Based on 2.169 opinions finded in 2 websites
Based on 2.169 opinions finded in 2 websites
Nº 296 in 398 in Monmouthshire
Nº 70 of 83 Other cuisines in Monmouthshire
Opinions
Great service by Marcus, couldn’t have looked after us more! He made lunch amazing for us fair play! The food was also great
Kirsty J . 2025-01-12
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This place rarely fails to disappoint. The staff, atmosphere and service is amazing. If there is any food issues it is rectified.
Anne-marie B . 2025-01-07
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This review is given from our show club Lawdogs and Ladies. Very friendly staff, we had a great time. Everyone got their food served together and it was all presented really well. Good value
Doves and Dandys . 2025-01-01
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Great service as always ,clean environment ,just one negative the toasters are so slow and inefficient please get some new ones ,the breakfast was lovely . Many thanks to all the staff for their hard work.
211Anita . 2024-12-29
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Went for breakfast, poor selection, self serve buffet. Slow queue time due to toaster being at end of buffet.
R Fow . 2024-12-27
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Absolutely fantastic carvery again ,great company staff first class ,Marcus and his staff looks after you roll on next week
Wayne Edwards . 2024-12-08
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I took a party of 34 friends to the Brewers Fayre on Friday 6th December for our Christmas Party. The service was excellant with nobody kept waiting which giving that everyone had different options it was amazing. The food itself was perfect with no complaints. Christmas Fayre menu which was excellant value for money. Many congratulations to ALL the staff involved.
lewis b . 2024-12-08
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A big thank you to the staff Marcus and Sophie. Marcus went out of the way to help me organise something and was so helpful. The breakfast is decent, but good value for money as kids eat free.
Kara Bathie . 2024-12-07
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Went here for the buffet breakfast. As far as buffet breakfast goes the food was ok... they are never great... the food is always sat around for a while staying hot... so it was average, as was the choice... what sets this one apart was the staff and the service. They were super friendly and helpful. Great work!
Barrie Richards . 2024-12-04
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Myself and my husband regularly use this restaurant in Abergavenny. Lovely atmosphere great for parking and friendly service. Tonight for the first time I acquired a problem with my meal. To no fault of their own there was a bone in my steak and ale pie. I spoke to a member of staff who was called Craig who handled the matter quickly and professionally. Looking forward to our next visit. Keep up the good work 👏
Johanna Clayton . 2024-11-29
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Excellent food at Brewers fayre abergavenny alos disabled toilets
Beth Broad . 2024-11-15
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Food was okay. Advertised unlimited Yorkshires but then only give you one with your meat, Roasties not crispy at all. Don’t even get me started on the meat. You get 3 little tiny cuts of it nothing more. Awful value for money.
Jack P . 2024-11-03
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Good prices, efficient. Easy to book online. Food was good.
Colin Lea . 2024-11-02
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Very nice location. The only drawback: all soft drinks without sugar
Peter Rauls . 2024-11-01
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Perfect breakfast, super hot, clean and tasty food. Marcus is a godsend to the place.
Suzanne Phillips . 2024-10-29
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It's going downhill to what it was when it opened. Very dusty everywhere along skirting boards, shelving ... food wise is OK some dishes are very good where others are just so ..
Rachel Davies . 2024-10-23
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Pretty good, very cheap with a code
Kevin Parsons . 2024-10-20
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I enjoyed a very fulfilling Sunday dinner and attempted to use my Armed Forces Discount card for my 25% discount but was advised the system has changed and I needed to download the Blue Light App. This was false information and as a result I was not able to obtain my discount. Otherwise the meal was wholly satisfactory but disappointingly I had to pay extra for a hot drink albeit unlimited.
Steve Hunt . 2024-10-20
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Emily was really professional and helpful at service. Thank you so much. Food was lovely and quick service all round
Joanne Weaver . 2024-10-19
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Visted this brewers fayre on sat 12th of Oct. We were a party of 9, 6 adults 2yr old twins and a 6yr old with extra needs.the food was lovely, hot and came all together .the staff on that afternoon were fabulous made us feel very comfortable and nothing was to much trouble, we had a lovely afternoon. The best brewer fayre I have been to thank you ,will be back .
Susan O'Connell . 2024-10-16
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Buffet breakfast was wonderful. Food hot.
