Kfc in Newtownabbey

Waited over an hour and food arrived with stuff missing. What did arrive was freezing and soggy

Must have been busy because my order prep was held up. Small order, forgot gravy. Who eats KFC without gravy!? Nobody.

kept getting put back food cold as well really not happy

Delivery was pushed back past lunch time and the burger didn't look great on arrival. For £25 I'll not be ordering from this KFC again.

Finally got here and was missing 2 meals and when I asked him was there anymore bags he said no so I rung restaurant and he didn’t lift both bags so unhappy with this .

wrong order delivered driver contacted justeat and was Greeted with the most rude member of staff driver was doing all ge could and your staff were so unhelpful then after waiting nearly 2 hours no compensation absolute joke

1 hour 45mins late ..no fault of driver ,food took thar lond

Food arrived over an hour late and was terrible quality. Had clearly been left sitting out; was cold and stale. Spoke to the kfc branch over the phone when I was waiting for the driver to collect and they said at that point the food had been sitting out for 45 mins and driver was a no show. Very disappointing delivery service. Drivers clearly care more about taking on more deliveries than they can fulfill in a reasonable timeframe than providing a high quality service

Terrible no chips arrived in all 3 meals, the driver didn’t want to know about it, it’s something every time now with kfc Newtownabbey a disgrace

the beans were cold, the chips tasted off and still chunks of potato and the chicken was goey!!

Excellent . Hot and fresh whole chicken pieces. Delicious and fast. Nice driver. 🙂

You missed the gravy which is part of the meal

ordered 2 kids meals an got them with no chips one onli had popcorn in the bucket, deff won't order again

the driver stole 2 of my drinks

The food was cold on arrival. Just very disappointed as it is an expensive takeaway and expected more

I pre-ordered my meal several hours beforehand to arrive at 10pm. There is no excuse why it didn't arrive on time.

the baps on burgers were hard, felt not fresh couldn't eat them

Courier for this delivery was a delight !

Awesome! And the driver knew that my address was wrong and gigot my order to me anyways🙂

my order was delivered 30 mins after my selected delivery time as it was rearranged three times by the app, when the food arrived, it was cold. im very disappointed

Chicken was good but the chips were cold and rubbery. They don’t travel well.

Driver arrived with wrong order which he took away and said he would bring the right order. Nothing has arrived and after a call to KFC, I was told won’t arrive. Total disgrace and £30 holding on my account. Emailed just eat and if it’s not entirely refunded, will claim back through the bank as just eat are too keen to offer partial refunds when customers end up with literally nothing. Disgraceful service from just eats driver, KFC and just eat as a company as they have no option to call them.

Stayed with their stated delivery time. Food good and still hot.

Paid 3.49 for a bottle of 7up and it never came

3rd time here and the 3rd time my order has been wrong. The word 'Boxmeal' doesn't sound anything like 'banquet'! Is they're another term for the staff that work at this store. It's not rocket science. Simple English. I'm sure they're isn't many banquets sold at this premises considering they haven't a clue that it's not boxmeal. Get it sorted or sort the staff to know what the store actually sells and how the words are pronounced before employing them. One time is fair enough but 3 times is just pathetic. Get it sorted

better drivers needed. couldn't get out of his car was to busy on his phone. after 5 minutes I eventually went over to him receive my order. order was freey

Great service, great food thanks…..

Unable to locate tonights order however this is a 5 star review for orlagh

Two of the four chicken selects were very burnt and inedible, very poor service. I know it’s only a small fries portion but the amount you get is laughable, half the size of a McDonald’s small fries.

order was meant to contain a free portion of popcorn chicken, this was not delivered

abs disgrace. food wasnt delivered. have waited over an hour then this happens

order not delivered and no one was willing to help me

would give the food order at first to my daughter as said a pin code was sent o phone which wasn't received, after several mins off explaining that no pin wasn't sent the food was eventually handed over. There should have been no issue as he food is pre paid on the app and delivery address provided.

I ordered the the deal of 2 wraps and 2 fries and I never received the fries with my order

Cold, soggy chips. Chicken was good.

popcorn chicken missing from order

Best KFC in the area by a mile.

Everything I ordered was stone cold when it arrived. Had to throw it in the bin. Won't be ordering from here again as it's not the first time this has happened and there's always an issue witht be order

Three piece chicken was oily and had been cooked before skin was dark brown ended up in the Bin.

Absolute joke! missing main items from the order. don't understand how hard it is to read an order?! Get it sorted

ordered beans and didn't get them. yet yous won't send out a replacement.

unfortunately the food was cold and my can of Pepsi was dropped and punctured by the delivery driver...Still tasty tho

I have been waiting for almost 2 hrs , the app telling me only "preparing your order" for more than 1 hr and suddenly its said "delivered " yet i didn't get my food. How come this thing happened.

Got wrong things and kfc wouldn’t give a refund will never order again

Worse kfc about!!! The chicken was just thrown in the bag!! Chips tasted disgusting and the chicken was greasy!

