Based on 1.159 opinions finded in 4 websites
Based on 1.159 opinions finded in 4 websites
Nº 367 in 508 in Poole
Nº 10 of 18 Pizza & Pasta in Poole
Opinions
Obviously this is an end of the night stop off and quality of food isn’t too important but I did find staff really rude (the man in glasses in particular) and we had to wait 16 minutes for a kebab (shop was empty otherwise).
Phoebe Price . 2024-12-07
MORE AT Google
Came across this play on the way back from picking up my partner some meds as she has Covid right now. Very nice food, had a chicken kebab and it was lovely. Nice staff and a pleasant place overall. Would recommend.
Neon-Cyber-Monkey . 2024-12-02
MORE AT Google
Went in store with my boyfriend to get some munch to bring home and the main boss man gave us the best combination of sauces. I don’t really eat kebab but this just makes me want it all the time! Thank you 😁
Lexie “Lex” . 2024-11-30
MORE AT Google
5pm delivery, so not like we are ordering at the end of a long night, and we found it to be unusually poor quality tonight. The Kebab didn't come with any pitta, the salad (lettuce and tomato) was soft and old looking, the lettuce was limp and almost brown, no coleslaw. not up to the usual fresh quality we came to love from this place, unlikely to order again, which is a shame! chips were good though!
Rachel . 2024-11-18
MORE AT Just Eat
Scammers. I do not recommend it to anyone. I waited 2 hours for the driver, the food arrived cold. I didn't take it from him, I told him I wanted a refund. He took the food, and half an hour later I received a message from the restaurant that it had been delivered. In other words, no food, no refund. Outrageous. I reported the incident to my bank. I hope I get my money back.
Dora Dora . 2024-11-13
MORE AT Google
I waited an hour and a half for delivery which is fine. I appreciate it’s a busy Saturday night. But I called 30 mins in and was told it was on way and then again an hour in and was told it was still in way. It’s a 5 min drive? I called again 1hr 30 later to say I’d just come and get it but couldn’t get through? Food arrived cold and soggy. I have used these guys before and loved them but sadly tonight it’s just put me off. Seriously thought I wasn’t getting my food
Holly Fear . 2024-11-10
MORE AT Google
Food was ‘mid’ but would’ve been better if it was hot. Considering I waited nearly 2 hours for my food. After phoning the restaurant 3 times. Them cancelling my order so I couldn’t give the delivery driver my code. Absolutely awful. Wouldn’t recommend.
Tamara . 2024-11-04
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Chips were cold but Burger was amazing
Mr . 2024-11-02
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Delivery driver didn't knock door,just chucked it on the ground, my order is stone cold
Allan . 2024-11-02
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Food was what I asked for, but they were really stingy on the sauce :(
Amelie . 2024-10-27
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Just missing salad on the lamb kebab
Andrews . 2024-10-18
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Shish kebab was the chewiest I’ve ever had. Gave up after the first couple of chunks. Kofte kebab was also somehow very chewy. Clearly poor quality lamb used. Doner was OK, but no pitta bread, and Chicken was pretty tasteless. Chips were decent.
Gareth . 2024-10-15
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Too forever to come then was not warm when arrived
Rubie . 2024-10-13
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The only issue I have is that I ordered an added topping on my pizza of prawns which cost £2.10 I think and there was not a prawn in site, hidden or situated any place on my pizza
lesly . 2024-10-05
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I highly recommend this takeaway restaurant to everyone. The food is fresh and tasty. They look very well after their customers and have a friendly, kind, and polite approach.
FD . 2024-10-04
MORE AT Google
DANGER !!!!!!! I ordered food online, paid, it was supposed to arrive in 40 minutes max. After an hour I called to ask what was going on, they said the driver would be on his way soon, after another 30 minutes I called again and the same thing after 2 hours, 3rd call and the guy said he was so busy that he wouldn't talk to me and hung up the phone. They are crooks and thieves, I advise against any purchases from this place, lack of respect and complete ignorance for someone's time and money, of course they didn't want to return the money, I had to report the fraud to the bank and only because of that the bank recognized the transaction as fraud and returned the money.
Janusz Sigda . 2024-10-03
MORE AT Google
Food was cold, the sauce was garlic yoghurt and not garlic mayonnaise. There was no pitta with the kebab (doesn't state on the menu if you get it with rice or chips there is no pitta.) Disappointed.
Kay . 2024-09-30
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cold food and poor quality food
Nick . 2024-09-26
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Very pleasant, the delivery man was friendly helpful and waited for me to answer the door. Thank you
Frances . 2024-09-12
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The food was very low quality for the price,
Allan . 2024-09-03
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food was great quality but no sauce on the kebab.