Gavin Hughes . 2024-10-14
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Food was good, no surprises and did the job to fuel us on a long journey. The atmosphere was ok, these places are a bit soulless and even though it looks like a pub, it’s not, it is just a reliable and cheap meal out. Staff were ok, although the girl taking my order at the bar was a little inpatient, not rude but not friendly. Overall a good place to stop on a road trip but I wouldn’t go out of my way to go back.
Gareth Parker . 2024-10-07
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I couldn't have any of the set vegetarian options for various reasons and the waitress Emily was super helpful. She made sure I could enjoy a meal with my husband and liaised with the chefs. I am very grateful as I have been places before where they have made a big deal of this and it made me feel embarrassed and unwelcome.Super happy with our experience. Thankyou
Fay Langley . 2024-10-07
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We stayed as a group of six next door at the Premier Inn & decided to eat at Brewers Fayre. It was Tuesday night around 20.15pm & therefore empty. I ordered Thai Vegetable Curry - when it came it was rice, some sauce, & 3 small pieces of squash, plus frozen peas (accompanied by red wine). The portion size is what I'd expect to serve to a five year old (& I've not got a big appetite). We decided to order dessert but we were told (without notice) at 21.15pm that the kitchen was closed! The staff were nice enough but had no interest in the business and just wanted to go home. It was a terrible meal - if I'd been on my own I would have walked out. Overall 2/10 - & that's generous.
Tim Clifford . 2024-10-01
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Great food as always, excellent staff, great atmosphere
Joe Morgan . 2024-09-29
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Good food, drink, staff, and great value with a friendly family atmosphere are always worth visiting!
lee evans . 2024-09-28
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Good staf always plasen Willing to help in any way
Steven . 2024-09-28
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The black pudding in the photo says it all I might have it cooked next time please 🙏
Daniel Jones . 2024-09-26
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Lovely early evening meal. Excellent service.
Craig . 2024-09-25
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Great good and very friendly staff.
Sandra Field . 2024-09-23
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Nice little pub this with a cheap and cheerful menu.Drinks not too expensive either. Unfortunately when we had our meal here they were very short staffed which didn't help.
mark evans . 2024-09-20
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Recommended to anyone. Fantastic atmosphere
Lili Evans . 2024-09-16
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Never had a bad experience at Abergavenny Brewers Fayre! Got turned away at Victoria Park on Saturday afternoon, went to Abergavenny and was seated quickly. The food is always spot on, perfect place to bring the kids and eat as a family that's very inexpensive! Couldn't recommend it enough, thank you to Lilly and the staff that were working for always making us feel welcome.
Rhi . 2024-09-16
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Clean friendly and great quality food. The best fish and chips ever.
Helen Parsons . 2024-09-05
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Sophie and team excellent customer service despite being short staffed . This is my 5th night staying here and the service has never faltered and better than some 4 star establishments . Team always smiling happy and go that extra mile which is so rare nowadays . Highly recommend.
Mary Dawson . 2024-09-05
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Waited 5 min at entrance, staff arrives with no apology for the wait much of a welcome, says unless we have booked they don't have anything available for an hour, which was laughable as the place was less than half full. BS.
M P . 2024-09-02
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We stayed at the premier inn next door for a few nights and on one of the nights we decided to do the meal deal of dinner and breakfast the next morning. I was disappointed that it was not table service for dinner. You have to queue up at the bar which was very short staffed. One person behind the bar making cocktails whilst also doing the food orders made the wait to order a long time. There must be a better way? The restaurant was very family friendly, meaning it felt like I was having dinner in a school dinner hall. Yes it was school holidays, and yes it was about 6ish but would it not make sense to distribute people accordingly to make sure people can all enjoy their meal? Not looking for silence, I love an atmosphere but the noise was excessive and impacted on our meal. We decided to take our pudding to our room and eat it there instead. The food was below average. Portion sizes were too small and not value for money in my opinion. Breakfast the next day was alright . We didn’t know we needed to book a table as we were not told and this caused some issues but not the hosts fault just a lack of communication between the premier inn and the restaurant on what to tell the guests. Food was as you would expect of you’ve had premier inn breakfast in the past; buffet service. Medium quality and fills a hole. Overall, was just about adequate; not enough to complain but not good enough to go back. The staff are clearly worked off their feet and doing what they can with what they have got. It’s a wider organisation issues which needs to come up with a better plan when staff shortage are an issue.
