The best restaurants in Middlesbrough North East

Terrible, never again. I ordered an eggs benadict, costing 8.50. I’m vegetarian and it wasn’t advertised as having meat (pork bacon) i wasn’t advised when purchasing and advised the young waitress that we wasn’t aware when the food arrived, she offered to remove the just the bacon and give us the remaining item, I advised no due to dietary requirements (halal). The waitress went back and spoke to the manager who advised her that I would need to purchase again if I wanted a new one without bacon. I turned it away and didn’t purchase a new one. I went back to speak to the manager. she was sorry and if she was our waitress then she wouldn’t have charged us. I saw the young waitress asking her at the time, however the manager apologised and offered to give us a new eggs Benedict, I advised no, as we’re finished and had to head home. She said next time we come she would give us one - free of charge. I advised I would not be returning. Absolute terrible service. Customer service was appalling. Please avoid. Overpriced food.

It all started badly when we couldn't find the place!. When we did, the door was locked! Went for a short walk but still locked when we got back. Fortunately, someone came out and I was informed they didn't open until 19.00 which was strange as we had an afternoon tea booked for 17.15! We were taken inside and deposited in the bar downstairs (TS1). Profuse apologies and a drink on the house whilst they tried to get things sorted.( I don't know who was measuring the drinks but I got a quadruple whisky!). The manageress was summoned from home and arrived about half an hour later. We were offered another drink but I declined (post whisky). They explained that they are having significant problems with the on-line booking system. Another 15 minuutes and we were taken upstairs to Alchemy. A small room with tables round the outside and barrels in the centre. Quite small, probably only seats 20-24. The door has a key-code which I didn't really grasp the significance of ( other than to keep the hoi-polloi out. (You must remember he code when going to the loo!!) Cocktails were fine , with a decent choice) and the afternoon tea was also adequate but there was a certain lack of atmosphere as we were the only two in ( others came in post 19.00) Further apologies and another free cocktail made our evening. I would like to thank the manageress and the young lady on the bar downstairs for going beyond the call of duty to try to rectify the booking error. Looking at it from the point of view of a "normal" evening ( ie ignoring all the freebies), I think it was still very good value for money (Groupon) and I am certainly thinking of returning (post 19.00!!!) (Tip - you can probably access Alchemy via the main bar - TS1)

A bit slow with delivery but great kebab

Would give a 0 but won't let me asked for large cheese chips £3 all I got was this.

I had Lasagne and Chips and it was bloody gorgeous, big portion aswell, washed down with a mug of tea 😋😊,I'll definitely be back .

Best pasties in town. Tasty and fully filled, not like some pasties that are only half full. Always buy to takeaway.

Wouldn't eat from there again recommended by pal mies in salad don't go near the place not nice guys.

Charlotte achieves so much with home made cake and cookies and freshly cooked food. The value is amazing. If a few customers arrive at once the service may take a bit longer but for me it's definitely worth the wait over, as I think someone else said, a lovely cup of coffee or pot of tea. My friend really enjoyed Charlotte 's freshly cooked Sunday lunch, when they were being delivered, and she'd split it so she had a lovely lunch for the next day.

So I walk into the store and ask for lamb chops as take away, I am about to eat, and I am seeing no real sauce even though I asked for the extra spicy sauce. I called to complain and the person I spoke to, told me was not empathic, and clearly stated they make theirs without sauce, even though I asked for it. I would not recommend a brand that will not respect my preference and acknowledge that they didn't deliver customer satisfaction. I remember telling them that the last time I ordered, it was not a good experience and they should do better. But hey! Buttom line is I will not recommend and will avoid this brand.

Will never order from here again. Attitude of staff is disgusting!!! Order not correct, food dry, over cooked and cold. supposed to be delivering missing item, still waiting!!! Staff need teaching some respect and common curtesy to their customers!!!

Amazing experience. Great teacher, loved learning how to learn sushi

Arrived very early for an outpatient appointment at James Cook University Hospital today and thought I'd get a drink and wait here but it was so crowded and noisy that I couldn't face it. I kept on walking and proceeding along the Orange Route I came across The Hideaway Coffee Shop, which was indeed hidden away behind the Rendezvous Restaurant and mainly frequented by hospital staff. Although a bit run down and scruffy in parts, I got both a mug of tea and a nice slice of Victoria Sponge for the same price as a cup of average Costa coffee. The cheese scones looked nice and homemade, while fruit scones had sold out. I enjoyed sitting outside in the courtyard area and arrived nicely refreshed for my appointment.

Nice and clean. Helpful lady working the bar. Unfortunately another lady was sat at the end of the bar she had 2 dogs which sat and stood on the bar. The bar maid was feeding, cuddling them. Then serving customers without washing her hands. If they had been serving food I would have contact the council immediately. Won’t be returning

Came here for Le Parmo factory. Which do unbelievable parmos.