Superb Pizza & Kebab in Poole

I waited an hour and a half for delivery which is fine. I appreciate it’s a busy Saturday night. But I called 30 mins in and was told it was on way and then again an hour in and was told it was still in way. It’s a 5 min drive? I called again 1hr 30 later to say I’d just come and get it but couldn’t get through? Food arrived cold and soggy. I have used these guys before and loved them but sadly tonight it’s just put me off. Seriously thought I wasn’t getting my food

The only issue I have is that I ordered an added topping on my pizza of prawns which cost £2.10 I think and there was not a prawn in site, hidden or situated any place on my pizza

I highly recommend this takeaway restaurant to everyone. The food is fresh and tasty. They look very well after their customers and have a friendly, kind, and polite approach.

DANGER !!!!!!! I ordered food online, paid, it was supposed to arrive in 40 minutes max. After an hour I called to ask what was going on, they said the driver would be on his way soon, after another 30 minutes I called again and the same thing after 2 hours, 3rd call and the guy said he was so busy that he wouldn't talk to me and hung up the phone. They are crooks and thieves, I advise against any purchases from this place, lack of respect and complete ignorance for someone's time and money, of course they didn't want to return the money, I had to report the fraud to the bank and only because of that the bank recognized the transaction as fraud and returned the money.

Food was cold, the sauce was garlic yoghurt and not garlic mayonnaise. There was no pitta with the kebab (doesn't state on the menu if you get it with rice or chips there is no pitta.) Disappointed.

cold food and poor quality food

Very pleasant, the delivery man was friendly helpful and waited for me to answer the door. Thank you

The food was very low quality for the price,

food was great quality but no sauce on the kebab.

never got my food , refund please

I appreciate the extra drink as it was forgot off my meal last time however I asked for garlic sauce and none was put in the wrap which was disappointing as left it a little dry. Will still order again.

I’ve not received my order not happy

i never received my food i would like the cash back

Worst pizza I've ever had. Hardly any topping just dough

"I ordered Lamb Sish Kofta with all salad plus a separate salad. I only received the separate salad and the Lamb Sish Kofta without any salad." For the price of 17.95, it was ridiculous and frustrating when I realised the order was incomplete. I will not recommend to anyone.

BBQ chicken pizza lovely chicken shish wrap very tasty but the small chicken shish kebab had 4 small cubes of chicken, for the price expected a bit more but also no chilli sauce was added when we asked for it chips nice overall it’s always very tasty food just a few errors

Appalling ordered £30 worth of food for it not to show up at all, no way of getting hold of restaurant either!

chips are better and so was the kebab

Every time we have had a takeaway from them it literally has been superb!

We ordered the day before for the first time and had 2 kebab wraps which were the nicest we ever had so decided to order a chicken wrap and chips but was late by 30mins and cold.. very dissatisfying. I will definitely order the kebab wrap again as it was perfect I find kebabs greasy normally so never have them but these wrap were actually banging. I don’t know if this time it was because of Friday rush hour traffic but wasn’t impressed. I got a partial refund so made it a little better.

I have just eaten chicken doner kebab it was the best ever. Also the best service, thank you Superb!!!

Terrible service, after ages of waiting and making us overpay, only for it to be a tiny bit of chicken in a soggy bit of bread

Shame you have to give a 1 star to post a review as they don't deserve it. Horrendous, the worst ever, our order was, small kebab with onion, coleslaw and chilli sauce, a 1/4 pound bacon and cheese burger and 2 chips, we got 2 chips, kebab with a teaspoon of coleslaw, no onion, no chilli sauce, burnt burger, no cheese, no bacon, avoid this place at all costs

Extremely tasty delicious food. Highly recommend!! Polite delivery driver too! Very happy

Where is my order its saying its arrived?

App doesn't give the option for more than one sauce on a Doner Kebab. Added a request for Garlic sauce in the notes as well as the chilli I'd selected and it wasn't added. Also not a lot of Chilli sauce and a very small portion of coleslaw. Good amount of meat though, and well cooked. I think I'll just go in and order next time

Amazing tasting freshly made pizza! I would have taken a picture but it was all gobbled up!

was really quick and tasty :) thanks

The service was awful! Not very informative when I asked for the price of the item, the order taking was very slow likely that the item didn’t exist but say it did on the menu, waited over ten mins for something very simple and straightforward, when I arrived I was shocked how little they gave me and not what I was expecting! Either they thought wrong of me or didn’t want me there in the first place. Wouldn’t want to go there again!

