The best restaurants in Canford Cliffs Poole South West

Very nice service in the restaurant, great food and rooms extremely comfortable and clean. Perfect, well done !!!

Enjoyed a birthday celebration here. The view is amazing, beautiful outside terrace. We all really enjoyed it here, staff were very friendly, good atmosphere and a piano player what's not to like. Food was good too. Would highly recommend this restaurant, make sure you go.

We used to stay at The Haven many moons ago and wanted to return to see it. It was also a lovely day and hoped we could sit outside and watch the world go by in and out of Poole Harbour. Things started well but gradually became more worrying as our food did not arrive. We ended up waiting around 1.5 hours for our food with no explanation from the kitchen, despite waiting staff apologetically telling us food was ok minutes away. When the food did arrive, my sandwich looked like it had been toasted, it had sat on the pass for that long. They made me another sandwich and took it off the bill. The whole order should have been reimbursed but the bar manager didn't seem to think a 1.5 hour wait for food was problematic. Lovely setting, food good but staff judgement when things went wrong fell well short in my opinion.

Came for lunch with my girlfriend and her grandma, we called up the day before and tried to book a table for 2pm but were told we wouldn't be able to get a table booking until 3pm as they were booked up. (when we arrived there were only 3 other tables taken up in the large restaurant so we were unsure why they hadn't let us book any earlier as there was definitely space). We arrived at 3:10pm (10 mins late) due to grandma's mobility issues, we were apologetic for being late when we arrived and shown to our table, where the set menu was already on the table for us. As we sat down the waiter came straight over and told us we had to order immediately as the kitchen was closed and they would have to reopen for us but we had to be quick! Very surprising since there was no indication when we booked the day before that the kitchen would be shutting within minutes of our booking. The manager came up to our waiter and told him to 'get our orders in now and not mess around' whilst he was speaking to us and it all felt very hostile once we had entered - my poor girlfriends grandma didn't have time to even sit down and read the full menu before the waiter was rushing her, telling her he needed to take her order. We said the starters and mains we wanted and then I asked my girlfriend if she would like to get desserts or not, at which point the waiter told us desserts were not available! He then walked off without giving us a drinks menu or taking a drinks order from us. When the starters came I asked to see a drinks menu and get some water for the table but he never returned - we had to go to the bar to get drinks ourselves. Fortunately at the main course we had a new waitress who was lovely and she brought water over to our table. During the main course we heard the table behind us talking to the manager and they all ordered desserts, even though we had been told they were not available to us! When we had finished our mains the nice waitress came to take our plates and asked if we would like a desserts menu, we told her we had been informed desserts were not available and she was a little surprised by this and apologised. We paid the bill and left. Had it not been for the saving grace of the nice waitress we would have refused the service charge as the service we received prior to her arriving was abysmal. Very, very annoyed in particular by my poor girlfriends grandma being rushed by the waiter to order food before she had even sat down or had the chance to ask for a glass of water, not really acceptable to do to anyone but especially not a 90 year old. The bill was expensive for just a lunch but the food was good and the view is spectacular, the service just really let the restaurant down. Would not go back.

Took 30 minutes to get our first drink and about 45 minutes to get our food order, food was basic at best and my pizza was dry and just had pepperoni on it, very basic and not very nice. Finished food and they left our plates on the table for one hour, waited for 2nd round of drinks for over 45 minutes, at which point we asked for the bill due to the delay. The staff had a no care attitude, we’re totally disorganised and completely chaotic. When you come for a meal whilst being on holiday you expect professional standards and a restaurant to want their customers to have a nice time, neither applies in this case. Worst restaurant experience I’ve had in many years - avoid at all costs!!

So-so disappointed, we went there as it was a friend’s birthday and had pizzas but they were as tough as old boots, the knives would not cut through the base, when I tackled the waitress she said it was the way we cook them! I’m 75 so had many pizzas in my time and this is way down my list. The sweet course was nice but at £9 + the slice of cheesecake is the smallest I ever seen and they didn’t even give you a fork so had to use my finger to get it on the spoon. What a let down for a high class area!!!!

I recently had an extraordinary dining experience at the restaurant Amalfi in the Sandbanks Hotel, highlighted by exceptional food and top-notch service. Kitty, who served our food, was incredibly friendly and made us feel like treasured guests. Luke, the bartender, was absolutely lovely, crafting drinks with a personal touch that elevated our evening. Rachel, also behind the bar, was very friendly and chatty, adding a delightful warmth to the atmosphere. This restaurant truly excels in both its cuisine and its hospitality. Highly recommend for an unforgettable night out!

