Nando's Belfast - Abbey Centre in Newtownabbey

Very quiet when we arrived but got busy when we were leaving. Staff were lovely and food was great as usual. Served by Corey who was absolutely lovely, can’t believe it was only his second day!!

Delicious. Staff is super friendly. Unfortunately it was very crowded and loud when we visited.

Would like it a bit more spicy but was still real good

Manager was amazing at Abbey centre Nandos ,we have persons in the family with Celiac and she was Amazing explaining all .ty Nandos for higher her

Not for me, over priced, not the best portions either, staff where friendly, but reached over our food when tidying up condiments while we were eating.

Would have gotten 5 stars but they changed the glass sizes so you can't get free soft drinks in your water glass anymore! Great other than that

The food here is stunning 😍 I love the peach iced tea

Served by Sam. What a professional Sam is. She helped and assured me about gluten free for my daughter. Sam was busy helping out everyone. Some staff just walking about but not Sam. What a star Sam is ! She is a credit to Nandos. 👏 👏 👏

This is one of the nicer nandos with lovely staff who are very helpful. Their Mac and cheese is amazing, honestly I'm not a Mac n cheese fan but I can't resist nandos! I would like there to be more salad options and dressings as i prefer salads with my chicken, but that's personal preference. Veg options are good but would like options to have with different seasonings as well as we don't like their current offerings. The chips are decent enough and the chicken is always lovely and succulent. The sharing platter is a great option as you can choose 4 different small sides which is great for variety. Bottomless drinks is also a winner for my hubby but I prefer the rubioos ice tea, it's really nice. Not fussed on the quencher drinks as extremely sugary. Got the little Portuguese pastry custard desert things thing time and omg they are awesome!!!

Located in the heart of Abbey centre, it caters lovely food. Staff are friendly. Sometimes I wonder if they should have more seating areas.

Staff are very competent in thus establishment. Lovely comfort food!!!

Above and beyond friendly service and food that hits the spot! Thank you

First time at Nandos Abbycentre, the girl we got was fantastic couldn't do enough for us,making sure we wernt alerjic to spice and dairy, top marks. Il be back.

Very friendly staff Tony was amazing very helpful and kind good food and good times for waiting not too long happy over all will be going back

We always enjoy our meal at the Abbey centre Nandos although it takes a while to come it's always excellent. The staff are always so lovely. We always order the same thing when we go and it's always excellent. Thank you

We were told we had to wait half hour for table. We waited over 45 minutes. There was plenty of tables just nor cleaned on time to cope with amount of people waiting. The food was ordered straight away but yet we waited over 40 minutes. The chips were cold rhe chicken burgers were also cold. Won't be back sorry first and last time at Nandos

ordered a delivery for 5 people as part of a 30th birthday celebration Several items were missing that we were charged for when we rang up to query the missing items we were told " WE can not re deliver , just give you a refund" so we were left feeling like we had only half a meal .... and now are told to wait for up to 2 weeks for a refund ! disappointing NANDOS especially as it was a mid-week delivery order

Not much different from other nanos fast friendly service

A busy Saturday evening in nandos and delays in food arriving as a result of this, aswell as training of new staff which is to expected and completely understandable. There was a really lovely supervisor called Gemma who took the time to make sure we were kept in the loop about our order and everything was lovely, thanks so much Gemma!

Food good it was Nandos although the wait was 40mins

Speedy nice food, unlimited access to fountain machine, good prices. I want and expect nothing more from a food court restaurant

Waited half an hour for food when it came was cold replace the chicken was hot but not cooked well didn’t finish not impressed 🥺

Staff trying to take plates when was not finished, Had to call them to bring back. Food below average for nandos.

Great food ,nice service,place a bit dirty ,maybe they were busy ,but was allocated a table that wasn’t properly cleaned

Food always lovely was very busy when I was there so a bit of delayed in service

Great restaurant with chicken !!!

Waited over 30 minutes for our food to arrive overcooked, chips nearly on the burnt side but not even warm anymore… that’s probably why it took 30 mins. Place wasnt that busy yet I could see plates of food sitting for ages on the counter with noone picking it up and serving it :/ slow service, used to be a great place but has gone downhill

Usual Nando's quality and value, though service was a bit slow.

