Brewers Fayre Abergavenny in Monmouthshire

Like to thank brewers fayre staff,for an excellent evening,food fab,service fab,customer service brilliant, will be returning x

Excellent customer service . Emily very friendly and chatty. Nothing too much trouble for her, such a pleasant young lady. Assest to the company.

We went there for dinner today and had a fantastic time. We were met by Sophie who helped us with our order and spent the time going through our options. Nothing was too much trouble for her and she was so happy to serve us. We have been here many times and always get brilliant service and a good meal hence why we keep going back. The staff are always happy to help and we never leave there dissatisfied. Sophie, Marcus and the team are a credit to the business. 😁👍

Great food and a lovely helpful waitress called Lauren. She should be training other staff in customer care! Despite the restaurant being short staffed and it was Sunday at 6pm she was patient and helpful. Great food too. Only negative was another waitress who when we first arrived was completely disintetested in helping us find a different table with a comfier seat, as I have a bad back. Would have given 5 stars if this hadn't happened.

Table of 12 great service, quick and couldn’t do enough for us. Food came out quick for a big table, everything right and tasted great.

Lovely friendly staff ,food was very good and price was brilliant for afternoon special

Absolutely brilliant, Sophie and Megan looked after our lunch party brilliantly. It is always a pleasure to dine there. The fare at Brewers Fayre is always fair!!

Great service by Marcus, couldn’t have looked after us more! He made lunch amazing for us fair play! The food was also great

This place rarely fails to disappoint. The staff, atmosphere and service is amazing. If there is any food issues it is rectified.

This review is given from our show club Lawdogs and Ladies. Very friendly staff, we had a great time. Everyone got their food served together and it was all presented really well. Good value

Great service as always ,clean environment ,just one negative the toasters are so slow and inefficient please get some new ones ,the breakfast was lovely . Many thanks to all the staff for their hard work.

Went for breakfast, poor selection, self serve buffet. Slow queue time due to toaster being at end of buffet.

I took a party of 34 friends to the Brewers Fayre on Friday 6th December for our Christmas Party. The service was excellant with nobody kept waiting which giving that everyone had different options it was amazing. The food itself was perfect with no complaints. Christmas Fayre menu which was excellant value for money. Many congratulations to ALL the staff involved.

Absolutely fantastic carvery again ,great company staff first class ,Marcus and his staff looks after you roll on next week

A big thank you to the staff Marcus and Sophie. Marcus went out of the way to help me organise something and was so helpful. The breakfast is decent, but good value for money as kids eat free.

Went here for the buffet breakfast. As far as buffet breakfast goes the food was ok... they are never great... the food is always sat around for a while staying hot... so it was average, as was the choice... what sets this one apart was the staff and the service. They were super friendly and helpful. Great work!

Myself and my husband regularly use this restaurant in Abergavenny. Lovely atmosphere great for parking and friendly service. Tonight for the first time I acquired a problem with my meal. To no fault of their own there was a bone in my steak and ale pie. I spoke to a member of staff who was called Craig who handled the matter quickly and professionally. Looking forward to our next visit. Keep up the good work 👏

Excellent food at Brewers fayre abergavenny alos disabled toilets

Food was okay. Advertised unlimited Yorkshires but then only give you one with your meat, Roasties not crispy at all. Don’t even get me started on the meat. You get 3 little tiny cuts of it nothing more. Awful value for money.

Good prices, efficient. Easy to book online. Food was good.

Very nice location. The only drawback: all soft drinks without sugar

Perfect breakfast, super hot, clean and tasty food. Marcus is a godsend to the place.

It's going downhill to what it was when it opened. Very dusty everywhere along skirting boards, shelving ... food wise is OK some dishes are very good where others are just so ..

I enjoyed a very fulfilling Sunday dinner and attempted to use my Armed Forces Discount card for my 25% discount but was advised the system has changed and I needed to download the Blue Light App. This was false information and as a result I was not able to obtain my discount. Otherwise the meal was wholly satisfactory but disappointingly I had to pay extra for a hot drink albeit unlimited.

Pretty good, very cheap with a code

Emily was really professional and helpful at service. Thank you so much. Food was lovely and quick service all round

Visted this brewers fayre on sat 12th of Oct. We were a party of 9, 6 adults 2yr old twins and a 6yr old with extra needs.the food was lovely, hot and came all together .the staff on that afternoon were fabulous made us feel very comfortable and nothing was to much trouble, we had a lovely afternoon. The best brewer fayre I have been to thank you ,will be back .

Buffet breakfast was wonderful. Food hot.