Amy Jarman . 2024-09-01
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A stop off here for lunch and I must say the food was excellent and the staff were brilliant considering we were disabled. Definitely better than my previous experiences many years ago!
Mark Brain . 2024-08-29
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Absolutely disgraceful behaviour from the manager Marcus, the way that he spoke to two elderly ladies yesterday, leaving them both very confused and upset not understanding what they did wrong telling them that they had five minutes to leave the table, when they had only just finished eating and still had drinks left!! He needs to learn to look after his bread and butter customers that dine every week , because he's already lost my custom, he needs to take a step back and look at his business, dirty floors that hadn't been cleaned since breakfast, menus on the floor etc, and this was at opening time!!! It used to be a lovely place to eat, but after what was witnessed yesterday I think that you are an utter disgrace 😡😡
Angie Hall . 2024-08-26
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Enquired about having breakfast, received a very condescending response. Very rude man on front desk and poor customer service.
Robyn Martin . 2024-08-25
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Fantastic service, great food, really friendly staff. Marcus is the best thing about this place. Always happy, welcoming and polite. Would recommend this place 100%
James . 2024-08-19
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Food was so small servings mixed grill was like a child's meal
brett price . 2024-08-16
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Always a fab welcome, never to busy food served fairly quickly and a decent potion. A big thank you to all the staff. See you soon.
Geraint Murrow . 2024-08-15
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Lovely new build. Very clean and food was delicious. I had the Katsu Curry and oh my goodness it is so yummy! It is probably the best Katsu curry I have had. The chicken is so crispy and the rice is cooked perfectly! Some cheeky red jalapeños in there too!
Rebecca Jenkins . 2024-08-15
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Good value. Lovely helpful staff.
Andy Flatman . 2024-08-14
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Always a friendly welcome in relaxing environment for drinks and food. Drink prices are reasonable and have good offers on food. Marcus and his team are always very helpful and professional. Definitely recommend.
Glenn Terry . 2024-08-13
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Not much to say about this place but would not recommend it meat was overcooked, salad was bruised and dry, grilled tomatoes were cols and had barely kissed the grill, glassware was dirty but at least the desert was good
Joel Gavan . 2024-08-12
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Nice clean venue, good service. No issues 👊🏽
Juga Daku . 2024-08-12
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Had Sunday lunch carvery food was lovely staff was friendly polite
John Davies . 2024-08-04
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Discovery of this restaurant chain by chance. The welcome is pleasant and the staff smiling. The service is very efficient. Special mention for the spinach, ricotta and squash lasagna. A beautiful and surprising discovery. Very convenient parking.
Aldo 07 . 2024-07-29
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Experience was cheap and cheerful. The staff really couldn't be bothered.
David Periam . 2024-07-25
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Very poor service the waitress was huffing and puffing whist we were ordering, she was quite rude to us. The food was bland and we weren't all served at the same time meaning some had to wait quite a long time.
Kath Parker . 2024-07-24
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Good as a place to eat when passing through. The food is alright but noting that you remember well. The service was nice. Friendly staff. Very clean inside. Expect for thr floor around the tables
Deniz . 2024-07-19
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The food is typically very good though today my eggs were overcooked, that said, our meals were really good.
Jon Williams . 2024-07-09
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We had a lovely lunch today. Great venue, fab food. Marcus and team are very attentive, very friendly and professional. Lovely atmosphere. Thank you. See you again soon.
Penny P . 2024-07-08
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Visited for Sunday Lunch. 6 adults celebrating a senior relatives birthday. We all had the carvery. There was 3 choices of meat, crackling, Yorkshire's, stuffing balls and loads of vegetables topped with a lovely thick gravy. 5 puddings followed with a couple of rounds of drinks. Staff even put a candle in the birthday girls pudding. The food, service and restaurant was all excellent. Thank you Brewers Fayre, Abergavenny. 10 out of 10. We will be back.
