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3.7

Based on 18 opinions finded in 1 websites

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Nº 360 in 508 in Poole

Score
OpinionsNoteGoogle183.7

comment_iconOpinions

Service slow and food wasn’t great, pork loin was tough and couldn’t eat it, the mash potatoes tasted suspiciously from a freeze dried packet and everything on the plate was very garlicky. Over priced and wouldn’t recommend, sadly.

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Gina Brewster . 2024-05-25

MORE AT Google

Located inside the Sandbanks Hotel behind main reception, the restaurant service left a lot to be desired having tried the 2 course evening menu for two. The soup was barely warm and there was a mismatch between main course order and what was delivered: does chicken look like fish? Same colour perhaps. The food was delivered and no-one came back quicklg enough or in good time to check each course was alright. After an extended wait for the bill, ended up paying at restaurant reception. The service could be so easily fixed if those with "Crew" on their shirts were properly trained, as the issues could have been resolved at the table more efficiently, or if there was an obvious Maître d'hôtel. Note, a 10% optional service charge is automatically added to bill. Despite the cold starter and wrong order, the food tasted ok; at £25-30 per head, I'd probably only use as a last resort next time or opt for a quick pizza lunch instead of evening meal.

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Pal B . 2021-09-01

MORE AT Google

If I could give 0 stars i would... absolutely disgusting quality of food... prawns in buffet full of eggs and feaces completely unwashed .. salmon slimey and the hams all smelt sweaty.... the food looked as if it had been sat out at least an hour but we were apparently the first group in at 7... my partner has so far spent half hour on the toilet since returning home 2 hours ago to be told by the manager it was nothing to do with them an they will not offer any sort of compensation without poo samples from the dr... looks like this is something they deal with regularly judging by his response so be careful... you have been warned... xx

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Leanne Gillard . 2020-02-14

MORE AT Google

Not recommended. Pre heated food and cheap quality food with expensive price. If you are not staying at the hotel, don't go there.

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Tze Ming Ho . 2018-05-28

MORE AT Google

Very busy with tourists and locals alike. Good selection of food & drinks.

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Shaikhah Luna Alsagoff . 2018-05-14

MORE AT Google

Discovered this place through a deal and can say that it is such a gem! Exceptional views of Bournemouth and Old Harry Rocks! Staff in the restaurant were kind and attentive, food was delicious and served quickly! Could not have asked for better service and views!

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Faith Marie . 2018-03-19

MORE AT Google

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