The best restaurants in Valley Newtownabbey North Eastern NI

Terrible, Noticed it had a one hygiene rating on the door as I was walking in which wasn't a good start but thought I'd give it a go. Got a taco chicken sandwich, absolutely disgusting, the bread was stale and couldn't taste any Taco at all and the side salad looked like it had been sitting for days. Avoid

Forget about using any offers via your app because the signal prevents you from accessing it

I visited Ground in Next in Abbeycentre for a quick cuppa. The man who served me was a breath of fresh air. He was jolly, attentive and really seemed to be enjoying his work. He was kind and compassionate to all customers. He made my quick break a real treat. Try to hold on to him as he’s a real asset to your company.

I tried a salted chilli pizza box when I got home with it i was disappointed when opening it for the price £15.50 there wasn't much in it not much taste there wasn't much chicken as for the spring rolls and samosas there was nothing in it but pastry. When I rang up to discuss the Bruce the owner said if I don't like it to go else where just so rude as I wasn't looking free food or a refund i was letting him know incase he got another complaint. I definitely won't be back if i could give no stars i would have!! As for people saying leaving 1 star to get free food I wouldn't even take it if I was offered was stinking.

Very, very, very expensive for such an out of the way place, the food is just ok, nothing special. The place lacks something but a good make over would help but it probably drive up the prices even higher, just avoid this place

Food was cold by the time it got to me

my order was delivered 30 mins after my selected delivery time as it was rearranged three times by the app, when the food arrived, it was cold. im very disappointed

Delicious. Staff is super friendly. Unfortunately it was very crowded and loud when we visited.

Shocking KFC, mini Fillet is about the same size as your baby toe and charging 50p for dips now when costs you about a tenner for a small meal. Chips were lukewarm and floppy, don't go here

Myself and another chap stood waiting to be served while the assistant chatted to her colleague , I ordered a tea a coffee and two scones she asked if I wanted them heated to which I declined and was sorry as they were dry and firm , very unappetising, after spilling milk I finished my transaction, she then ignored the man behind me and continued her previous conversation... dreadful service ...two less customers here.

I was shopping in Next today & decided to go for my usual coffee at Ground, which I’ve been doing on a weekly basis for years I needed to use the bathroom beforehand but when I tried to enter the toilets they were locked. A male server shouted over to me that they were for Ground customers only & they required a code to enter. As I started to explain, a female server came over to me & repeated that the toilets were for customer use only. I explained that I WAS a customer but needed to use the ladies before I ordered. As it was lunchtime there was a queue & I needed the toilet immediately, after which I would order. This female server abruptly said “you’ll get the code when you get your receipt!” I tried to explain that I needed the toilet there & then & before I could explain that I am registered disabled she walked off. I was shocked at this behaviour, very embarrassed & walked away. I walked around the mall to use the centre toilets & went into Cafe Nero where I was greeted & welcomed & enjoyed my coffee & cake. The behaviour of the staff in Ground was disgusting, discriminating & totally unacceptable. I will never use this cafe again & will be reporting their actions to the relevant agencies under the Disability Discrimination Act.

Beautiful coffee and superb fresh pastries, I always stop here on my Abbeycentre shopping visits. My kids love it too, the manager is very accomodating to them

Lovely hot fresh food cooked to order. Staff extremely friendly and always helpful and attentive. Although the food is amazing, I would recommend going here for the customer service alone. Coffee is also of a high quality and nicer than bigger competition like Starbucks and costa.

Just away from here, pulled up to order told to wait a minute. 10 mins later i was still waiting just to order with nothing but static from the order machine.

Ordered a medium iced caramel latte , a small was set out , usually I would never say anything as I don’t like confrontation but their small is very small and I did pay for a medium, when I said to the worker she didn’t even bother to say sorry or anything there was no customer service she took my cup poured it into a medium cup right infront of me and then just filled the rest of it up with milk. I work in customer service and am aware of hard days etc but that was plain rude and very uncalled for as I was very apologetic when asking if I could get a medium .