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The best restaurants in Ystrad Mynach Caerphilly South Wales
14 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
81 Opinions in 1 websites
Fantastic meal, as ever, particularly impressed by Creed who was head chef and fully in control of his kitchen. We also discovered that he had made us possibly the best chocolate fondant we’ve ever eaten! Well done to the whole team 👏👏
423 Opinions in 2 websites
Yet again, Portofino's has knocked it out of the park. Aside of the fabulous food, service and ambience, the staff assisted in making a 21st birthday meal very special by taking delivery of the fantastic cake and delivering it to the table at exactly the right time.The surprise was 100%. Nothing is too much trouble, the staff are so personable, it seems effortless, but they seem to make everyone feel like they are the most important ones in the establishment. Kudos. We will return for the next family milestone. Thank you Portofino's, you are fabulous.
266 Opinions in 2 websites
Friendly staff and locals,enjoy playing snooker upstairs at £3 an hr very reasonably priced.
181 Opinions in 1 websites
We went here for a meal with some friends after not seeing them for a long time. We had a group of 8 with varied diets such as gluten free, vegetarian, and vegan. The menu offered a decent amount of selection for all of us which was nice. The manager however was very standoffish with us and didn’t even crack a smile when taking our orders. The food was mediocre and a lot of it was not served hot, just slightly warm. One of the servers who was getting us drinks was super nice and offered a warm atmosphere in contrast to the manager who was pretty abrasive. Some of us had to grab napkins and cutlery off other tables as they weren’t provided during the starters, so when we got our main meals we had to grab it off other tables. Someone in our group also noticed that the tablecloth wasn’t cleaned when we first sat down. I think 3 stars is fair for this restaurant. It’s decent enough, but would have gotten more if the manager wasn’t so cold towards us.
43 Opinions in 3 websites
Food is decent, but the service has gone downhill since they introduced only being only being able to order at a machine. Firstly, I've been told my clubcard can't work with the machines, so if I want the points, I have to take my receipt to customer services afterwards to get them added to my account. One time I couldn't get the free child's meal deal without a clubcard being used, so the member of staff used somebody else's card for my order! It doesn't seem a very satisfactory answer to the problem! Today I visited and felt the service was poor. I ordered a cooked breakfast with sourdough toast and scrambled eggs. First I got my drink, which was fine, but I asked for a teaspoon, which was never brought to me (I had already looked if there was cutlery anywhere I could help myself to, and there wasn't). Then my food arrived with normal white toast, not sourdough, and fried eggs instead of scrambled. I told a member of staff, who just said she would "let them know" (no apology), but nothing ever happened. These are minor problems but irritating - why give options with the cooked breakfast if you're not going to be given what you've chosen? As a busy mum, I don't get many chances to eat out, so this was supposed to be a treat for me. Disappointed. This isn't a criticism of individual staff because they all seem to work very hard and be rushing around constantly, but the system doesn't seem to work very well and customers should be looked after better.