Mark . 2024-08-30
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never got my food , refund please
Dani . 2024-08-25
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I appreciate the extra drink as it was forgot off my meal last time however I asked for garlic sauce and none was put in the wrap which was disappointing as left it a little dry. Will still order again.
Kirsty . 2024-08-25
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I’ve not received my order not happy
Jayne . 2024-08-16
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i never received my food i would like the cash back
Rael . 2024-08-09
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Worst pizza I've ever had. Hardly any topping just dough
Jade Linney . 2024-07-30
MORE AT Google
"I ordered Lamb Sish Kofta with all salad plus a separate salad. I only received the separate salad and the Lamb Sish Kofta without any salad." For the price of 17.95, it was ridiculous and frustrating when I realised the order was incomplete. I will not recommend to anyone.
Emanuel . 2024-07-22
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BBQ chicken pizza lovely chicken shish wrap very tasty but the small chicken shish kebab had 4 small cubes of chicken, for the price expected a bit more but also no chilli sauce was added when we asked for it chips nice overall it’s always very tasty food just a few errors
Melissa . 2024-07-20
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Appalling ordered £30 worth of food for it not to show up at all, no way of getting hold of restaurant either!
Tay . 2024-06-16
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chips are better and so was the kebab
Paul . 2024-06-11
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Every time we have had a takeaway from them it literally has been superb!
Pearl May . 2024-06-03
MORE AT Google
We ordered the day before for the first time and had 2 kebab wraps which were the nicest we ever had so decided to order a chicken wrap and chips but was late by 30mins and cold.. very dissatisfying. I will definitely order the kebab wrap again as it was perfect I find kebabs greasy normally so never have them but these wrap were actually banging. I don’t know if this time it was because of Friday rush hour traffic but wasn’t impressed. I got a partial refund so made it a little better.
Kirsty . 2024-05-31
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I have just eaten chicken doner kebab it was the best ever. Also the best service, thank you Superb!!!
Bilal BERKYEZ . 2024-05-17
MORE AT Google
Terrible service, after ages of waiting and making us overpay, only for it to be a tiny bit of chicken in a soggy bit of bread
Antheeia . 2024-05-06
MORE AT Google
Shame you have to give a 1 star to post a review as they don't deserve it. Horrendous, the worst ever, our order was, small kebab with onion, coleslaw and chilli sauce, a 1/4 pound bacon and cheese burger and 2 chips, we got 2 chips, kebab with a teaspoon of coleslaw, no onion, no chilli sauce, burnt burger, no cheese, no bacon, avoid this place at all costs
Martyn Woolsey . 2024-05-03
MORE AT Google
Extremely tasty delicious food. Highly recommend!! Polite delivery driver too! Very happy
Harry . 2024-04-26
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Where is my order its saying its arrived?
Sharander . 2024-04-09
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App doesn't give the option for more than one sauce on a Doner Kebab. Added a request for Garlic sauce in the notes as well as the chilli I'd selected and it wasn't added. Also not a lot of Chilli sauce and a very small portion of coleslaw. Good amount of meat though, and well cooked. I think I'll just go in and order next time
Terry . 2024-04-01
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Amazing tasting freshly made pizza! I would have taken a picture but it was all gobbled up!
Mrs KAY . 2024-03-29
MORE AT Google
was really quick and tasty :) thanks
Marc . 2024-03-17
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The service was awful! Not very informative when I asked for the price of the item, the order taking was very slow likely that the item didn’t exist but say it did on the menu, waited over ten mins for something very simple and straightforward, when I arrived I was shocked how little they gave me and not what I was expecting! Either they thought wrong of me or didn’t want me there in the first place. Wouldn’t want to go there again!
anharuzali . 2024-03-16
MORE AT TripAdvisor
Amazing kebabs and pizzas, firmly recommend!!
Bilal BERKYEZ . 2024-03-04
MORE AT Google
Food still hasn’t arrived been waiting for over an hour
taylor . 2024-01-01
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Awful experience, later than imaginable, waited over 2 hours, terrible service
Adrian . 2024-01-01
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The kebabs was cold and tasted not nice and chicken burger was stone cold
Brent . 2023-12-14
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Food was luke warm, the mixed kebab had very little chicken inside , disapppintimg as we used to live near & collect from there.....food used to be so much better.
Jane . 2023-12-03
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Great food, always cooked brilliantly
Paul . 2023-11-26
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2 minutes drive away literally. Got it home and found the meat in the kebab stone cold heated it up in microwave to find it tasteless. Never again.
dave allen . 2023-11-20
MORE AT Google
25-45 minutes delivery? 2 hours later, no food, told 30 mins after the first call to be told 15 minutes for a second time? Get new delivery drivers
KAYLEY DICKSON . 2023-11-18
MORE AT Google
Just very disappointed with quality of the food. Lack of chicken and no peppers, wasn't very hot and for what it was seemed expensive.
