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Outdoor
The best restaurants in Sedgley Bury North West
54 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

49 Opinions in 1 websites
Absolutely terrible experience!! Really wish that I had read the bad reviews first. I had been really looking forward good authentic italian food done properly after recently discovering this place. We made our reservation and arrived 5 mins before, after standing in a queue for over 5 mins, we were asked to wait outside until our table was ready which was about 15 mins.... It was busy and we just accepted it for what it was. After we were sat down it took a while for the most miserable life hating waitress to come to us and take our order. We ordered, drinks took a while, starters took longer than I thought, they were pretty good even though they didn't have what we originally wanted. Then....the wait began.......from ordering food, it took 1 hour for it to arrive, we had to shout the miserable girl to order more drinks.....they never arrived, she just went on to clean tables. we noticed that people who came in after us had eaten and gone...... all four of us were getting very bored, hungry and just sat there not in a good mood as we were just being ignored. We were just about to get up and walk out and then the food arrived.....well, some of it did. one of the kids had to wait about 5 mins longer for her pizza.....we then had to send it back to get it cut up for her..... After seeing all the pics they post and videos of their carbonara, i was really looking forward to someone around here who does a proper one (and wanted to compare it to mine) i was quite underwhelmed.....the portion seemed to be half of what other people had and what was in their pics and the guanciale was hardly cooked! The pizza was ok but nothing special for a margherita, a proper margherita should be a taste sensation (Rudy's are amazing), this was just average. The lasagne was far too hot for a child, took her ages to get it to an eatable temperature, the wife's pasta was ok, nothing special. Our drinks still didn't turn up but by this point we didn't want them, we just wanted to get out of there. Not once did they ask us how things are... I'm not one to complain about things normally, I just put up with it.....I wanted to but I couldn't get anyone's attention as they just seemed to keep walking past up with their heads in a different direction. I thought rather than lose my rag in there, I'll do it via their Instagram messaging just to raise my concerns. I did the day after and I'd say I was quite polite about it and just pointed out our poor service and we were disappointed. They read it and no response. I messaged again a few days later and the same again.......zero response. I then read the reviews and see that others have experienced the same. Seems like the owner/manager is only interested in the positive feedback and things on Instagram etc. I have told others about my experience and it has put them off going as they don't want to risk poor service and I will continue to do so. If they would have responded to my message I would have given it a second chance and put it down to being busy but to ignore people who have come and spent their money for absolutely shocking service, I cant get over that and hope it soon catches up with them and more people realise I'm more annoyed with myself that I didn't realise I had paid an optional service charge on the bill......fuming!!!!! Worse service EVER for what is in my opinion a very very overhyped place... Anyway, rant over, if you have read this I hope you don't go....or at least have a better experience that we did

309 Opinions in 1 websites
PAGODA IS ABSOLUTELY FANTASTIC FOR KOSHER CHINESE FOOD. PEOPLE FORGET THAT NOT ALL INGREDIENTS ARE NOT KOSHER AND WE JEWISH PEOPLE HAVE TO USUALLY HAVE ALTERNATIVE PRODUCTS. DANIEL IS THE NICEST AND KINDEST PEOPLE I KNOW. HE PUTS A GREAT DEAL OF EFFORT TO MAKE HIS PRODUCTS THE BEST. HE IS ALWAYS LOOKING TO IMPROVE. HE IS EXTREMELY AMBITIOUS. HE WANTED TO GIVE THE JEWISH COMMUNITY A TASTE AND EXPERIENCE OF CHINA AND HE HAS

142 Opinions in 2 websites
Placed an order on the phone whilst visiting Manchester in October and was very specific as to my children's requirements and repeated them multiple times and on the order and they were totally ignored and by the time we were on the motorway we realised how wrong they had got it and all went hungry. I reached out by email to let them know but had no response hence the review. Sad as was recommended

5 Opinions in 1 websites
Ordered sausage and bacon barm. Served cold don’t know why, bacon was probably fried numerous times and tasted like cold plastic. It was like a punishment as the bacon was literally cutting through my food pipe