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The best restaurants in Vale Stroud South West
16 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
136 Opinions in 2 websites
Absolutely awful!!! First guy was drumming his fingers as I went to pay as was impatient, food was served practically instantly very dark, overcooked and chips were cold. Was just garbage service and garbage food! Will be one to sboid if on the m5!
17 Opinions in 1 websites
Ordered two venti lattes, one ginger bread the other egg nog, I should’ve ordered both tall as the take away cups were only filled half, would’ve taken this back had I realised in the store but I was half way down the motor way.
70 Opinions in 2 websites
Costs an absolute fortune and the food is cold - unforgivable given the price they charge.
10 Opinions in 1 websites
I have been trying to get a refund for the poor service and food that we received from your outlet at Lower Wick Dursley en route home to Torquay. We waited over half an hour for lukewarm food and flat drinks with no ice. I complained immediately and have been trying to get a refund ever since! None of the complaint numbers work so I have complained via your website and have been met with what I would call a gate keeper experience. Essentially, I have only been able to communicate with an employee called George who has at every opportunity made excuses and delays to all of my requests none of which have been answered! He is now ghosting me and has not replied to my last two exasperated emails. The service I have received from him is as poor as the food and service received in your restaurant. I have tried to be polite and patient but I have run out of both now! A company of your size and standing should be able to refund a customer without the expectation that the customer returns to the restaurant. I by the way live over 100 miles away from said restaurant! I have also then been told to provide a long list of details around the transaction including my account details so the money can be repaid. I have rightly or wrongly given these details in the belief Burger King will reimburse me but as yet nothing!!!! I'd be interested from a GDPR point of view what you are doing with my details?? I certainly know if this was my business I would be horrified! All this for £33.86p
0 Opinions in 1 websites