BP in Stroud

Worst Berger King I have ever had !! Absolutely no exaggeration. Will never use this place again.

Bloody awful stone cold burger and chips over £21 spent on an adult and kids meal, overcooked and left to go cold burgers and near stone cold old chips, I went back and complained and he gave me fresh chips, the food we paid over £21 for, should have been put in the bin, not served. One of the men serving was bitting his finger nails and I didn't see him wash his hands or wipe the surfaces down.

Ordered by phone,quickly done and ready to take it. Good service.

Appalling service and downright dangerous food hygiene. I ordered a vegan pizza, only to receive one covered in two different types of meat. I spent 15 minutes calling the store with no answer. When I finally got through and explained the issue, I was told they’d call me back in five minutes. They didn’t. I then spent another 45 minutes trying to reach them – again, no answer. With no other option, I drove to the store, where other customers told me I wasn’t the first to have issues. Shockingly, they had heard the phone ringing but said staff were blatantly ignoring it. I was offered another pizza but no refund. Then, I watched them miss toppings and casually throw them onto the pizza after it had already been cooked – yet more sheer incompetence on display. This isn’t just bad service by making it impossible for customers to get help – it’s outright dangerous. If they’re this careless with food orders, what does that mean for people with allergies? A mistake like this could cause a severe allergic reaction or even anaphylaxis. How is this place allowed to operate with such appalling and reckless standards?