Marie . 2023-11-18
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If your food arrived that might be a start !! I had to say 60 minutes as it doesn't go past that but it's two hours later and nothing !
Natasha . 2023-11-17
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6years of having a 5* review, 2 consecutive bad orders from here, tonight all leuk warm food, things missing, 1hour30mins and kebab and chips so burnt making it totally not enjoyable, wont be back again unfortunately.
Jed . 2023-11-12
MORE AT Google
Went there for a chicken burger takeaway and it was the best one I had in years! - bit salty, but amazing! Fries were also crispy and the portion was really good.
Carnivorous Jesus . 2023-11-02
MORE AT Google
Totally disuscting what we recieved tonight.. Ordered a mushroom burger ( no mushrooms) arrived on burger . Chips was stone cold and hard totally inedible ( vile ) no salt or vinegar either .! Ordered chilli sauce with kebab ( no chilli sauce so was completely wasted and rubbery We called and called and called but could not get through. Website had a problem saying it was closed 😕 Please avoid this place and don't waste your hard earned money . 1* is only because I couldn't leave a fat 0
Leon Ohanlon . 2023-10-28
MORE AT Google
One strip of Kofte meat. Minimal coleslaw and burger sauce. Won’t be ordering again from here.
Ellen . 2023-10-10
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Quick delivery and arrived Hot. Veggie burger was lovely and meat, chip's combo also nice 👍
Karen . 2023-10-08
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Food was a little cold but still tasty
Rachel . 2023-09-30
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Wrap was awesome!. Chips were ok
Mark . 2023-09-14
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Terrible. Placed an order, waited over an hour with no info. When I called up was told the order went missing and would be a further 20-25 mins. At that point I just cancelled!
pjpolden . 2023-09-10
MORE AT TripAdvisor
Always missing something ie pitta bread, or no salad at all. Order a mixed kebab and get a lamb doner instead.
stephen none . 2023-09-09
MORE AT Google
Asked for plain chicken burger but you could see where they had onions in it and scrapes them out and chips were awful reheated
n00dles67 . 2023-09-01
MORE AT TripAdvisor
The food was cold, the delivery driver called multiple times saying his maps wouldn’t work and that he was going back to the shop. My address has been used for a lot of Just Eat orders - it was not a good service
Tom . 2023-08-12
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The wrap was cold when delivered
Mark . 2023-07-31
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Food was cold and my ice cream didn't arrive with my order
Louisa . 2023-07-28
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Kebab was good, Lettuce,coleslaw,onion,pitta bread was fresh.My order was missing the cucumber,Tomato & Chilli sauce.
Kevin . 2023-07-28
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Out of 3 orders, I have had only one that wasn't warm enough. The first 2 were much quicker than the previous one (last night, Tuesday) ... I would give a 5* otherwise. I have had 3 times, Chicken doner, Chicken Nugents, Lamb doner, Chicken wrap, onion rings, side salad, garlic mushrooms. It was tasty! I will try out more and definitely going to use Superb Pizza in the future! Mind you, I did order through the website! Very convenient, easy to use. Also, you gain loyalty points then you are free to use at any time! They are sending you a text message and call you when your food at your doorstep. And you have the invoice by email. On the website you can have a look your previous orders so, if you lazy just click to order the same again. Love it! Keep up the good work guys! (It's impossible to please everyone!) ;)
Peter Biro . 2023-07-26
MORE AT Google
The food is well flavoured but the smallest medium I’ve ever had. My chillies were mushy and I was all round underwhelmed.
Laura Race . 2023-07-15
MORE AT Google
Lovely crispy onion rings, came quickly, nice quality as always and perfect portion size
Shannon . 2023-07-14
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Spicy chicken is A* for. Those who love spicy 🔥, it's a go to
susmita mahapatra . 2023-06-29
MORE AT Google
The name 'superb' should not be used when describing your kebab it was anything but!! Tasted like it had been left on the side for a week and then heated up. It was stale and the salad was not fresh. Really bad experience
Emma . 2023-06-28
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Chicken nuggets delicious the wrap burger with doner meat cheese was actually ok but no cheese or doner meat but tasted good ,£3.20 for a handful of chips is a joke 5/10
Keith . 2023-06-26
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Ordered my food last night. my food took nearly 2 hours. i constantly called the restaurant and they told me it was on its way for an hour, they are about 10 minutes from me. i ordered it around 10.40pm and it arrived at 12.20am. doner arrived stone cold and the shish was so bloody i couldnt eat it so none of it was edible and most likely got food poisonig. this is not acceptable and i want a refund
kat north . 2023-06-24
MORE AT Google
Both wrap.and rings were cold on delivery. Had to disassemble the wrap and reheat. Onion rings were unsalvageable
Mark . 2023-06-20
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Found a piece of paper within the kebab
Neil . 2023-06-15
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The food was excellent the delivery was fast .Superb like the name
Alexandros . 2023-05-29
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Absolutely rotten ordered 2 kebabs meat came out of a metal tin sat in its own grease kebab was soaked through
steve c . 2023-05-26
MORE AT TripAdvisor
Food was 30 mins late and cold on arrival, no refund or part refund given. Will not be ordering again
Sammie . 2023-05-26
MORE AT Just Eat
The food, especially the Lamb Shish, is always very good. And the ability to select individual salad items with the kebab when ordering and to have it provided separately is really convenient.
