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4.5

Based on 8 opinions finded in 1 websites

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Nº 150 in 508 in Poole

Nº 4 of 18 Pizza & Pasta in Poole

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteTripAdvisor84.5

comment_iconOpinions

This company made a total mess of my daughters wedding day, I would definitely NOT recommend them. Utterly incompetent. My daughter was married at the Marine Theatre, Lyme Regis and at the time of writing, this company is still listed on their website as a, and I quote ‘trusted food partner’ under the heading, companies that we have worked with many times. This is subject to a different review, but suffice to say Pizza with Love turned up on the day late, in the pouring rain, admittedly the weather was not their fault, but they would have known the weather conditions and should have arrived earlier than the time arranged rather than later. Then, of all things, found they couldn’t get their van in to the venue! So much for a trusted food partner! Things just deteriorated from there. We had guests sitting twiddling their thumbs waiting ages for pizzas. There was no table laid out, as depicted, no condiments brought in, no labels for pizzas, no cutlery. Just a bowl of salad and a bowl of coleslaw plonked on the table, which got eaten because there was little else for our guests to have! At that point I honestly felt we’d have been better off ordering from Domino’s or some other big pizza company, at least they would have given us a discount for turning up late! Pizza with Love have admitted no responsibility for this debacle. No apology. They happily took our deposit, then didn’t do the MOST IMPORTANT thing that they actually said they would do and that was to go to the venue to see if they had proper access. Had they done this when they said they would they could have told us there and then that they were unable to cater, leaving us plenty of time to find another caterer. Between them taking the rest of the payment in full and the theatre's recommendation, how were we to know they actually couldn’t fulfil their contract with us? We did get pizzas eventually, coming in in dribs and drabs, ferried in by us, nothing presented in the way their website depicted or stated in the contract, and because this ran so late, it messed up the cake cutting, first dance and the evening buffet, as the pizzas were still coming in when the buffet opened. One job. To have checked and liaised with the theatre before hand. It would have saved my daughter and her husband a lot of stress and heartache. You DO NOT get a second chance to recreate a day that should have been perfect. I will not forgive this company nor ever recommend them. As a footnote to this, my son-in-law posted a review on their Facebook page, a couple of days ago, which was met with no apologies, a multitude of excuses and an adamant, ‘we phoned you 20 times and no one answered’. No, they phoned 4 times in quick succession before it was answered. They then changed this to 10 times. Again, no, it was 4 times. So my son-in-law posted a screen shot of the phone log proving this. The company then replied by posting a photo revealing personal phone numbers to ‘prove’ their point. Actually, it just showed that they rang 4 TIMES! This was a deliberate act and my son-in-law had no choice but to delete the post. So now if you go to their Facebook page you’ll find nothing but glowing reviews! Forgetting, just for a moment, what actually happened on the evening, and they can honestly make all the excuses they want, by not doing one simple thing beforehand and liaising with the theatre (they were booked early 2022) the evening was ruined. NOTHING can change the mess that was made of their special day, but a little bit of humility and admitting they screwed up would be at least one step in the right direction!

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Donna R . 2023-08-04

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As soon as we heard about Pizza with Love at a wedding open day at Moonacre, we knew we had to get in contact! We met with Rachael at one of her local pop-ups and she cooked us the most delicious pizza! My husband and I like to think of ourselves a bit like pizza connoisseurs… because we LOVE pizza and enjoy trying out different restaurants all of the time! We knew instantly that we needed to book Pizza with Love for our wedding! Rachael and her mum went above and beyond for our special day and took serving 130 guests in their stride with a lovely buffet style set up from their air stream. They catered for all dietary requirements fantastically and with zero fuss! Everybody LOVED their delicious fresh pizzas and they had so many compliments throughout the night! Rachael even made us up two pizzas to take to our hotel as we’d barely eaten during the day… which we ate in the bath at our hotel! 🤘🏻 What absolute STARS they are! We would highly recommend Pizza with Love to anybody! We will be bringing our friends to their next pop up for more! Incredible value for money, amazingly friendly service and delicious pizza! 100/10 🍕⭐️🖤

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Amber L . 2023-04-28

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Really good pizza, friendly service, mum and daughter combo works well. All fresh and tasty, highly recommended hiring this company.

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Leon G . 2022-02-06

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We had the pleasure of Pizza with Love serve at our socially distanced gathering in a remote farm deep in the countryside. Both the communication and the cooperation before the event were outstanding, Rachael and Lisa were fantastic onsite, ensuring the whole experience was painless, tasty, and fun. They both took a real interest in us and our event. The wood-fired pizzas, salads, and accompaniments were amazing. So tasty. We would highly recommend Pizza with Love for any event or gathering and we would happily use them again.

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Nick W . 2020-08-22

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Have now had the opportunity to enjoy Pizzas from Pizza With love on 2 seperate occasions. ABSOLUTELY marvellous with great service and friendly staff. Highly recommended.

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Richard H . 2019-10-18

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Stayed at the Meadowbank caravan site in Dorset in July.One evening a van with a wood fired pizza trailer arrived on site.We didn't have to cook or go out, just a short walk and an amazing freshly cooked pizza with a wide range of toppings, what joy!!Really Friendly and very passionate and proud of what they produce and they should be, it's delicious. Not enough thumbs to put up!!

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Gordon B . 2019-08-20

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Por mi paseo por Salisbury, unos más pasos hacia trabajar el apetito. .Me encontré con una pizza con una agradable artesanos Van sentir. . .Yo, no me. . .Olía tan bien, sabía bien, verdaderamente excepcional. . .Me voy a parar a disfrutar de la pizza de esta empresa familiar. .Por supuesto que lo haré. . .Felicitaciones a Pizza con amor. .Hasta que otra vez. . .

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DorsetDave1975 . 2017-02-01

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Tenemos nuestros sitios de caravanas en tres piernas cruzadas en Dorset y Pizza con amor venga al sitio cada viernes por la noche. Siempre asegurarse de que llegue a tiempo para nuestra pizza. Cada pizza está preparado con ingredientes frescos y cocinados a la orden. Tener cansados las pizzas tres veces no me ha decepcionado con la calidad o el sabor. La relación calidad-precio es excelente para lo que te dan.Creo que hacen un número de fetes, etc., y recomendamos encarecidamente que ellos buscar

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Sarah G . 2016-07-24

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