Peter F . 2024-07-07
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Took 6 of us (all adults) to Abergavenny Brewers Fayre today for Sunday Carvery. Food, service, location and atmosphere were all excellent. The Manager even put a candle in the pudding of one of our party as it was her 88th Birthday. Thanks everyone. We will be back.
Peter Farthing . 2024-07-07
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Didn't get shown to our table for ages ,then a very quick sit down then told to order at the bar I think they have staffing issues. Food hot and arrived in good time.
Barbara Hocking . 2024-07-05
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Right, my family & I came here for Father's Day. It was a last-minute booking as the place we were meant to go originally cancelled at the last minute. The only reason I'm giving one star is the disgusting behaviour of the staff, specifically the man that brought our food out. The food was ok, not the best but as it was last minute booking can't say much. I believe we arrived at 8pm and our food came pretty quickly, after eating and having a few drinks. We were then told to hurry up and leave because the place was closed at 9pm, it CLEARLY states on your website the closing time is 11pm and 10:30pm on a Sunday, so why on earth was he asked to leave an hour an half before closing?? We spent over £100 just to be treated like that is disgusting. Will not be coming back
Tyrian Tyler . 2024-07-01
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Arrived at the hotel on 22nd June 2024.popped into restaurant in the evening and tried to book a table for Sunday lunch.Marcus the manager tried to book us in but sadly no spaces..however he did say ring back in the morning and he would see what he could do..Bless him a man true to his word .Got us a table for midday. Unfortunately we arrived at 11.50 after seeing my father who is end of life care at moment so none of us felt up 2 it..I explained to Marcus the situation.He was amazing .he then gave me a lovely Welsh cwtch and asked if we wanted any food to take away.THATS A Bloody Amazing Manager.1st class in every sense..A credit to your company . Thank you Marcus
johnm s . 2024-06-24
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I went here with my family for father's day and what a total mix up it was. We had to change our booking to a later time but upon confirming it, we weren't told the shutting time or changes they had made to the menu for that day. By the time we got there and ordered, there was only little under half an hour to finish the food so I ended up not having anything. My parents overheard some of the staff rudely telling people to leave soon because they had closed. All I wondered was why they would let people in so late if they weren't happy with them finishing their food. The staffs attitude was awful and I won't be returning here for a long time. Horrible service.
Itz Tyana . 2024-06-17
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For what you pay it's excellent. The staff are brilliant and really friendly I love how they treat my parents who are regulars. Carvery is a real winner I don't know how they do it for such a good price
Stefan Vine . 2024-06-14
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Came tonight on the off chance and even though the pub was extremely busy Nathan the manager managed to seat us , the food was excellent all came out together and cooked to perfection We were checked on throughout the meal and was met with politeness with each member of staff Well done guys excellent service
Lindsey Lewis evans . 2024-06-14
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Fabulous meal. Family visiting from Lancashire. Everyone loved their meals. Staff very friendly and professional. Emily was charming. All staff were great.
Penny . 2024-06-12
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Been here quite a few times. Service and the staff are always excellent. Polite, friendly, helpful and smart. The food is always great and they cater well for gluten free. The time from ordering to being served is quick. The restaurant is very clean, tidy and the decor is also very good. Would recommend to anybody
simon evans . 2024-06-10
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Food was what you can expect from a brewers fayre, place was clean and tidy, and staff were friendly
Chelsea Grist . 2024-05-31
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Excellent food and friendly staff,well worth a visit 👍👍👍
Jason White . 2024-05-30
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All the staff was really friendly and helpful, I would visit again.
Tracy Bevan . 2024-05-27
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Enjoyed our breakfast this morning, good food, clean restaurant with a pleasant atmosphere. Marcus saw us to our table, was very friendly and particularly helpful with all our questions! Nice end to our break in Abergavenny.
Claire B . 2024-05-26
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Horibble. Not worth the money. Rather get some mc
Laurynas Kandrotas . 2024-05-25
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Wasn't to happy with the carvery, the plates are like kids plates unless u have big plates to eat off.
Terry Watkins . 2024-05-24
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Sophie at the Abergavenny branch was fantastic! Polite, bubbly, and went above and beyond! Give this girl a pay rise!
