The best restaurants in Castle Carlisle North West

The food came cold and very very late....

Ordered waffle and mini donuts as a Saturday night treat for myself and partner, almost 2 hours later no delivery, I have just phoned them now and was told they did come and knocked on the door, we were sat with the living room door open to hear the front door and there's not a chance anyone knocked on the door. Been told to go through food hub for a refund and they refused to refund us (sweet tooth) . Appalling customer service and at over £15 I think that's disgusting. We both work hard and fancied a treat. Good customer service would be refunding the money or re sending the items out but they refused that too. Don't waste your time or money!

Staffed are lovely brillant. When mum was in a few times.

The waiting time to get coffee for take away is horrible. There are 5 staff members -yet it takes ages for them to prepare a drink and serve people. very inefficient service. I was patiently waiting for my coffee standing for more than 10 minutes then asked by a staff member- " why did you not tell us that you are still waiting?". The staff attitude was not really friendly. I don't recommend this costa restaurant , better to get coffee from the machine at the shop opposite