The food was ordered between 5:15pm-5:30pm and the food only arrived at 7:05pm, after we were told the food would take up to 30 minutes to arrive. The chicken fillet burger meal, the chicken was burnt, the lettuce was old and wilted and the chips were burnt and uneditable. The chips in the chicken tower meal were also inedible, the food arrived stone cold! I’m very disappointed in this service and will not be using this KFC again as I now have to make a replacement meal for our dinner.

Food was freezing! Chips half cooked, forgot a gravy and gave me the wrong chicken! Boneless instead of chicken on the bone and even then the boneless chicken was disgusting and over cooked!!

Arrived with no burger and only 2 sweet chilli bites in the box!!!

Food was delicious and arrived surprisingly fast! No issues at all.

Food costs more on here than in the kfc 13.98 for a zinger stacker box meal and is only 9.99 in kfc .also mini flammin wrap was charged 3.99 and is only 1.99 rip off

Clearly says on the recipe 2 gravy and they have forgot to pack them simples

left at door didn't wait for me to answer food not very warm

the driver never asked me for the 4 digit pin

Missing items, YET AGAIN. Sort it out Glengormley

I didn’t receive any of my order which I sat and waited for an hour an a half for this due to it being my children’s dinner I am not happy about this what so ever would like a refund oh how much my order came to

Chips barely a portion if even and 3/4 pieces were small pieces of chicken. At £10 a go would need to do better.

Missing mash & one club orange ☹️

didn't get 2 gravy again this isn't the 1st time stuff has been missing 😕

very rude on the phone and very bad words

The chips were cold but gravy was warm?

Delivery guy left gate open dog near got out and hit by a car

Food arrived early hot & delicious 😋 Thank you. 😊

I’m horrified I paid £30 on 2 meals for one to be missing items and the chicken on bone black inside disgusting!

food not delivered even know saying delivered, delivery driver didn't come near my door and by time I got down to look driver drove off happening all the time

got everything I ordered and delivered quickly

The 10 piece bargain bucket of chicken we received here today was awful revolting! saturated in salt like it was marinated in it overnight..not eatable..went to bin they also didn't give us the gravy we ordered sort it out yuck!

This was the worst KFC I have ever experienced. Rubbery chicken and sweaty horrible chips. Never again... 2x Zinger burgers and chips for a tenner, dog got most of it and she eats anything..

Received an order belonging to someone else and had to resort to driving to the restaurant to get my own order. On my return home my order was still missing one main item. Gave up at this point. Never again.

just the chips weren't warm that's it

They didn't deliver it at all.... lied. And we have cctv proof of that. Delivery system is a total mess and the stores are happy to take your money but wash their hands of all responsibility after that.

driver left my order outside the building . I am disabled and cannot get to the exterior door. The building is secure and I answered the call but delivery was left outside. This is nit the first time I have had problems with your drivers.

my order didn't even arrive but said on the app was delivered, the driver sat outside my house but didn't leave there car

Waited over 2 hours for order not to arrive, shocking! Don’t accept orders if you cannot deliver!!

The person who delivered this left it outside my front door, I live upstairs in house flat, he didn’t ring the doorbell or rap the door, items were quite cold when I realised the order had been delivered, not happy at all

Awesome. The best KFC ever! Can’t go wrong with a bucket of chicken. Thank you KFC Newtownabbey 🙂

Got a zinger burger instead of a fillet burger. No lettuce in any of the burgers either.

driver never bothered to knock door and just left food outside which on turn the food was freezing when we found it

payed for burger but did not get

Whoever made my white chocolate cookie fresh in the oven I hope both sides of your pillow are cold.

Chips were cold and rubbery! Chicken wasn’t all that hot either.

I didn't get gravy or a wrap which was paid for and on my receipt

Nice ambiance and good service.

So friendly and ontime . Food still warm.

Food not as good as other outlets

was lovely tonight and tasty and warm bonus ,,deffo ordering has improved

Only got one of my boxes of kfc chicken

food is good unfortunately I only got 6 mini fillets instead of 8

The chicken burger had no dressing, was a bit dry, and small. I did not feel I got what I paid for.

stacker zinger meal was just a single burger

wish they fix the ice cream maker never seems to work when i am there

never received all of my order so disappointed

delivery was on time but no drink was delivered

Half the order was missing tried to call the restaurant but no one answered, tried several times.

missing part of order. otherwise delivery was fine and food was on ok temp.

I ordered a bucket for one. Chicken, chips and a can. Yet again there were no chips. Luckily I ordered a salad as well so I'm not left with chicken on its own. Not happy that this is not the first time the chips are missing.

My food is cold got the wrong drink. I want a refund not credit as this has happened before twice my food has not shown up never got anything back please put the money back into my account

We were missing all our fries and a chicken Big Mac

food was freezing and burger and flaming wraps weren't dressed

One fillet burger was not a zinger, one fillet burger had no lettuce, no beans with order

Cold food, missing meals and extras. Shocking!