Notcutts in Solihull - Phone Number, Reservations, Reviews

Absolute amazing food. And the service we received from Polly was second to none. What an amazing ambassador for your company! I would drive the 200 miles again just to be served by her!

Three of us came for a pre-booked afternoon tea. Everything was good, and exactly as the poster advertised it. Great choice of savouries - finger sandwiches, coronation chicken crispbread, sausage roll and delicious quiche. Sweets included individual fruit and cream sundae, assorted mini cakes, and scone with jam and cream. There was a choice of various teas and coffees, of which we had two each. The service was excellent too, and the whole experience was very good value for money at just £19.95 per person. Would highly recommend.

Nice food, wide range of choice but most importantly great staff. Everyone I encountered was fun and friendly. I was initially served by Marie & Denise who were polite, helpful and full of banter! I returned to the counter later for cakes and was served again by Denise who had everyone around me laughing and smiling with her jokes. It was very noticeable and a refreshing change from so many places where standard of service is not at this high level. Thanks also to Thomas who served our food!

Really friendly and great food. Popped in while waiting for my dog to finish at the vets. Have to say the food was good, but what was amazing was Marie in the restaurant. So friendly and helpful to everyone. Added a real sense of enjoyment to the entire restaurant

We stopped for breakfast in Notcutts restaurant and was served by Polly and Marie. Both were very friendly and chatty. The food was delicious and plentiful and well presented, very efficient, and with more smiles. Polly's coffee was the best I'd tasted in a long time. If you get there early, you get 2 for one. The restaurant was clean and roomy with a lovely outlook. It's definitely worth a visit when in Solihull.

We was served by Polly who couldn’t help us enough. My friend is in a wheelchair so polly got us a table and set it up for us. Lovely big smile perfectly suited to her job. All the staff are lovely and the food was delicious thank you :) x

Lovely coffee and cakes. Great for meeting up with friends. Very tasty lunches at affordable prices. Service is good. Plenty of choice on the menu.

Fantastic breakfast, fabulous service special mention to Jess, Nick,Lorren, Alistair, Karen&Vanessa, who made the baby shower an absolute success. Food & drinks were fabulous, everyone enjoyed it.thank you notcutts restaurant you were amazing today you all went above & beyond

Frequent visitor, staff always friendly and welcoming, good food always clean and tables cleared quickly even during busy periods

My very elderly mother and I wanted breakfast but we were 4 minutes late . We were served by someone quite unhelpful (very quickly redeemed by Polly the supervisor who is always outstanding) I asked if there was any other food and was told no, I said can you do toast , Polly pointed out the 11.30 menu that was very suitable for a breakfast alternative. The restaurant and the store were exceptionally cold . Staff were wearing coats. My mum could not get warm and couldn’t try clothes on in the changing rooms. Not great .. but Polly was so helpful .

This is a great restaurant. The staff are efficient, friendly and helpful. Good food at good prices with great service. BUT does the garden store need to sell brushes made out of Goat hair? Really, when so many substitutes are available? Cruel in the extreme. Please do not buy!

We come for coffee here once or twice a week,after seeing the cooked breakfast we decided to try one.We had to wait for it being freshly cooked but it was worth it,so nice not to see it all cooked and our out to keep warm.Lovely produce,the staff very friendly and the cleanest garden centre cafe we have been in,lovely atmosphere.only thing I don't like is I think they've changed the chocolate in the Mochas,it has an after taste and not very chocolatey but the Cappuccinos are lovely.

We arrived just after 3pm to order our drinks and a light snack after finishing our tasks for the day. A warm welcome was had from Jess who took our order. Our drinks were made and served promptly by the assistant manager (sorry didn't get his name) and the teacakes were delivered to our table not long after. Lovely atmosphere in the café area , nice and clean, helpful staff and good food and drinks. Will return!!

Excellent Customer Services, Brilliant Hospitality. Lovely Staff. Will be definitely going again....

We go to Notcutts every week on a Sunday as a family for coffees and a snack. The food is always lovely and the staff are excellent! Denise is very kind and make an effort each time - thank you very much, a very positive and lovely person!