Amazing kebabs and pizzas, firmly recommend!!

Awful experience, later than imaginable, waited over 2 hours, terrible service

Food still hasn’t arrived been waiting for over an hour

The kebabs was cold and tasted not nice and chicken burger was stone cold

Food was luke warm, the mixed kebab had very little chicken inside , disapppintimg as we used to live near & collect from there.....food used to be so much better.

Great food, always cooked brilliantly

2 minutes drive away literally. Got it home and found the meat in the kebab stone cold heated it up in microwave to find it tasteless. Never again.

25-45 minutes delivery? 2 hours later, no food, told 30 mins after the first call to be told 15 minutes for a second time? Get new delivery drivers

Just very disappointed with quality of the food. Lack of chicken and no peppers, wasn't very hot and for what it was seemed expensive.

If your food arrived that might be a start !! I had to say 60 minutes as it doesn't go past that but it's two hours later and nothing !

6years of having a 5* review, 2 consecutive bad orders from here, tonight all leuk warm food, things missing, 1hour30mins and kebab and chips so burnt making it totally not enjoyable, wont be back again unfortunately.

Went there for a chicken burger takeaway and it was the best one I had in years! - bit salty, but amazing! Fries were also crispy and the portion was really good.

Totally disuscting what we recieved tonight.. Ordered a mushroom burger ( no mushrooms) arrived on burger . Chips was stone cold and hard totally inedible ( vile ) no salt or vinegar either .! Ordered chilli sauce with kebab ( no chilli sauce so was completely wasted and rubbery We called and called and called but could not get through. Website had a problem saying it was closed 😕 Please avoid this place and don't waste your hard earned money . 1* is only because I couldn't leave a fat 0

One strip of Kofte meat. Minimal coleslaw and burger sauce. Won’t be ordering again from here.

Quick delivery and arrived Hot. Veggie burger was lovely and meat, chip's combo also nice 👍

Food was a little cold but still tasty

Wrap was awesome!. Chips were ok

Terrible. Placed an order, waited over an hour with no info. When I called up was told the order went missing and would be a further 20-25 mins. At that point I just cancelled!

Always missing something ie pitta bread, or no salad at all. Order a mixed kebab and get a lamb doner instead.

Asked for plain chicken burger but you could see where they had onions in it and scrapes them out and chips were awful reheated

The food was cold, the delivery driver called multiple times saying his maps wouldn’t work and that he was going back to the shop. My address has been used for a lot of Just Eat orders - it was not a good service

The wrap was cold when delivered

Kebab was good, Lettuce,coleslaw,onion,pitta bread was fresh.My order was missing the cucumber,Tomato & Chilli sauce.

Food was cold and my ice cream didn't arrive with my order

Out of 3 orders, I have had only one that wasn't warm enough. The first 2 were much quicker than the previous one (last night, Tuesday) ... I would give a 5* otherwise. I have had 3 times, Chicken doner, Chicken Nugents, Lamb doner, Chicken wrap, onion rings, side salad, garlic mushrooms. It was tasty! I will try out more and definitely going to use Superb Pizza in the future! Mind you, I did order through the website! Very convenient, easy to use. Also, you gain loyalty points then you are free to use at any time! They are sending you a text message and call you when your food at your doorstep. And you have the invoice by email. On the website you can have a look your previous orders so, if you lazy just click to order the same again. Love it! Keep up the good work guys! (It's impossible to please everyone!) ;)

The food is well flavoured but the smallest medium I’ve ever had. My chillies were mushy and I was all round underwhelmed.

