Based on 70 opinions finded in 1 websites
Based on 70 opinions finded in 1 websites
Nº 343 in 474 in Middlesbrough
Opinions
Usually I love the mixed chicken kebab however tonight s was really disappointing full of overcooked chips and about 4 pieces of chicken . It’s the worse one I’ve tasted although the staff are lovely
Angela Coleman . 2024-05-17
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Absolutely loved my experience at the pizza shop in Hall City! The deal I got today was fantastic, and the pizza was simply mouthwatering. From the fresh ingredients to the perfect crust, every bite was a delight. Friendly staff and cozy ambiance made it even better. Definitely coming back for more!
Abbas Pordel . 2024-05-04
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Got a chips butty and garlic. Cost 3 pound. Had roughly 14 chips. Will never use again, totally disgraceful and put off by the order.
Graha ShcWood . 2024-02-24
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Good Food but delivery always late.
Erik Gorol . 2024-01-12
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Absolutely shocking over charged food was freezing cold asked for a refund to be told no it’s not going to happen they want to be shut down absolutely vile 🤢🤢🤮 SAVE YOUR MONEY DO NOT ORDER FROM THIS PLACE!!!!!!! Customer service is pathetic rude staff never ever will I even consider this disgusting place again 🤬
Chantelle Ward . 2023-12-02
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Vile freezing cold food refused to return and was abusive over the phone this place best watch it’s back!!!
Kyle Devlin . 2023-12-02
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Normally the go to for kebabs but for me to pay £7 for a kebab which has 4 slices of kebab meat is absolutely shocking! Phoned up for them to make me out to be a liar and that they are going to check the CCTV.. behave
dean hugill . 2023-11-09
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we ordered from papa mo’s and asked how long it will be and they were very rude down the phone. we got our food and i can’t lie the delivery man was really nice but when we rang the shop since they said it was a different price when i asked for the manager he was already on the phone, started calling me a prick and that he’s going to hand my number over to the police to try find out what happened cause online it said it was less than when the delivery driver turned up. this is not a way a manager should be treating customers it is wrong. the foods cold as soon as it got here and we live down the road from it. if i was you i would find somewhere else to get your food from. customer service is very poor and not nice for a 16 year old girl that just wanted to order food for herself.
Emilie Fixter . 2023-08-13
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Amazing pizza, great customer service. If you don't have cash, they got apply pay, if not that they you just need your phone with an internet service and voila. They even told me how to carry my pizza so I don't mess it up 😅 Pizza itself was banging ❤️ 100 percent recommend!
irtiza haider . 2023-07-03
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The food was absolutely disgusting- the kebab meat was rock hard and like cardboard, the pizza was like a frozen pizza from Asda and rock hard and the chips were disgusting. When called the restaurant they were very rude and unprofessional and claimed they couldn’t do nothing about my order that i waited 1hr and 30 minutes for, for another 2 and half hours because their busy and that’s not their priority at the moment, food went in bin. Disgusted in the food and the staff
Casey leigh Pearce . 2023-06-10
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Absolutely terrible. Staff are vile and abusive. Spend your money elsewhere. Food is awful staff are aggressive. AVOID!!
D 2022 . 2022-12-27
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wraps amazing , pizzas ,burgers gorgeous chips are lovely my fave takeaway
heyitsjen . 2022-07-21
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Kebab was good but the chips were cold and hard.
tam woods . 2021-03-13
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Got a parmo chips & salad cheese garlic bread portion of garlic was banging absolutely gorgeous cheese garlic bread is my sons favourite he loves them staff are all lovely
Gemma.louise Usher . 2020-06-27
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Ordered a £14 deal of 2 parmos it never stated a size on the deal but I would have assumed at least half parmo for the price upon arrival the parmos were absolutely ridiculous they were no bigger than 4 inches each!! No more than 3 mouthfulls an waste of money and misleading not clearly stating a size on the menu
Martin Jones . 2020-04-23
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The staff are always very helpful and friendly great kebabs and Pizzas
Keith Anthony . 2020-03-12
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Absolutely disgusting 😡 my burger was soggy & the chips were so greasy 🤮 will not be ordering again
Joanna Cole . 2020-02-16
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Food took a hour and a half to get here, not surprised because the parmo was burnt to a crisp. It must've took a hour to burn chicken to that degree, delivery driver was sound tho
Tommy Young . 2020-01-05
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the food is very nice best food going in keighley and the staff are very friendly.