This restaurant has the best scones in Solihull made by their own chef! Plenty of cream, jam and butter - and lovely hot tea. A lovely place to go for a cream tea.

Absolutely brilliant!! Love the Stilton and broccoli soup and my husband has the croque monsieur.. Delicious!! But most of all.. the staff they are so so good. So attentive. The meals are bought to you hot and they clear up tables quickly. Very hard working staff. Marie is the best.. always welcoming with a big smile and always helpful. Great team work. Credit to Notcutts team and managers. Thank You

A lovely lunch today, thank you! A shout out to Michele, the chef, who rarely gets a mention. We ordered two croques monsieurs and a spicy chicken salad, followed by a delicious slice of lemon drizzle cake, a slice of carrot cake and a piece of chocolate tiffin, all delicious. Food is well prepared, fresh and tasty and served with a smile by Sam at the till who also deserves a big-up for his exceptional customer service. Cappucinos are hot, good value for money and there was no rush for us to vacate our table. A great dining experience, well managed and a credit to the garden centre. Well done! We look forward to returning again soon.

Really lovely cafe, happy, well managed, particularly by Marie and well worth a visit...or another visit if you have already been

This is our 2nd visit and on both occasions we have experienced excellent and friendly service. The food is good value for money.

Good food and Great service. Restaurant staff were very helpful and pleasant. We vsit frequently and will continue to do so (2-3 times per week)

Excellent well prepared food served by very friendly waitresses Denise and Marie. Will most definitely be going back in the very near future.

A freindly place a smashing lunch. The fish was well cooked the coffee was well.presented and tasty. The service is top notch and you even get a song or two delivered with aplomb and smiles all the way.

Joined the queue by the fridge, 10 yards from the till. Only wanted a sausage roll and a coffee, took 15 minutes to get to till and pay! Staff were nice, food nice, but it needs better organisation.

The plants, shrubs, flowers are all healthy and there is a good selection. The gifts are lovely, although a little pricey. The food in the restaurant is always really yummy - sometimes takes a little while, but worth waiting for.

Had a super lunch in the pleasant restaurant. Food was delicious (but tuna portion could of been better). The staff was lovely in particular, Marie and Sally was very pleasant, helpful and had a super chatty personality, something that’s rare these days! It was a...

We had a great meal and lovely walk around the garden centre. The residents were very pleased. Great service from Pauline (Polly!) and the restaurant staff. All want to return soon.

Marie the supervisor was fantastic. great customer service. Her service is really friendly and the Food was really nice.

By pre-arrangement I took a coach of 50 + people into Notcutts at Solihull for a lunch break between our homes in Kent and our holiday resort of Llandudno. I cannot speak too highly of the arrangements the staff made for us. They had drawn...

Lovely lunch at Notcutts. We visit almost every month, nice selection of freshly made sandwiches and tempting desserts. The staff are very friendly and helpful our favourites are Sally, Pauline and Jess. Tables are cleared and sanitised efficiently. Perfect for meals/snacks if shopping at Tesco...

Food was excellent. Staff very friendly and helpful especially Marie and Pauline. Had to wait a while for food to arrive as it was busy, but we really enjoyed the roast dinners and puddings.

I’ve visited the cafe a couple of times this year with friends/husband and baby. The staff are always so friendly & efficient. Food tastes great and tables are always getting cleared and cleaned. High chairs available for children too. Such a great place to stop...

Fairly busy today but a member of the staff kindly offered to reserve us a table once one was free whilst we went around the garden centre for ten minutes. On return table by the window, perfect. The coffee and toasted tea cakes were excellent...

Marie in the restaurant offers fabulous customer service. Always a smile and a laugh. Nothing is ever too much trouble.

This place has really go e down .poor service food mediocre .such a shame used to be a nice experience but no more .shan't be returning .

Went to Notcutts when visiting family in the area. Garden Centre has been updated since last visit. Went to coffee shop just inside main entrance all very clean with good selection of sandwiches and cake. Enjoyed our coffees and set us up for a walk...

Visited for Sunday breakfast. We have done this many times before but I feel that the standard has dropped recently. Whilst not cold the food could have been hotter and the sausage looked and tasted as if it had been prepared hours earlier although if...

