Parmesan House in Middlesbrough

The staff and the bouncers are racist. This is the worst place I have ever been.

Terrible, never again. I ordered an eggs benadict, costing 8.50. I’m vegetarian and it wasn’t advertised as having meat (pork bacon) i wasn’t advised when purchasing and advised the young waitress that we wasn’t aware when the food arrived, she offered to remove the just the bacon and give us the remaining item, I advised no due to dietary requirements (halal). The waitress went back and spoke to the manager who advised her that I would need to purchase again if I wanted a new one without bacon. I turned it away and didn’t purchase a new one. I went back to speak to the manager. she was sorry and if she was our waitress then she wouldn’t have charged us. I saw the young waitress asking her at the time, however the manager apologised and offered to give us a new eggs Benedict, I advised no, as we’re finished and had to head home. She said next time we come she would give us one - free of charge. I advised I would not be returning. Absolute terrible service. Customer service was appalling. Please avoid. Overpriced food.

Usually I love the mixed chicken kebab however tonight s was really disappointing full of overcooked chips and about 4 pieces of chicken . It’s the worse one I’ve tasted although the staff are lovely

Honestly it’s great! The food spot on the delicious stringy mix of cheeses and sauce and the INCREDIBLY large range of pizzas is amazing always love coming here with the family for tea or a late night takeaway for a match! Pizza, kebab, parmos, and burgers, pizza-9/10 sometimes depending on who is working that night can sometimes be a bit greasy but easy fix with a bit of paper towel makes no difference to the flavour! But I can’t resist the pizza gosh the way the toppings are evenly spread perfect amount of stringy melted cheese and sauce COULDNT get better! Kebab-10/10 gorgeous nothing to complain about apart from sometimes can be a bit thick but still gorgeous, parmos- best I’ve ever had unbeatable100/10 everyone I know loves them and can fill you up but they do have a small for a smaller apatite but 👍👍 and finally burgers- they could be better but considering it isn’t a burger specialist takeaway it’s good so 6/10 and can’t forget the sides like chips, fries, wedges, onion rings, chicken nuggets and garlic bread like I said wouldn’t go to another place I’ve tested others like chinos and others but none like this great customer service keep it up!

Sick of them charging what they want whenever we order. Price is different each time we order even though it’s the same meals ordered. Food quality has gone down hill and there is always things missing from our orders. We are a large family and we order between here and Amigos. We will be sticking with Amigos from now as their prices are consistent and food quality is currently at a higher standard.