Delivery
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Outdoor
The best restaurants in Alderney Poole South West
23 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
38 Opinions in 1 websites
I have just been to watch the fireworks at Lulworth and bought a pizza from Pizza with Love van. My favourite pizza is thin base which we have on holiday in the South of France. The pizza tonight was as good as my French holiday pizza, one of the best pizza’s I’ve ever had. If I ever need to book for an event/occassion would definitely reccomend. Very friendly customer service too!
34 Opinions in 1 websites
Proper cafe, friendly and excellent food... Not some hipster joit, a proper cafe, especially if your into scooters or ska
8 Opinions in 1 websites
This company made a total mess of my daughters wedding day, I would definitely NOT recommend them. Utterly incompetent. My daughter was married at the Marine Theatre, Lyme Regis and at the time of writing, this company is still listed on their website as a, and I quote ‘trusted food partner’ under the heading, companies that we have worked with many times. This is subject to a different review, but suffice to say Pizza with Love turned up on the day late, in the pouring rain, admittedly the weather was not their fault, but they would have known the weather conditions and should have arrived earlier than the time arranged rather than later. Then, of all things, found they couldn’t get their van in to the venue! So much for a trusted food partner! Things just deteriorated from there. We had guests sitting twiddling their thumbs waiting ages for pizzas. There was no table laid out, as depicted, no condiments brought in, no labels for pizzas, no cutlery. Just a bowl of salad and a bowl of coleslaw plonked on the table, which got eaten because there was little else for our guests to have! At that point I honestly felt we’d have been better off ordering from Domino’s or some other big pizza company, at least they would have given us a discount for turning up late! Pizza with Love have admitted no responsibility for this debacle. No apology. They happily took our deposit, then didn’t do the MOST IMPORTANT thing that they actually said they would do and that was to go to the venue to see if they had proper access. Had they done this when they said they would they could have told us there and then that they were unable to cater, leaving us plenty of time to find another caterer. Between them taking the rest of the payment in full and the theatre's recommendation, how were we to know they actually couldn’t fulfil their contract with us? We did get pizzas eventually, coming in in dribs and drabs, ferried in by us, nothing presented in the way their website depicted or stated in the contract, and because this ran so late, it messed up the cake cutting, first dance and the evening buffet, as the pizzas were still coming in when the buffet opened. One job. To have checked and liaised with the theatre before hand. It would have saved my daughter and her husband a lot of stress and heartache. You DO NOT get a second chance to recreate a day that should have been perfect. I will not forgive this company nor ever recommend them. As a footnote to this, my son-in-law posted a review on their Facebook page, a couple of days ago, which was met with no apologies, a multitude of excuses and an adamant, ‘we phoned you 20 times and no one answered’. No, they phoned 4 times in quick succession before it was answered. They then changed this to 10 times. Again, no, it was 4 times. So my son-in-law posted a screen shot of the phone log proving this. The company then replied by posting a photo revealing personal phone numbers to ‘prove’ their point. Actually, it just showed that they rang 4 TIMES! This was a deliberate act and my son-in-law had no choice but to delete the post. So now if you go to their Facebook page you’ll find nothing but glowing reviews! Forgetting, just for a moment, what actually happened on the evening, and they can honestly make all the excuses they want, by not doing one simple thing beforehand and liaising with the theatre (they were booked early 2022) the evening was ruined. NOTHING can change the mess that was made of their special day, but a little bit of humility and admitting they screwed up would be at least one step in the right direction!
38 Opinions in 1 websites
ordered food delivery and arrived 45 minutes late so had to eat in the car on the way to work, also received wrong drinks and some cheap chicken goujons instead of wings. the delivery driver just ignored all of the instructions for the delivery and try blame it on road. the burgers meant to be double patty but looked more like 1 patty split in two and absolutely nothing like advertised on their website and in a sesame bun not brioche as on menu. fries undercooked (as in almost raw) . bad enough for a £40 order from a place that got “burgers and fries” in the name
1085 Opinions in 2 websites
We placed are order for local delivery with no problem . On arrival our meal was in complete 3 chicken balls instead of 8 . Gave them a call and they didnt believe me . After a challenging conversation they agreed and delivered the product . The conversation was terrible from there side with no customer service or personality skills .On arrival of the missing product ,no apologe just her you are . We have used this takeaway more 25 years and cant believe the shocking respect from a regular user. It's so disappointing that they just dont care and basically called me a lie er over the phone . If you carry on this way you will close and give someone else a chance to succeed. Called them again to talk to them but not interested and put the phone down .on me . Who ever owns this unit should at least make contact with me . But no e mail address to send this complaint. This shows customer service is really low on there agenda .