Lovely crispy onion rings, came quickly, nice quality as always and perfect portion size

Spicy chicken is A* for. Those who love spicy 🔥, it's a go to

The name 'superb' should not be used when describing your kebab it was anything but!! Tasted like it had been left on the side for a week and then heated up. It was stale and the salad was not fresh. Really bad experience

Chicken nuggets delicious the wrap burger with doner meat cheese was actually ok but no cheese or doner meat but tasted good ,£3.20 for a handful of chips is a joke 5/10

Ordered my food last night. my food took nearly 2 hours. i constantly called the restaurant and they told me it was on its way for an hour, they are about 10 minutes from me. i ordered it around 10.40pm and it arrived at 12.20am. doner arrived stone cold and the shish was so bloody i couldnt eat it so none of it was edible and most likely got food poisonig. this is not acceptable and i want a refund

Both wrap.and rings were cold on delivery. Had to disassemble the wrap and reheat. Onion rings were unsalvageable

Found a piece of paper within the kebab

The food was excellent the delivery was fast .Superb like the name

Absolutely rotten ordered 2 kebabs meat came out of a metal tin sat in its own grease kebab was soaked through

Food was 30 mins late and cold on arrival, no refund or part refund given. Will not be ordering again

The food, especially the Lamb Shish, is always very good. And the ability to select individual salad items with the kebab when ordering and to have it provided separately is really convenient.

Superb Pizza delivers an outstanding experience. The staff is friendly, the food is delicious, and the overall atmosphere is fantastic. Highly recommended!

AVOID !!!!!!! simply the worst takeaway. COLD...... lamb donner burnt and cremated. grated cheese melted and not. No onion, chili sauce, mint sauce separate. chips cooked to begorrah. no potato left in them. Bread had mould on the underside. Rang takeaway to complain and they hung up on me. Told me " I'm just closing - what do you expect??" refund requested and formal complaint made via justeat

simply the worst takeaway. COLD...... lamb donner burnt and cremated. grated cheese melted and not. No onion, chili sauce, mint sauce separate. chips cooked to begorrah. no potato left in them. Rang takeaway to complain and they hung up on me. Told me " I'm just closing - what do you expect??" refund requested and formal complaint made

Was actually worth it , more chicken would of been better.

Chicken sandwiches and pizzas are great, the staff is interested and friendly

Wrap was cold but wedges were warm. Wrap was also.very tasty once reheated

Wedges were great. Wrap was cold

Wrap was great , wedges were freezing

Best kebab for a long time, definitely recommend

Food was cold on arrival.....again

Food was freezing on delivery....again

Freezing cold food and pop was missing

The food was honestly the best kebab I’ve ever had! but it’s a shame the delivery driver couldn’t be bothered to read his note that I left on the order! Started aggressively banging at the side door and decided to wake up our baby!! 😡

Missing items . I was ordered 15 nuggets and I have just delivered 8 and I can make any report by just eat app unhappy.

Great food great service 👍 👌 😋

Food was really good hot too will definitely order again thanks

Chicken and mutton are all delicious😋The meat is very tender! A good choice for a late night snack! Too bad there is no rice here…

Food was excellent quality and hot

Honestly, the best kebabs I've had in Bournemouth. Tasty, hot, plenty of salad - the clue is in the name, order a kebab

Absolutely love your food. It's always fresh and tasty. Definitely, we will order again. Thank you☺️

Was very disappointed with the portion size very small and was charged full price plus food arrived cold not happy with this restaurant

The menu stated that chips and donner meat came served in a pitta. I had no pitta in my order. Just chips and donner meat.

Quality . Best kebab I have had in 3 years of living in Bournemouth Thank you

Food wasn't good greasy chicken probably been warmed up many times won't order from them again

Good quality kebabs, food arrived warm enough the times that we ordered.

Excellent Kebab one of best had before. Delivery driver was polite and on time

Very thin chicken burger smothered In mayonnaise. Cold stale chips Small size kebab with little meat

Super lamb doner meal arrived as just a pile of meat in a pitta with no salad or sauce, literally just a pile of plain meat with a side of chips. Not a great way to spend £13

This would be a 5 star if the lamb in my lamb shish kebab wasn’t frozen first. Appreciate it might be the time of the year (2nd Jan) but the lamb was almost mushy. Correct me if I’m wrong. Wouldn’t order again because of this.

Food was not even delivered!!!!

Found everything very tasty and fresh , I got doner wrap my only complaint is I think there was not much meat in it for the price would of like a little more and would of been perfect , will still buy again because it was so good

Our food Came very quickly and was delicious and hot. Thank you.

Fantastic chicken kebab, very large and great value for money. Everything tasted fresh and delivery was perfect. Highly recommended and will definitely order again.

Food was too salty and cold not fresh it feels