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Outdoor
The best restaurants in Vale Stroud South West
16 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
395 Opinions in 1 websites
Booked a table for Sunday 13th about 2 weeks ago as it was recommended and we knew it would be busy. There were 6 of us and we were all looking forward to a roast dinner. We were told that there were only 2 roast turkey dinners left…it was only 2:15!! Ordered other things from the menu and then waited almost an hour for our food to arrive. Peppercorn sauce was a further 10 minutes wait. Poor quality food, very poor service. Very expensive, even taking into account the BOGOF!! Very disappointed and will not return. Definitely would not recommend.
215 Opinions in 1 websites
Lovely welcome, great food and a good pint and very dog friendly. What’s not to like, so relaxing after motorway driving. Staying at Michaelwood so a perfect place to eat. The staff made it though. Have booked again for this coming Friday on our return down the motorway.
136 Opinions in 2 websites
Absolutely awful!!! First guy was drumming his fingers as I went to pay as was impatient, food was served practically instantly very dark, overcooked and chips were cold. Was just garbage service and garbage food! Will be one to sboid if on the m5!
14 Opinions in 1 websites
Horrible service, rude, they wanna get rid of you instead of serving you. When we arrived I asked for a chocolate Frappuccino, the server cut me off with blunt “anything else“, I said can I have chocolate sauce but he cut me off again saying they don’t do chocolate sauce, I said in any other Starbucks they have, he answered they have but they call it mocha chocolate sauce which I didn’t think had to be pointed out exactly because I would’ve thought he knew what I meant. Then he cut me off again mid sentence with a blunt and rushed “anything else” which at this point I told him that he should be asking me if I want any cream, chocolate sauce etc but he just stood there without a care in the world. At this point I told him I didn’t want anything and left. Also just to be clear I was the only person in the store so there was no rush hour or multiple customers.
113 Opinions in 2 websites
Would not have again The waiting time of service took far to long compared to any other take out service.once we eventually got our order we had to go back for 3 missing pieces of our order we then realised that lots of our dips were missing.Also whilst we were waiting in line we noticed 3 other people come up to the counter to complain.i would not waste my money here again.
67 Opinions in 2 websites
Got the order TOTALLY WRONG. Ordered and paid for TWO Whopper's Only received ONE No lettuce on the Whopper we did receive. Service was ABSOLUTELY AWFUL.
10 Opinions in 1 websites
I have been trying to get a refund for the poor service and food that we received from your outlet at Lower Wick Dursley en route home to Torquay. We waited over half an hour for lukewarm food and flat drinks with no ice. I complained immediately and have been trying to get a refund ever since! None of the complaint numbers work so I have complained via your website and have been met with what I would call a gate keeper experience. Essentially, I have only been able to communicate with an employee called George who has at every opportunity made excuses and delays to all of my requests none of which have been answered! He is now ghosting me and has not replied to my last two exasperated emails. The service I have received from him is as poor as the food and service received in your restaurant. I have tried to be polite and patient but I have run out of both now! A company of your size and standing should be able to refund a customer without the expectation that the customer returns to the restaurant. I by the way live over 100 miles away from said restaurant! I have also then been told to provide a long list of details around the transaction including my account details so the money can be repaid. I have rightly or wrongly given these details in the belief Burger King will reimburse me but as yet nothing!!!! I'd be interested from a GDPR point of view what you are doing with my details?? I certainly know if this was my business I would be horrified! All this for £33.86p
0 Opinions in 1 websites