Subway in Newtownabbey

Forget about using any offers via your app because the signal prevents you from accessing it

food was toasted but was freezing the philly cheese steak couldn't be eat had be throw out and Tuna one was cold but eatable

My order is down as being received and the courier was at my location but has not left any order and left again I’m not happy about this

Food wasn’t toasted and the tomatoes in the subway tasted horrible

The order wasn’t correct and was very cold. We were quite disappointed with it.

Order wasnt correct, no lettuce put in footlong.

Food was completely cold when it arrived

Food always arrived very quickly, delivery drivers are always friendly have been a customer here a long time

I got served the wrong sandwich

The food was lovely, but I received cheese in my Meatballs Snack Bowl that I did not order.

I’m only giving a 1 star for quality, 4th time we’ve ordered and the 4th time more than half the order is missing £35 down the tubes. Seriously how hard is it to read the receipt and check all items are in the bag before sealing it closed. As for drinks they mustn’t exist in this subway because you never get them either

Staff don’t listen, food was rushed. Ordered the churro came soggy, chipotle cheesy bites came cold and disgusting, sandwiches were poorly made we ending up binning 70% of our food absolute disgrace will not be back anywhere near this place

Tasty sandwiches made to order. Very quick and efficient service

the driver went to the flats instead of the houses despite me telling him on the phone exactly where the houses were. I gave him clear instructions and told him not to turn left as they were the flats so I walked around to the flats and he was sitting outside. He also told me he was about to leave and I wouldn't have got my food only I asked him to wait while I walked around.

Subway is subway. Staff are nice, but tables were dirty and not overly busy

missing packet of crisps, cookie and club lemon. not good enough!!

This woman left me blue-balled who asked asked do I want it toasted as if I want a cold hash brown I was number 10 won’t come back

Ordered a footlong and only got sent a 6inch so where’s the other half of my order ???

Food was lovely, but I would have liked the option to have my wrap toasted, as used to exist.

I put my order for myself and someone else through the kiosks. As I was waiting for my order, I noticed they had put cheese on the sandwich, which I had forgot to order as plain without cheese. Before they could add any toppings, I apologised and said I’m really sorry but could I have that made again but without cheese. The manager rolled her eyes at me and another staff member began to make it for me. To which I was very apologetic to her for. Once I had my order made, I collected it at the till. I apologised to the girl at the till for the error I had made. The manager stated “I don’t know why you’re apologising to her, she didn’t know what happened”. And began to laugh at me with her co-workers. This is very unprofessional and unacceptable behaviour as a manager. I have been a manager at McDonald’s and would not dare treat a customer in this manner. Not only to mention, the shop was disgusting. Bins overfilled, customers having to clean their own tables and crumbs everywhere. I will not be returning here.

Absolutely fantastic nachos and sub!! Absolutely beautiful 🙂

my "nachos" had no salsa and no cheese!! Basically just cheese doritos

Absolute joke said delivered I received no food so they just kept it for themselves

I’ve complained about this, but because I didn’t take a photo nothing happened. The order wasn’t toasted and there was far too much sauce on it. I’d like a refund or a credit for the amount.

Could do with cleaning tables and floor more often, not the cheapest, but food was ok

Some toppings were missing on my sub but it was nice and the delivery girl was lovely.

Great selection of meals and meal deals, menu always updating also my wife is gluten free so lots of choice for individual dietary needs. Great and friendly staff

Food over an hour and a half late. Not toasted stone cold. Not what we ordered. Do not order

Quite possibly the nicest Subway I've had in years. Whoever made this is a legend.

I had peppers in my sub which I did not order and I checked to make sure. I am allergic to peppers so could not eat my sub. Very disappointed

I did not get my order they give me 2 iceland bags instead and now i have no food they give me crisps and chocalate i would like a refund

Addicted to the BMT , great as usual thanks

Brilliant customer service !!! :)

Multiple items missing from large order. toasted food arrived cold and mushy. store wouldn't resend anything. store wanted to refund entire order...just eat wouldn't comply!

food was fine but the driver wasn't very nice. He seemed to get lost delivering the food and was abit ignorant about it.

Paid extra for Carmelised onions not in it

wrong order delivered. completely unprofessional. not what we ordered also we paid a good amount of money to get nothing we could eat. a complete disgrace.

Older gentleman always demonstrates great customer service

Forgot half our order and the rest they delivered was wrong.

Driver delivered it to wrong address

food was cold and order was incorrect

Dreadful experience and will never be back in that one, staff were so busy preparing just eat orders the queue was nearly out the door, when my order was finally ready after about 25 minutes I had to wait another 10 minutes to pay as that girl was also filling just eat orders, badly organised, customers complaining and the staff pleasant enough but didn't care, I don't blame them, they were slaughtered

Nice service and friendly staff

Gorgeous food,healthy,clean and value for money. The staff are fantastic. It's now my go-to for eating out.

completely wrong order delivered

ordered food and the driver cant read an address right and delivered it to the wrong address and im here waiting on a refund and no food

Sandwich etc was fine but I got given half a cookie???

delivery driver was so rude and threw the bag at me and the food came out of the bags

Not happy about having to wait for the new ordering system. But can't complain about the food, it's lovely!