John . 2023-05-20
MORE AT Just Eat
AVOID !!!!!!! simply the worst takeaway. COLD...... lamb donner burnt and cremated. grated cheese melted and not. No onion, chili sauce, mint sauce separate. chips cooked to begorrah. no potato left in them. Bread had mould on the underside. Rang takeaway to complain and they hung up on me. Told me " I'm just closing - what do you expect??" refund requested and formal complaint made via justeat
Ed Feline . 2023-05-19
MORE AT Google
Superb Pizza delivers an outstanding experience. The staff is friendly, the food is delicious, and the overall atmosphere is fantastic. Highly recommended!
serhat güler . 2023-05-19
MORE AT Google
simply the worst takeaway. COLD...... lamb donner burnt and cremated. grated cheese melted and not. No onion, chili sauce, mint sauce separate. chips cooked to begorrah. no potato left in them. Rang takeaway to complain and they hung up on me. Told me " I'm just closing - what do you expect??" refund requested and formal complaint made
Steve . 2023-05-18
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Was actually worth it , more chicken would of been better.
Sam . 2023-05-13
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Chicken sandwiches and pizzas are great, the staff is interested and friendly
Hek Delivery . 2023-05-09
MORE AT Google
Wrap was cold but wedges were warm. Wrap was also.very tasty once reheated
Mark . 2023-05-04
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Wedges were great. Wrap was cold
Mark . 2023-04-30
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Wrap was great , wedges were freezing
Mark . 2023-04-25
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Best kebab for a long time, definitely recommend
Andy . 2023-04-14
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Food was cold on arrival.....again
Mark . 2023-04-04
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Food was freezing on delivery....again
Mark . 2023-03-29
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Freezing cold food and pop was missing
Mark . 2023-03-06
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The food was honestly the best kebab I’ve ever had! but it’s a shame the delivery driver couldn’t be bothered to read his note that I left on the order! Started aggressively banging at the side door and decided to wake up our baby!! 😡
kyle . 2023-02-26
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Missing items . I was ordered 15 nuggets and I have just delivered 8 and I can make any report by just eat app unhappy.
Pawel . 2023-02-26
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Great food great service 👍 👌 😋
Luke . 2023-02-24
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Food was really good hot too will definitely order again thanks
Ladytee . 2023-02-23
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Chicken and mutton are all delicious😋The meat is very tender! A good choice for a late night snack! Too bad there is no rice here…
LeAnn Li . 2023-02-19
MORE AT Google
Food was excellent quality and hot
Garry . 2023-02-18
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Honestly, the best kebabs I've had in Bournemouth. Tasty, hot, plenty of salad - the clue is in the name, order a kebab
Dom . 2023-02-17
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Absolutely love your food. It's always fresh and tasty. Definitely, we will order again. Thank you☺️
Gosia . 2023-02-14
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Was very disappointed with the portion size very small and was charged full price plus food arrived cold not happy with this restaurant
Sydney . 2023-02-13
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The menu stated that chips and donner meat came served in a pitta. I had no pitta in my order. Just chips and donner meat.
Claire . 2023-02-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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63 Opinions
After a long day decided to buy some pizzas, we were received with a smile even was late. Lovely food and get for us the best deal.
232 Opinions
We lived in the neighborhood for 5 years and always ordered some shish wraps on a regular basis. We are collecting the food, from the kebab side. So i cannot make any comments about the pizza side, delivery or anything other food items. Our own experience has always been fantastic. Food is hot, tasty and plentiful, service is great and prices are reasonable. Yes the owner can, sometimes, have an iron face, but he really is a big softy 😉 After a long and stressful day at work and you don't want to cook, then this is the perfect place.
1162 Opinions
Absolutely amazing service friendly and welcoming always go above and beyond for there customers looking after there frequent customers and the food is always cooked properly and the standard never drops highly recommend for good service good food and good prices