Review written in English, Portuguese, French Took my family to experience Nando’s for the first time The service was amazing, the staff was soooo hospitable The food was really good as well especially the peri-Mac & cheese 10/10 The garlic bread was a bit too burned in my opinion but other than that I was stuffed as a turkey on Christmas Plus the choice of music was top of the notch, felt right at home Let my family experiment with Nando's first meal O service faith fantastico, o pesoal faith muitíssimo hospitaleiro A food that is also really good, especially or peri-Mac & cheese 10/10 Where this is the case, it's something that I've always wanted, but I don't think it's what I was looking for as a Peruvian non-native Then I disso, a lesson in the music era of topo, feel me at home I took my family to Nando’s for the first time. The service was amazing, the staff were so welcoming. The food was really good too, especially the peri-Mac & cheese 10/10 The garlic bread was a little too burnt in my opinion, but other than that I was as full as a turkey at Christmas. In addition, the choice of music was excellent, it felt like home.

I visit occasionally and enjoy the flavours.

Take a bit of getting used to the ordering method but install the app beforehand and have a play would be advised.

Its a Nando Peri peri chicken quick tasty and reasonable value. Good for a mid week night out when you cannot be bothered to cook. Can be very heathly if you choose right. Order at the till and brought to your seat style service. Unlimited soft drinks: beer and wine available if required. KIDS menu. Lively and does takeaway.

Manager Aaron went above and beyond to help me get hot water for my baby’s bottle due to their kettle being broken. He went all the way over to the cafe in the food court to get me hot water for my sons bottle. Really appreciated the help, thank you Aaron. Will definitely be back :)

As always south African vibes never boring. Fab setup healthy and tasty meals. Thank you

Service absolutely terrible. We waited 35 minutes for our drinks

Staff is always friendly and accommodating to our toddler

I love nandos at abbeycentre. Always good food, good service, it's very clean and comfortable

It was good. Food was good. Order was messed up, but they promptly fixed it. Cheers.

Never had a bad meal be it sitting in or taking it home. Always cooked fresh

Over rated tasteless food. And over priced.😔🍟

Ordered food for delivery and it came stone cold, wrong order and the chicken was swimming in the box. absolutely disgraced

Burnt my garlic bread butterfly chicken was less than half the size it normally is coke wasn’t coke tasted and looked like it was mixed with water. Also when me and my friends went to get cutlery and sauces there was no napkins and knifes was dirty table was sticky chips in between the chairs with red sauce on the wall.

Waited over half an hour for food Food was OK Burger was dressed wrong but they offered to replace Didn't seem enough staff on Was OK

My granddaughter is celiac. The staff were fantastic at making sure Macy was well looked after. 5*

Me and my fiance last night decided we wanted a Nando’s. Got a table no problem and ordered food and drinks through the app. When to get cutlery and the forks were dirty and there was no knifes. A girl came from the kitchen carrying a hand full of knives and they were dripping wet. Very unhygienic and carrying them all in your hand. Our drinks never came that we ordered, my fiancé asked for our glasses but never came so he had to grab glasses that were sat at the service counter. I never ordered a bottomless drink as my peach ice tea never came. A table next to us arrived 25 minutes after us and had their starter delivered way before us! We didn’t receive our halloumi to after our meal. The floor was extremely greasy next to where they keep the food warm and I nearly slipped. The food was ok but abbeycentre needs to get to grip with it and sort out this poor nandos or it should close as service and quality is extremely poor! Terrible experience.

Ran out of chicken so not a great meal

Honestly the worst Nandos I have ever been in. Clearly just a bunch of adolescents walking about, doing their own thing, nobody in charge, just shocking altogether. We literally sat and watched our food go cold, with seemingly nobody wanting to bring food to the tables. One particular waiter walked around the place continuously, obviously not wishing to get involved in any real work. When the food arrived it was freezing but we were so hungry from Xmas shopping, we ate it anyway. £40 for two people and it was extremely disappointing. I personally don't blame the young people lounging about, pretending to work- the management need to catch a grip, the service is very very poor. Tip - when chicken is left sitting under one of them lights, waiting for someone to deliver it to a table, it goes tough, chewy and dry. Also the burger bun becomes inedible and hard.... Rotten.

