face to be spoken to like that, especially after placing such a large order. Also all the drinks were cold so thanks for that. Waste of near £30. I had to, of course, explain why the drinks were cold to my department..... so they're also now not keen on returning.

Disgusting sauce everywhere food missing refussed to fix missing 2 portions on nuggets this is the worst experience I’ve had