We popped in here whilst walking from Bournemouth to Sandbanks. The setting is good , tidy and clean. Service was good and there was a range of food options. We didn’t have to wait long to order and our food was delivered within 15 mins. We had the jacket potato’s and they were lovely. Hot, tasty and fresh. The side salad was plentiful.

Went with family for half a day out, was supposed to get some fish n chips on the beach, I'm not even sure on the menu of this place but as soon as I saw CARD ONLY that was it for me. What's wrong with cash? Or did you get offered money to go card only from a certain card company. £10k wasn't it, alledgely. Anyway, regardless, I'm advising to use establishments that accept GBP in the form of coins and notes. People dont forget!!

After not having a meal at Pizza Hut since being a young child, me and my friend thought that this would be an interesting option to revisit as the Taco Bell opposite was completely crammed. Immediately upon entering, I had a feeling not so dissimilar to what I felt when walking through the aisles of Wilko shortly before their nationwide closures - the place feels like it's days away from closing. The staff seemed less than pleased to be there, giving off most of the signs of being improperly trained and managed. After waiting for only a couple of minutes, one of the waitresses took us over to our table. The table itself seemed clean enough and being given physical menus was a nice touch. However, there wasn't any kind of instruction from our server on how to place an order - I'm assuming that it must be possible somehow to order without using the QR codes placed on the tables but it certainly wasn't made obvious to us. The pricing on the menu was incredibly expensive and frankly quite bold considering that you could spend the same money at the Pizza Express directly opposite and get full, smiling service and higher quality food for your money. I couldn't help but laugh at the fact that there was also a suggested tip section - for minimal service? I believe wholeheartedly in tipping generously when it's been earned, however asking for a tip before giving any service makes little sense to me. Alas, we placed our order - coming to almost £50 for a More for Me deal and a Margherita. The food took around 20 minutes - and so did the drink. One of the waitresses in the restaurant approached us with an empty glass a mere 20 seconds before the food came out - apologizing insincerely that the ticket had apparently not come through. Having worked in hospitality for a few years now I'm assuming that was most likely a lie - she probably just forgot - but everybody makes mistakes, and telling a customer that you forgot something doesn't always go down well if the customer is short-fused. fair enough. The food looked alright at first glance and the first couple of bites were fine, unfortunately I then noticed a hair in my Pizza but I wasn't entirely confident that anyone working would care enough and just left that slice to one side. I then decided that i needed a drink, so walked up to the counter and asked for one. The lady behind the bar didn't even ask me what kind of drink I'd like, just handed me a glass for the soft drink dispenser. I asked if i needed to pay for this, to which she said it was fine. Thanks! I'm happy to report that the Pepsi Max was top notch. We didn't end up waiting around for the dessert we'd ordered in the meal deal so cannot comment on this.

My wife and I were invited out to lunch at the Sandbanks Hotel in Poole yesterday. The main restaurant was closed so we three seated ourselves in the outside snack bar area. There was not a great choice but the food was said to be Italian and run by Italians, and having been to that country expected to be served a good standard of food. This was absolutely not the case. We ordered two box salads - one chicken and chorizo and the other a smoked salmon nicoise, and also a pizza. The two salad boxes were about 150mm square and contained mostly lettuce and tomato - the lady who had the chicken said the chicken pieces were so small she could hardly see them. I had the pizza, and because I was hungry I did try to eat it - but had to leave about half. I would compare it to an inferior supermarkey pizza. I have had pizzas in Naples at a quarter the price and they have been far superior. Added to the food were a J2o orange, a 250ml glass of wine and one beer. The total cost £62.00! We left still hungry and went to an Italian restaurant in Westbourne a couple of hours later, and for about the same price we had seafood risotto, sirloin steak and sea bass in a champagne sauce along with the same drinks. It does not take an expert in Maths to work out who is giving value for money! A complaint was made at the time, and to be fair both the kitchen and the hotel manager offered a refund - which was declined, as the point of the complaint was not to get money back but to highlight what was thought to be an unacceptable situation. The place looks lovely with great views over the beach and sea, but it is an "eatery" not a viewing platform. We obviously would never lunch there again - but we all felt that they are serving inferior food at inflated prices. It is a shame as it denegrates the overall reputation of this Hotel. If you charge top prices you should serve top quality food.

We visited with friends on a Saturday night as a party of 6 and had a really lovely evening. It did help that it was a beautiful night and we had a few pre drinks in the bar while watching the sunset. The food was great and the staff were extremely professional and welcoming. The round tables are so sociable and it was lovely to try and share some new dishes from the menu and make good use of the 'lazy suzy' LOL. We had the most wonderful evening and would return.