Nandos sooo disappointed! Took my aunt for her first ever nandos and needless to say she never wants to go back! Can't blame her after waiting 1hr 30 mins for food! I understand if a restaurant is busy there may be a wait on food, but when you've been waiting 45 mins and the table that came in after you gets served then it's time to have a word. In doing so, was told by waitress be five minutes. 15 mins passed and still no food. To top it off a table that came in a good 40 mins after us gets served, then another and another! Waiting well over an hour by this stage and everyone is being served but us! Passed hungry by this stage and just wanted to go home, but my daughter who was with me was really hungry and didn't want to leave. I went up and spoke to the manger and explained the situation. Was clear to me our order had been lost. Finally hour and half after having placed our order our food was ready. We were past hungry and just ate what we could. Food wasn't great and wanted to get home. Manger came over as I was leaving and asked for my email address as wanted to send me a voucher as an apology. I said no need because in my head I honestly didn't think I'd go back. But she insisted shouldn't have happened and wanted to send me a voucher. I gave her my details and when I got home I thought well she at least she's trying make up for it and nice gesture so maybe I'll give them second chance. Several weeks have passed now and nothing! Disappointed and sadly won't be back.

I like this Nandos because they are never too busy

Called in today for lunch with daughter who has special needs Megan greeted us and from start to finish she was so genuinely lovely, friendly and helpful, even advising customers where to sit incase the sun was in their eyes (rare sunny day! We had nice chilled afternoon. Have always found all the staff great. Food yummy......wine yummy 😋

Restaurant busy staff friendly

Very unprofessional still not opened supposed to be open 30 mins ago they don’t seem to care lost many customers and all their doing is walking around laughing

Food was burnt and dry had to return service was horrible starter's served at different times plates not cleared and a long wait between courses we will not be back again

Food was lovely but service was slow...they could have been short staffed but no one explained why everything was taking so long.

Paying upfront for food bad start ordering burger was with me in 30 seconds and the bum was stale and hard chicken cold . So I changed my meal for pri pri chicken was bit better . Atmosphere was horrible tables not cleaned properly salt on them get your own cutterlry etc etc . Never be back in it ..

Warm and friendly. Lovely coffee.

Everyone loves Nando's and this Nando's is great after doing some shopping.

The quaneoa salad with Feta cheese came with no quaneoa and no Feta cheese, I asked to have the Peri tomato to be left out, it came with Peri tomato. My chicken was cold. A very poor service indeed, I won't be back.

The food was excellent apart from the soft white roll with the burger, I would hate to see the roll if it was hard as I couldn't bite through it as it was like a brick!!! It was my 1st visit, but it certainly won't be my last as everything else was amazing, and the sauces were nice too.

The food tasted nice but, the food was just barely on the warm enough side. I was about to send it back but it was just about warm enough to enjoy, but by the end of the meal it was too cold. If I wasn't so hungry I would have sent it back. The food was clearly sitting too long before we received it. The staff were nice and the place is clean and tidy. I will return but if that happens again I will update this review and give a different opinion.

Food is always generally fine, but you’re always told to wait 30mins for tables to clear, even when there are plenty of tables free. We always ask if it’s possible to book a table in advance and each time we’re told no. So…if you can’t book a table, and there are tables free, then why do we have to go away and come back later for a table? Food is standard for a Nando’s but the table thing does put me off. Staff are generally okay, but some of the younger staff do come off as very passive aggressive.

Meal was nice and staff on the ball

Really enjoyed the Nando's flavours as usual, however service this evening was slower than my normal expectations for the chain.

Good meal. Easy enough to order from app and food took around 15 minutes to arrive. Staff were friendly but the app ordering does take away interaction with staff.