SARAH WHITE . 2024-05-21
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Excellent all round , definitely much nicer experience than others locally.
emma mcgrath . 2024-05-18
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The girl with blonde hair who took my order was a miserable sod and had a very flippant attitude ,
darren broadbent . 2024-05-18
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Since you have banned dogs from entering the restaurant we have taken every opportunity to eat outside...... However when we went there today I set up outside with the dogs while my wife went in to order food only to be told we are not serving food outside today we are short staffed, I then asked why no service outside only to be told we are fully booked so we are not serving food outside, no notice on door outside, the restaurant was at most 2/5 ths full, no apology from Sophie the manager, in fact the opposite, as I was leaving she said while laughing, have a nice day, goodbye. Cannot comment on the rest of your review questions, only to say we have been told you cannot upgrade your pollock and chips to haddock and chips because you no longer do it. Suggestion that you send Sophie for customer service training. The only reason I gave 1 star is you have to give 1 star otherwise you cannot post.
keith jonesdar1953laur . 2024-05-17
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Wow great place to eat just dropped passengers to hotel next door got invited for lunch would defo drive from Birmingham just to eat 😋
Steve Hart . 2024-05-11
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Great food , big car park friendly stuff , plbig portions.
Marta Skorubska . 2024-05-08
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Staff so kind and caring,good food at a reasonable price.Friendly atmosphere.
Jean Armstrong . 2024-05-07
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Food very disappointing. Had a mixed grill sausages, bacon and pork burnt. When complained Manager said the weren't but we'll done like from a BBQ.
Ged Mason . 2024-05-05
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Had a lovely meal yesterday food was delicious. Staff were all friendly and helpful. Restaurant was clean and tidy. Would highly recommend.
Jo Phillips . 2024-04-30
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Glad to be back and having my favourite Sunday Lunch in a great place ,served by our personal Waitress Charlotte williams, excellent service and great food .....Happy Days .
Wayne Edwards . 2024-04-28
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OK, for a quick meal out with friends or family early evening Really good Sunday carvery
Jacqui Carey . 2024-04-23
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Always brilliant. Never failed to please.
Ann Lloyd . 2024-04-22
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Great sunny day yesterday what better than a pub lunch. The service was poor even finding condiments so we could eat outside was a problem. The food was at best luke warm but I was Hungary. I did complain as we left but not much of a reaction. Must be the norm
Gary Naish . 2024-04-21
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Very nice place food was really nice hot and fresh and affordable price family friendly as took family members new baby there. Will be comming here again the staff are very helpful
Carly Davies . 2024-04-11
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One if my favourite places to dine. Food is very tasty and comes to table hot which is must for me. I asked for med/well steak, it was cooked perfect. The staff are friendly and very helpful especially one male who I seen a few times, don't know his name but he makes our visit a memorial one, he always seem busy and making sure everyone is happy. Can't wait to visit again!
Rach629 . 2024-04-07
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Always a pleasure to eat at brewers fayre Abergavenny. It’s always clean the staff are friendly & always helpful! Food is always really lovely and great value for money.
Jemma M . 2024-04-06
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Came in as a table of 7 on Sunday, we were seated promptly, service on the bar was fast & we didn't even have to wait that long for the Carvery even though they were quite busy. All the staff were absolutely amazing with the three toddlers we had on our table. Couldn't recommend them enough!! Thank you so much, we will be back again!!
Lili-Mai Evans . 2024-04-04
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Easter Sunday with the family, carvery was superb, food is always excellent, staff always attentive. Keep it up👍
John Jones . 2024-04-04
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Love coming down here for cocktails and food. Place always clean and staff always welcoming especially the front desk worker Lili, always smiling, helpful and polite. I've been for breakfast, evening meals and a Sunday lunch and haven't been disappointed any time. Girls on the bar always ready to serve with a smile and a happy chat....lovely place well worth a visit
netty . 2024-04-04
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Brilliant meal as always, staff are fabulous would always recommend.
richard vaughan . 2024-04-04
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Not so good on this visit, ribs were tough, over cooked, onion rings were rock hard, was unable to eat them, Desert and diet coke was acceptable.
Geraint Lee . 2024-04-03
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Good place and good staff. Looking a bit dated these days but still good enough to come back to.
Carl . 2024-04-03
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Ordered fish x2 all we had was hard batter. Ordered hot dog and chips with no mustard. Hot dog came covered in mustard. When the sausage was taken out of the roll it was black charcoal. Very disappointed.
