Milligans Cafe in Middlesbrough

Was visiting Middlesbrough that day and waiting for a friend. decided to go to Milligans to buy a hot drink to pass time. I ordered a drink and the granny served me. I ask why was the price different and she said i was sitting in to drink. This was fine but she looked at other customers when she replied back thinking i am stupid or something. I find her customer service skills lacking even for an experienced old staff and would have been forgiving if she was a trainee. Before she bought the drink to the table she shouted who ordered 'hot tea', at the time there was only 3 customers sitting in the cafe which shows either she does not care or she is showing signs of senile forgetfulness. Anyway at the end of the day this would be the last time I would enter this rundown cafe and definitely would not accept this poor attitude towards customers. A mentally challenging staff that has passed her expiry date to work in the F&B industry.

I ordered a coffee and toasted tea cake the woman who served me was so unfriendly and when she brought my order to the table just plonked it down and walked away The top of the Teacake was burnt black only the bottom was edible I watched her serving other customers and she had the same attitude so I just didn’t bother to complain I will never go back there again

Best pasties in town. Tasty and fully filled, not like some pasties that are only half full. Always buy to takeaway.

Their breakfasts have to be the worst ever...cold ...the egg was hard and icy cold. I demanded a full refund

We didn't complain at the time, but the tray that our food was presented on had a fairly big watery puddle: and no smile from the deliverer! No problem with the quality but the lack of friendliness makes me not want to eat there, again. .

I used to live in the north east and when I came to Middlesbrough I always came here. Lovely coffee, lovely food and great staff.

Bought some food to take out to eat while waiting for a bus. Good value sandwiches, friendly staff, well worth a visit

I ordered and paid then when I sat down I was shouted back up to the counter to be told it costs extra to sit in. I wasn't asked whether I was eating in or taking away so as you do I sat down but had to pay an extra pound to sit for 5 mins whilst I ate my sandwich. And it was distinctly average with the tiniest amount of brown sauce on one sausage.

We were travelling in the area on a Sunday, and this cafe was recommended as a good place for a snack. The choice was good and requirements are ordered at the counter. It was not very busy, but the service was a little offhand. However, the coffee and good quality of the snacks represented good value for money. If possible on Tripadvisor, I would rate this outlet as Good (3.5), but have discounted the "average" service in my overall rating