Food was good, no surprises and did the job to fuel us on a long journey. The atmosphere was ok, these places are a bit soulless and even though it looks like a pub, it’s not, it is just a reliable and cheap meal out. Staff were ok, although the girl taking my order at the bar was a little inpatient, not rude but not friendly. Overall a good place to stop on a road trip but I wouldn’t go out of my way to go back.

I couldn't have any of the set vegetarian options for various reasons and the waitress Emily was super helpful. She made sure I could enjoy a meal with my husband and liaised with the chefs. I am very grateful as I have been places before where they have made a big deal of this and it made me feel embarrassed and unwelcome.Super happy with our experience. Thankyou

We stayed as a group of six next door at the Premier Inn & decided to eat at Brewers Fayre. It was Tuesday night around 20.15pm & therefore empty. I ordered Thai Vegetable Curry - when it came it was rice, some sauce, & 3 small pieces of squash, plus frozen peas (accompanied by red wine). The portion size is what I'd expect to serve to a five year old (& I've not got a big appetite). We decided to order dessert but we were told (without notice) at 21.15pm that the kitchen was closed! The staff were nice enough but had no interest in the business and just wanted to go home. It was a terrible meal - if I'd been on my own I would have walked out. Overall 2/10 - & that's generous.

Great food as always, excellent staff, great atmosphere

Good food, drink, staff, and great value with a friendly family atmosphere are always worth visiting!

Good staf always plasen Willing to help in any way

The black pudding in the photo says it all I might have it cooked next time please 🙏

Lovely early evening meal. Excellent service.

Great good and very friendly staff.

Nice little pub this with a cheap and cheerful menu.Drinks not too expensive either. Unfortunately when we had our meal here they were very short staffed which didn't help.

Recommended to anyone. Fantastic atmosphere

Never had a bad experience at Abergavenny Brewers Fayre! Got turned away at Victoria Park on Saturday afternoon, went to Abergavenny and was seated quickly. The food is always spot on, perfect place to bring the kids and eat as a family that's very inexpensive! Couldn't recommend it enough, thank you to Lilly and the staff that were working for always making us feel welcome.

Sophie and team excellent customer service despite being short staffed . This is my 5th night staying here and the service has never faltered and better than some 4 star establishments . Team always smiling happy and go that extra mile which is so rare nowadays . Highly recommend.

Clean friendly and great quality food. The best fish and chips ever.

Waited 5 min at entrance, staff arrives with no apology for the wait much of a welcome, says unless we have booked they don't have anything available for an hour, which was laughable as the place was less than half full. BS.

We stayed at the premier inn next door for a few nights and on one of the nights we decided to do the meal deal of dinner and breakfast the next morning. I was disappointed that it was not table service for dinner. You have to queue up at the bar which was very short staffed. One person behind the bar making cocktails whilst also doing the food orders made the wait to order a long time. There must be a better way? The restaurant was very family friendly, meaning it felt like I was having dinner in a school dinner hall. Yes it was school holidays, and yes it was about 6ish but would it not make sense to distribute people accordingly to make sure people can all enjoy their meal? Not looking for silence, I love an atmosphere but the noise was excessive and impacted on our meal. We decided to take our pudding to our room and eat it there instead. The food was below average. Portion sizes were too small and not value for money in my opinion. Breakfast the next day was alright . We didn’t know we needed to book a table as we were not told and this caused some issues but not the hosts fault just a lack of communication between the premier inn and the restaurant on what to tell the guests. Food was as you would expect of you’ve had premier inn breakfast in the past; buffet service. Medium quality and fills a hole. Overall, was just about adequate; not enough to complain but not good enough to go back. The staff are clearly worked off their feet and doing what they can with what they have got. It’s a wider organisation issues which needs to come up with a better plan when staff shortage are an issue.

A stop off here for lunch and I must say the food was excellent and the staff were brilliant considering we were disabled. Definitely better than my previous experiences many years ago!

Absolutely disgraceful behaviour from the manager Marcus, the way that he spoke to two elderly ladies yesterday, leaving them both very confused and upset not understanding what they did wrong telling them that they had five minutes to leave the table, when they had only just finished eating and still had drinks left!! He needs to learn to look after his bread and butter customers that dine every week , because he's already lost my custom, he needs to take a step back and look at his business, dirty floors that hadn't been cleaned since breakfast, menus on the floor etc, and this was at opening time!!! It used to be a lovely place to eat, but after what was witnessed yesterday I think that you are an utter disgrace 😡😡

Enquired about having breakfast, received a very condescending response. Very rude man on front desk and poor customer service.

