The young girl behind the counter was very rude and the man didn’t no what on earth he was doing putting vegan cream in our frappe the photo I put on is what it was supposed to look like instead all I can say was it was disgusting
Warren Rd, Hopton, Great Yarmouth, NR31 9BN, England
Just an awful restaurant with awful service. Starters were served with 2 of our main courses. Drinks order was wrong. Food was generally very bland.
The waitress did give us 20% for all the issues but still remained an appalling dining experience.
2EJ, 39 Marine Parade, Great Yarmouth NR30 2EJ, United Kingdom, England
Firstly I’ll start with the rude chap working on the chippy counter, oh my what a rude individual. We waited 15 minutes for 2 small sized meals, it was served to us in open trays even though we were taking it away, when I asked the chap to wrap our food up he looked at me rudely and handed us 2 sheets of paper for us to wrap our food ourselves. If we had of taken the food away like this, bearing in mind it was a very windy day I would imagine we wouldn’t have made it across the road without losing our food. We took our food to the sea front, took one bite out of my savaloy which had a layer of thick white foam on the outside, as soon as I took my first bite I felt sick instantly, spat it out, looked at the remainder of the sausage and the inside was a grey colour, the food was also cold. The chips felt like rubber and tasted like fish, I managed to eat a grand total of 2 of these before binning the complete meal, as did my other half with her meal. I was going to feed the chips to the beach seagulls but I wouldn’t want my worse enemy to eat from here let alone a bunch of innocent seagulls. £10 wasted, walked down the sea front, spent a similar amount of money at Harry Ramsdens and ate decent food.
Updated for 2025. The guy has renamed it to Terrys fish and chip. The name is the single and only thing to have changed, the food is still putrid.
After booking, the staff appeared to be very unprofessional, half hour before the booking for manicures, massage and pool, it was cancelled so a very disappointed group of people
Warren Rd, Hopton, Great Yarmouth NR31 9BN, United Kingdom, England
Not even worth the 1 star staff extremely rude, unfriendly, very blunt. Don't waste your time or money with these people. Then the staff have the cheek to moan about customers in front of them. And just to add after we ordered and was handed the food, we saw how dirty the place was!!! Place needs investigating!!!!!
I had been wanting a Chinese for a while now and my god this is one of the best I’ve ever been to the man behind the counter was polite and mad me feel welcome and assured me that the time it would take wouldn’t be to long this was whilst they where very busy the chef was hard at work cooking and the food looked and smelled amazing I couldn’t wait for it with a matter of a few minutes no longer than 15 my food was ready I took it home and I must say the food was amazing would highly recommend eating here I think that this will be my new spot for when I fancy some Chinese food
Empty restaurant and 2 cars in drive thru but still took 20minutes to get my food from counter (shocking service considering its supposed to be a fast food restaurant) got home to cold fries lukewarm coffee and burger that looked as if it had been run over won't be using these again, no staff attending the counter or even checking customer to make sure everything is fine, in my opinion the customer service is appalling and looks like no training has been given in that area or in the preparation areas either just so shocked at the level of service for such a supposed highly regarded franchised company
While on holiday in Great yarmouthYarmouth, we stopped here for coffees and initially found it very busy. We ordered 2 Cappuchinos and as there were no available seats outside, we sat inside .
The coffees were good and the staff friendly however they were having trouble with the scanner accepting our Greggs app to pay.
After several attempts, it finally accepted our code - staff said it is always playing up !
The table had been cleared but not cleaned properly and the shop looked a little “battered” as the shelves were messy and several empty.
Maybe because they were so busy they did not have time to clean but there were only 1 on the till and one behind her doing ? We could see people in the back maybe someone should have offered their support, especially as the card reader was playing up and causing lengthy delays.
Thoroughly disappointed. The staff were friendly enough but their queueing system had us and another group confused. The slush I received was basically flavoured water rather than the crunchy ice you would expect.
We have a family feast every Friday with the grandkids the chicken has been quite small and dry over the last few weeks culminating in todays fare which was very small and very very dry absolutely awful will not be eating there again even if it is convenient an absolute rip off
Blackwall Reach, Gorleston-on-Sea, Great Yarmouth NR31 6PY England, England
Hard to find a clean table as lots of tables ha not been cleared. Waited a very long time to food to arrive, had paid £3.50 for a breakfast egg roll which should have 2 fried eggs in it but when it arrived was only 1 egg in a roll. Complained and staff offered to cook another egg but couldn't afford to wait a long time again so I left. Will not be eating there again, not a pleasant experience