A lot of flavour and a good selection of spiciness. :)

Was there today with my Partner Can't go wrong with a nandos But my review isn't about the food. Its about the 2 staff members Shauna & Manager Gemma or Emma not 100% sure lol but both of there customer service amazing & will definitely return (: They made our day that little bit better.

Beautiful definitely be back soon

Staff are very nice and friendly which made the experience really enjoyable! food was good aswell so 5/5

A few of Africa the music food was amazing

The food was as expected although the Peri Peri chips lacked Peri Peri Salt but this seems to be an issue at Nandos in general not just this store as Nandos on the Dublin Road had the same issue to the point we had to ask for more. On a more annoying note the 20% Student Discount doesn't seem to apply anymore even though the app states it'll be applied at checkout and it doesn't, the staff don't seem to know why or have a solution so maybe this is an issue from the app side of things?

Stephanie gave us great service in Nando’s! Was so lovely and great server overall. 5/5! 👍

Lovely meal with family tonight. Delicious, well presented and clean. Staff were helpful is taking our orders encompassing a token, using QR codes etc. Very attentive with us, going above and beyond when our specific order had a supply issue. Would highly recommend. Thank you to team Nandos abbeycentre!

Slow service as always under staffed

Lovely meal and gluten free friendly!

We loved it, nice atmosphere, nice staff

When I become rich man then I will visit this place again.. .. £7.75 for very small slice of chicken.. thanks

The food is pretty decent, and some of the chairs aren't the most comfortable. I like it for what it is otherwise. Salads and chickens is what I liked best.

This is a really nice clean environment, and quite welcoming. On a personal note I thought the food was OK (except for the fried halloumi that was outstanding). Bearing in mind this is my first Nandos. I will possibly go again and order something different and then make a judgement, otherwise there was no complaints and if you are a fan of Nandos this is a lovely big open and friendly place.

observed unhappy customer - staff dealt with situation - Very nicely done

Notified that delivery had taken place. Driver was outside the house but did not deliver...... phone call to complain, they offered refund.... but what about our meal..... didn't care. Didn't try to contact driver... no offer to locate them. Awful experience

Lovely place for some Mexico food (I think). Great taste of the chicken wings. But the service is not very professional. We walked in to the store with half of tables empty, but the lady asked us to came back in 10m. I am not sure why. During our meal, there's always empty tables but customers are also waiting at the reception.

Lovely place to eat will be back again

Enjoying are food and will be back sometime soon

Food is normally good. Always a wait to be seated and served at the desk.

Tasty food, with an excellent atmosphere & friendly staff....

Poor size of food for the price

Factory restaurant. Overrated and overpriced. This place survives only on its brand name.

Waited around an hour for food and drinks.

Probs the best nandos i always have is at the one in Newtownabbey 🔥🔥🔥

I've said it before and I'll say it again. You NEVER plan to go to Nandos. It's just somewhere you end up. and you are never disappointed. Chefs kiss.

Very Expensive for what was just ok.

My daughter and myself took a wee treat trip to nandos on Tuesday early afternoon.she has never been and I kept promising her to go and after a busy few weeks she had a day of school dur to teacher training so I decided to take her....from we walked in the door the customer service was amazing...they made us feel like celebrities ...couldn't have been more helpful...honestly best wee experience for my daughter...thank you so much x

Great staff, and tasty food. It's just a nandos

Good food, helpful staff. Only small negatives: not the clearest where to go to get seated as there are 2 entrances, weren't sure whether it was seat yourself or not and can be a bit noisy when busy. But overall lovely food with plenty of side choices.

First time visit and I think it might be my last. Complicated process to order food, expensive and underwhelming. We went for a sharing platter, very disappointed wirh the amount of chicken for the price.

Friendly staff and food was delicious. Only downside they don't sell tea or coffee which is very strange.

Small portions in comparison to other stores and felt like a cafeteria rather than a restaurant

Lovely service from our server Casey and the manager Anthony. The staff were kind, accomodating and very attentive and the food was lovely, fresh and hot.

Cannae beat cheeky Nandos. Even better when it's quiet and a bit later in the evening.

Nada en especial, buenas ensaladas.