Fantastic service, great food, really friendly staff. Marcus is the best thing about this place. Always happy, welcoming and polite. Would recommend this place 100%

Food was so small servings mixed grill was like a child's meal

Lovely new build. Very clean and food was delicious. I had the Katsu Curry and oh my goodness it is so yummy! It is probably the best Katsu curry I have had. The chicken is so crispy and the rice is cooked perfectly! Some cheeky red jalapeños in there too!

Always a fab welcome, never to busy food served fairly quickly and a decent potion. A big thank you to all the staff. See you soon.

Good value. Lovely helpful staff.

Always a friendly welcome in relaxing environment for drinks and food. Drink prices are reasonable and have good offers on food. Marcus and his team are always very helpful and professional. Definitely recommend.

Not much to say about this place but would not recommend it meat was overcooked, salad was bruised and dry, grilled tomatoes were cols and had barely kissed the grill, glassware was dirty but at least the desert was good

Nice clean venue, good service. No issues 👊🏽

Had Sunday lunch carvery food was lovely staff was friendly polite

Discovery of this restaurant chain by chance. The welcome is pleasant and the staff smiling. The service is very efficient. Special mention for the spinach, ricotta and squash lasagna. A beautiful and surprising discovery. Very convenient parking.

Experience was cheap and cheerful. The staff really couldn't be bothered.

Very poor service the waitress was huffing and puffing whist we were ordering, she was quite rude to us. The food was bland and we weren't all served at the same time meaning some had to wait quite a long time.

Good as a place to eat when passing through. The food is alright but noting that you remember well. The service was nice. Friendly staff. Very clean inside. Expect for thr floor around the tables

The food is typically very good though today my eggs were overcooked, that said, our meals were really good.

We had a lovely lunch today. Great venue, fab food. Marcus and team are very attentive, very friendly and professional. Lovely atmosphere. Thank you. See you again soon.

Visited for Sunday Lunch. 6 adults celebrating a senior relatives birthday. We all had the carvery. There was 3 choices of meat, crackling, Yorkshire's, stuffing balls and loads of vegetables topped with a lovely thick gravy. 5 puddings followed with a couple of rounds of drinks. Staff even put a candle in the birthday girls pudding. The food, service and restaurant was all excellent. Thank you Brewers Fayre, Abergavenny. 10 out of 10. We will be back.

Took 6 of us (all adults) to Abergavenny Brewers Fayre today for Sunday Carvery. Food, service, location and atmosphere were all excellent. The Manager even put a candle in the pudding of one of our party as it was her 88th Birthday. Thanks everyone. We will be back.

Didn't get shown to our table for ages ,then a very quick sit down then told to order at the bar I think they have staffing issues. Food hot and arrived in good time.

Right, my family & I came here for Father's Day. It was a last-minute booking as the place we were meant to go originally cancelled at the last minute. The only reason I'm giving one star is the disgusting behaviour of the staff, specifically the man that brought our food out. The food was ok, not the best but as it was last minute booking can't say much. I believe we arrived at 8pm and our food came pretty quickly, after eating and having a few drinks. We were then told to hurry up and leave because the place was closed at 9pm, it CLEARLY states on your website the closing time is 11pm and 10:30pm on a Sunday, so why on earth was he asked to leave an hour an half before closing?? We spent over £100 just to be treated like that is disgusting. Will not be coming back

Arrived at the hotel on 22nd June 2024.popped into restaurant in the evening and tried to book a table for Sunday lunch.Marcus the manager tried to book us in but sadly no spaces..however he did say ring back in the morning and he would see what he could do..Bless him a man true to his word .Got us a table for midday. Unfortunately we arrived at 11.50 after seeing my father who is end of life care at moment so none of us felt up 2 it..I explained to Marcus the situation.He was amazing .he then gave me a lovely Welsh cwtch and asked if we wanted any food to take away.THATS A Bloody Amazing Manager.1st class in every sense..A credit to your company . Thank you Marcus

I went here with my family for father's day and what a total mix up it was. We had to change our booking to a later time but upon confirming it, we weren't told the shutting time or changes they had made to the menu for that day. By the time we got there and ordered, there was only little under half an hour to finish the food so I ended up not having anything. My parents overheard some of the staff rudely telling people to leave soon because they had closed. All I wondered was why they would let people in so late if they weren't happy with them finishing their food. The staffs attitude was awful and I won't be returning here for a long time. Horrible service.