Awais Hussain . 2020-01-05
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Got a garlic bread with kebab meat and salad the garlic bread was black so you s tried to hide the black with kebab meat it was freezing cold never again will I order that again
Maria Morley . 2019-11-03
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Ordered a pizza and parmo at 9pm, waited 1hr 20 then phoned up to see where it was. They said the food was on its way, but after another 35mins we phoned again as it still hadn’t arrived. The again said it’s on its way and they were sorry. Another 30mins went and still no food. And another 20mins went with no food. We eventually cancelled the order after midnight but was refused a refund. I’ve never experienced such poor service and I strongly advise to STAY AWAY from this place.
Jamie hugill . 2019-10-20
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Great tasting pizza, really good prices and the team is lovely!
LadyRakoon . 2019-09-21
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I orderd wrong pizza asked about my donnor meat told me to phone back wouldnt answer phone waited 1hr 20 mins for my meal chips cold pizza horrid ..never again also be telling my friends not to ever order from there again waste of my money
Jackie Richardson . 2019-08-11
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Very very bad customer service from the manager and hygiene not very good. Manager is very rude if your not happy with the food he expects you to pay for
Emma Smith . 2019-07-31
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Friendly staff and good service
Philip Martin . 2019-06-22
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Never order from these vile sent me 2 wraps i asked for no garlic came covered the lot went in bin wen i phoned they said they wanted food out ov bin to see problem very rude manager second time its happen
Claire Parker . 2019-04-28
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Rang papa mo's still waiting for takeaway ordered 2 hours ago can't even get through to cancel the order
James Dransfield . 2019-02-02
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Best kebab wraps in town but chips are the worst
Alison Mills . 2019-01-03
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Amazing ***************** always go above and beyond to keep customers happy not forgetting how beautiful and fresh their food is, gorgeous pizzas and kebabs.
Amy Smithson . 2018-12-21
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parmos are very tasty, good food
lee . 2018-12-15
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Fast service, decent pricing and good pizzas. Proper fish shop chips too which makes a London pizza 10X better! Friendly atmosphere inside too.
Adam C . 2018-06-01
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I had been going here for about a year then the food and service took a massive drop. A new management team came in and made it worse I will never go back.
Graham Gray . 2018-03-26
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Decent sized pizzas but not very good
Louie Cosgrove . 2017-10-02
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I paid £1.80 extra for extra pineapple and got less than what I normally get without ordering the extra. I phoned up and all they could say was pineapple shrinks. I counted and there was only 18 pieces of pineapple on the 12" pizza. Awful service
Emma Hughes . 2017-07-01
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I ordered parmo burgers with chips and I never order from here but will be ordering again thanks for the service u just gained a good customer
Nikki Findlay . 2017-03-17
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Made to perfection😍 Highly recommend pappa mos👌🏼 money well spent here! I'll never go to another pizza shop again😘
chelsea blakey . 2016-12-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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35 Opinions
Sick of them charging what they want whenever we order. Price is different each time we order even though it’s the same meals ordered. Food quality has gone down hill and there is always things missing from our orders. We are a large family and we order between here and Amigos. We will be sticking with Amigos from now as their prices are consistent and food quality is currently at a higher standard.
28 Opinions
Terrible, never again. I ordered an eggs benadict, costing 8.50. I’m vegetarian and it wasn’t advertised as having meat (pork bacon) i wasn’t advised when purchasing and advised the young waitress that we wasn’t aware when the food arrived, she offered to remove the just the bacon and give us the remaining item, I advised no due to dietary requirements (halal). The waitress went back and spoke to the manager who advised her that I would need to purchase again if I wanted a new one without bacon. I turned it away and didn’t purchase a new one. I went back to speak to the manager. she was sorry and if she was our waitress then she wouldn’t have charged us. I saw the young waitress asking her at the time, however the manager apologised and offered to give us a new eggs Benedict, I advised no, as we’re finished and had to head home. She said next time we come she would give us one - free of charge. I advised I would not be returning. Absolute terrible service. Customer service was appalling. Please avoid. Overpriced food.
4 Opinions
Charlotte achieves so much with home made cake and cookies and freshly cooked food. The value is amazing. If a few customers arrive at once the service may take a bit longer but for me it's definitely worth the wait over, as I think someone else said, a lovely cup of coffee or pot of tea. My friend really enjoyed Charlotte 's freshly cooked Sunday lunch, when they were being delivered, and she'd split it so she had a lovely lunch for the next day.