Beverley Wall . 2024-03-27
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Had a great evening at brewers fayre in Abergavenny, Sophie, Lilly and all the team last night were fab, nothing is too much work for any of them, all the meals were great but I had one of the best steaks I’ve ever had, it was cooked to perfection, so fresh and very tasty. Thank you very much.
Connector647690 . 2024-03-23
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Went with my parents,atmosphere nice and peaceful, sadly it’s not dog friendly where other pubs around are. food was very disappointing. Ordered a smothered chicken meal for £13.75 and my father ordered the smothered chicken and curry from the 2 mains for £11.45. Despite me paying more than he did for my meal he had same size portion only difference was I had a half a tomato and a bit of salad that’s it. Not worth the extra money to have a single meal. I was still hungry afterwards. Normally staff come up to you while you eat to check if everything is ok, but the only person to come up to us was to take our plates away. The restaurant was half empty so the staff were not rushed off their feet. The restaurant has disabled access and disabled toilets.
Philip . 2024-03-22
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Food was not very good value and overcooked , table had not been cleaned properly . Very disappointed
Kevin Price . 2024-03-21
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Was attended by Ashleigh this evening. She's always very attentive and smiling. A credit to The Brewers Fayre, as are all the staff.
allanbI4574RO . 2024-03-15
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As Lead for Abergavenny Combined Armed Forces and Veterans Breakfast Club I would like to say a special thank you to Marcus and his team for hosting our group for breakfast once a month for the last 5 and a half years. Our numbers grow at each meeting and you always do such an amazing job making us feel welcome and feeding us. As a result we have made the General Manager Marcus, an affiliated member of our group. Together we served. There is no stronger bond. 🫡
Peter F . 2024-03-13
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Nice meal and quick friendly service. Thank you
Larry North . 2024-03-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Due to stay here after a gig in the castle on the 17th of August. The day before, had a message to say that our room we were due to stay in had been flooded, and no other rooms were available. This had been booked since January, so why it was specifically “our”designated room I have no idea. Multiple attempts at contacting them by phone have failed. No other hotel rooms available in Chepstow at such short notice, and has resulted in us having to book a hotel out of the area and booking taxis there and back, so a lot of extra expense. Highly suspicious and extremely poor customer service. Think twice before booking here folks
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As a nostalgic nod to previous hiking trips with buddies past we decided to abandon Symonds Yat for the day and travel to Tintern to take in the Wye Valley Greenway and “earn” a pub lunch to boot. Familiar tactic to tire the dogs so they were well behaved in yet another dog/vegan-friendly hostelry. We parked up mid-morning in The Anchor car park which vies with the Abbey car park nearby for passing traffic. There’s a £5 all day charge which, conveniently for us at least, is refunded against your expenditure in the pub. We chose to walk across the old rail bridge then on the WVG all the way to the, closed in Winter (October to April), rail tunnel which, when open, allows you to yomp all the way to Chepstow. Took a few snaps (excuse the pun) of the crafted crocodile, made of old sleepers and rail joints, then retraced our steps to the Anchor. The pub has the air of a large chain pub; which is not a criticism merely an observation. We plonked ourselves in the Cider Mill Bar which has, as its centrepiece, an old hand pushed apple press. Once again, due to the timing of our visit in a chilly Welsh January, the pub was far from full. The Cider Mill section was ideal for us post-amble with large wooden booths, flagstone floors and its own bar. The dogs got themselves comfortable than I took to the bar, was warmly welcomed then ordered a, now familiar, pint of Wye Valley Butty Bach and a HPA for MrsC. Good vegan choices but we both settled on the bargain that was a hefty jacket spud with a generous topping of 3 bean chilli; a snip in these straitened times and with the refund of the parking fee a spud and a pint came in at a tad over a £10/head. A warm and welcoming hug after a frosty promenade along the old railway track. Service was warm, the atmosphere convivial and the food generous. I’m sure it’s a different picture in the height of a tourist summer but it was a welcome haven after a hearty tramp and fitted the bill perfectly for dog-owning, vegan hikers (they even had Doom Bar zero on draught) Great set-up for its location and seems to have honed its offering to align with the mix of customers they want/need to attract. Tidy