The best restaurants in Burghclere, Highclere and St Mary Bourne Basingstoke and Deane South East

Usual McDonalds fair. Some of the hot food wasn't hot, hence only 3 stars

We wanted somewhere for my birthday lunch but being in a Motorhome can make finding parking challenging. We were visiting Highclere and passed this pub and did a quick u-turn. We were able to park at the back of the car park as it had a couple of extra long spaces. We were asked if we had booked a table and advised we hadn't, the serving lady found us a lovely table in the window for 2 plus our dog. We didn't want a big lunch so I chose the scotch egg starter with a side of chips, my hubby had cod cheek scampi with fries and salad. It was lovely, cooked beautifully and tasted homemade. Prices of some dishes were a little hefty but our dishes were well priced. There were dog snacks and water bowls We would definitely recommend, some dishes we saw coming out certainly looked very generous portions so be warned. Congratulations to the lady serving as she was serving behind the bar as well as waitressing, I don't think the pub had anticipated being quite so busy but she managed extraordinarily well until a colleague turned up to assist, well done.

Okay so basically i went here and like and u it was cool and that but so like it wasnt you know that kind of chippy but yeah it was you know your normalchippy over here in coventry

Dapne deserves a raise! Just visited the store (12.30 8/8/24) for a takeaway, originally served by Bethany who as soon as she realised we were coming for the food put it down and walked off, zero customer service skills!! Dapne who was finishing serving next to me, without prompting, asked if I’d like a drinks tray (3 drinks and a bag to carry by myself) and if I’d like any sauces. Got back to the car to find the order wasn’t correct, when I got to the counter both Dapne and Bethany had their backs to the counter, only Dapne responded to my “excuse me”, she was polite and apologetic while Bethany just walked off to flirt with the male store Manager/Assistant Manager. Dapne was polite, helpful and friendly, she is showing how customer service should be! Would have fed this back to the store directly but can’t without a 12 digit code from the receipt but the self service machine didn’t give a receipt.

Was enjoying a nice afternoon watching cricket on the shop terrace when I experienced a male member of staff verbally abusing one of his colleagues. Totally shocking and something I wouldn’t expect from a quaint village shop!

Stopped for a break on our journey with the intention of using the facilities and grabbing a brew. Facilities were filthy. We were told there was no English breakfast tea……. In a coffee shop??! How is that even possible??!! Surely that’s a staple stock item and you reorder when you reach a certain level! Then we were told we weren’t allowed in with our dog and there was a sign on the door. There was a tiny sign on the left of the door about cctv which, in the bottom corner had a tiny symbol to say no dogs. So upon that and upon receiving such rubbish customer service we went to McDonald’s next door to grab a brew. Oh - and Starbucks was empty too, only 2 customers in and we realised why!