The food and coffee were ok but nothing to write home about - and I have to say everything was seriously overpriced. Also, the heating wasn't on and it was freezing cold, which didn't exactly help improve the enjoyment of eating my overpriced sandwich.

A little disappointing. We decided to visit on the off chance after doing our shopping. Polite staff but the experience overall left something to be desired. Hopefully it is a one off.

Visited the cafe for lunch. I had to ask for three different cups before I received a clean cup. On the first occasion I told the member of staff that the cup was dirty. Her reply was so it is! No apology, simply that. She...

I have been coming here for many years so arranged to meet friends here knowing it was Covid safe. Sadly it was a very disappointing visit. Jacket potatoes tepid..beans dry...salad leaves werent fresh n contained black soggy rotten leaves.One friend had cajun chicken which was...

The food and coffee are decent enough but I've been twice now and on both occasions, it's been freezing cold in the indoor eating area. It's also ridiculously expensive for what you get.

food , people , service always excellent never a problem , happy to please , quality is what you would expect , unlike most places thanks, keep up the good work

I went to the Restaurant at Notcutts, Shirley, Solihull, with a group of ladies to celebrate a friends 75th birthday. We had the afternoon tea and it was super. Lots of fresh sandwiches, warm scones with cream and jam, lots of small cakes, a lemon...

Great restaurant, lovely freshly cooked food. Staff sre friendly and service brilliant. Nothing was too much trouble. We will return!

Ordered breakfast including toast and marmalade, the toast arrived with butter only. On asking the assistant where was the marmalade she said I would fetch it only to return and ask for proof that we had paid for it. We provided the receipt detailing the...

We are so pleased that that Notcutts restaurant is open again, we met our family there and were very pleased by the staff and service we received. We were very impressed by one particular staff member Sally Hull who was so welcoming and very attentive...

Disgusting ... I will never shop there again. It’s 4.30 and they they do not close until 5, yet they are not letting anyone one in because it’s to busy. It just took me 20 mins to get here with 4 young children in tow.....

Having done a cycle ride, walked round to Notcutts. Ordered a gardner's breakfast. My wife ordered poached eggs on toast. Very prompt service; good Covid precautions and food excellent

I have eaten regularly at the restaurant at Notcutts since it opened many moons ago and it has always been a favourite stop for us . Today however may be my last visit as the Jacket potato was luke warm and had seen better days...

A friend and I visited for lunch en route to the north. The restaurant had just reopened after the COVID closure and the manager was magnificent at making sure everyone was conforming to his high standard. He greeted everyone warmly and made sure we all...

I want to congratulate Notcutts on all their efforts to make centre as safe as possible. Restaurant system meticulous. They take your contact number for track and trace. Foot operated sanitiser stand superior to NHS hand operated bottles. All catering staff wearing masks. Clear floor...

We went for lunch today. One way system to order food which is then bought to your table. Spotlessly clean. Tables and chairs cleaned after each use and then marked ready for use. Good choice on menu and reasonably priced. Would recommend

On tbe whole, ive never had a real problem with notcutts. On a very busy day like any other business, catering facilities, can experience delays on orders. However, there are not 2 queues for order and pay. You move round in turn. My only criticisms...

Had lunch here, just a jacket potato and cheese etc was quite good although its not cheap! It was really busy too, could only just find a table - very popular it seems.

unusually much better than you would expect , food, service , quality ,atmosphere very good but that is common knowledge really but the coffee is exceptional well done

As first time visitors we expected our experience to be similar to other restaurants within garden centres. It was, as far as higher prices were concerned. They were geared up to breakfast orders, so my toasted teacake took its turn in the backlog and by the time it arrived I had finished my coffee. Maybe snacks could be dealt with at the service counter so that customers don't wait so long. My teacake was cold when it arrived so I suspect it got lost in the busy kitchen. Not ideal.

During this cold weather l find Notcutts bistro warm to sit and take coffee but l do find the cooked food pricey compared to other facilities in the region one can find and enjoy a full menu of good quality elsewhere and waiter service.