Came tonight on the off chance and even though the pub was extremely busy Nathan the manager managed to seat us , the food was excellent all came out together and cooked to perfection We were checked on throughout the meal and was met with politeness with each member of staff Well done guys excellent service

For what you pay it's excellent. The staff are brilliant and really friendly I love how they treat my parents who are regulars. Carvery is a real winner I don't know how they do it for such a good price

Fabulous meal. Family visiting from Lancashire. Everyone loved their meals. Staff very friendly and professional. Emily was charming. All staff were great.

Been here quite a few times. Service and the staff are always excellent. Polite, friendly, helpful and smart. The food is always great and they cater well for gluten free. The time from ordering to being served is quick. The restaurant is very clean, tidy and the decor is also very good. Would recommend to anybody

Food was what you can expect from a brewers fayre, place was clean and tidy, and staff were friendly

Excellent food and friendly staff,well worth a visit 👍👍👍

All the staff was really friendly and helpful, I would visit again.

Enjoyed our breakfast this morning, good food, clean restaurant with a pleasant atmosphere. Marcus saw us to our table, was very friendly and particularly helpful with all our questions! Nice end to our break in Abergavenny.

Horibble. Not worth the money. Rather get some mc

Wasn't to happy with the carvery, the plates are like kids plates unless u have big plates to eat off.

Sophie at the Abergavenny branch was fantastic! Polite, bubbly, and went above and beyond! Give this girl a pay rise!

Excellent all round , definitely much nicer experience than others locally.

The girl with blonde hair who took my order was a miserable sod and had a very flippant attitude ,

Since you have banned dogs from entering the restaurant we have taken every opportunity to eat outside...... However when we went there today I set up outside with the dogs while my wife went in to order food only to be told we are not serving food outside today we are short staffed, I then asked why no service outside only to be told we are fully booked so we are not serving food outside, no notice on door outside, the restaurant was at most 2/5 ths full, no apology from Sophie the manager, in fact the opposite, as I was leaving she said while laughing, have a nice day, goodbye. Cannot comment on the rest of your review questions, only to say we have been told you cannot upgrade your pollock and chips to haddock and chips because you no longer do it. Suggestion that you send Sophie for customer service training. The only reason I gave 1 star is you have to give 1 star otherwise you cannot post.

Wow great place to eat just dropped passengers to hotel next door got invited for lunch would defo drive from Birmingham just to eat 😋

Great food , big car park friendly stuff , plbig portions.

Staff so kind and caring,good food at a reasonable price.Friendly atmosphere.

Food very disappointing. Had a mixed grill sausages, bacon and pork burnt. When complained Manager said the weren't but we'll done like from a BBQ.

Had a lovely meal yesterday food was delicious. Staff were all friendly and helpful. Restaurant was clean and tidy. Would highly recommend.

Glad to be back and having my favourite Sunday Lunch in a great place ,served by our personal Waitress Charlotte williams, excellent service and great food .....Happy Days .

OK, for a quick meal out with friends or family early evening Really good Sunday carvery

Always brilliant. Never failed to please.

Great sunny day yesterday what better than a pub lunch. The service was poor even finding condiments so we could eat outside was a problem. The food was at best luke warm but I was Hungary. I did complain as we left but not much of a reaction. Must be the norm

Very nice place food was really nice hot and fresh and affordable price family friendly as took family members new baby there. Will be comming here again the staff are very helpful

One if my favourite places to dine. Food is very tasty and comes to table hot which is must for me. I asked for med/well steak, it was cooked perfect. The staff are friendly and very helpful especially one male who I seen a few times, don't know his name but he makes our visit a memorial one, he always seem busy and making sure everyone is happy. Can't wait to visit again!

Always a pleasure to eat at brewers fayre Abergavenny. It’s always clean the staff are friendly & always helpful! Food is always really lovely and great value for money.

Brilliant meal as always, staff are fabulous would always recommend.

Easter Sunday with the family, carvery was superb, food is always excellent, staff always attentive. Keep it up👍

Love coming down here for cocktails and food. Place always clean and staff always welcoming especially the front desk worker Lili, always smiling, helpful and polite. I've been for breakfast, evening meals and a Sunday lunch and haven't been disappointed any time. Girls on the bar always ready to serve with a smile and a happy chat....lovely place well worth a visit

Came in as a table of 7 on Sunday, we were seated promptly, service on the bar was fast & we didn't even have to wait that long for the Carvery even though they were quite busy. All the staff were absolutely amazing with the three toddlers we had on our table. Couldn't recommend them enough!! Thank you so much, we will be back again!!

Good place and good staff. Looking a bit dated these days but still good enough to come back to.

Not so good on this visit, ribs were tough, over cooked, onion rings were rock hard, was unable to eat them, Desert and diet coke was acceptable.