Good food and delivered promptly.

The driver got out of the car and came to my door smoking a lit cigarette round the food deliveries. Will think again about ordering from subway.

Bread was hard food was cold and items where missing

The driver arrived with a KFC instead of my subway. Told them it was the wrong order and showed them my order on my phone. They then left and never came back. I never got my order

The food was freezing when it got to me

The food arrived stone cold.. horrible

The driver told me that he had two deliveries at once so it took him some time but I understand

Thrown together, poor quality.

Everything was fine apart from the hash browns, they are way too under cooked!

Not one bit of cheese on it ???

Food was cold. Didn’t get the right things that I ordered

Did not receive drinks, crisps, or cookies. Driver was an a**hole

Absolutely beautiful n still so warm

Ordered a salad with 10 items and a box if lettuce and a piece of meat was delivered,phoned and the gurl said sorry we have kids working and they got it wrong,told to contact justeat for refund,absolutely a joke

Very clean, no queue! 5 🌟 but bring back the hot 🌶 sauce 😋

Bread was stale. Sauce was everywhere and it fell apart. Cut incorrectly as well.

I didn’t get the bread I wanted plus I wanted it toasted but that didn’t happen.

Terrible service never got the food and delivery driver never called to the correct address so working a 12 hrs and no food delivered rang subways and never even gave me a choice of having the food delivered out again

2nd time I’ve ordered from here and if recieved the wrong food! No drink, crisps or cookie and the wrong sub joke!

Paid near £30 for 2 footlong meals and a portion of hash browns. No drinks, no crisps, no cookies with the meal deal, no hash browns.

No cookies delivered and wrong crisps.

freezing feels like just out of freezer

freezing feels like its just out of a freezer

The driver drove past me over and over again I had to walk out of my street in the rain after she ignored me waving at her plenty of times to collect my order

place is shambles don't know how place still open for their food is stinking don't read anything you requested the customer service they don't even have clue what day of week it is half items missing an one dis come was that hard you'd break your teeth ,

Although an overall enjoyable experience, unfortunately we didn't get our cookies

Took my niece here. Her 1st time in a subway. She liked it but the new menu is a bit of a farce

Driver had no idea where he was going. He headed to my next door neighbour, when I have a sign beside my front door with my address on it. He insisted that the address on my order was number 21....my house is number 23

The bmt only came with ham and cheese no salad, sauce or the rest of the fillings

Order missing subway don't answer phone

Friendly driver. Food delivered hot

Everybody knows subway. Good food at reasonable prices.

Clean, good subs and quick service

Food was cold when arrived and missing my drink and pepperoni slice I had ordered. Rest was overall good

Order was delayed - orders were incorrect, very little help from customer services - less than impressed

Chicken tikka was black terrible quality of food would never eat anything from here again i

Food was like tasteless rubber.

In one of the veggie delites I asked for southwest chipotle sauce and got mayo lite and didn’t want olives and got olives

Ordered meal deal. No crisps or cookies arrived. Ordered some extras on my sub, none of which were included. Mozzarella cheese balls arrived stone cold, shrivelled up and no sauce included. My sub was OK after having picked out what seemed like 100 jalapeños. Would really like some compensation or a refund please.

Always enjoy a Subway. Fresh bread, salad and my favourite tuna. Do it.

Never even got a driver assigned

I ordered nachos with chese and salsa when they arrived it was 2 box’s of Doritos with no cheese and no salsa. THIS IS NOT WHAT I PAYED FOR.

The food was lovely, but I ordered rainbow cookies and received white chocolate ones (in a pack labelled as rainbow).

Took an hour for my food to come when it came it was cold. My nachos where throne together and soggy.

Worst ever yet both Subs were cold and beyond soggy mine ended up in the bin they took near 1 hour to be delivered maybe driver shouldn’t have stopped at every other takeaway to pick up before delivering or if he’s going to do this maybe turn of his locator

Didn’t get a cookie that I ordered and a drink

Both subs came cold, no cheese on either when both where due to have cheese and be toasted, one of the subs was half filled with an uncut lettuce bulb, usually never have an issue with subway but for £24 we got corner shop deli standard

Meatballs taste off - inedible

Ordered and paid for foot long and only got a 6 inch

Roast chicken was missing gutted!

Order came without half the items including crisps, cookies, sauces for cheesy bites. Rang to enquire and they suggested that the delivery driver stole it. Disgusted