2 of us popped in for a bite to eat...we had fish,chips,peas,10.95 ea,plus coffee etc..total about £30..absolute waste of money...fish was cooked to death,dry...disintegrated under the knife...little spoonfull of peas in the egg cup sized dish...handfull of chips...we up and left halfway through...never to go back...it was pathetic...wasted £30 and should of gone elsewhere....dont bother folks....the place was cold as well!....good luck!!

As regular visitors (Sage Club) we are pretty much used to being told there are heating issues but last week was exceptional. Along with the majority of the customers we needed to sit and eat in our top coats as it was freezing. On commenting/complaining to staff - both in restaurant and at Customer Services - we were told that YET AGAIN the boilers needed repairs. As regular shoppers and customers isn't it about time they are replaced or repaired permanently? We feel very sorry for the staff who have to work in such awful conditions - surely illegal?If this situation exists on our next visit we'll just move on somewhere else despite missing the benefits of Sage membership.Management and overall company ownership should be thoroughly ashamed. If THEY were the visitors they would be highly unlikely to return!

Visited here for breakfast with Santa with my husband daughter son-in-law and 3 grandchildren 9,7 and 4. The whole experience was lovely, it was set up in a separate room to the cafe, decorated very Christmasy and quite cosy. Thought it was a great idea to be separate from the cafe so the children didn’t disturb anyone else and although all the kids were well behaved but obviously excited, it was nice to be able to enjoy breakfast knowing the children couldn’t get out.Breakfast, which was served by the elf’s, had been freshly cooked and piping hot and a good size. Santa arrived and spoke to every child as he walked round the tables. Santa then called the children to him and told them a story and saying a song with them before giving out the gifts. The gifts were of good quality and all the children loved them. Santa posed for photographs with individual children in his cosy corner. We have been to many santa breakfasts but this was top of my list. The staff and elves and Santa were really good and helpful, Santa was friendly and approachable my grandchildren enjoyed it immensely, (even the one who is a non believer ish). I would thoroughly recommend this as a treat for the children before Christmas. The only little bug bear was that tea and coffee has to be purchased separately, we assumed that being a cooked breakfast was served beverages would be included.

We had booked Breakfast with Santa. Due to people arriving on not been on the list this seem to delay the starting of breakfast been served. Unfortunately the room we sat in was quite cold. The manager explained it was due to the weather in the week. Very surprised to find that tea/coffee wasn’t included in the breakfast price and had to get it ourselves from the cafe. Children’s breakfast arrived first then adults. The beans were missed off one of our breakfasts. Had to ask for toast. The Santa visit was fine for the children but overall I feel other venues is better value.

Meal very nice, good selection of fresh vegetables and plenty of delicious turkey. We were put in a specially adapted covering which in all fairness was done up very nice and Christmasy but on the day we went it was bitterly cold in there, l had to leave my coat on to have my Christmas meal , not how l like to have a meal anytime, that is the reason for 4 stars. Probably on another warmer day l would have enjoyed it a lot better

Had a lovely breakfast here meeting Father Christmas with our toddler. The staff were really well organised and kept the event running smoothly, I liked that the numbers were kept relatively low so you didn't feel like you were waiting around or were crowded. They served up breakfast promptly (making sure kids were fed first) and Father Christmas spent time saying hello to every child, then told a story and gave out individual presents, calling each child by name. Lots of time after for photos as well. My only slight criticism was the marquee was a bit cold just where we were sitting and when I was sitting with my little boy near FC there was a ldamp patch on the floor that i had to try to avoid (to be fair, I was offered a seat but chose to sit on the floor). It was nice they'd set up a separate area for the breakfast rather than being in the main restaurant, I think this did make it more festive. The price was very reasonable for the experience and would definitely recommend it!!

Great value for money, nice breakfast, good quality Santa who came round each table after we ate, then told story, gave out personalised wrapped presents, then posed for pictures. Only suggestion was coffee should be included in price.

Great set up for breakfast with Santa. As my husband wasn't well I was on my own with three children age 5, 3 and 1 and all staff were very helpful and friendly. The children enjoyed the breakfast and got a long time with Santa who visited them at their tables then told them a story, handed out presents and posed for photos. Very good value for what we got, I would recommend it.

