Based on 35 opinions finded in 1 websites
Opinions
Sick of them charging what they want whenever we order. Price is different each time we order even though it’s the same meals ordered. Food quality has gone down hill and there is always things missing from our orders. We are a large family and we order between here and Amigos. We will be sticking with Amigos from now as their prices are consistent and food quality is currently at a higher standard.
Lucie . 2024-10-21
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Ordered food, delivered fast so expected it to be hot. Pizza was okay. Cheesy chips with béchamel sauce was cold. Chips were stale and hard, some were burned black, found a random orange seed pip in the sauce. No idea where that has came from. Absolutely disgusting .
Amy-Leigh Whitehead . 2024-09-30
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The food is very tasty and the service is very friendly
Piotr Krzyzaniak . 2024-07-17
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Parmesan was like road kill it tasted like it had been cooked over and over again and left for a week. Bad service. Wrong order. Bad all around, the pizza was ok. Kebab was like beef curtains
Abbie Morley . 2024-07-02
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I don't know whats happened to this place it's gone down hill the past fue month's thing's missing and the food has been that bad the dog won't eat it the kebab was like card and should never of been surved forgot my pitta and salad said they would send it straight out and im still waiting such a sham as the food is normally spot on don't know if it's new staff or just a matter ov not been bothered if it keeps up I'll be taking my money elsewhere
Mark Loughran . 2023-10-22
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Always a good parmo from here....
George Barkley . 2023-01-26
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Always my go to place for a parmo absolutely spot on. Best coleslaw I have ever tasted 10 out of 10 👌
Glen Cooper . 2022-12-03
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what a load sxxt, I'll never again use this shop. I ordered at 18.15 and it still hasn't arrived, to think I used it for years with no problem and tonight I've been cut off not once but twice when I called to ask where it was. NEVER AGAIN!.
Agnes Tudhope . 2022-08-25
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Lovely staff do anything for ya,food nice n hot,never a mistake with the food,thanks guys xx
karen goodman . 2022-05-31
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Great service, nothing is to much trouble for them, food always hot when it comes, and you don't wait to long for delivery,we ordered tonight spot on as always thankyou so much, best takeaway around Linthorpe.
David Rudnicki . 2022-03-13
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Used to go years ago. It went proper down hill. New people have taken it over. Decided to give it a try again only because I know someone who has just started working there. What a difference. The food and service is absolutely spot on.
Rufus Cool (RufusCool86) . 2022-01-18
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La Rosa used to be the place to go for pizza but gas recently gone down hill.
Deborah Stephenson . 2022-01-10
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Twice ordered for delivery and turned up late when rang all you get is its on its way well it should of been here ages ago
Daniel Irvine . 2021-10-26
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Ordered from these a few times. They didn't show up then ordered tonight from them they accepted the order I waited over an hour still didn't show. I rang and spoke to manager to be told they really busy to deal with this and they won't deliver as apparently we are a dodgey order and don't seem to answer the door. Baring in mind they never shown up on these other times i ordered. Then after trying to get the order the manager saying they are extremely busy and putting phone down on me. Absolutely rudee as I've never come across anything like this and for a MANAGER to speak to someone like that fob them off and put phone down after accepting the order and making us wait over the hour. Safe to say would never order again and would not recommend absolutely awful customer service.
Nicole Fernie . 2021-04-18
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Mixed food box good value for money
Barry Mather . 2020-06-27
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Got parmo an kebab last night was lovely.an big portion an came red hot..marvellous
Andrew Bean . 2020-03-08
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Friendly staff and value for money
Suzanne Allan . 2019-12-29
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Have ordered a few times and is always nice but the order is always wrong or always has something missing which is a shame will have to try somewhere else now as they never rectify the orders Gutted
Aaron Aaron . 2019-10-23
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Want to get seved here order on line if you go in no chance and after watching there hygiene as there serving you will miss them altogether
David Mcgill . 2019-07-24
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Can't fault the food but the service is shocking my last 2 deliveries have had items missed off the order ! Last order was ordered at 21.25 and didn't arrive till 23:15 despite me contacting the shop and asked "so what do you want" in an aggressive manner. Was told it would be 10 mins but took 30 and suprise items were missed off, like I say can't fault the food or the delivery staff it's the in-store that needs sorting seems they just can't cope
Paul Swinburne . 2019-06-02
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Recently taken over new people are great food is gorgeous.
Donna Howe . 2018-12-20
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Excellent food and superb customer service at a cheap price would well recommend
sean pape . 2018-11-14
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It was banging, parmo was pure teeside! Up the boro!
Callum Gilbey . 2018-05-21
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Absolutely disgusting!! Foods gone right down the pan! Anyone recommend a decent pizza shop? 😂
Kirsten Richards . 2018-05-15
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They sell salad with everything but, don't sell any salad (Mayonnaise) sauce & to state they do sell garlic mayo is like claiming to sell chocolate flavoured salt or vinegar ! - The Garlic Hater
James Docherty . 2016-02-06
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28 Opinions
Terrible, never again. I ordered an eggs benadict, costing 8.50. I’m vegetarian and it wasn’t advertised as having meat (pork bacon) i wasn’t advised when purchasing and advised the young waitress that we wasn’t aware when the food arrived, she offered to remove the just the bacon and give us the remaining item, I advised no due to dietary requirements (halal). The waitress went back and spoke to the manager who advised her that I would need to purchase again if I wanted a new one without bacon. I turned it away and didn’t purchase a new one. I went back to speak to the manager. she was sorry and if she was our waitress then she wouldn’t have charged us. I saw the young waitress asking her at the time, however the manager apologised and offered to give us a new eggs Benedict, I advised no, as we’re finished and had to head home. She said next time we come she would give us one - free of charge. I advised I would not be returning. Absolute terrible service. Customer service was appalling. Please avoid. Overpriced food.
4 Opinions
Charlotte achieves so much with home made cake and cookies and freshly cooked food. The value is amazing. If a few customers arrive at once the service may take a bit longer but for me it's definitely worth the wait over, as I think someone else said, a lovely cup of coffee or pot of tea. My friend really enjoyed Charlotte 's freshly cooked Sunday lunch, when they were being delivered, and she'd split it so she had a lovely lunch for the next day.