Delivery
Pickup
Outdoor
The best restaurants in Blythe Solihull West Midlands
26 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
121 Opinions in 1 websites
We booked for a special 70th birthday celebration for my mother. We pre informed the team on the phone of our special dietary requirements, 5* vegan, and were extremely disappointed to be told when we arrived and ordered that our special requirements could not be met as they didnt have a record. We were offered vegan sandwiches but as most will appreciate, you dont have an afternoon tea for the sandwiches! Whilst we appreciate it wasnt the servers fault, the customer service was poor and we felt like we were the ones in the wrong! Even though we could see the drinks had been made and we asked to have those complimentary (given our wasted 30 minute drive), we were told they weren't ready! It ruined our special day - our toddler was crying all the way home - and we wont be returning.
215 Opinions in 1 websites
Fabulous service - Catherine served us and was so kind and patient with an elderly member of my family who took a while deciding what to have and asked for changes to a part of the meal. She never once made it seem too much trouble and this family member has telephoned me this evening to say how much they enjoyed their visit to Nottcutts - especially the lunch! A big thank you to Catherine - our experience made us feel like we had been to somewhere especially nice (food was good too!) Highly recommended!
894 Opinions in 1 websites
Family birthday meal with my kids, we used to love coming here but I am appalled at tonight's experience. The place had about 20 customers, so not busy and seemed to be a reasonable amount of team. Over half the menu was not available to order including the half roast chicken which is surely a signature dish for Harvester. Salad bar was empty of most things, but what was there was shrivelled and unappealing. Cutlery was dirty, and the medium rare steak that was ordered was cold and blue. On sending back I was told it would be 20 minutes... really for a medium rare rib eye.??? After my daughter and I had finished my sons meal was finally delivered, steak was still not cooked, and the chips, tomato, peas and mushrooms were clearly the same as had been sent out the first time. Maple sauce was 4 days out of date. When asking if the steak was going to be removed off the bill I was told, my manager will give you 20% off. Laughable and a total disgrace. M&B what are you thinking.. Will not return and will ensure to make our friends and family aware of this disappointing situation. And to the manager and team member that decided to argue with me, your customer service is a disgrace.
1 Opinions in 1 websites
Disappointed! Phoned and booked in advance, giving dietary requirements as we had one in party allergic to cheese and one who did not like ham or pickle. We were told this would not be a problem. We arrived to soggy mozzarella sandwiches and brioche bun and ham and pickle sandwiches and brioche bun. We advised that we had said no cheese or ham upon booking and were offered fish finger sandwiches! We have been to many afternoon tea and usually you get a lovely selection of sandwiches and cakes, this was disappointing. Cakes were a fruit scone, we asked if we could swap one for a plain scone to be told no they did not have them, then you get one cup cake each, that's it, not much of a selection. One cup of coffee, we were not offered a refill. £19.95 per couple Food was nicely presented but no atmosphere whatsoever in restaurant. All in all 4 of us were disappointed and will not return All in all