Went in with my mother for a cup of tea at 3pm on Thursday. I had to wait in a queue for 20 minutes so not very impressed. Other customers were coming up to ask where there lunch was - some had been waiting an hour for their food. There were lots of staff so not sure what the problem was!

We decided to try notcutts because we knew our friend would like it. We booked a table for four and we had an afternoon tea, now I've never had an afternoon tea before so before we left home I prepared our Sunday dinner for when we got home later, well what a waste of time that was because an afternoon tea consists of a pot of tea which was hot not boiling but just right, 3 small sandwiches which was egg mayonnaise, cheese and pickle and tuna with mayonnaise and the tuna was about 1 inch thick(wow) 1 scone each and clotted cream and a small jar of jam and we also got a small chocolate cake which was so moist it was unbelievable followed by a lemon meringue which was unbelievable light and we also had a macaroon each. Now we are all in our fortys unlike a lot of people who were here today but I can honestly say that we were all full up after this meal so preparing our Sunday meal for when we got home was a waste of time. The staff were very helpful and attentive and the guy on the till who may have been the manager was very nice and came over to us when we were going just to ask us if we had a good time, he actually sounded as though he really cared so thank you and thank the staff. My only gripe is that 2 hours later I'm still full.

Saturday morning coffee. Notcutts 20% off event. I found some lovely Christmas decorations, I could not reach, assistant Mason came to my rescue. He kindly cut down decorations.For me. It was a very busy Saturday, he went out of his way to help. Great Customer Service Mason well done, you are a credit to Notcutts.

Not sure why it gets such bad press. The food really isn't great to be honest and it's absolutely rubbish for Vegans but the shop is lovely and we found loads of gifts. I can't mark it down anymore because most places are terrible for vegetarians and vegans anyway but I wouldn't rush back to the cafe just the shop.

A very popular cafe for people to go at coffee or afternoon tea, especially for older people . There is a nice view from the tables by the windows overlooking the planting at the front of the building. The prices are reasonable especially with the Notcutts Incentive cards.

Called in for a coffee whilst shopping.

Called in for a quick afternoon snack. Had toasted ham and cheese chibata with salad. Wife can not eat any salad with ANY dressing on, would have been nice to have been asked if we wanted dressing on salad. Rest was OK.

Morning coffee and tea cake. Food ok but it would be nice if serving staff want to chat then they do so with the customers NOT other members of staff. Girl making coffee chatting with girl on the till which involved raised voice. Not very professional. One major improvement you can now ( at long last ) go straight to the cafe by turning immediately right through a new door way rather than having to walk around half the store.

For a garden centre cafe it was very overpriced, the bread wasn't the best....don't think it was fresh. The salad garnish was minimal ! The Chips were over cooked to the point of being hollow. The only thing that that was good was the sausage filling. The tables weren't being cleared, we had to stack the previous customers used cups & plates in the window ledge.

Sadly continue to be let down by the state of the toilet facilities. Still no running water on the hand basins in the male facilities.

Full of pensioner ladies having coffee and extended chatting. More a coffee club than restaurant. Quite noisy and crowded. Hard to imagine half term next week. Saw cakes not sure about food. Coffee ok.

My Husband and I visited Notcutts on Sunday. We had lunch in the Restaurant.

If a full english is your bag then the reasturant at notcutts is for you.a cut above whats on offer across the car park at Tesco’s.ok little bit more expensive but well worth it .good ingredients well cooked .go for it

Went with a friend for the festive afternoon tea as we thought it would be something a bit special. Unfortunately, we felt a bit underwhelmed by the spread. Two types of finger sandwiches: cheese and pickle , turkey and cranberry. We felt the whole thing lacked some refinement as the bread for the sandwiches was cut very thick. There were two large sausage rolls so we cut one in half and shared. The mince pie also was very large and that had to be cut up. On the other hand the piece of Christmas cake was miniscule. There was a tasty bit of smoked salmon with cream cheese which was possibly the highlight. We felt there was enough to eat but as a Christmas treat it completely lacked any festive spirit. A xmas napkin or a cheap cracker would have made all the difference as would smaller more delicate items to eat. The staff were very attentive and helpful. The problem lies with whoever organised the menu for this festive afternoon tea.

We visited Notcutts today for the Santa Breakfast and had an amazing time. Certainly at this time of year customer service slips but not here, all staff so polite and food was great.

My 3 and 1 year old children love seeing the Christmas displays and the fish/bunnies etc. It’s a shame that the cafe lets it down. The food menu is old-fashioned and most meals are accompanied by chips. The decor is also out-dated. With a modernisation and menu revamp it could be a fab space that would be attractive to mums and babies.

Attended a Halloween party with my daughters aged 4 and 2. They loved it - good games and entertainment and the kids food was nicely themed. Have already booked Tea with Santa and would highly recommend these events, they are good value and the children really enjoy them.

I used to work for this company and I love their store and the staff are usually really kind and friendly. They have lots of craft items and little trinkets as well as furniture and garden stuff. I really like going!

An early start but a smiley welcome and a full English helped ease the day. Coffee, as much as you can drink and juice too. Just off M42 follow A34 stratford road to Solihull.

After walking around the garden area, my husband and I decided to finish off with a scone and a cappuccino. The majority of staff looked happy with smiles on their faces. A very helpful young lady called Shannon carried our tray to our table for us as it was slightly too heavy for us to carry. Thank you for making our experience an enjoyable one. We will return.

Came in over the weekend the place was really busy, the staff couldn’t of done anything more for us, outstanding service what you would expect from a 5 Star hotel,

We have for several years been to have breakfast with Santa. We have four girls and they truly love it. They always eat all the cooked breakfast then when the girls go to Santa mum and dad enjoy a nice cooked breakfast. Nom.

On recommendation, we popped in here early afternoon today (Sun 19 Aug) for lunch on the way from North Wales to London. At the servery we met the Manager Chris Baker, exasperated as he had just had a coach party in without warning and they had virtually eaten him out of everthing. We asked what was left and on checking he managed to rustle up two Sunday Roasts. He explained he was quite prepared to to accept a large party though it would help in his preparation if he had be given notice.

Just popped in for a cup of coffee and cake. Coffee was good but limited choice of cakes. Seating area is spacious and comfortable. I would go again

Lovely meal always great here. Customer service was outstanding, staff all smiling. This place is 5 star ⭐️ best garden centre cafe around 😀😀😀😀👍

What can I say, we visited today (with my parents and young daughter) and we had excellent food and above and beyond level of service! The manager Chris and his head chef Dave reopened the kitchen to make us food even though the cafe had stopped serving food as it was near closing time. They were so friendly (including Becky and Lauren who served us), they couldn’t have done more to help. It was a breath of fresh air and we will definitely be visiting again. Thank you to the restaurant team at Notcutts!

My friend and I took our 1 year olds for lunch here last week and I could not fault the service. The staff were a step ahead, carrying our trays, getting highchairs - even the manager appeared with children’s books and asked if there was anything more they could do to help.

Visited with a friend for a browse around and potentially buy some wall art. On this occasion, the place looked untidy and overstocked. It was almost as if the staff couldn't find anywhere to place things and thought 'oh just shove it over there'.

5 star meal today . Service excellent staff very friendly, very good place to visit. Love the hunters chicken yummy 😋

Myself and a friend visited Notcutts recently and were pleasantly surprised at how friendly the restaurant staff are....in particular Jan was really lovely and could not do enough for us.

Becoming a regular now love this place. Always friendly smiling staff . Couldn’t ask for better x thank again

Visited Notcutts Solihull over Easter break @ 9.30am. Restaurant very cold everyone sitting with coats on. The breakfast was poor quality & cold.The tables were left uncleared. We had a regular breakfast meeting with friends every month in this Restaurant for the last 2 years and had seen it deteriorate slowly over the past months. Catering staff were leaving and the food quality became poor. We have now found an alternative venue for breakfast.

Notcutts is a hugely well stocked garden centre where you will find an excellent range of well-labelled plants, garden tools and accessories, furniture, gifts and so on. The cafe is clean and welcoming and we can definitely recommend the coffee and scones. They serve a...

I have just visited the restaurant at Notcutts,Shirley and was welcomed by lovely, friendly staff who couldn’t do enough for you. The afternoon tea we had was worth the money and was definitely enough for two people. I would definitely recommend it and will have...